battery FORD POLICE INTERCEPTOR 2019 Service Manual

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Ford Protect

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Scheduled Maintenance

Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Scheduled Maintenance

A
A/C
See: Climate Control........................................... 83
About This Manual...........................................7
ABS See: Brakes........................................................... 120
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 121
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps..........................192 Horizontal Aim Adjustment............................ 193
Vertical Aim Adjustment.................................. 192
Adjusting the Pedals
.....................................59
Adjusting the Steering Wheel....................57
Airbag Disposal..............................................50
Air Conditioning See: Climate Control........................................... 83
Air Filter See: Changing the Engine Air Filter.............194
Alarm See: Anti-Theft Alarm........................................ 56
All-Wheel Drive
..............................................113
Anti-Theft Alarm............................................56
Alarm System........................................................ 56
Arming the Alarm................................................. 56
Disarming the Alarm........................................... 56
Triggering the Alarm........................................... 56
Appendices.....................................................319
At a Glance........................................................16
Audible Warnings and Indicators..............73 Headlamps On Warning Chime...................... 73
Key in Ignition Warning Chime......................... 73
Parking Brake On Warning Chime.................. 73
Audio Control
...................................................57
Auxiliary Steering Wheel Controls.................57
Audio Input Jack...........................................255
Audio System
................................................249
General Information......................................... 249
Audio Unit......................................................250 Accessing the Auxiliary Media
Sources............................................................. 250
Accessing the Clock Settings......................... 251
Accessing the Menu........................................... 251
Accessing the Phone Features...................... 251Accessing the Sound Settings.......................
251
Adjusting the Volume........................................ 251
Changing Radio Stations................................. 251
Ejecting the CD................................................... 252
Listening to a CD................................................ 252
Listening to Satellite Radio............................ 252
Listening to the Radio...................................... 252
Menu Structure................................................... 252
Muting the Audio................................................ 252
Playing or Pausing Media................................ 252
Switching the Audio Unit On and Off.........252
Using Seek, Fast Forward and Reverse.............................................................. 252
Using the Display Control............................... 252
Using the Number Block................................. 252
Autolamps........................................................62 Windshield Wiper Activated
Headlamps........................................................ 62
Automatic Transmission............................110 Automatic Transmission Adaptive
Learning.............................................................. 112
Brake-Shift Interlock.......................................... 110
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 112
Understanding the Positions of Your Automatic Transmission............................. 110
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™/
3.7L..................................................................185
6F50/6F55 Transmission............................... 185
Adjusting Automatic Transmission Fluid Levels.................................................................. 187
Checking the fluid level.................................... 187
Moving the Air Filter Assembly (Accessing the Dipstick).................................................... 186
Reinstalling The Air Filter Assembly...........188
Auxiliary Power Points.................................90 12 Volt DC Power Point...................................... 90
Locations................................................................ 90
AWD See: All-Wheel Drive........................................... 113
B
Battery See: Changing the 12V Battery...................... 189
Blind Spot Information System...............132 Switching the System Off and On................133
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System Errors.......................................................
133
System Limitations............................................ 133
Using the System................................................ 132
BLIS See: Blind Spot Information System...........132
Bonnet Lock See: Opening and Closing the Hood............175
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check........................................188
Brakes...............................................................120 General Information.......................................... 120
Breaking-In......................................................149
Bulb Specification Chart...........................247
C
Cabin Air Filter.................................................85
Capacities and Specifications - 3.5L Duratec.........................................................235
Alternative Engine Oil for Extremely Cold Climates........................................................... 238
Specifications...................................................... 235
Capacities and Specifications - 3.5L Ecoboost™.................................................238
Alternative Engine Oil for Extreme Cold Climates........................................................... 242
Specifications..................................................... 239
Capacities and Specifications - 3.7L.................................................................243
Alternative Engine Oil for Extremely Cold Climates........................................................... 246
Specifications..................................................... 244
Capacities and Specifications................228
Car Wash See: Cleaning the Exterior............................... 196
Catalytic Converter......................................107 On-Board Diagnostics (OBD-II)................... 108
Readiness for Inspection and Maintenance (I/M) Testing................................................... 108
Center Console
................................................91
Console Mounting Plates................................... 91
Universal Top Tray................................................ 91
Changing a Bulb
............................................193
Front Fog Lamp................................................... 193
High-Intensity Discharge Headlamps.........193
LED Lamps............................................................ 194
License Plate Lamp........................................... 194Changing a Fuse............................................173
Fuses........................................................................\
173
Changing a Road Wheel............................222 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 222
Tire Change Procedure.................................... 223
Changing the 12V Battery..........................189 Battery Management System......................... 191
Changing the Engine Air Filter.................194
Changing the Wiper Blades......................192
Checking the Wiper Blades.......................191
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning
..........................27
Child Safety.......................................................18
General Information............................................. 18
Cleaning Leather Seats.............................200
Cleaning Products.......................................196 Materials................................................................ 196
Cleaning the Engine
....................................198
Cleaning the Exterior...................................196 Cleaning the Headlamps................................. 197
Exterior Chrome Parts....................................... 197
Exterior Plastic Parts......................................... 197
Stripes or Graphics............................................. 197
Underbody............................................................. 197
Under Hood........................................................... 197
Cleaning the Instrument Panel and Instrument Cluster Lens.........................199
Cleaning the Interior....................................199 Mirrors..................................................................... 199
Cleaning the Wheels...................................201
Cleaning the Windows and Wiper Blades............................................................198
Climate Control
..............................................83
Coolant Check See: Engine Coolant Check............................. 181
Crash Sensors and Airbag Indicator
........45
Airbags and Police Equipment....................... 46
Cross Traffic Alert.........................................134 False Alerts........................................................... 136
Switching the System Off and On...............136
System Errors....................................................... 136
System Lights, Messages and Audible Alerts.................................................................. 135
System Limitations............................................ 136
Using the System................................................ 134
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Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index

Battery and Charging System..........................
78
Blind Spot Information and Cross Traffic Alert System...................................................... 79
Brake System......................................................... 79
Doors and Locks................................................... 79
Fuel........................................................................\
... 80
Maintenance..........................................................80
Park Aid................................................................... 80
Police Engine Idle feature.................................. 81
Power Steering....................................................... 81
Reminder Messages............................................. 81
Seats........................................................................\
. 82
Tire Pressure Monitoring System................... 82
Traction Control.................................................... 82
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster.........................................70
Instrument Lighting Dimmer.....................63
Instrument Panel Overview........................16
Interior Lamps.................................................64
Dome Task Lamp................................................. 65
Front Map Lamps................................................ 64
Interior Luggage Compartment Release............................................................55
Interior Mirror
...................................................68
Automatic Dimming Mirror.............................. 68
Manual Dimming Mirror..................................... 68
Introduction.........................................................7
J
Jump Starting the Vehicle.........................154 Connecting the Jumper Cables..................... 154
Jump Starting....................................................... 155
Preparing Your Vehicle..................................... 154
Removing the Jumper Cables........................ 155
K
Keys and Remote Controls..........................51 L
Lighting Control...............................................61
Headlamp Flasher............................................... 62
High Beams............................................................. 61
Spot Lamp Control.............................................. 62
Lighting...............................................................61 General Information............................................. 61
Load Carrying
.................................................138
Load Limit.......................................................138
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 143
Vehicle Loading - with and without a Trailer .................................................................. 138
Locking and Unlocking
.................................53
Battery Saver......................................................... 54
Hidden Rear Door Locks.................................... 53
Illuminated Entry.................................................. 54
Illuminated Exit..................................................... 54
Locking and Unlocking the Doors with the Key Blade............................................................ 54
Opening a Rear Door From the Inside..........54
Opening the Luggage Compartment...........54
Power Door Locks................................................ 53
Remote Control..................................................... 53
Lug Nuts See: Changing a Road Wheel........................ 222
M
Maintenance...................................................175 General Information........................................... 175
Manual Climate Control
..............................83
Directing the Air.................................................... 83
Setting the Blower Motor Speed.................... 83
Setting the Temperature................................... 83
Switching Defrost On and Off......................... 83
Switching Maximum Air Conditioning On and Off................................................................ 84
Switching Recirculated Air On and Off........................................................................\
. 84
Switching the Air Conditioning On and Off........................................................................\
. 83
Switching the Climate Control On and Off........................................................................\
. 83
Manual Seats..................................................88 Lumbar Adjustment........................................... 89
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Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index

Moving the Seat Backward and
Forward.............................................................. 88
Recline Adjustment............................................ 88
Media Hub......................................................256
Message Center See: Information Displays................................. 74
Mirrors See: Windows and Mirrors............................... 66
Mobile Communications Equipment.......13
Motorcraft Parts - 3.5L Duratec.............230
Motorcraft Parts - 3.5L Ecoboost™..................................................231
Motorcraft Parts - 3.7L...............................232
N
Normal Scheduled Maintenance..........302
Intelligent Oil-Life Monitor™........................ 302
Normal Maintenance Intervals.................... 303
O
Oil Change Indicator Reset.......................180
Oil Check See: Engine Oil Check....................................... 179
Opening and Closing the Hood...............175 Closing the Hood................................................. 176
Opening the Hood.............................................. 175
Ordering Additional Owner's Literature.......................................................162
Obtaining a French Owner ’s Manual..........162
Overhead Console..........................................91
P
Parking Aids....................................................126 Principle of Operation....................................... 126
Parking Brake
...................................................121
Pedals.................................................................59
Perchlorate.........................................................11
Personal Safety System ™
..........................37
How Does the Personal Safety System
Work?................................................................... 37
Police Engine Idle Feature..........................95 Switching the System Off................................ 96
Switching the System On................................. 95
Power Door Locks See: Locking and Unlocking............................. 53Power Seats
.....................................................89
Power Steering Fluid Check.....................189
Power Windows
.............................................66
Accessory Delay.................................................... 67
Bounce-Back......................................................... 66
One-Touch Down................................................ 66
One-Touch Up...................................................... 66
Window Lock......................................................... 66
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 222
R
Rear Loadspace Hatches..........................138 Cargo Vault........................................................... 138
Electronic Utility Tray........................................ 138
Rear Parking Aid............................................126 Obstacle Distance Indicator............................ 127
Rear Under Floor Storage..........................138 Load Floor............................................................. 138
Load Safe Label.................................................. 138
Rear View Camera........................................127 Using the Rear View Camera System.........128
Rear View Camera See: Rear View Camera.................................... 127
Recommended Towing Weights............145
Refueling...........................................................101 Refueling System Overview............................ 101
Refueling System Warning............................. 103
Refueling Your Vehicle...................................... 102
Remote Control
...............................................51
Car Finder................................................................ 52
Changing the Remote Control Battery..........51
Sounding the Panic Alarm................................ 52
Repairing Minor Paint Damage...............201
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................52
Reporting Safety Defects (Canada Only)...............................................................162
Reporting Safety Defects (U.S. Only)...............................................................162
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System Indicator Lights and
Messages.......................................................... 123
Using a Switch..................................................... 123
Using the Information Display Controls............................................................. 123
Using Voice Recognition...........................259
Initiating a Voice Session................................ 259
System Interaction and Feedback..............260
Utilizing the Mediation/Arbitration Program (Canada Only).........................160
V
Vehicle Care...................................................196 General Information.......................................... 196
Vehicle Certification Label.......................234
Vehicle Identification Number
................233
Vehicle Storage.............................................201
Battery................................................................... 202
Body........................................................................\
. 201
Brakes.................................................................... 202
Cooling system................................................... 202
Engine.................................................................... 202
Fuel system.......................................................... 202
General................................................................... 201
Miscellaneous..................................................... 202
Removing Vehicle From Storage.................202
Tires........................................................................\
202
Ventilation See: Climate Control........................................... 83
VIN See: Vehicle Identification Number............233
Voice Control....................................................57
W
Warning Lamps and Indicators..................71 Airbag readiness.................................................... 71
Anti-Lock Braking System.................................. 71
Brake System.......................................................... 71
Charging System.................................................... 71
Cruise Control......................................................... 71
Direction Indicator................................................ 72
Door Ajar.................................................................. 72
Engine Coolant Temperature........................... 72
Engine Oil................................................................. 72
Fasten Seatbelt..................................................... 72
High Beam............................................................... 72Low Fuel Level.......................................................
72
Low Tire Pressure Warning................................ 72
Low Washer Fluid................................................. 72
Parking Lamps....................................................... 72
Police Engine Idle feature.................................. 72
Powertrain Fault.................................................... 73
Service Engine Soon............................................ 73
Stability Control.................................................... 73
Stability Control Off............................................. 73
Washer Fluid Check.....................................189
Washers See: Cleaning the Exterior............................... 196
Waxing..............................................................198
Wheel Nuts See: Changing a Road Wheel........................ 222
Wheels and Tires
.........................................204
General Information......................................... 204
Technical Specifications................................. 226
Windows and Mirrors
...................................66
Windshield Washers.....................................60
Windshield Wipers........................................60
Speed Dependent Wipers................................ 60
Wiper Blades See: Checking the Wiper Blades.................... 191
Wipers and Washers....................................60
367
Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index