service reset FORD MUSTANG MACH E 2023 Owners Manual

WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of release, but astechnology rapidly changes, werecommend that you visit the local Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example batterycharge level and tire pressure.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services equipped withyour vehicle or to which you subscribe. Wetake no responsibility for services that thirdparties provide.
Where equipped, SiriusXM with 360L coulduse the modem. To disable, turn off theSiriusXM with 360L or Vehicle Connectivitysetting. See Enabling and Disabling theModem (page 372).
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Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
BlueCruise Data (If Equipped)
If BlueCruise is active in certain crash ornear crash-like situations, such as anairbag deployment or hitting a roadobstacle, the system may record driverattentiveness, based on the direction ofeyes and duration, and photographs of thedriver seat area.
Note:No data is recorded under normaldriving conditions.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 372).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
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MOBILE DEVICE DATA
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system. See AppRequirements (page 397).
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes, for example, the vehicleidentification number of your vehicle, theSYNC module serial number, odometer,enabled apps, usage statistics anddebugging information. We retain it onlyas long as necessary to provide the service,to troubleshoot, for continuousimprovement and to offer you productsand services that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation. See Performing a SystemReset (page 406).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Note:To find out if your vehicle hasconnectivity technology, visitwww.FordConnected.com.
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,it may disclose to emergency services thatyour vehicle has been in a crash involvingthe deployment of an airbag or activationof the battery shut-off. Certain versions orupdates to the emergency call system mayalso be capable of electronically or verballydisclosing to emergency services operatorsyour vehicle location or other details aboutyour vehicle or crash to assist emergencyservices operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot activate the emergency call system.
Note:You cannot deactivate emergencycall systems that are required by law.
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3.Press the center right-hand edge of thecharge port door to close.
Charge Coupler Manual Release
If your vehicle does not unlock the chargecoupler, you can manually release it.
Releasing the charge coupler:
1.Switch off your vehicle.
2.Open the hood.
3.Remove the inner luggagecompartment shields and locate thelow voltage service disconnect. SeeInstalling and Removing theLuggage Compartment Cover (page297).
4.Move the low voltage servicedisconnect to the off position.
5.Locate the manual release mechanism.
6.Between the gap of the hood andwindshield, access the manual releasemechanism and pull the pull ring firmly,perpendicularly towards the center ofyour vehicle. Once pulled, make sureyou do not tangle the pull ring cord asit resets on the next charge session.
7.Remove the charge coupler from thecharge port.
8.Close the low voltage servicedisconnect.
9.Reinstall the inner luggagecompartment shields. See Installingand Removing the LuggageCompartment Cover (page 297).
10.Close the hood.
Note:The next time you plug in to chargeyour vehicle, the locking mechanismre-engages and the pull ring resets.
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CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in yourvehicle and allow devices to connect to itfor access to the Internet.
1.
Press the button on thetouchscreen.
2.Press Connectivity.
3.Press Vehicle Hotspot.
Note:The vehicle hotspot default settingis on.
4.Press Settings under the VehicleHotspot menu.
5.Press Edit.
6.Switch the Wi-Fi Visibility option on oroff.
Note:The Wi-Fi visibility default setting ison.
Finding the Wi-Fi Hotspot Nameand Password
1.
Press the button on thetouchscreen.
2.Press Connectivity.
3.Press Vehicle Hotspot.
4.Press Settings under the VehicleHotspot menu.
Note:The network name is the hotspotname.
5.Switch the Show Password option onor off.
Connecting a Device to the Wi-FiHotspot
1.On your device, switch Wi-Fi on andselect the hotspot from the list ofavailable Wi-Fi networks.
2.When prompted, enter the password.
Purchasing a Data Plan
1.Connect a device to the hotspot.
Note:The vehicle network carrier’s portalopens on your device.
2.If the portal does not open on yourdevice, open a website and it redirectsto the vehicle network carrier’s portal.
Note:Secure websites do not redirect.
3.Follow the instructions on the carrierportal to purchase a plan.
Note:If you have an active plan, the systemdoes not redirect to the vehicle networkcarrier’s portal when you connect a device.Visit the vehicle network carrier’s websiteto purchase more data.
Note:If data usage information is availablein the vehicle hotspot menu, it isapproximate.
Note:If you carry out a master reset, thesystem does not remove your vehicle fromyour vehicle network carrier’s account. Toremove your vehicle from the account,contact your vehicle network carrier.
Note:The vehicle network carrier providesVehicle Hotspot services, subject to yourvehicle network carrier agreement, coverageand availability.
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Reverse Brake Assist – InformationMessages.........................................................205Reverse Wipe..................................................107Reverse Wipe Settings......................................107What Is Reverse Wipe.......................................107Roadside Assistance.................................306Rollover Warning..........................................414Roof Rack.......................................................294Roof Rack Load Capacities............................295Roof Rack Precautions....................................294Route Guidance...........................................402Adjusting the Guidance PromptVolume.............................................................402Canceling Route Guidance............................403Repeating an Instruction................................403Running-InSee: Breaking-In..................................................301
S
Satellite Radio..............................................380Locating the Satellite Radio IdentificationNumber.............................................................381Satellite Radio Limitations.............................381Satellite Radio Settings...................................381Selecting a Channel..........................................381What Is Satellite Radio...................................380Saving a Preset Position............................154Scheduled Maintenance...........................410Seatbelt Extensions......................................54Seatbelt Precautions....................................48Seatbelt Reminder..........................................51How Does the Seatbelt ReminderWork......................................................................51Seatbelt Reminder Audible Warnings..........52Seatbelt Reminder Indicators...........................51Switching the Seatbelt Reminder On andOff.........................................................................53Seatbelts...........................................................48Automatic Locking Mode..................................50Seatbelt Reminder................................................51Sensitive Locking Mode.....................................50Security.............................................................101Anti-Theft Alarm System.................................101Anti-Theft Alarm System Settings..............102Passive Anti-Theft System..............................101Security – Troubleshooting............................103
Security – Troubleshooting......................103Security – Frequently AskedQuestions.........................................................104Security – Information Messages................103Selecting a Drive Mode.............................260Selecting a Personal Profile...................400Selecting the Audio Source......................377Selector Positions........................................192Drive (D).................................................................192Low (L)...................................................................193Neutral (N)............................................................192Park (P)..................................................................192Reverse (R)...........................................................192Sending and Receiving a TextMessage.......................................................395Sensitive Locking Mode..............................50How Does Sensitive Locking ModeWork.....................................................................50What is Sensitive Locking Mode....................50Service Data.....................................................23Setting a Destination..................................401Setting a Destination Using a Point ofInterest.............................................................402Setting a Destination Using a PredictiveDestination.....................................................402Setting a Destination Using a RecentDestination.....................................................402Setting a Destination Using a SavedDestination.....................................................402Setting a Destination Using the MapScreen...............................................................402Setting a Destination Using the Text EntryScreen................................................................401Setting a Memory Preset...........................377Settings Data...................................................24Setting the Adaptive Cruise ControlGap................................................................240Setting the Adaptive Cruise ControlSpeed............................................................239Setting the Blower Motor Speed.............137Setting the Charging Schedule andPreferences..................................................184Setting the Clock and Date......................378Setting the Liftgate OpeningHeight..............................................................94Setting the Speed Sign RecognitionSpeed Tolerance.......................................288
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