key FORD SUPER DUTY 2011 3.G Repair Manual
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WARNING:Vehicles with a higher center of gravity such as utility
vehicles and trucks handle differently than vehicles with a lower
center of gravity. Utility vehicles and trucks arenotdesigned for
cornering at speeds as high as passenger cars any more than low-slung
sports cars are designed to perform satisfactorily under off-road
conditions. Avoid sharp turns, excessive speed or abrupt maneuvers in
these vehicles. Failure to drive cautiously could result in an increased
risk of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING:Loaded vehicles, with a higher center of gravity,
may handle differently than unloaded vehicles. Do not overload
your vehicle and use extra precautions, such as driving at slower
speeds, avoiding abrupt steering changes and allowing for increased
stopping distance, when driving a heavily loaded vehicle. Over-loading
or loading the vehicle improperly can deteriorate handling capability
and contribute to loss of vehicle control and vehicle rollover.
BRAKE-SHIFT INTERLOCK
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the 3 (on) position and the brake pedal is not pressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the on position and the brake pedal pressed, it is possible that a fuse has
blown or the vehicle’s brake lamps are not operating properly. Refer to
Fuses and relaysin theRoadside Emergencieschapter.
If the fuse is not blown and the brake lamps are working properly, the
following procedure will allow you to move the gearshift lever from P
(Park):
1. Apply the parking brake. Turn the ignition key to 1 (off), then remove
the key.
2. Move the steering column to the full down and full rearward position
(toward the driver’s seat).
3. Remove the gearshift lever boot.
4. Place fingers into hole where the gearshift lever boot was removed
from and pull top half of shroud up and forward to separate it from the
lower half of the shroud. There is a hinge at the forward edge of the top
shroud. Roll the top half of the shroud upward on the hinge point to
clear the hazard flasher button, then pull straight rearward toward the
driver’s seat to remove.
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5. Remove the top half of the shroud.
6. Remove the three fasteners under
the column that secure the lower
shroud half to the column.
7. Pull the lock lever into the full
unlocked position and remove the
lower shroud cover by pulling the
lever handle through the slot in the
cover.
8. Apply the brake and move the gearshift lever into N (Neutral).
9. Start the vehicle.
Perform Steps 4 through 8 in reverse order, making sure to engage the
hinge pivots between the upper and lower halves of the shroud. Keep slight
pressure in the forward direction as the halves are rotated together.
WARNING:Do not drive your vehicle until you verify that the
brake lamps are working.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer as soon as possible.
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AUTOMATIC TRANSMISSION OPERATION
Understanding the shift positions of the 5–speed automatic
transmission (if equipped)
This vehicle is equipped with an adaptive transmission shift strategy.
Adaptive transmission shift strategy offers the optimal transmission
operation and shift quality. When the vehicle’s battery has been
disconnected for any type of service or repair, the transmission will need
to relearn the normal shift strategy parameters, much like having to reset
your radio stations when your vehicle battery has been disconnected.
The adaptive transmission shift strategy allows the transmission to
relearn these operating parameters. This learning process could take
several transmission upshifts and downshifts; during this learning
process, slightly firmer shifts may occur. After this learning process,
normal shift feel and shift scheduling will resume.
P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Press the brake pedal
•Move the gearshift lever into the desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
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P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
1. Start the engine
2. Press the brake pedal
3. Move the gearshift lever into the desired gear
To put your vehicle in P (Park):
1. Come to a complete stop
2. Move the gearshift lever and securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R (Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Overdrive) with Tow/Haul Off
D (Overdrive) with tow/haul off is the normal driving position for the
best fuel economy. The overdrive function allows automatic upshifts and
downshifts through gears one through six.
D (Overdrive) with Tow/Haul On
The tow/haul feature improves transmission operation when towing a
trailer or a heavy load. All transmission gear ranges are available when
using tow/haul.
To activate tow/haul, press the
button on the end of the gearshift
lever.
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•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
Parking
On some 4WD vehicles, when the transfer case is in the N (Neutral)
position, the engine and transmission are disconnected from the rest of
the driveline. Therefore, the vehicle is free to roll even if the automatic
transmission is in P (Park). Do not leave the vehicle unattended with the
transfer case in the N (Neutral) position. Always set the parking brake
fully and turn off the ignition when leaving the vehicle.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
4WD Systems
4WD (when you select a 4WD mode), uses all four wheels to power the
vehicle. This increases traction, enabling you to drive over terrain and
road conditions that a conventional two-wheel drive vehicle cannot.
Power is supplied to all four wheels through a transfer case. On 4WD
vehicles, the transfer case allows you to select 4WD when necessary.
Information on transfer case operation and shifting procedures can be
found in theDrivingchapter. Information on transfer case maintenance
can be found in theMaintenance and Specificationschapter. You
should become thoroughly familiar with this information before you
operate your vehicle.
Normal characteristics
On some 4WD models, the initial shift from two-wheel drive to 4x4 while
the vehicle is moving can cause some momentary clunk and ratcheting
sounds. This is the front drivetrain coming up to speed and the
automatic locking hubs engaging and is not cause for concern.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
DEF or Diesel Exhaust Fluid is available at most Ford or Lincoln
Mercury Dealers. To locate a local dealer you may do so via the following
options: via the internet www.dealerconnection.com , or call the Ford
Roadside Assistance center at 1-800-241-3673 or via the Department of
Energy’s website to find other retailers
http://www.afdc.energy.gov/afdc/locator/def.
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Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
11 10A Instrument cluster
12 15A Interior lighting, Lighted running
board lamps
13 15A Right turn signals and brake
lamps, Right trailer tow (TT) stop
turn relay
14 15A Left turn signals and brake lamps,
Left TT stop turn relay
15 15A High-mounted stop lamps, Backup
lamps, TT backup relay
16 10A Right low beam headlamp
17 10A Left low beam headlamp
18 10A Keypad illumination, Passive
anti-theft indicator (PATS),
Powertrain control module
(PCM), Brake shift interlock
19 20A Subwoofer
20 20A Power door locks
21 10A Brake on/off switch
22 20A Horn
23 15A Not used (spare)
24 15A Steering wheel control module,
Diagnostic connector, Satellite
radio module, Power fold mirror
relay, Remote keyless entry
25 15A Not used (spare)
26 5A Steering wheel control module
27 20A Amplifier
28 15A Ignition switch
29 20A SYNC, GPS module, Radio
faceplate
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Location of the spare tire and tools
If your vehicle is equipped with a spare tire, jack and associated tools,
refer to the following table for their locations:
Tool Location
Spare tire (pick-up trucks only) Under the vehicle, just forward of
the rear bumper
Jack Regular cab and Crew Cab:
Fastened to floor pan behind
rearmost seat on passenger side
SuperCab: Under rear bench seat
on passenger side
Jack handle, lug wrench, lug
wrench extension (only available
on Dual Rear Wheel [DRW]
vehicles) and wheel chock (only
available on Single Rear Wheel
[SRW] vehicles equipped with a
diesel engine)Regular cab: Fastened to floor
behind driver seat
SuperCab: Fastened to floor under
rear seat
Crew Cab: Fastened to floor
behind rear seat at driver side
Key and spare tire lock In the glove box
Jack instruction sheet Under the jack tool kit
Removing the spare tire (with spare tire carrier only)
1. The following tools are required to remove the spare tire:
•one handle extension and two
typical extensions. To assemble,
align button with hole and slide
parts together. To disconnect,
depress button and pull apart.
•one wheel nut wrench. Slide over
square end of jack handle.
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•Vehicles equipped with dual
rear wheels,insert the lug
wrench extension into the lug
wrench to reach the lug nuts.
2. Attach the spare tire lock key (A)
to the jack handle (B).
3. Fully insert the jack handle (with
one extension) through the bumper
hole and into the guide tube. The
key and lock will engage with a
slight push and counterclockwise
turn. Some resistance will be felt
when turning the jack handle
assembly.
4. Turn the handle counterclockwise
and lower the spare tire until you
can slide the tire rearward and the
cable is slack.
5. Remove the retainer through the center of the wheel.
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