Location FORD POLICE INTERCEPTOR 2020 Owner's Guide
[x] Cancel search | Manufacturer: FORD, Model Year: 2020, Model line: POLICE INTERCEPTOR, Model: FORD POLICE INTERCEPTOR 2020Pages: 395, PDF Size: 5.62 MB
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Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on. SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access
the menu on-screen. Then select: Action and Description
Menu
Item
Scroll through the list of
available applications and
select a particular app.
Find
Mobile
Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
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To Access Using Voice Commands
Press the voice button, then when prompted say:
Action and Description
Voice Command
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.
List Applications
Searches your connected mobile device for SYNC-compatible mobile apps.
Find Applications
Use this command to discover the available voice commands.
Help
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
• To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position. •
To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.
Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes your
VIN, SYNC module number, anonymous
usage statistics and debugging
information. Updates may take place.
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experience long periods of idling, during
which engine oil continues to break down
but distance is not accumulated on the
odometer. Engine Idle Hours have been
incorporated into the Intelligent Oil-Life
Monitor.
Exceptions
There are several exceptions to the Normal
Schedule:
Axle and Transfer Case maintenance:
The Transfer case, front and rear axles in
your vehicle do not require an any normal
scheduled maintenance. Vehicles are
electrically monitored and notify the driver
required service by displaying a message
in the information display. The transfer
case, front and rear axles are more likely
to require a fluid change if the vehicle has
experienced extended periods of
extreme/severe duty cycle driving.
Changing or checking the transfer case,
front and/or rear axle lubricant is not
necessary unless the unit has been
submerged in water, shows signs of
leakage, a message indicating required
service displays, or the vehicle has been
used under special operating conditions
such as Driver Training/EVOC. Contact
your authorized dealer for service. California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. We however, urge you to have
all recommended maintenance services
performed at the specified intervals and
to record all vehicle service.
Hot climate oil change intervals:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km)
.
If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km)
.
Engine air filter and cabin air filter
replacement
: The life of the engine air
filter and cabin air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided.
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SYNC® Automotive Important Safety
Information Read and follow
instructions:
•
Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries.
General Operation
• Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting:
Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully. •
Distraction Hazard:
Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail:
Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
• Route Safety: Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to
follow the suggested directions.
• Potential Map Inaccuracy:
Maps
used by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always
use good judgment and common sense
when following the suggested routes.
• Emergency Services:
Do not rely on
any navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained in
the map database for such navigation
features.
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“Información geográfica
propiedad del CNIG”
Spain
“Based upon electronic
data © National Land
Survey Sweden. ”
Sweden
“Topografische
Grundlage: © Bundesamt
für Landestopographie.
Switzerland
E. Respective Country Distribution. Client
acknowledges that HERE has not
received approvals to distribute map
data for the following countries in such
respective countries: Albania, Belarus,
Kyrgyzstan, Moldova and Uzbekistan.
HERE may update such list from time to
time. The license rights granted to Client
under this TL with respect to the Data
for such countries are contingent upon
Client’
s compliance with all applicable
laws and regulations, including, without
limitation, any required licenses or
approvals to distribute the Application
incorporating such Data in such
respective countries.
VI. Australia Territory A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy: Copyright. Based on data provided
under license from PSMA Australia
Limited (www.psma.com.au). Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors. ”
AT&T Vehicle Network Carrier
Telematics Disclosure
END USER FOR PURPOSES OF THIS
SECTION MEANS YOU AND YOUR HEIRS,
EXECUTORS, LEGAL PERSONAL
REPRESENTATITVES AND PERMITED
ASSIGNS. FOR PURPOSES OF THIS
SECTION “UNDERLYING WIRELESS
SERVICE CARRIER” INCLUDES ITS
AFFILIATES AND CONTRACTORS AND
THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES, SUCCESSORS
AND ASSIGNS. END USER HAS NO
CONTRACTUAL RELATIONSHIP WITH
THE UNDERLYING WIRELESS SERVICE
CARRIER AND END USER IS NOT A THIRD
PARTY BENEFICIARY OF ANY
AGREEMENT BETWEEN FORD AND
UNDERLYING CARRIER. END USER
UNDERSTANDS AND AGREES THAT THE
UNDERLYING CARRIER HAS NO LEGAL,
EQUITABLE, OR OTHER LIABILITY OF ANY
KIND TO END USER. IN ANY EVENT,
REGARDLESS OF THE FORM OF THE
ACTION, WHETHER FOR BREACH OF
CONTRACT, WARRANTY, NEGLIGENCE,
STRICT LIABILITY IN TORT OR
OTHERWISE, END USER'S EXCLUSIVE
REMEDY FOR CLAIMS ARISING IN ANY
WAY IN CONNECTION WITH THIS
AGREEMENT, FOR ANY CAUSE
WHATSOEVER, INCLUDING BUT NOT
LIMITED TO ANY FAILURE OR
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By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so. 5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
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Automatic Transmission Fluid
Check.............................................................229
Auxiliary Power Points.................................115 110 Volt AC Power Point.................................... 115
12 Volt DC Power Point...................................... 115
USB Port and Power Point Locations..........115
AWD See: All-Wheel Drive......................................... 145
B
Battery See: Changing the 12V Battery....................... 231
Blind Spot Information System..............168 Blind Spot Information System with Trailer
Tow..................................................................... 169
Switching the System On and Off.................171
System Errors......................................................... 171
Using the Blind Spot Information System.............................................................. 168
BLIS See: Blind Spot Information System..........168
Bonnet Lock See: Opening and Closing the Hood...........219
Booster Seats..................................................28 Types of Booster Seats...................................... 28
Brake Fluid Check........................................229 Brake Fluid Service Interval........................... 230
Brakes................................................................152 General Information.......................................... 152
Breaking-In.......................................................191
Bulb Specification Chart
..........................305
C
Canceling the Set Speed...........................167
Capacities and Specifications - 3.0L................................................................283
Air Conditioning System................................. 283
Alternative Engine Oil for Extremely Cold Climates........................................................... 286
Automatic Transmission................................. 283
Engine Coolant................................................... 284
Engine Oil.............................................................. 285
Front Axle............................................................. 288
Fuel Tank.............................................................. 286
Grease.................................................................... 286
Hydraulic Brake System.................................. 287Locks.......................................................................
287
Rear Axle............................................................... 289
Transfer Case...................................................... 288
Washer Reservoir............................................... 289
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV)..............297
Air Conditioning System................................. 298
Alternative Engine Oil for Extremely Cold Climates............................................................ 301
Automatic Transmission................................ 298
Engine Coolant................................................... 299
Engine Oil............................................................. 300
Front Axle............................................................. 303
Fuel Tank............................................................... 301
Grease..................................................................... 301
Hydraulic Brake System.................................. 302
Locks...................................................................... 302
Rear Axle.............................................................. 304
Transfer Case...................................................... 303
Washer Reservoir.............................................. 304
Capacities and Specifications - 3.3L................................................................290
Air Conditioning System................................. 290
Alternative Engine Oil for Extremely Cold Climates........................................................... 293
Automatic Transmission.................................. 291
Engine Coolant................................................... 292
Engine Oil.............................................................. 292
Front Axle............................................................. 296
Fuel Tank.............................................................. 294
Grease.................................................................... 294
Hydraulic Brake System.................................. 294
Locks...................................................................... 295
Rear Axle............................................................... 296
Transfer Case...................................................... 295
Washer Reservoir............................................... 297
Capacities and Specifications
.................277
Car Wash See: Cleaning the Exterior.............................. 240
Catalytic Converter......................................139 On-Board Diagnostics (OBD-II)................... 140
Readiness for Inspection and Maintenance (I/M) Testing................................................... 140
Center Console
................................................117
Console Mounting Plates.................................. 117
Universal Top Tray................................................ 117
Changing a Bulb...........................................235 LED Lamps........................................................... 236
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Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel....................... 269
Floor Mats.......................................................193
Fog Lamps - Front See: Front Fog Lamps......................................... 72
Ford Credit
.........................................................13
US Only..................................................................... 13
Ford Protect
...................................................328
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 329
Ford Protect Extended Service Plans (U.S. Only).................................................................. 328
Front Fog Lamps.............................................72 Front Fog Lamp Indicator.................................. 73
Switching the Front Fog Lamps On or Off........................................................................\
.. 72
Front Passenger Sensing System............43
Front Wiper Blades See: Changing the Front Wiper Blades.......233
Fuel and Refueling
.......................................126
Fuel Consumption........................................136
Advertised Capacity.......................................... 136
Calculating Fuel Economy.............................. 136
Filling the Fuel Tank........................................... 136
Fuel Filler Funnel Location........................129
Fuel Filter.........................................................231
Fuel Quality - E85
........................................126
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 126
Switching Between E85 and Gasoline............................................................. 127
Fuel Quality - Gasoline
...............................128
Choosing the Right Fuel................................... 128
Fuel Quality - Hybrid Electric Vehicle (HEV).............................................................128
Choosing the Right Fuel................................... 128
Fuel Shutoff
....................................................195
Fuses................................................................209
Fuse Specification Chart
..........................209
Engine Compartment Fuse Box.................. 209
Passenger Compartment Fuse Panel.........214
G
Gauges................................................................79 Engine Coolant Temperature Gauge............80
Fuel Gauge.............................................................. 79Information Display.............................................
79
Speedometer......................................................... 79
Gearbox See: Transmission.............................................. 143
General Information on Radio Frequencies...................................................56
General Maintenance Information.......330 Multi-Point Inspection..................................... 332
Owner Checks and Services........................... 331
Protecting Your Investment........................... 330
Why Maintain Your Vehicle?......................... 330
Why Maintain Your Vehicle at Your Dealership?..................................................... 330
Getting Assistance Outside the U.S. and Canada.........................................................205
Getting the Services You Need...............202 Away From Home.............................................. 202
Global Opening
...............................................76
Remote Control Front Windows..................... 76
H
Hazard Flashers............................................195
Headlamp Adjusting See: Adjusting the Headlamps..................... 234
Headrest See: Head Restraints........................................ 108
Head Restraints............................................108 Adjusting the Head Restraints...................... 109
Second Row Center Seat Head Restraint ........................................................................\
...... 109
Second Row Outermost Seat Head Restraints.......................................................... 110
Tilting Head Restraints ..................................... 110
Heated Exterior Mirrors..............................106
Heated Rear Window.................................106
Heating See: Climate Control......................................... 102
High Voltage Battery
...................................142
General Information.......................................... 142
Hill Start Assist..............................................155 Switching the System On and Off...............155
Using Hill Start Assist........................................ 155
Hints on Controlling the Interior Climate..........................................................104
Defogging the Side Windows in Cold Weather............................................................ 105
General Hints....................................................... 104
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Towing Points...............................................200
Attaching the Towing Eye.............................. 200
Front Towing Point........................................... 200
Rear Towing Point............................................. 200
Towing Eye Location......................................... 201
Towing the Vehicle on Four Wheels..........................................................190
Emergency Towing............................................ 190
Recreational Towing......................................... 190
Towing..............................................................186
Traction Control.............................................157 Principle of Operation....................................... 157
Transmission Code Designation............282
Transmission..................................................143
Transporting the Vehicle...........................199
U
Under Hood Overview - 3.0L....................221
Under Hood Overview - 3.3L...................222
Unique Driving Characteristics................122
USB Port.........................................................309 Locating the USB Ports.................................... 310
Using All-Wheel Drive.................................145 Driving In Special Conditions With
All-Wheel Drive (AWD)................................ 147
How Utility Vehicles Differ from Other Vehicles.............................................................. 147
Operating AWD Vehicles With Mismatched Tires..................................................................... 147
Using Snow Chains.....................................262
Using Stability Control...............................159
Using SYNC™ With Your Media Player
.............................................................319
Audio Voice Commands.................................. 319
Media Sources..................................................... 319
Using SYNC™ With Your Phone.............314 Accessing Features through the Phone
Menu................................................................... 315
Pairing a Phone................................................... 314
Phone Controls.................................................... 315
Phone Voice Commands................................. 315
Using Traction Control................................157 Switching the System Off................................ 157
System Indicator Lights and Messages........................................................... 157
Using a Switch...................................................... 157Using the Information Display
Controls............................................................. 157
Using Voice Recognition.............................312 Initiating a Voice Session................................. 312
System Interaction and Feedback...............313
Utilizing the Mediation/Arbitration Program (Canada Only)........................205
V
Vehicle Care
...................................................240
General Information......................................... 240
Vehicle Certification Label........................281
Vehicle Identification Number.................281
Vehicle Storage
.............................................245
Body........................................................................\
245
Brakes.................................................................... 246
Cooling system................................................... 245
Disconnecting Your 12 Volt Battery.............246
Engine.................................................................... 245
Fuel system.......................................................... 245
General.................................................................. 245
Miscellaneous..................................................... 246
Plugging in Your HYBRID................................ 246
Removing Vehicle From Storage.................246
Tires........................................................................\
246
Ventilation See: Climate Control......................................... 102
VIN See: Vehicle Identification Number.............281
Voice Control
....................................................67
W
Warning Lamps and Indicators................80 Anti-Lock Braking System................................ 80
Battery..................................................................... 80
Blind Spot Monitor.............................................. 80
Brake System Warning Lamp......................... 80
Cruise Control......................................................... 81
Deep Snow and Sand......................................... 81
Direction Indicator................................................ 81
Door Ajar................................................................... 81
Electric Park Brake................................................ 81
Engine Oil................................................................. 81
Engine or Motor Coolant Temperature.........81
Fasten Seatbelt..................................................... 81
Front Airbag............................................................. 81
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