Location FORD POLICE INTERCEPTOR 2020 User Guide

abrupt steering, acceleration or braking
which could result in an increased risk
of loss of vehicle control, vehicle
rollover and/or personal injury. Use all
available road surfaces to return the
vehicle to a safe direction of travel.
• In the event of an emergency stop,
avoid skidding the tires and do not
attempt any sharp steering wheel
movements.
• If the vehicle goes from one type of
surface to another (that is, from
concrete to gravel) there will be a
change in the way the vehicle responds
to a maneuver (steering, acceleration
or braking). Again, avoid these abrupt
inputs.
Sand
Most of the time traction control improves
tire traction by managing wheel slip
through Brake, Engine, and AWD
calibrations. However, during low speed
driving, disabling traction control in deep
sand can help keep the wheels moving to
maintain vehicle momentum.
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
When driving in deep snow or sand, shift
into Deep Snow/Sand Mode. See
Selecting a Drive Mode (page 179).
Do not drive your vehicle in deep sand for
an extended period of time. This could
cause the AWD system to overheat and
default to rear-wheel drive. If this occurs,
a message displays in the information
display. To resume normal AWD function
as soon as possible, stop the vehicle in a
safe location and stop the engine for at
least 10 minutes. After the engine is restarted and the AWD system has
adequately cooled, the message turns off
and normal AWD function returns. In the
event the engine is not stopped, the
message turns off when the system cools
and normal AWD function returns.
When driving at slow speeds in deep sand
under high outside temperatures, use L
(Low) gear when possible. L (Low) gear
operation maximizes the engine and
transmission cooling capability.
Avoid excessive speed because vehicle
momentum can work against you and
cause the vehicle to become stuck to the
point that assistance may be required from
another vehicle. Remember, you may be
able to back out the way you came if you
proceed with caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability may
be limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom
of the hubs (for trucks) (if possible) and
proceed slowly. If the ignition system gets
wet, the vehicle may stall.
Note:
Driving through deep water may
damage the transmission.
Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even AWD vehicles can lose traction
in slick mud. As when you are driving over
sand, apply the accelerator slowly and
avoid spinning your wheels. If the vehicle
does slide, steer in the direction of the slide
until you regain control of the vehicle.
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After driving through mud, clean off residue
stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
driveshafts causes an imbalance that
could damage drive components.
If the front or rear axle is submerged in
water, have the front driveline serviced by
an authorized dealer.
“Tread Lightly
” is an educational program
designed to increase public awareness of
land-use regulations and responsibilities
in our nations wilderness areas. Ford Motor
Company joins the U.S. Forest Service and
the Bureau of Land Management in
encouraging you to help preserve our
national forest and other public and private
lands by “treading lightly. ”
Driving on Hilly or Sloping Terrain
Although natural obstacles may make it
necessary to travel diagonally up or down
a hill or steep incline, you should always
try to drive straight up or straight down.
Note: Avoid driving crosswise or turning on
steep slopes or hills. A danger lies in losing
traction, slipping sideways and possibly
rolling over. Whenever driving on a hill,
determine beforehand the route you will
use. Avoid driving crosswise or turning on
steep slopes or hills. A danger lies in losing
traction, slipping sideways and possibly
rolling over. Do not drive in reverse over a
hill without the aid of an observer.
When climbing a steep slope or hill, start
in a lower gear rather than downshifting to
a lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling. If you do stall out, do not try to turnaround
because you might roll over. It is better to
back down to a safe location.
Apply just enough power to the wheels to
climb the hill. Too much power will cause
the tires to slip, spin or lose traction,
resulting in loss of vehicle control.
Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating.
Do not descend in neutral; instead,
disengage overdrive or manually shift to a
lower gear. When descending a steep hill,
avoid sudden hard braking as you could
lose control. The front wheels have to be
turning in order to steer the vehicle.
Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not
“pump”
the brakes.
Driving on Snow and Ice WARNING: If you are driving in
slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the
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ABOUT DRIVE MODE
CONTROL
The system delivers a driving experience
through a suite of sophisticated electronic
vehicle systems. These systems optimize
steering, handling and powertrain
response. This provides a single location
to control multiple systems performance
settings.
Changing the drive mode changes the
functionality of the following systems:
•
Electronically power-assisted steering
system adjusts steering effort and feel
based on the mode you select. See
Steering (page 175).
• Electronic stability control and traction
control maintain your vehicle control
in adverse conditions or high
performance driving. See
Stability
Control (page 158).
• Electronic throttle control enhances
the powertrain response to your driving
inputs.
• Transmission controls become
optimized with shift cycles tuned to
each mode.
• Four-wheel drive settings are optimized
and tuned to each mode.
The system tailors your vehicle
configuration for each mode you select.
Note: Not all settings may be available.
Note: The system has diagnostic checks
that continuously monitor the system for
proper operation. Certain drive modes are
not available based on gear shifter position.
If a mode is unavailable due to a system
fault or change in gear shifter position, the
mode defaults to Normal. SELECTING A DRIVE MODE
Police Pursuit Mode This mode does not use a switch.
This system is a temporary
driving enhancement that senses
the driver is demanding high performance
from the vehicle. On all Police Interceptor
applications, the transmission holds lower
gears and the engine holds higher engine
speeds longer than normal driving. The
mode terminates when the vehicle senses
the driver is no longer in high performance
demand. The vehicle then returns to
normal operation.
Note: Drive mode changes may not be
available when the ignition is off or when
the engine is not running. Press the drive mode button underneath
the information display to select or change
a drive mode.
DRIVE MODES
Deep Snow/Sand
(If Equipped)
For deep snow or soft dry sand.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor Company
Electric and Hybrid-Electric
Vehicles Equipped With High
Voltage Batteries
(Vehicle Owner/Operator/General
Public)
Electric and Hybrid-Electric Vehicle
Considerations
In the event of damage or fire involving an
electric vehicle or hybrid-electric vehicle:
•
Always assume the high-voltage
battery and associated components
are energized and fully charged.
• Exposed electrical components, wires,
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting high-voltage battery vapors
are potentially toxic and flammable.
• Physical damage to the vehicle or
high-voltage battery may result in
immediate or delayed release of toxic,
flammable gases and fire.
Vehicle information and general safety
practices:
• Know the make and model of your
vehicle.
• Review the owner ’s manual and
become familiar with your vehicle ’s
safety information and recommended
safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself.
Contact an authorized dealer. Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible:
•
Move your vehicle to a safe, nearby
location and remain on the scene.
• Roll down the windows before
switching your vehicle off.
• Place your vehicle in park (P), set the
parking brake, switch off the vehicle,
activate the hazard warning flashers
and move your key(s) at least 15 ft
(5 m) away from the vehicle.
Always:
• Call emergency assistance if needed
and advise that an electric or
hybrid-electric vehicle is involved.
• Exposed electrical components, wires,
and high-voltage batteries present
potential high-voltage shock hazards.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid-electric
vehicle.
Fires
As with any vehicle, call emergency
assistance immediately if you see sparks,
smoke or flames coming from the vehicle.
Remain a safe distance from the vehicle
and try to stay clear of the smoke.
• Exit the vehicle immediately.
• Advise emergency assistance that an
electric or hybrid-electric vehicle is
involved.
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1. Carefully remove the front or rear
towing eye attachment point cover.
2. Install the towing eye.
Note: It has a left-hand thread. Turn it
counterclockwise to install it.
Towing Eye Location The towing eye is in the spare wheel
storage tray.
Note:
You must carry the towing eye in your
vehicle at all times.
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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Note:
Automotive fluids are not
interchangeable.
It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the engine cooling
system. See Capacities and
Specifications (page 277). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine
or cooling system components and may
not be covered by the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water. See
Capacities and Specifications
(page 277).
Using water that has not been deionised
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
Note: Coolants marketed for all makes and
models may not be approved to our
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant approved to the correct specification. See
Capacities and Specifications (page
277
).
3. Add enough prediluted coolant to reach the correct level.
4. Replace the coolant reservoir cap, turn
it clockwise until you feel a strong
resistance. 5. Check the coolant level in the coolant
reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.
If you have to add more than
1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.
In this instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with engine coolant as soon as possible.
Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Note: Dispose of used coolant in the
appropriate manner.
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Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 277).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNING:
Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
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WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal. When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
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