audio FORD POLICE INTERCEPTOR 2021 User Guide
[x] Cancel search | Manufacturer: FORD, Model Year: 2021, Model line: POLICE INTERCEPTOR, Model: FORD POLICE INTERCEPTOR 2021Pages: 412, PDF Size: 7.51 MB
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WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and
reproductive harm. Wash your hands
after handling
. WARNING:
This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. WARNING:
For vehicles with
Auto-Start-Stop the battery requirement
is different. You must replace the battery
with one of exactly the same
specification.
The battery is in the engine compartment.
See
Under Hood Overview (page 220).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
If the vehicle battery has a cover and vent
hose, make sure you correctly install it after
cleaning or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period. Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Battery Management System
(If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Radio Frequencies and Reception
Factors
Note: Listening to loud audio for long
periods of time could damage your hearing. Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
AUDIO UNIT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. Note:
Depending on your vehicle option
package, the controls may look different
from what you see here.
Note: Some features, such as satellite
radio, may not be available in your location.
Check with an authorized dealer.
Note: The touchscreen system controls
most of the audio features.
Accessing the Sound Settings Press and release the button.
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Accessing the System Settings
Press and release the button.
Adjusting the Volume Turn to adjust the volume.
Changing Radio Stations In radio mode, turn to search through the
radio frequency band. In satellite radio
mode, turn to find the previous or next
available satellite radio station.
Pausing or Playing Media
In media mode, press and
release the button to pause
playback. Press the button again
to resume playback.
In radio mode, press and release the button
to mute the radio. Press the button again
to unmute.
Returning to the Previous Screen Press and release the button.
Selecting Media Press the button to select media
mode.
Press the button again to display
the available media sources. Repeatedly
press the button to scroll through the
available media sources.
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Scrolling Through the Menu
Options
Selecting a Menu Option
Selecting the Radio
Press release the button to
select radio mode.
Press and release the button
again to display the available radio
sources. Repeatedly press the button to
scroll through the available radio sources. Switching the Audio Unit On and
Off Press and release the button.
Switching the Display On and Off Press and release the button.
Using a Cell Phone Press and release to make a call
from a recent call list, contact
list or dial a number.
Using Seek, Fast Forward and
Reverse Press and release the button to
skip to the next track.
Press and hold the button to fast
forward through the track. Press and release the button to
return to the beginning of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
In radio mode, select a frequency band and
press and release either button. The
system stops at the first station it finds in
that direction.
In satellite radio mode, press and release
to select the next or previous satellite radio
station. If you select a specific category,
such as jazz, rock or news, press to find the
next or previous station in the category you
select.
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USB PORT (IF EQUIPPED)
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
USB A USB C The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.
Note:
We recommend using only USB-IF
certified cables and adapters. Non-certified
cables and adapters may not work.
Locating the USB Ports
The USB ports may be in the following
locations:
• Inside the media bin.
• Inside the center console.
• On the lower instrument panel.
Note: The number and type of USB ports
may vary depending on your vehicle.
Note: Not all USB ports in your vehicle have
data transfer capabilities. See
Auxiliary
Power Points (page 116).
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USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the Settings button.
3. Select Bluetooth from the menu.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process. 6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice button and when
prompted say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
Pair Phone
Phone Voice Commands Press the voice button. You can
do things like place a phone call
and access text messages.
When prompted, say a command. See the
following table for examples of
commands. Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
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App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seatbelt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
• To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app. Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes, for
example, the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information.
Updates may take place.
Note:
You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sources
including: iPod, Bluetooth devices, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Media Sources
The AUX or MEDIA button allows you to
view and select available media sources.
Press the
AUX or MEDIA button to view
your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls.
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Audio Voice Commands
Press the voice button. You can
do things like play a specific song
or album, or tune to a radio
station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle. Command
___ List of Commands Help
Pause Play
AM ___ FM ___
CD Player
Sirius Channel ___ USB
Bluetooth Audio __ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your regional Ford website at any time
to check your phone's compatibility,
register your account and set preferences
as well as access a customer
representative via an online chat (during
certain hours). Website(s)
Market
www.SYNCMyRide.com
North America
www.SYNCMyRide.cawww.sync-
maroute.ca Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manualabout audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform- ance.
There is excessive back-
ground noise during a phone call.
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
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USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Make sure that the devicedoes not have an auto-
install program or active security settings.
Make sure you are not
leaving the device in your vehicle during very hot or cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the car.
Review the device compatib-ility chart on the SYNC
website to confirm your phone supports the
Bluetooth audio streaming function.
This is a phone-dependent
feature.
Bluetooth audio does not stream.
Make sure you correctly
connect the device to SYNC, and that you have pressed play on your device.
The device is not connected.
Make sure that all songdetails are populated.
Your music files may not
contain the correct artist,
song title, album or genre information.
SYNC does not recognize
music that is on my device. The file may be corrupted.
Some devices require you tochange the USB settings
from mass storage to MTP class.
The song may have copy-
right protection, which does not allow it to play.
Switch radio bands and
return to Sirius or switch the feature off. You can then
change the Sirius station using the directional buttons.
Sirius Replay is active.
I cannot change the Sirius
station.
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DECOMMISSIONING
REQUIREMENTS
We have implemented a decommissioning
process of manufacturer-provided police
features. It is the responsibility of the
owner to complete the decommissioning
of the vehicle in compliance with any state
regulations prior to initial sale to the public
sector.
Vehicle Sealing of Aftermarket
Equipment
When customized equipment has been
removed from your vehicle, body panels
and seals may be compromised.
Thoroughly inspect your vehicle for any
signs where the equipment has been
removed, for example holes and damage
to body seals.
Any items that remain on your vehicle must
be inspected and any sign of damage
repaired immediately. Failure to follow this
instruction may result in water and exhaust
fumes entering the passenger
compartment. See your authorized dealer
for more information and direction
regarding proper sealing procedures.
Dark Car
Authorized personnel must use a
diagnostic scan tool to decommission the
Dark Car feature.
Integrated Computer Screen
Remove the audio video extender (AVX)
box from the cargo area prior to initial sale
to the public sector.
OBD-II Split Connector
Remove the OBD-II split connector cable
prior to initial sale to the public sector.
Police Engine Idle
Authorized personnel must use a
diagnostic scan tool to decommission the
Police Engine Idle feature.
Police Perimeter Alert
Authorized personnel must use a
diagnostic scan tool to decommission the
Police Perimeter Alert feature.
Pre-Collision Assist Disable
Authorized personnel must use a
diagnostic scan tool to decommission the
Pre-Collision Assist Disable feature.
Rear Camera On Demand
Authorized personnel must use a
diagnostic scan tool to decommission the
Rear Camera on Demand feature.
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