USB port FORD RANGER 2020 Owner's Manual

Possible Cause and Resolution
Symptom
–Copyright protected files.
•Use a device that contains files that are not copy-
right protected.
– Unsupported file format.
•Repair or convert the files to a supported format.
See Settings (page 393).
– Device indexing required.
•Re-index your device. See
Settings (page 393).
– Device lock screen enabled.
•Unlock your device before connecting it.
Sometimes I cannot hear a
track playing on my device. –
Device malfunction.
•Disconnect your device. Switch your device off,
reset it and try again.
When I disconnect my iOS
device the audio volume is
set to maximum. –
Device limitation.
•Turn the volume down on your device
If the system does not play the tracks on your USB device
in the correct order, the following information could help:
The system does not play
the tracks on my USB drive
in the correct order.
–If you are selecting USB as the audio source when the
system is still indexing, SYNC plays tracks sorted
alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the
system has finished indexing, SYNC plays all tracks
sorted alphabetically by the title in the ID3 tag
regardless of where they are located. SYNC uses the
file name if the title in the ID3 Tag does not exist.
– If you are selecting the option to play all tracks from
the browsing menu, SYNC plays all tracks sorted
alphabetically by the title in the ID3 tag regardless of
where they are located. SYNC uses the file name if the
title in the ID3 Tag does not exist.
– If you are selecting a track when using the explore
device option, SYNC plays tracks sorted alphabetically
by file name in the folder you have selected. SYNC
then plays all tracks in any subfolders in the folder you
have selected.
398
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing SYNC™ 3
(If Equipped)

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 393).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 393).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
399
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing SYNC™ 3
(If Equipped)

Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. –
Incompatible device.
•You will need an Android device with OS 4.3 or
higher or an iOS device with iOS 8.0 or higher. Pair
and connect your Android device to find AppLink
compatible apps. Connect your iOS device to a
USB port or pair and connect using Bluetooth.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
•Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 7.0 or higher, tap
the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch Bluetooth off and on again to force the
system to reconnect to your device.
402
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing SYNC™ 3 (If Equipped)

Voice Control.......................................................
394
Setting the Trail Control Speed..............180
Side Airbags.....................................................45
Sitting in the Correct Position..................124
Snow Chains See: Using Snow Chains................................. 306
Spare Wheel See: Changing a Road Wheel.......................... 311
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 15
On Board Diagnostics Data Link Connector ............................................................ 14
Special Instructions.............................................. 14
Using Your Vehicle as an Ambulance............15
Using Your Vehicle With a Snowplow...........15
Special Operating Conditions Scheduled Maintenance...............................................418
Exceptions........................................................... 420
Speed Control See: Cruise Control............................................ 188
Stability Control
.............................................175
Principle of Operation....................................... 175
Starter Switch See: Ignition Switch........................................... 139
Starting a Gasoline Engine.......................140 Automatic Engine Shutdown......................... 142
Failure to Start..................................................... 142
Guarding Against Exhaust Fumes................143
Important Ventilating Information...............143
Stopping the Engine When Your Vehicle is Moving................................................................ 143
Stopping the Engine When Your Vehicle is Stationary......................................................... 142
Vehicles with an Ignition Key........................... 141
Vehicles with Keyless Start.............................. 141
Starting and Stopping the Engine..........139 General Information.......................................... 139
Steering...........................................................209 Electric Power Steering................................... 209
Steering Wheel
................................................72
Storage Compartments.............................137
Sun Visors.........................................................88 Illuminated Vanity Mirror................................... 88
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Switching Trail Control On and Off.......180 Symbols Glossary
.............................................7
SYNC™ 3.........................................................372
General Information.......................................... 372
SYNC™ 3 Troubleshooting......................395 Additional Information and
Assistance....................................................... 407
Apps....................................................................... 402
Navigation............................................................. 401
Personal Profiles............................................... 405
Phone..................................................................... 399
Resetting the System....................................... 407
USB and Bluetooth Audio.............................. 396
Voice Recognition.............................................. 395
Wi-Fi Connectivity............................................ 404
SYNC™ Applications and Services........................................................359
911 Assist............................................................... 359
SYNC Mobile Apps............................................. 361
SYNC™............................................................355 General Information......................................... 355
SYNC™ Troubleshooting.........................363
T
Tailgate Lock....................................................68 Power Tailgate Lock............................................ 68
Tailgate..............................................................68
Technical Specifications See: Capacities and Specifications............323
Terrain Control
...............................................178
Principle of Operation....................................... 178
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................241
Tire Care
...........................................................291
Glossary of Tire Terminology......................... 293
Information About Uniform Tire Quality Grading.............................................................. 291
Information Contained on the Tire Sidewall........................................................... 294
Temperature A B C............................................ 292
Traction AA A B C............................................... 292
Treadwear............................................................. 292
Tire Pressure Monitoring System...........307 Changing Tires With a Tire Pressure
Monitoring System...................................... 308
Understanding Your Tire Pressure Monitoring System ..................................... 309
473
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Index

Tires
See: Wheels and Tires..................................... 290
Towing a Trailer............................................220
Towing Points................................................238
Towing the Vehicle on Four Wheels..........................................................226
Emergency Towing............................................. 227
Recreational Towing.......................................... 227
Towing.............................................................220
Traction Control.............................................174 Principle of Operation....................................... 174
Trail Control Indicators................................181
Trail Control
....................................................180
Trail Control – Troubleshooting..................... 181
Trail Control – Troubleshooting...............181 Trail Control – Information Messages.........181
Trailer Sway Control.....................................221
Transmission Code Designation............326
Transmission..................................................158
Transporting the Vehicle
...........................237
U
Under Hood Overview...............................263
Under Seat Storage.....................................138 SuperCab............................................................... 138
Unique Driving Characteristics................145
Universal Garage Door Opener.................131 HomeLink Wireless Control System.............131
USB Port
.........................................................353
Using Adaptive Cruise Control................189 Automatic Cancellation................................... 192
Blocked Sensor................................................... 194
Canceling the Set Speed................................. 192
Changing the Set Speed.................................. 192
Detection Issues.................................................. 193
Following a Vehicle............................................ 190
Hilly Condition Usage........................................ 192
Overriding the Set Speed................................. 191
Resuming the Set Speed................................. 192
Setting the Adaptive Cruise Speed.............190
Setting the Gap Distance................................. 191
Switching Adaptive Cruise Control Off....................................................................... 193
Switching Adaptive Cruise Control On........................................................................\
190
Switching to Normal Cruise Control............195
System Not Available....................................... 194Using Cruise Control...................................188
Canceling the Set Speed................................. 188
Changing the Set Speed................................. 188
Resuming the Set Speed................................. 189
Setting the Cruise Speed................................ 188
Switching Cruise Control Off......................... 189
Switching Cruise Control On.......................... 188
Using Four-Wheel Drive.............................162 4WD Indicator Lights........................................ 162
Driving Off-Road With Truck and Utility Vehicles............................................................. 164
How Your Vehicle Differs From Other Vehicles............................................................. 163
Using the Electronic Shift on the Fly 4WD system................................................................ 162
Using MyKey With Remote Start Systems...........................................................61
Using Snow Chains....................................306 Vehicles with Stability Control..................... 307
Using Stability Control................................176 AdvanceTrac ™ with Roll Stability Control ™
(RSC™)............................................................. 176
Using SYNC™ With Your Media Player............................................................362
Audio Voice Commands................................. 363
Media Sources.................................................... 362
Using SYNC™ With Your Phone
............358
Accessing Features through the Phone
Menu.................................................................. 359
Pairing a Phone.................................................. 358
Phone Controls...................................................359
Phone Voice Commands................................ 358
Using Traction Control................................174 Switching the System Off ............................... 174
System Indicator Lights and Messages........................................................... 174
Using Voice Recognition
...........................356
Apps........................................................................\
379
Automatic Blower Motor Speed Reduction........................................................ 380
Climate................................................................... 376
Entertainment..................................................... 375
General................................................................... 374
Initiating a Voice Session................................ 356
Navigation............................................................. 378
Phone...................................................................... 377
SiriusXM Traffic and Travel Link................... 379
System Interaction and Feedback...............357
474
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Index