reset FORD POLICE INTERCEPTOR 2018 Warranty Guide

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
On an iPhone with iOS7+, to
force close an app, double
tab the home button then
swipe up on the app to close
it. Tab the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC's
Mobile App's Menu.
Reset the Bluetooth on your
phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle,
SYNC should be able to
automatically re-connect to
your phone if you press the
"Phone" button.
There is a bluetooth bug on
some order versions of the
Android OS. This bug may
cause apps that were found
the last time your phone
connected to SYNC not to
be found again if you have
not turned off bluetooth.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
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When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change. See
Oil
Change Indicator Reset (page 180).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 180). Other Maintenance Items
1
Replace cabin air filter. 2
Every
20,000 mi
(32,000 km)
Replace engine air filter.
Every
30,000 mi
(48,000 km) Change automatic transmission fluid.
Change engine coolant.3
At
100,000 mi
(160,000 km)
Replace spark plugs.
Every
100,000 mi
(160,000 km) Inspect accessory drive belt(s). 4
Replace accessory drive belt(s). 5
Every
150,000 mi
(240,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 Should be performed by an authorized dealer.
3 Initial replacement at six years or
100,000 mi (160,000 km), then every three years or
50,000 mi (80,000 km).
4 After initial inspection, inspect every other oil change until replaced.
5 If not replaced within the last
100,000 mi (160,000 km).
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect U-joints.
Inspect frequently, service
as required
Change automatic transmission fluid.
30,000 mi (48,000 km)
Replace spark plugs.
60,000 mi (96,000 km) Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
30,000 mi (48,000 km)
Replace spark plugs.
60,000 mi (96,000 km)
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Extended Hot and Cold Climate Operation
Change engine oil and filter. 1
5,000 mi (8,000 km)
1 Hot Climates only Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.1
Every 5,000 mi (8,000 km)
or six months
Perform multi-point inspection.
Change automatic transmission fluid.
30,000 mi (48,000 km)
1 Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 180). Exclusive Use of E85 (Flex Fuel Vehicles Only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Engine Idle Hour Meter
Your vehicle may been fitted with an idle
meter to indicate how much time the
vehicle has been sitting in park (P) or
neutral (N). The meter is incorporated with
the vehicle odometer. Depressing the
odometer-reset button once displays the
trip odometer (miles [kilometers]
following by a "T" for trip odometer);
depressing the odometer-reset button a
second time displays the idle meter (hours
following by an "H" for hours). The idle meter only accumulates time when the
vehicle is in park (P) or neutral (N).
Displayed time is cumulative for the vehicle
and cannot be reset to zero. Police vehicles
often experience long periods of idling,
during which engine oil continues to break
down but distance is not accumulated on
the odometer.
Engine idle hour meter calculation:
Idle hours x 33 = miles (kilometers)
equivalency
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Normal Maintenance Intervals.....................
310
O
Oil Change Indicator Reset.......................180
Oil Check See: Engine Oil Check....................................... 179
Opening and Closing the Hood...............174 Closing the Hood................................................. 175
Opening the Hood.............................................. 174
Ordering Additional Owner's Literature.......................................................161
Obtaining a French Owner ’s Manual...........161
Overhead Console..........................................91
P
Parking Aids....................................................125
Principle of Operation....................................... 125
Parking Brake.................................................120
Pedals
................................................................58
Perchlorate.........................................................11
Personal Safety System ™
..........................36
How Does the Personal Safety System
Work?.................................................................. 36
Police Engine Idle Feature..........................95 Switching the System Off................................ 96
Switching the System On................................. 96
Power Door Locks See: Locking and Unlocking............................. 52
Power Seats
.....................................................89
Power Steering Fluid Check.....................189
Power Windows
.............................................65
Accessory Delay.................................................... 65
Bounce-Back......................................................... 65
One-Touch Down................................................. 65
One-Touch Up....................................................... 65
Window Lock......................................................... 65
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 223
R
Rear Loadspace Hatches
..........................136
Cargo Vault........................................................... 136
Electronic Utility Tray........................................ 136Rear Parking Aid............................................125
Obstacle Distance Indicator........................... 126
Rear Under Floor Storage..........................136 Load Floor............................................................. 136
Load Safe Label.................................................. 136
Rear View Camera........................................126 Using the Rear View Camera System..........127
Rear View Camera See: Rear View Camera.................................... 126
Recommended Towing Weights............143
Refueling...........................................................101 Refueling System Overview............................ 101
Refueling System Warning............................. 103
Refueling Your Vehicle....................................... 101
Remote Control..............................................50 Car Finder................................................................. 51
Changing the Remote Control Battery........50
Sounding the Panic Alarm................................. 51
Repairing Minor Paint Damage..............202
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................51
Reporting Safety Defects (Canada Only)................................................................161
Reporting Safety Defects (U.S. Only)................................................................161
Roadside Assistance
...................................150
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 151
Vehicles Sold in Canada: Roadside Assistance Program Coverage................... 151
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 151
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 150
Vehicles Sold in the United States: Using Roadside Assistance.................................... 150
Roadside Emergencies..............................150
Running-In See: Breaking-In.................................................. 147
Running Out of Fuel......................................99 Adding Fuel From a Portable Fuel
Container..........................................................100
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