phone FORD RANGER 2003 2.G Owners Manual

CENTER CONSOLE (IF EQUIPPED)
Your vehicle may be equipped with a
variety of console features. These
include:
•Utility compartment with
cassette/compact disc storage
•Cupholders
•Coin holder slots
•Flip up armrest
Use only soft cups in the cupholder. Hard objects can injure you
in a collision.
Cell phone use
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
driver’s must not compromise their own or other’s safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to cellular
phones, pagers, portable email devices, in vehicle communications
systems, telematics devices and portable two-way radios.
A driver’s first responsibility is the safe operation of the vehicle.
The most important thing you can do to prevent a crash is to
avoid distractions and pay attention to the road. Wait until it is safe to
operate Mobile Communications Equipment.
Driver Controls
56

In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
Customer Assistance
172

Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer Assistance
175

Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
Customer Assistance
176

If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French owner’s guide
French Owner’s Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
Customer Assistance
178

Bed tent (Short bed, Styleside only)
Cellular phone holder
Compass mirror
Compass mirror with outside temperature reading
Daytime running lights
First aid kit
Fog lights
Peace of mind kit
Pickup box rails (tubular)
Removable bike carrier (bed mount/hitch mount)
Running boards/bars
Speed control
Trailer hitch (Class III)
Trailer hitch bars and balls
Trailer hitch wiring adaptor
Trailgate table
Protection and appearance equipment
Air bag anti-theft locks
Bed mats
Bedliners
Bull bars (chrome & black)
Carpeted floor mats with logo
Door edge guards
Front end covers (full and sport)
Bug deflectors
Cap (hard—color keyed—Leer supplier branded)
Locking gas cap
Rear window deflector
Removable tailgate lock
Retractable bed hooks
Running boards and bars
Accessories
241

Side window air deflectors
Skid plate (4x4 only)
Spare tire lock
Tailgate protector
Tail lamp surrounds (chrome & black)
Tonneau covers—soft (snap and snapless)
Tonneau cover (hard 2 piece)
Tonneau cover (color keyed-Leer supplier branded)
Universal floor mats
Wheels
Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall or cause the transmission to be
damaged or operate improperly. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle’s operation.)
•Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
Accessories
242

A
Air bag supplemental restraint
system ..........................................85
and child safety seats ..............87
description ................................85
disposal ......................................90
driver air bag ............................88
indicator light ...........................89
operation ...................................88
passenger air bag .....................88
passenger deactivation
switch ........................................90
Air cleaner filter .......................229
Ambulance packages ....................7
Antifreeze
(see Engine coolant) ................200
Anti-lock brake system
(see Brakes) ..............................113
Audio system
(see Radio) ....16–17, 20, 23, 29, 33
Automatic transmission ............115
driving an automatic
overdrive .................................116
fluid, adding ............................219
fluid, checking ........................219
fluid, refill capacities ..............229
fluid, specification ..................236
Auxiliary power point .................51
Axle
lubricant
specifications ..................233, 236
refill capacities ........................229
traction lok ..............................114
B
Battery .......................................198
acid, treating
emergencies ............................198jumping a disabled
battery .....................................165
maintenance-free ....................198
replacement,
specifications ..........................229
servicing ..................................198
Bed extender ..............................57
BeltMinder ...................................80
Brakes ........................................112
anti-lock ...................................113
anti-lock brake system (ABS)
warning light ...........................113
fluid, checking and adding ....218
fluid, refill capacities ..............229
fluid, specifications .........233, 236
lubricant
specifications ..................233, 236
parking ....................................113
shift interlock ..........................115
Bulbs ............................................44
C
Calculating load ........................134
Capacities for refilling fluids ....229
Cargo area shade ........................57
Cargo net .....................................57
Cassette tape player .............17, 20
CD-single premium ...16, 23, 29, 33
Cell phone use ............................56
Certification Label ....................238
Changing a tire .........................158
Child safety restraints ................95
child safety belts ......................95
Child safety seats ........................98
attaching with tether
straps .......................................102
Index
243