maintenance schedule FORD SUPER DUTY 2014 3.G Owners Manual

SYNC™ Troubleshooting.........................342
MyFord Touch ™
General Information...................................348
Settings...........................................................355
Entertainment..............................................364
Phone................................................................381
Information....................................................387
Climate
............................................................396
Navigation......................................................399
Accessories
Accessories....................................................407
Auxiliary Switches......................................408
Appendices
End User License Agreement..................410
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP).......425
Scheduled Maintenance
General Maintenance Information.......428
Normal Scheduled Maintenance...........431
Special Operating Conditions Scheduled Maintenance.............................................432
Scheduled Maintenance Record
...........436
5
Super Duty (TFA) Table of Contents

vendors it uses to provide you with this
information do not store your vehicle
travel information. For more
information, see Traffic, Directions and
Information, Terms and Conditions.
See SYNC™ (page 312).
CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account. Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as access Account Manager, please
go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
11
Super Duty (TFA) Introduction

Engine Oil Pressure Gauge
Indicates engine oil pressure. The needle
should stay in the normal operating range
(between L and H). If the needle falls
below the normal range, stop the vehicle,
turn off the engine and check the engine
oil level. Add oil if needed. If the oil level is
correct, have your vehicle checked by your
authorized dealer.
Engine Coolant Temperature
Gauge
WARNING
Never remove the coolant reservoir
cap while the engine is running or hot.
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator will be in the normal range. If the
engine coolant temperature exceeds the
normal range, stop the vehicle as soon as
safely possible, switch off the engine and
let the engine cool.
Transmission Fluid Temperature
Gauge
Indicates transmission fluid temperature.
At normal operating temperature, the level
indicator will be in the normal range. If the
transmission fluid temperature exceeds
the normal range, stop the vehicle as soon
as safely possible and verify the airflow is
not restricted such as snow or debris
blocking airflow through the grill. Also,
higher than normal operating temperature
can be caused by special operation
conditions (i.e. snowplowing, towing or
off-road use). Refer to Special operating
conditions in the scheduled maintenance
information for instructions. Operating the
transmission for extended periods of time
with the gauge in the higher than normal area may cause internal transmission
damage. Altering the severity of the driving
conditions is recommended to lower the
transmission temperature into the normal
range. If the gauge continues to show high
temperatures, see your authorized dealer.
Fuel Gauge
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The fuel gauge may
vary slightly when your vehicle is moving
or on a gradient. The arrow adjacent to the
fuel pump symbol indicates on which side
of the vehicle the fuel filler door is located.
Information Display
Odometer
Located in the bottom of the information
display Registers the accumulated
distance your vehicle has traveled.
Trip Computer
See General Information (page 80).
Vehicle Settings and Personalization
See
General Information (page 80).
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will illuminate when you start your
vehicle to make sure they work. If any
lamps remain on after starting your vehicle,
refer to the respective system warning
lamp for further information.
Note: Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.
75
Super Duty (TFA) Instrument Cluster

SETUP (cont’
d)
On or Off
AUTOLOCK
On or Off
AUTOUNLOCK
On or Off
COURTESY WIPE
On or Off
REMOTE WINDOW
OPEN
CREATE MYKEY / MYKEY SETUP / CLEAR MYKEY
On or Off
press the RESET
button
RESET FOR REMOTE START
5, 10, 15 minutes
Electric or EOH
TBC MODE
On or Off
TRAILER SWAY
English / Spanish / French
LANGUAGE = ENGLISH / SPANISH /
FRENCH
PRESS RESET FOR SYSTEM CHECK
The information display will begin to cycle
through the vehicle systems and provide
a status of the item if needed.
Note: Some systems show a message only
if a condition is present
OIL LIFE
Displays the remaining oil life. An oil
change is required whenever indicated by
the information display and according to
the recommended maintenance schedule.
USE ONLY RECOMMENDED ENGINE OILS.
To reset the oil monitoring system to 100%
after each oil change, perform the
following:
1. Press and release the SETUP button to display OIL LIFE XXX% HOLD RESET
= NEW.
2. Press and hold the RESET button for two seconds and release to reset the
oil life to 100%. Note:
To change oil life 100% value (if
equipped with this feature) to another value,
proceed to Step 3.
3. Once OIL LIFE SET TO XXX% is displayed, release and press the RESET
button to change the Oil Life Start
Value. Each release and press will
reduce the value by 10%.
UNITS
Displays the current units English or Metric
AUTOLAMP (SEC)
This feature keeps your headlights on for
up to three minutes after the ignition is
switched off.
AUTOLOCK
This feature automatically locks all vehicle
doors when the vehicle is shifted into any
gear, putting the vehicle in motion.
83
Super Duty (TFA) Information Displays

Action
Message
The diesel exhaust fluid is empty. You must replenish thediesel exhaust fluid to resume normal operation of your
vehicle. Refer to your diesel supplement for more information.
SPEED LIMITED TO XX
MPH EXHAUST FLUID EMPTY
The selective catalytic reduction system detects low exhaustfluid. The engine will eventually enter into an idle only mode.
You must replenish the diesel exhaust fluid to resume normal
operation of your vehicle. Refer to your diesel supplement for more information.
ENGINE IDLED SOON
EXHAUST FLUID EMPTY
A problem exists with the selective catalytic reduction system.The vehicle will enter into an idle-only mode. If the exhaust
fluid is empty, you must replenish the diesel exhaust fluid to
resume normal operation of your vehicle. Refer to your diesel supplement for more information.
ENGINE IDLED - SEE
OWNER’ S MANUAL
EXHAUST FLUID EMPTY
The selective catalytic reduction system detects a fault. Thevehicle ’s top speed will become limited in the displayed
distance starting at 50 miles (80 km) and count down from
this point. Refer to your diesel supplement for more informa- tion. Have the system checked by an authorized dealer.
IN XX MILES, SPEED
LIMITED TO 50 MPH EXHAUST FLUIDSYSTEM FAULT
The selective catalytic reduction system detects a fault. The
vehicle ’s top speed will become limited upon restarting. Refer
to your diesel supplement for more information. Have the system checked by an authorized dealer.
SPEED LIMITED TO 50
MPH UPON RESTART EXHAUST FLUIDSYSTEM FAULT
The selective catalytic reduction system detects a fault. The
vehicle ’s top speed is limited. Refer to your diesel supplement
for more information. Have the system checked by an authorized dealer.
SPEED LIMITED TO 50
MPH EXHAUST FLUID SYSTEM FAULT
The selective catalytic reduction system detects a fault. Theengine will enter into an idle only mode. Refer to your diesel
supplement for more information. Have the system checked by an authorized dealer.
ENGINE IDLED SOON
EXHAUST FLUID
SYSTEM FAULT SEE MANUAL
The selective catalytic reduction system detects a fault. The
engine will eventually enter into an idle-only mode. Press OK
to override the idle mode. Refer to your diesel supplement for
more information. Have the system checked by an authorized dealer.
ENGINE IDLED - SEE
OWNER’ S MANUAL
EXHAUST FLUID SYSTEM FAULT
A fuel filter change is required. See Normal Scheduled
Maintenance (page 431).
FUEL FILTER CHANGE
REQUIRED
94
Super Duty (TFA) Information Displays

Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable your
vehicle to comply with applicable exhaust
emission standards. To make sure that the
catalytic converter and other emission
control components continue to work
properly:
To make sure that the catalytic converter
and other emission control components
continue to work properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of
components affecting emission control,
such non-Ford parts should be the
equivalent to genuine Ford Motor Company
parts in performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately. Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with an on-board
diagnostics system (OBD-II) that monitors
the engine ’s emission control system. This
system protects the environment by
ensuring that your vehicle continues to
meet government emission standards. The
OBD-II system also assists your authorized
dealer in properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate.
Examples of temporary malfunctions are:
• the vehicle has run out of fuel —the
engine may misfire or run poorly
• poor fuel quality or water in the
fuel —the engine may misfire or run
poorly
• the fuel fill inlet may not have been
properly closed See Refueling (page
135).
• driving through deep water —the
electrical system may be wet.
138
Super Duty (TFA) Fuel and Refueling

Maximum GCWR
Rear axle ratio
Vehicle type
lb (kg)
19000 (8618)
3.73
F-250, and F-350 with
single rear wheels 22000 (9979)
4.30
19500 (8845)
3.73
F-350 with dual rear wheels 22500 (10205)
4.30
26000 (11793)
4.88
F-450 and F-550
Calculating the Maximum Loaded
Trailer Weight for Your Vehicle
1. Start with the gross combined weight rating for your vehicle model and axle
ratio. See the following chart.
2. Subtract all of the following that apply
to your vehicle:
• Vehicle curb weight
• Hitch hardware weight, such as a draw
bar, ball, locks or weight distributing
hardware
• Driver weight
• Passenger(s) weight
• Payload, cargo and luggage weight
• Aftermarket equipment weight.
This equals the maximum loaded trailer
weight for this combination.
Note: The trailer tongue load is considered
part of the payload for your vehicle. Reduce
the total payload by the final trailer tongue
weight.
Note: Consult an authorized dealer to
determine the maximum trailer weight
allowed for your vehicle if you are not sure. ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
See Load limits in the Load Carrying
chapter for load specification terms found
on the tire label and Safety Compliance
label and instructions on calculating your
vehicle's load.
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
187
Super Duty (TFA) Towing

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
ECONOMICAL DRIVING
Your fuel economy is affected by several
things, such as how you drive, the
conditions you drive under, and how you
maintain your vehicle.
You may improve your fuel economy by
keeping these things in mind:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds without
stopping.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds (traveling
at 55 mph [88 km/h] uses 15% less
fuel than traveling at 65 mph [105
km/h]).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance. Avoid these actions; they reduce your fuel
economy:
•
Sudden accelerations or hard
accelerations.
• Revving the engine before turning it off.
• Idle for periods longer than one minute.
• Warm up your vehicle on cold
mornings.
• Use the air conditioner or front
defroster.
• Use the speed control in hilly terrain.
• Rest your foot on the brake pedal while
driving.
• Drive a heavily loaded vehicle or tow a
trailer.
• Carry unnecessary weight
(approximately 1 mpg [0.4 km/L] is
lost for every 400 lb [180 kilogram] of
weight carried).
• Driving with the wheels out of
alignment.
Conditions
• Heavily loading a vehicle or towing a
trailer may reduce fuel economy at any
speed.
• Adding certain accessories to your
vehicle (for example bug deflectors,
rollbars, light bars, running boards, ski
racks or luggage racks) may reduce
fuel economy.
• To maximize the fuel economy, drive
with the tonneau cover installed (if
equipped).
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures during the first 8– 10
miles (12 –16 kilometers) of driving.
• Driving on flat terrain offers improved
fuel economy as compared to driving
on hilly terrain.
198
Super Duty (TFA) Driving Hints

•
The tire air pressures recommended
for general driving are found on the
vehicle ’s Safety Certification Label. The
maximum cold inflation pressure for
the tire and associated load rating is
imprinted on the tire sidewall. Tire air
pressure may require re-adjustment
within these pressure limits to
accommodate the additional weight
of the snowplow installation.
• Federal and some local regulations
require additional exterior lamps for
snowplow-equipped vehicles. Consult
your authorized dealer for additional
information.
Operating the Vehicle with the
Snowplow Attached
Note: Do not use your vehicle for snow
removal until it has been driven at least 500
miles (800 kilometers).
Ford recommends vehicle speed does not
exceed 44.7 mph (72 km/h) when
snowplowing.
The attached snowplow blade restricts
airflow to the radiator, and may cause the
engine to run at a higher temperature:
Attention to engine temperature is
especially important when outside
temperatures are above freezing. Angle
the blade to maximize airflow to the
radiator and monitor engine temperature
to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in your
Scheduled Maintenance information for
engine oil and transmission fluid change
intervals. Snowplowing with your Air Bag
Equipped Vehicle WARNINGS
Do not attempt to service, repair, or
modify the air bag supplemental
restraint system (SRS) or its fuses.
See your Ford or Lincoln Mercury dealer. Additional equipment such as
snowplow equipment may effect the
performance of the air bag sensors
increasing the risk of injury. Please refer to
the Body Builders Layout Book for
instructions about the appropriate
installation of additional equipment. All occupants of the vehicle,
including the driver, should always
properly wear their safety belts, even
when an air bag supplemental restraint
system (SRS) is provided. Your vehicle is equipped with a driver and
passenger air bag supplemental restraint
system. The supplemental restrain system
is designed to activate in certain frontal
and offset frontal collisions when the
vehicle sustains sufficient frontal
deceleration.
Careless or high speed driving while
plowing snow which results in sufficient
vehicle decelerations can deploy the air
bag. Such driving also increases the risk of
accidents
Never remove or defeat the tripping
mechanisms designed into the snow
removal equipment by its manufacturer.
Doing so may cause damage to the vehicle
and the snow removal equipment as well
as possible air bag deployment.
Engine temperature while plowing
When driving with a plow, your engine may
run at a higher temperature than normal
because the attached snowplow blade will
restrict airflow to the radiator.
201
Super Duty (TFA) Driving Hints

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
207
Super Duty (TFA) Customer Assistance