ECU FORD SUPER DUTY 2009 2.G Workshop Manual

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
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Customer Assistance
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CHANGING THE WIPER BLADES
1. Pull the wiper arm away from the
vehicle. Turn the blade at an angle
from the wiper arm. Push the lock
tab to release the blade and pull the
wiper blade down toward the
windshield to remove it from the
arm.
2. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield. Refer toWindows and wiper bladesin theCleaning
chapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park) (automatic transmission) or 1 (First) (manual transmission).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil dipstick.
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Maintenance and Specifications
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WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
Illumination of theService engine soon
indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
WARNING:Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult yourWarranty Guide/Customer Information Guidefor
complete emission warranty information.
On board diagnostics (OBD-II)
Your vehicle is equipped with a computer that monitors the engine’s
emission control system. This system is commonly known as the On
Board Diagnostics System (OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle continues to meet
government emission standards. The OBD-II system also assists your
authorized dealer in properly servicing your vehicle. When theService
engine soon
indicator illuminates, the OBD-II system has detected
a malfunction. Temporary malfunctions may cause theService engine
soon
indicator to illuminate. Examples are:
1. The vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the engine may misfire or run
poorly.
3. The fuel cap may not have been securely tightened. SeeFuel filler
capin this chapter.
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Maintenance and Specifications
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Checking and adding manual transmission fluid (if equipped)
1. Clean the filler plug.
2. Remove the filler plug and
inspect the fluid level.
3. Fluid level should be at the
bottom of the opening.
4. Add enough fluid through the
filler opening so that the fluid level
is at the bottom of the opening.
5. Install and tighten the fill plug
securely.
Use only fluid that meets Ford specifications. Refer toMaintenance
Product Specifications and Capacitiesin this chapter.
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Maintenance and Specifications
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3. Pull air filter cover toward passenger side of vehicle and up to release
the tabs. Lift air filter element up and out of housing.
The air filter box needs to be free of any debris before installing a new
air filter.
4. Install a new air filter element into the tray assembly.
5. Return air filter cover to original
position making sure the four tabs
are engaged and secure the three
clamps. Tighten clamp on air tube
and reconnect sensor.
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Maintenance and Specifications
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Lifestyle
Ash cup / smoker’s package
Bedliners and bedmats
Cargo organization and management
Towing mirrors
Trailer hitches, wiring harnesses and accessories
Peace of mind
Mobile-Ease™ hands-free communication system
Remote start
Vehicle security systems
Wheel locks
Not all accessories are available for all models.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification Label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by your authorized dealer.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
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Accessories
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Power distribution box
(see Fuses) ...............................321
Power door locks ......................153
Power mirrors ...........................111
Power point ...............................107
Power steering ..........................280
fluid, checking and adding ....394
fluid, refill capacity ................404
Power Windows .........................108
Preparing to drive your
vehicle ........................................281
R
Radio ................................26, 28, 35
Rear seat entertainment
system ..........................................51
Relays ........................................316
Remote entry system ...............157
illuminated entry ............162–163
locking/unlocking
doors ................................153, 158
replacing the batteries ...........160
Reverse camera .........................292
Reverse sensing system ...........289
Roadside assistance ..................313
S
Safety belts (see Safety
restraints) ..........................178–183
Safety defects, reporting ..355–356
Safety restraints ................178–183
Belt-Minder
...........................186
extension assembly ................189
for adults .........................179–183
for children .............................200lap belt ....................................184
warning light and
chime ...............................185–186
Safety restraints - LATCH
anchors ......................................212
Safety seats for children ..........204
Safety Compliance
Certification Label ....................409
Satellite Radio Information ........47
Seats ..........................................169
child safety seats ....................204
cleaning ...................................364
heated ........................................84
memory seat ...................159, 174
SecuriCode keyless entry
system ........................................163
SecuriLock passive anti-theft
system ................................165, 167
Servicing your vehicle ..............367
Setting the clock
AM/FM/CD .................................30
AM/FM/In-dash 6 CD ................37
Snowplowing ...............10, 310–311
Spark plugs,
specifications .....................403, 408
Special notice ..............................11
ambulance conversions ............10
diesel-powered vehicles ...........10
four-wheel drive vehicles .......312
utility-type vehicles ..................10
Speed control ............................116
Starting your vehicle ........272–274
jump starting ..........................342
Steering wheel
controls ....................................118
tilting .......................................104
SYNC
..........................................79
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Index
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