FORD SUPER DUTY 2004 1.G Diesel Supplement Manual

GENERAL OWNER’S INFORMATION
Vehicle Identification Number (VIN):
Owner Name:
Address:
Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you
follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the
dealership.
3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford
Customer Assistance Center.
In the US, contact:
Ford Motor Company Customer Assistance Center
16800 Executive Plaza Drive, P.O. Box 6248
Dearborn, Michigan 48126
1-800-392-3673 (FORD)
TDD for the hearing impaired: 1-800-232-5952
In Canada, contact:
Customer Assistance Center
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
General Owner’s Information
General Owner’s Information
41

In Puerto Rico and Virgin Islands, contact:
Ford Motor Company Caribbean Inc.
P.O. Box 11957, Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (787) 782-5959
Fax: (787) 781-8975
E-mail: [email protected]
In Caribbean, Central America, Israel and
Sub-Saharan Africa, contact:
Ford Motor Company
Worldwide Direct Market Operations
Attention: Owner Relations
1555 Fairlane Drive, Fairlane Business Park #3
Allen Park, MI 48101 U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
E-mail: [email protected]
In the Middle East and North Africa, contact:
Ford Middle East and North Africa
Customer Assistance Center
API World Tower 17
thFloor
Sheikh Zayed Road
Dubai, United Arab Emirates
Telephone: 971-4-326084
Fax: 971-4-327299
E-mail: [email protected]
General Owner’s Information
42

FIND YOUR WAY
Symbol Key
Diesel
Towing a trailer or using a camper or car-top
carrier
Extensive idling and/or low-speed driving for long
distances as in heavy commercial use such as
delivery, taxi, patrol car or livery
Operating in dusty conditions such as unpaved or
dusty roads
Off-road operation
Short trip cold operating conditions
GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications. Failure to perform scheduled maintenance specific in this
guide will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Quality
Care Center has factory trained technicians who can perform the
required maintenance using genuine Ford parts. They are committed to
meeting your service needs and to assuring your continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To assure the proper
General Owner’s Information
43

performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraft or Ford authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult your Warranty Guide for complete warranty information.
Engine Emissions label
Emissions information appears on the Engine Emissions label on the
engine valve cover. This decal identifies engine displacement and
provides certain engine specifications.
Any modification of the emissions control system could create liability
under federal law (U.S.) if made prior to sale and registration, under the
laws of some states if made thereafter. Further, federal law prohibits
vehicle manufacturers, dealers and other persons engaged in the
business of repairing, servicing, selling, leasing or trading motor vehicles
as well as fleet operations from knowingly removing or rendering an
emissions control system inoperative after sale and delivery to an
ultimate purchaser. In Canada, modifications of the emissions control
system could create liability under applicable federal or provincial laws.
Quality Care - one stop for all your maintenance needs
When you need maintenance for your Ford, Lincoln or Mercury vehicle,
there’s only one name to remember: Quality Care, available at your Ford
and Lincoln Mercury dealership. From scheduled maintenance to more
complicated repair work, nobody knows your car or truck better. Protect
your investment by choosing Quality Care service.
The right people
The difference is factory training and equipment, which means nobody is
more qualified to work on your Ford, Lincoln or Mercury than our
Quality Care service technicians. They’ll fix it right the first time.
The right parts
From headlights to taillights and everything in between, nothing fits like
an original. With Quality Care service, you’ll get the parts made
especially for your car or truck–genuine Ford and Motorcraft
parts.
General Owner’s Information
44

The right prices
Our commitment to quality extends to pricing as well as service. Your
Ford and Lincoln Mercury Dealership offers competitive prices on
Genuine Ford and Motorcraft
parts and services, making Quality Care a
great value.
WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner Checks and Services
Refer to Mileage Intervals for Additional Checks and Services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in the Owner’s
Guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
Maximum Oil Change Interval:
Normal Schedule: 7,500 miles or 6 months, whichever occurs first.
Special Operating Conditions: 5,000 miles or 6 months, see appropriate
schedule.
Check every month:
•Check function of all interior and exterior lights
•Check tires for wear and proper air pressure
•Check engine oil fluid level
•Check windshield washer solvent fluid level
•Check and drain fuel filter/water separator
Check every six months:
•Check lap/shoulder belts and seat latches for wear and function
•Check air pressure in spare tire
•Check that externally-mounted spare tire is tight (see Owner’s Guide)
•Check power steering fluid level
•Check washer spray, wiper operation and clean all wiper blades
(replace as necessary)
General Owner’s Information
45

•Check parking brake for proper operation
•Check and lubricate all hinges, latches and outside locks
•Check and lubricate door rubber weatherstrips
•Check and clean body and door drain holes
•Check safety warning lamps (brake, ABS, air bag, safety belt) for
operation
•Check cooling system fluid level and coolant strength
•Check battery connections and clean if necessary
•Check clutch fluid level, if equipped
NORMAL SCHEDULE
The following section contains the“Normal Schedule.”This schedule is
presented at specific mileage intervals with exceptions noted.
Additional information available on the Web
To learn more about the importance of routine and dealer-performed
maintenance on your vehicle, please visit the Ford Customer Service
website. You’ll also find important warranty information, customer
assistance, technical expertise, frequently asked questions and much
more. The website location is at: www.ford.com/
Then go to the service pick at the web site.
12,000 km (7,500 miles)
•Change engine oil and replace oil filter
•Inspect tires for wear and measure tread depth
•Rotate tires
•Inspect engine air filter minder, replace filter as required
24,000 km (15,000 miles)
•Change engine oil and replace oil filter
•Inspect tires for wear and measure tread depth
•Rotate tires
•Inspect engine air filter minder, replace filter as required
•Replace engine- and frame-mounted fuel filters
•Inspect steering linkage, suspension and, if equipped, driveshaft and
ball joints
General Owner’s Information
46

•Inspect engine cooling system and hoses
•Inspect brake system
•Inspect exhaust system and heat shields
•Check wheels for end play and noise
•Inspect and lubricate 4x2 ball joints (except F-450/F-550)
•Inspect and lubricate steering idler arms
•Inspect and lubricate 4x4 front axle shaft u-joints
•Replace cabin air filter, if equipped
•Inspect half-shaft boots, if equipped
36,000 km (22,500 miles)
•Change engine oil and replace oil filter
•Inspect engine air filter minder, replace filter as required
48,000 km (30,000 miles)
•Change engine oil and replace oil filter
•Inspect tires for wear and measure tread depth
•Rotate tires
•Inspect engine air filter minder, replace filter as required
•Replace engine- and frame-mounted fuel filters
•Inspect steering linkage, suspension and, if equipped, driveshaft and
ball joints
•Inspect engine cooling system and hoses
•Inspect brake system
•Inspect exhaust system and heat shields
•Change automatic transmission fluid and external filter element
•Check wheels for end play and noise
•Inspect and lubricate 4x2 ball joints (except F-450/F-550)
•Inspect and lubricate steering idler arms
•Inspect and lubricate 4x4 front axle shaft u-joints
•Replace cabin air filter, if equipped
•Inspect half-shaft boots, if equipped
60,000 km (37,500 miles)
•Change engine oil and replace oil filter
•Inspect engine air filter minder, replace filter as required
General Owner’s Information
47

72,000 km (45,000 miles)
•Change engine oil and replace oil filter
•Inspect tires for wear and measure tread depth
•Rotate tires
•Inspect engine air filter minder, replace filter as required
•Replace engine- and frame-mounted fuel filters
•Inspect steering linkage, suspension and, if equipped, driveshaft and
ball joints
•Inspect engine cooling system and hoses
•Inspect brake system
•Inspect exhaust system and heat shields
•Check wheels for end play and noise
•Inspect and lubricate 4x2 ball joints (except F-450/F-550)
•Inspect and lubricate steering idler arms
•Inspect and lubricate 4x4 front axle shaft u-joints
•Replace cabin air filter, if equipped
•Inspect half-shaft boots, if equipped
84,500 km (52,500 miles)
•Change engine oil and replace oil filter
•Inspect engine air filter minder, replace filter as required
96,500 km (60,000 miles)
•Change engine oil and replace oil filter
•Inspect tires for wear and measure tread depth
•Rotate tires
•Inspect engine air filter minder, replace filter as required
•Replace engine- and frame-mounted fuel filters
•Inspect steering linkage, suspension and, if equipped, driveshaft and
ball joints
•Inspect engine cooling system and hoses
•Inspect brake system
•Inspect exhaust system and heat shields
•Change automatic transmission fluid and external filter element
General Owner’s Information
48

•Change manual transmission fluid
•Check wheels for end play and noise
•Lubricate 4x4 hub needle bearings
•Lubricate 4x2 wheel bearings
•Replace wheel bearing grease seal
•Inspect and lubricate 4x2 ball joints (except F-450/F-550)
•Inspect and lubricate steering idler arms
•Inspect and lubricate 4x4 front axle shaft u-joints
•Replace cabin air filter, if equipped
•Inspect half-shaft boots, if equipped
108,000 km (67,500 miles)
•Change engine oil and replace oil filter
•Inspect engine air filter minder, replace filter as required
121,000 km (75,000 miles)
•Change engine oil and replace oil filter
•Inspect tires for wear and measure tread depth
•Rotate tires
•Inspect engine air filter minder, replace filter as required
•Replace engine- and frame-mounted fuel filters
•Inspect steering linkage, suspension and, if equipped, driveshaft and
ball joints
•Inspect engine cooling system and hoses
•Inspect brake system
•Inspect exhaust system and heat shields
•Check wheels for end play and noise
•Inspect and lubricate 4x2 ball joints (except F-450/F-550)
•Inspect and lubricate steering idler arms
•Inspect and lubricate 4x4 front axle shaft u-joints
•Replace cabin air filter, if equipped
•Inspect half-shaft boots, if equipped
133,000 km (82,500 miles)
•Change engine oil and replace oil filter
•Inspect engine air filter minder, replace filter as required
General Owner’s Information
49

145,000 km (90,000 miles)
•Change engine oil and replace oil filter
•Inspect tires for wear and measure tread depth
•Rotate tires
•Inspect engine air filter minder, replace filter as required
•Replace engine- and frame-mounted fuel filters
•Inspect steering linkage, suspension and, if equipped, driveshaft and
ball joints
•Inspect engine cooling system and hoses
•Inspect brake system
•Inspect exhaust system and heat shields
•Change automatic transmission fluid and external filter element
•Check wheels for end play and noise
•Inspect and lubricate 4x2 ball joints (except F-450/F-550)
•Inspect and lubricate steering idler arms
•Inspect and lubricate 4x4 front axle shaft u-joints
•Replace cabin air filter, if equipped
•Inspect half-shaft boots, if equipped
157,000 km (97,500 miles)
•Change engine oil and replace oil filter
•Inspect engine air filter minder, replace filter as required
•Inspect accessory drive belt(s)
•Change rear wheel drive (RWD) axle fluid - DANA axles using
synthetic fluid only
170,000 km (105,000 miles)
•Change engine oil and replace oil filter
•Inspect tires for wear and measure tread depth
•Rotate tires
•Inspect engine air filter minder, replace filter as required
•Replace engine- and frame-mounted fuel filters
•Inspect steering linkage, suspension and, if equipped, driveshaft and
ball joints
General Owner’s Information
50