remote control FORD MUSTANG MACH E 2023 Owner's Guide

To program your in-vehicle HomeLinkfunction button with your handheldtransmitter:
1.With your vehicle parked outside of thegarage, switch your vehicle on, but donot start your vehicle.
2.Press and release one of the threeHomeLink function buttons that youwould like to program.
Note:The indicator should begin to flash.If the indicator does not flash, press andhold the function button for 20 seconds untilthe indicator begins to flash.
3.Hold your handheld garage doortransmitter 1–3 in (2–8 cm) away fromthe HomeLink button you want toprogram.
4.Press and hold the handheldtransmitter button you want toprogram while watching the indicatoron HomeLink. Continue to hold thehandheld button until the HomeLinkindicator flashes rapidly or iscontinuously on.
Note:You may need to use a differentmethod if you live in Canada or havedifficulties programming your gate operatoror garage door opener.
5.Press and hold the HomeLink buttonyou programmed for two seconds, thenrelease. You may need to do this twiceto activate the door.
Note:If the indicator stays on, theprogramming is complete.
Note:If the HomeLink indicator flashesrapidly, repeat Step 5.
Note:If your device still does not operate,you must program your garage door.
6.To program additional buttons, repeatSteps 1–4.
Note:Make sure you keep the originalremote control transmitter for use in othervehicles as well as for future systemprogramming.
Programming the Garage DoorOpener to your Garage DoorOpener Motor
Note:Make sure that the garage door andsecurity device are free from obstructionwhen you are programming. Do not programthe system with the vehicle in the garage.
1.Press the learn button on the garagedoor opener motor and then you have30 seconds to complete the next twosteps.
2.Return to your vehicle.
157
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMGarage Door OpenerE188213 E142659

WHAT IS THE WIRELESS
ACCESSORY CHARGER
The wireless accessory charger allows youto charge one compatible Qi wirelesscharging device on the charging area.
WIRELESS ACCESSORY
CHARGER PRECAUTIONS
WARNING: Wireless chargingdevices can affect the operation ofimplanted medical devices, includingcardiac pacemakers. If you have anyimplanted medical devices, werecommend that you consult with yourphysician.
Keep the charging area clean and removeforeign objects prior to charging a device.
Do not place items with a magnetic stripor radio-frequency identification chip, forexample passports, parking tickets,transportation passes or credit cards, nearthe charging area when charging a device.Damage could occur to the magnetic stripor radio-frequency identification chip.
Do not place metal objects, for exampleremote controls, coins and candywrappers, on or near the charging areawhen charging a device. Metal objects mayheat up and degrade the chargingperformance, in addition to causinginterruptions in charging.
Charging could be interrupted, degraded,or could stop if any of the following occur:
•The system detects a foreign object.
•The device is misaligned on thecharging area.
•The device moves on the activecharging area when the vehicle is inmotion.
•The vehicle ambient temperature is toohigh.
•You attempt to charge a non-Qicompatible device on the wirelesscharger.
Note:During charging, the device and thecharger could heat up, this is normal. If thebattery gets hotter than usual, the devicemay stop charging.
LOCATING THE WIRELESS
ACCESSORY CHARGER
The charging area is in the frontconsole below the instrumentpanel.
CHARGING A WIRELESS
DEVICE
Place the device on the center of thecharging surface with the charging sidedown. The charging stops after your devicereaches a full charge.
You can use the charger when the vehicleis in accessory mode, when the vehicle isrunning, or when SYNC is on.
Displays on the status bar whenwireless charging is in progress.
Note:The charging performance may beaffected if your device is in a case. It may benecessary to remove the case to wirelesslycharge your device.
Note:Software and firmware updates mayaffect device compatibility, including theuse of unofficial software or firmware. Youshould verify charging functionality with yourspecific devices in-vehicle.
162
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMWireless Accessory ChargerE297549 E263583

STARTING AND POWERING
OFF PRECAUTIONS
•The system may not function if theremote control is close to metalobjects or electronic devices, such askeys or a cell phone.
•A valid remote control must be insideyour vehicle to switch the power on andstart your vehicle.
•Remote controls left inside your vehiclewhen locked are disabled. A messagemay appear in the information displayindicating that there is no key detectedwhen you try to start your vehicle.Press the unlock button on the remotecontrol to enable it, and then start yourvehicle.
•Make sure all occupants fasten theirseat belt.
•Make sure the headlamps andelectrical accessories are off.
•Make sure the parking brake is on.
•Make sure the vehicle is in park (P).
STARTING THE VEHICLE
1.Fully press the brake pedal.
Note:Do not touch the accelerator pedal.
2.Press the push button start.
You can also start your vehicle using ValetMode or a Backup Start Passcode. SeePhone as a Key (page 72).
POWERING OFF
WARNING: Do not switch off yourvehicle when it is moving. This results ina significant decrease in braking andsteering assistance. If the vehicle isswitched off, some electrical circuits, forexample airbags, could also turn off.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
Note:If you unintentionally switch yourvehicle off, shift into neutral (N) and restartyour vehicle.
When your vehicle is not moving and isstarted, or the power is in accessory mode,press and release the push button startwithout pressing the brake pedal. Thisshuts off the vehicle and all electricalaccessories.
When your vehicle is moving, press thepush button start three times within twoseconds, or press and hold for at least onesecond. Shift into neutral (N) and use thebrakes to bring your vehicle to a safe stop.When your vehicle comes to a completestop, shift into park (P).
RESTARTING THE VEHICLE
AFTER POWERING OFF
Fast Restart
The fast restart feature allows you torestart your vehicle within 10 seconds ofswitching it off, even if it does not detecta valid remote control.
164
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMStarting and Powering OffE328849

Within 10 seconds of switching your vehicleoff, press the brake pedal and press thepush button start. After 10 seconds, youcan no longer start your vehicle if it doesnot detect a valid remote control.
Once your vehicle starts, it remains on untilyou press the push button start, even if itdoes not detect a valid remote control.
If you open and close a door while yourvehicle is on, the system searches for avalid remote control. You cannot start yourvehicle if the system does not detect avalid remote control within 10 seconds.
ACCESSING THE PASSIVE KEY
BACKUP POSITION
If you are unable to start your vehicle,follow the steps below.
1.Open the floor console storagecompartment lid.
2.Place the remote control in the slot asshown with the buttons facing upward.
3.With the remote control in this position,press the brake pedal, then press thepush button start to switch the poweron and start your vehicle.
STARTING AND POWERING
OFF – TROUBLESHOOTING
STARTING AND POWERING OFF– FREQUENTLY ASKEDQUESTIONS
Why does the vehicle not start?
The system does not function if theremote control frequencies arejammed, or if the remote controlbattery has no charge. See Accessingthe Passive Key Backup Position(page 165).
165
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMStarting and Powering Off21E315884

ACTIONMODEREDBLUEAMBER
If your warrantyhas expired, youcan order areplacementfrom your Forddealer.
Potential shockhazard - immedi-ately turn offcircuit breakerfor the outletwithin home.Discontinue use.Contact usabout obtaininga replacement.
GROUNDLEAKAGEFAULT;Electricalcurrent isleaking througha potentiallyunsafe path.
PULSINGOFFOFF
Note:When plugging into an unfamiliarwall outlet, let the vehicle charge for severalminutes before leaving it unattended. Thered indicator will illuminate if not charging.The unit will turn off if breaker orinfrastructure ground fault circuit interrupter(GFCI) is tripped. You can view vehiclecharging status remotely via the Ford PassApp.
Mobile Power Cord Auto-Restart
Auto-restart helps to make sure that yourvehicle will be charged and ready for usewhen needed. A charge could beinterrupted if errors are detected. Chargingresumes once the error is no longerdetected. The red indicator illuminatesduring an error condition.
The exception to the immediateauto-restart is when the interruption is dueto a charger ground fault circuit interrupter(GFCI) event. The charger attempts torestart 15 minutes after a ground faultcircuit interrupter (GFCI) event. After thefourth attempt to restart, the charger shutsdown and the red indicator stays on.
If the fault persists, do not continue to tryto charge your vehicle. Contact yourauthorized dealer.
MOVING AND STORAGEINSTRUCTIONS
Make sure you wrap the mobile power cordafter charging. Store the mobile powercord in the storage bag supplied with themobile power cord.
When charging is complete, replace themobile power cord in the rear luggagecompartment, under the load floor.
Note:Do not hold the mobile power cordby the power cable. Hold the complete unitand carefully place back in the storage bag.
Note:To remove the connector, firmlygrasp the connector by the cable or plugand pull away from the control box.
176
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your Vehicle

Note:Save your departure settings beforeselecting additional days/times. Theprocess must be repeated in order to addadditional unique departure times andcomfort levels.
Note:Cabin conditioning comfort level mayvary depending on if you plug into a normalhousehold outlet or a higher power outletor charging station. The power available forconditioning is limited to the chargingstation power available. At low ambienttemperatures and low charge power, asmall amount of high voltage battery powerin addition to the charging power could beused to heat the cabin.
Note:The departure and comfort settingscan also be accessed through the separatevehicle settings departure and comfortbutton. Press the edit button from thisscreen to begin the settings process outlinedabove.
USING FORDPASS AND
CHARGING
The FordPass app allows you to do thefollowing:
•Monitor and manage your vehicle'scharging, including charge schedulesand preferences.
•Locate a charger and activate a chargeron the BlueOval Charging Network.
•Plan a trip and charging options alongyour route.
•Check charging station plug availability.
•Initiate a charge session automaticallyat Plug and Charge capable chargestations.
•Control your Ford Connected ChargeStation remotely.
•Override charge preferences andstarting and stopping charging.
For more information, visitwww.owner.ford.com.
CHARGING YOUR VEHICLE
HINTS
Use AC charging when possible andminimize the use of DC charging. It helpsto preserve your high voltage battery'sefficiency and lifespan.
We recommend ending DC charges at80% state of charge.
Note:The system could reduce DC fastcharging rate to preserve the battery. Thisis based on battery temperature, batterystate of charge and battery health.
In cold temperatures, you may notice thatDC charging takes longer when theambient temperature drops below 50°F(10°C). Shutting off climate control orreducing climate control temperature andfan settings for the first 10 to 15 minutes ofDC charging allows the battery to warmup and improve the charging rate.
Note:When the temperature is belowfreezing, fully turning off cabin heat for thefirst 10 to 15 minutes of DC charging couldsignificantly improve the charging rate.
When AC charging, keep your vehicleplugged in when outside temperatures arevery high or low. This enables the systemto maintain the high voltage battery forbest performance.
CHARGING YOUR VEHICLE –
TROUBLESHOOTING
CHARGING YOUR VEHICLE –WARNING LAMPS
Plugged into charger.
189
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleE228962

ELECTRIC MOTOR
PRECAUTIONS
WARNING: When your vehicle isstationary, keep the brake pedal fullypressed when shifting gears. Failure tofollow this instruction could result inpersonal injury, death or propertydamage.
WARNING: Do not apply the brakepedal and accelerator pedalsimultaneously. Applying both pedalssimultaneously for more than a fewseconds will limit power, which mayresult in difficulty maintaining speed intraffic and could lead to serious injury.
WARNING: Apply the parkingbrake, shift into park (P), switch thevehicle off and remove the key or remotecontrol before you leave your vehicle.Failure to follow this instruction couldresult in personal injury or death.
Note:You may not be able to shift out ofpark (P) unless the intelligent access key isinside your vehicle.
SELECTOR POSITIONS
PARK (P)
WARNING: Shift into park (P) onlywhen your vehicle is stationary.
In park (P) power is not transmitted to thedriven wheels.
Note:A tone sounds if you attempt to exityour vehicle without the selector in park (P).
Note:Your vehicle may not shift out of park(P) if the vehicle battery has run out ofcharge. See Jump Starting the Vehicle(page 309).
Note:Your vehicle may not shift out of park(P) if a fuse is blown. See Fuses (page 314).
Note:The electronic parking brake couldapply when the selector is in park (P). SeeAutomatically Releasing the ElectricParking Brake (page 200).
Note:Your vehicle could shift into park (P)if you attempt to exit your vehicle withoutthe selector in park (P). See How DoesAutomatic Return to Park (P) Work (page194).
Note:A tone could sound when you selectpark (P).
REVERSE (R)
WARNING: Shift into reverse (R)only when your vehicle is stationary.
In reverse (R) power is transmitted to thedriven wheels.
NEUTRAL (N)
WARNING: In neutral (N) yourvehicle is free to roll.
In neutral (N) power is not transmitted tothe driven wheels.
DRIVE (D)
In drive (D) power is transmitted to thedriven wheels.
192
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMElectric Motor

LUGGAGE COMPARTMENT
PRECAUTIONS
WARNING: Keep vehicle doors andluggage compartment locked and keepkeys and remote transmitters out of achild's reach. Unsupervised childrencould lock themselves in the luggagecompartment and risk injury. Childrenshould be taught not to play in vehicles.
Note:The frunk only operates when thevehicle is in park (P). If there is a problemwith the open or close request, a tonesounds and a warning message appears inthe instrument cluster.
Note:Do not hang any weight from thefrunk. This could damage the frunk and itscomponents. Remove any excessive weightfrom the frunk prior to use. If the frunk startsto close after it has fully opened, thisindicates there may be excessive weight onthe frunk or a possible strut failure. Arepetitive tone sounds and the frunk closesunder control. If the frunk continues to closeafter opening, have the system checked.
Note:Do not leave the frunk open whiledriving. This could damage the frunk and itscomponents.
OPENING THE FRUNK
OPENING THE FRUNK FROMINSIDE YOUR VEHICLE
Discovering Mustang Mach-E Cargo SpacesVideo Link
Note:Make sure the vehicle is in park (P).
Using the Touchscreen
1.
Press the button on thetouchscreen.
2.Press CONTROLS.
3.
Press the front luggagecompartment icon.
Manually Opening the Frunk
1.Open the left-hand front door.
2.Pull the release lever to release theprimary latch.
3.Pull the release lever a second time torelease the frunk.
4.Lift the frunk. The struts support thefrunk.
OPENING THE FRUNK FROMOUTSIDE YOUR VEHICLE
Note:Be careful when opening the frunk ina garage or other enclosed area to avoiddamaging the frunk.
296
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMLuggage CompartmentE386797 E316375 E263274

1.Connect the positive (+) jumper cableto the positive (+) jump point of thedischarged battery vehicle.
2.Connect the other end of the positive(+) jumper cable to the positive (+)terminal of the booster vehicle battery.
3.Connect the negative (-) jumper cableto the negative (-) terminal of thebooster vehicle battery.
4.Make the final connection of thenegative (-) jumper cable to thenegative (-) ground point of thedischarged battery vehicle.
5.Unlock the driver door. See Unlockingand Locking the Doors Using theRemote Control (page 81).
JUMP STARTING THE VEHICLE
To Start Your Vehicle
1.Run the engine of the booster vehicleat a moderately high speed.
2.Move the transmission selector leverof the low charge vehicle to park (P).
3.Switch on the ready to drive mode. SeeStarting the Vehicle (page 164).
4.Run both vehicles for a minimum ofthree minutes before disconnecting thecables.
Note:Do not switch the headlamps onwhen disconnecting the cables. The peakvoltage could damage the bulbs.
Disconnect the cables in the reverse order.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASHALERT SYSTEM
The system helps draw attention to yourvehicle in the event of a serious impact.
HOW DOES THE POST-CRASHALERT SYSTEM WORK
The system is designed to turn the hazardflashers on, turn the courtesy lamps on,intermittently sound the horn and unlockall doors in the event of a serious impactthat deploys an airbag or the seatbeltpretensioners.
309
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCrash and Breakdown InformationE338767 E338540

POST-CRASH ALERT SYSTEMLIMITATIONS
Depending on applicable laws in thecountry your vehicle was built for, the horndoes not sound in the event of a seriousimpact.
SWITCHING THE POST-CRASHALERT SYSTEM OFF
Press the hazard flasher switch, the unlockbutton on the remote control, the panicbutton on the remote control or cycle theignition to switch the system off.
Note:The alert turns off when the vehiclebattery runs out of charge.
POST-COLLISION BRAKING
How Does Post-Collision BrakingWork
In the event of a moderate to severe crash,the braking system reduces the vehicle’sspeed to prevent or reduce the impact ofa potential secondary crash.
Post-Collision Braking Limitations
Post-collision braking does not activate ifany of the following occur:
•The anti-lock braking system isdamaged during the collision.
•Electronic stability control is disabled.
Overriding Post-Collision Braking
You can override post-collision braking bypressing the brake or accelerator pedal.
Post-Collision Braking Indicators
It flashes when a post-collisionbraking event is occurring.
AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASHSHUTOFF
The system deactivates the high voltagesystem if it is a battery or hybrid-electricvehicle, in the event of a moderate orsevere crash.
RE-ENABLING YOUR VEHICLE
1.Switch your vehicle off.
2.Attempt to start your vehicle.
3.Switch your vehicle off.
4.Attempt to start your vehicle.
Note:If your vehicle does not start after thethird attempt, have your vehicle checked assoon as possible.
310
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCrash and Breakdown InformationE138639