phone FORD POLICE INTERCEPTOR SEDAN 2015 1.G Workshop Manual

Vehicle Health Report and SYNC Services (Traffic, Directions
and Information) issues
Issue Possible
cause(s)Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use
it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the
report on the
website, or I
receive a system
error.The preferred
dealer
information did
not load correctly.When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging out. Log back in and
change it back to your preferred
dealer and retrieve the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone
may not be
activated on the
website.•Update your mobile number
in your account on the website.
•Make sure you have full signal
strength and that your
Bluetoothvolume level has been
turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use
it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same
one that is registered on your
SyncMyRide account.
362SYNC®
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)

Voice command issues
Issue Possible
cause(s)Possible solution(s)
SYNC does not
understand what
I am saying.•You may be
using the wrong
voice commands,
OR
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
•Be aware that the microphone
for SYNC is either in your rear
view mirror or in the headliner
just above the windshield.
SYNC does not
understand the
name of a song or
artist.•You may be
using the wrong
voice commands,
OR
•You may not be
saying the name
exactly as it is
saved, OR
•The system
may not be
reading the name
the same way you
are saying it.•Review the media voice
commands at the beginning of
the media section.
•Say the song or artist exactly
as listed. If you say, “Play Artist
Prince”, the system does not
play music by Prince and the
Revolution or Prince and the
New Power Generation.
•Make sure you are saying the
complete title, such as
“California remix featuring
Jennifer Nettles”.
•If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, “Play
L-O-L-A”.
•Do not use special characters
in the title as the system does
not recognize them.
SYNC®363
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)

Voice command issues
Issue Possible
cause(s)Possible solution(s)
SYNC does not
understand or is
calling the wrong
contact when I
want to make a
call.•You may be
using the wrong
voice commands,
OR
•You may not be
saying the name
exactly as it is
saved, OR
•Contacts in
your phonebook
may be very short
and similar, or
they may contain
special
characters, OR
•Your
phonebook
contacts may be
saved in CAPS.•Review the phone voice
commands at the beginning of
the phone section.
•Make sure you are saying the
contacts exactly as listed. For
example, if a contact is saved as
Joe Wilson, say “Call Joe
Wilson”.
•The system works better if
you list full names, such as “Joe
Wilson” rather than “Joe”.
•Do not use special characters
such as 123 or ICE, as the
system does not recognize them.
•If contacts are saved in CAPS,
you have to spell them. JAKE
requires you to say, “Call
J-A-K-E”.
364SYNC®
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)

AppLink issues
Issue Possible
cause(s)Possible solution(s)
SYNC does not
find any mobile
apps that are on
my phone.•Your device
may not support
the AppLink
feature, OR
•The application
does not support
AppLink., OR
•If you have an
iPhone, it may
not be plugged in,
OR
•Your phone
may not be
paired or
connected.•Check the website for
compatible devices and
applications.
•Make sure your device is
paired and connected. If you
have an iPhone, make sure it is
plugged in using the USB and
that the application is running
in the foreground.
SYNC®365
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)

911 Assist™ ..............................339
A
ABS (see Brakes) .....................148
Accessing call history/phone
book during active call .............328
Accessing your media menu
features ......................................350
Accessing your phone menu
features ......................................329
Accessory delay ..........................88
Active call menu options .........328
Advanced menu options ...337, 357
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................337
Airbag supplemental restraint
system ..........................................47
and child safety seats ..............48
description ................................47
disposal ......................................62
driver airbag ..............................47
passenger airbag .......................47
side airbag ...........................47, 52
Air cleaner filter .......232, 234, 302
Air conditioning ........................107
manual heating and air
conditioning system ...............107
Air filter, cabin ..........................109
All Wheel Drive (AWD),
driving off road .........................139
Ambulance packages ..................15
Antifreeze
(see Engine coolant) ................218Anti-lock brake system
(see Brakes) ..............................148
Anti-theft system
arming the system ....................73
disarming a triggered system ..73
Audio system
Single CD ................................310
Audio system (see Radio) .......310
Automatic transmission ............137
fluid, adding ....................224, 227
fluid, checking ................224, 227
fluid, refill capacities ..............296
fluid, specification ..................296
Auxiliary input jack (Line in) ..317
Auxiliary powerpoint ................117
B
Battery .......................................229
acid, treating emergencies .....229
jumping a disabled battery ....188
maintenance-free ....................229
replacement, specifications ...302
servicing ..................................229
Blind Spot Information
System .......................................158
Booster seats ...............................22
Brakes ........................................147
anti-lock ...................................148
anti-lock brake system (ABS)
warning light ...........................148
brake warning light ................148
fluid, checking and adding ....228
fluid, refill capacities ..............296
fluid, specifications .................296
lubricant specifications ..........296
parking ....................................148
trailer .......................................177
394Index
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)

C
Capacities for refilling fluids ....296
Cargo management system ......165
CD ..............................................310
CD player ..................................308
Cell phone use ............................16
Changing a tire .........................284
Child safety restraints ..........28, 31
Child safety seats
attaching with tether straps ....31
automatic locking mode
(retractor) .................................38
LATCH .......................................28
Child safety seats - booster
seats .............................................22
Cleaning your vehicle ...............248
engine compartment ..............250
instrument panel ....................252
interior .....................................252
plastic parts ............................250
washing ....................................248
waxing .....................................250
wheels ......................................254
wiper blades ............................251
Climate control (see Air
conditioning or Heating) ..........107
Clock ..........................................310
Console ......................................118
overhead ..................................119
Coolant ......................................218
checking and adding ..............218
refill capacities ........................296
specifications ..........................296
Cross Traffic Alert ....................158
Cruise control ...........................156
Customer Assistance ................186Ford Extended Service
Plan ..........................................305
Getting roadside assistance ...186
Getting the service you
need .........................................192
Ordering additional owner’s
literature .................................198
Utilizing the
Mediation/Arbitration
Program ...................................196
D
Defrost .......................................107
rear window ............................108
Dipstick
automatic transmission
fluid ..................................224, 227
engine oil .................................217
Driving under special
conditions ..................138, 142, 144
sand .........................................143
snow and ice ...........................145
through water .................144, 184
E
Electronic message center .........98
Electronic stability control ......151
Emergencies, roadside
jump-starting ..........................188
running out of fuel .................128
Emergency brake
(see Parking brake) ..................148
Emission control system ..........133
End user license agreement ....366
Engine ........................................294
cleaning ...................................250
coolant .....................................218
fail-safe cooling .......................222
Index395
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)

Joining two calls
(multiparty/conference call) ....328
Jump-starting your vehicle ......188
K
Keys .............................................66
positions of the ignition .........121
L
Lamps
bulb replacement
specifications chart ................245
headlamps, flash to pass ..........82
interior lamps ...........................85
replacing bulbs .......................237
LATCH anchors ...........................28
Liftgate ........................................70
Lights, warning and indicator ....93
Loading instructions .................174
Load limits .................................167
Locks
childproof ..................................34
doors ..........................................67
Lubricant specifications ...........296
Lug nuts ....................................293
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................356
Message center ...........................98
warning messages ...................100
Mirrors ...................................89, 91
fold away ...................................89
side view mirrors (power) .......89Motorcraft® parts .............248, 302
O
Octane rating ............................128
P
Pairing other phones ................325
Pairing your phone for the first
time ............................................324
Parking brake ............................148
Parts
(see Motorcraft® parts) ..........302
Passenger Occupant
Classification Sensor ...................49
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................336
Phone redial ..............................329
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................353
Power distribution box
(see Fuses) ...............................200
Power door locks ........................67
Power mirrors .............................89
Powerpoint ................................117
Power steering ..........................163
fluid, checking and adding ....228
fluid, refill capacity ................296
fluid, specifications .................296
Power Windows ...........................87
Privacy information ..................321
Putting a call on/off hold .........328
R
Radio ..........................................310
Index397
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)

jump starting ..........................188
Steering wheel ............................74
controls ......................................74
tilting .........................................74
Sun visor ......................................91
Supplemental Restraint System
(SRS) (see airbags) ....................47
SYNC® customer support ........320
SYNC® Services ........................344
T
Temperature control
(see Climate control) ...............107
Text messaging .........................331
Text messaging (sending,
downloading, deleting) .....331, 333
Tilt steering wheel ......................74
Tires ...........................260–261, 284
alignment ................................274
care ..........................................260
changing ..........................284–285
checking the pressure ............270
inflating ...................................268
label .........................................267
police vehicles ........................276
replacing ..................................272
rotating ....................................275
safety practices .......................274
sidewall information ...............262
snow tires and chains ............277
terminology .............................261
tire grades ...............................261
treadwear ........................261, 270
Towing .......................175, 180–181
recreational towing .................181
trailer towing ..........................175
wrecker ....................................180
Traction control ........................149Traffic, Directions and
Information ................................344
Transaxle
fluid, refill capacities ..............296
lubricant specifications ..........296
Transmission
fluid, checking and adding
(automatic) .....................224, 227
Trunk .....................................70–71
remote release ..........................69
Turn signal ..................................84
U
USB port ....................................318
Using privacy mode ..................328
V
Vehicle health report ................341
Vehicle Identification Number
(VIN) ..........................................303
Vehicle loading ..........................167
Ventilating your vehicle ...........124
Voice commands in media
mode ..........................................348
Voice commands in phone
mode ..........................................325
W
Warning lights (see Lights) .......93
Washer fluid ......................228–229
Water, Driving through .............184
Windows
power .........................................87
rear wiper/washer .....................79
Index399
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)