service FORD SUPER DUTY 2019 Service Manual

You can use this feature with tow/haul or
progressive range selection to provide
further increased engine braking. The
transmission automatically upshifts to
prevent the engine from entering the red
zone on the tachometer. See Automatic
Transmission (page 206).
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
PARKING BRAKE WARNING:
Always set the parking
brake fully and make sure the
transmission is placed in park (P). Failure
to set the parking brake and engage park
could result in vehicle roll-away, property
damage or bodily injury. Turn the ignition
to the lock position and remove the key
whenever you leave your vehicle.
Apply the parking brake whenever your
vehicle is parked. Press the pedal
downward to set the parking brake. The
brake warning lamp in the instrument
cluster will illuminate and remains
illuminated until the parking brake is
released. To release, pull the brake release lever
located at the lower left side of the
instrument panel.
If you are parking your vehicle on a grade
or with a trailer, press and hold the brake
pedal down, then set the parking brake.
There may be a little vehicle movement as
the parking brake sets to hold the vehicle's
weight. This is normal and should be no
reason for concern. If needed, press and
hold the service brake pedal down, then
try reapplying the parking brake. Chock the
wheels if required. If the parking brake
cannot hold the weight of the vehicle, the
parking brake may need to be serviced or
the vehicle may be overloaded.
HILL START ASSIST
WARNING:
The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake. WARNING:
You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death. WARNING:
The system will turn
off if a malfunction is apparent or if you
rev the engine excessively. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
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PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING: The stability and
traction control light illuminates steadily
if the system detects a failure. Make sure
you did not manually disable the traction
control system using the information
display controls or the switch. If the
stability control and traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
the traction control disabled could lead
to an increased risk of loss of vehicle
control, vehicle rollover, personal injury
and death.
The system automatically turns on each
time you switch the ignition on.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Note: When you switch traction control off,
stability control remains fully active.
Note: For additional information on the
traction and stability control systems. See
Using Stability Control
(page 229). Switching the System Off
When you switch the system off or on, a
message appears in the information
display showing system status.
Use the traction and stability control
switch on the instrument panel to switch
the system off or on.
The switch illuminates when traction
control is off.
When you place your vehicle into
four-wheel drive low mode the traction
control disables. Traction control resumes
full operation when you put your vehicle
back into two-wheel drive mode.
System Indicator Lights and
Messages
The stability and traction control
light:
• Temporarily illuminates on engine
start-up.
• Flashes when a driving condition
activates either of the systems.
• Illuminates if a problem occurs in either
of the systems. The stability and traction control
off light temporarily illuminates
on engine start-up and stays on
when you switch the traction control
system off.
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•
Do not operate the vehicle if the power
steering pump fluid level is below the
MIN mark on the reservoir.
• Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer.
• Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
or if you switch the engine off, you can
steer the vehicle manually, but it takes
more effort.
If you have any steering components
serviced or replaced, install new fasteners.
Many fasteners have coatings with thread
adhesive, or have prevailing torque
features you cannot reuse. Do not reuse a
bolt or nut. Torque fasteners to
specifications.
Steering Tips
If the steering wanders or pulls, check for:
• An improperly inflated tire.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull. Electronic Variable Overlay Power
Steering (If Equipped) WARNING:
The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10
seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible. WARNING:
If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
The electronic variable overlay power
steering system adds supplemental
steering assist to the hydraulic gear when
needed, dependent on vehicle conditions
such as vehicle speed, steering wheel
angle, and steering wheel torque. The
hydraulic steering system provides the
majority of steering assistance. The
electronic variable overlay torque enables
features such as pro trailer backup
assistance and lane departure warning.
If your vehicle loses electrical power while
you are driving, your vehicle loses electric
power steering assistance. The steering
system still operates, and you can steer
your vehicle with hydraulic assist. Steering
your vehicle with only hydraulic assist
requires more effort.
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System is circling something beside the
sticker or system cannot find the sticker:
•
Make sure the rear camera is clean and
the sticker is clearly visible in the
camera image. Clean the camera and
sticker if necessary.
• The camera system uses the entered
measurements to help locate the
sticker. Inaccurate sticker
measurements degrade the system's
ability to locate the sticker. Verify the
measurements entered into the system
are accurate.
• Remove the incorrectly circled label or
decal if possible.
• If you cannot resolve the issue, a new
sticker location should be tried. The
new sticker location must meet the
requirements noted in step 3 of the
setup instructions. Only one sticker can
be placed on the trailer for correct
system function. The previous sticker
must be removed or covered so only
one sticker is visible to the camera.
Calibration
The system monitors various vehicle
parameters to ensure your vehicle is being
driven straight and the trailer straight
behind your vehicle. Any steering input or
trailer movement pauses the calibration.
For best results:
• Use a long, straight and smooth road
when attempting to calibrate.
• Drive straight forward.
• Drive between 4–24 mph
(6– 39 km/h).
System Operation
The following warnings or difficulties may
occur during feature operation. Tips to
resolve them are listed below. The system is not available:
•
The system relies on many
sub-systems in your vehicle to correctly
operate. If those sub-systems are not
correctly operating, the system may
not be available.
•Low battery voltage is one
condition which prevents the
system from operating. Please
make sure the battery is correctly
charged if the system is not
available.
• You may need to drive your vehicle
straight forward above
25 mph
(40 km/h) before the system is
available again.
• If the message still displays, take your
vehicle to an authorized dealer for
service.
Sticker lost:
• Check for the following if you receive
the lost sticker message when using
the system.
•Stop your vehicle as soon as the
message displays.
• Make sure the sticker is visible in
the rear view camera image.
• Clean the sticker and camera to
make sure they are unobstructed.
• Remove any items that may be
blocking the view of the sticker.
Depending on your trailer
configuration and any equipment
mounted to your trailer, it is
possible for the sticker to be
blocked from the view of the
camera as it rotates on the hitch
ball, but not be blocked during
setup. Remove the obstruction if
possible. It may be necessary to
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ESSENTIAL TOWING CHECKS
WARNING: Do not exceed the
maximum vertical load on the tow ball.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive your
vehicle at least
1,000 mi (1,600 km).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
See
Scheduled Maintenance (page 580).
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
See
Load Limits in the Load Carrying
chapter for load specification terms found
on the tire label and Safety Compliance
label and instructions on calculating your
vehicle's load.
Vehicles with a diesel engine have an
engine braking feature.
See General
Information (page 223).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Some vehicles will have the ability to
modify trailer towing features. See
General Information
(page 112). Trailer Towing Connector
When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the proper wiring
connector and works correctly with your
vehicle.
Function
Color
Left turn signal and stop lamp
Yellow
Ground (-)
White
Electric brakes
Blue
Right turn signal and stop
lamp
Green
Battery (+)
Orange
Running lights
Brown
Reverse lights
Grey
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Note:
You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position and verifying a
message displays in the cluster.
To exit four-wheel-down towing and return
the transfer case to its 2H position:
1. With your vehicle still properly secured
to the tow vehicle, put the ignition in
the on position, but do not start the
engine. If your vehicle has an ignition
key, switch the key to on. If your vehicle
has intelligent access, press the engine
START/STOP
button once without
pressing the brake pedal.
2. Press and hold the brake pedal.
3. Shift the transmission out of neutral (N) and into any other gear.
4. Release the brake pedal.
Note: If completed successfully, the
2H
indicator light illuminates and a
confirmation message displays in the
instrument cluster.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
Note: If a message displays in the
instrument cluster stating there is a shift
delay, transfer case gear tooth blockage
may be present. See
Resolving the Shift
Delay Issue after this section.
5. Apply the parking brake and disconnect
the vehicle from the tow vehicle.
6. Release the parking brake, start the engine and shift the transmission to
drive (D) to make sure the transfer
case is out of neutral (N). 7. If the transfer case does not
successfully shift out of neutral (N),
set the parking brake until you can have
your vehicle serviced.
Resolving the Shift Delay Issue
If the instrument cluster displays a shift
delay message, See
Information
Messages (page 128). You need to
perform the following steps:
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N), and then start the engine.
3. With the engine running, shift the transmission to drive (D) and let the
vehicle roll forward, up to
3 ft (1 m).
You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
4. When the issue is resolved, the instrument cluster displays a message
stating neutral tow is disabled.
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•
The tire air pressures recommended
for general driving are on the vehicle ’s
Safety Certification Label. The
maximum cold inflation pressure for
the tire and associated load rating is
on the tire sidewall. Tire air pressure
may require re-adjustment within these
pressure limits to accommodate the
additional weight of the snowplow
installation.
• Federal and some local regulations
require additional exterior lamps for
snowplow-equipped vehicles. Consult
your authorized dealer for additional
information.
Operating the Vehicle with the
Snowplow Attached
Note: Do not use your vehicle for snow
removal until you have driven at least
500 mi (800 km).
Ford recommends vehicle speed does not
exceed
45 mph (72 km/h) when
snowplowing.
The attached snowplow blade restricts
airflow to the radiator, and may cause the
engine to run at a higher temperature:
Attention to engine temperature is
especially important when outside
temperatures are above freezing. Angle
the blade to maximize airflow to the
radiator and monitor engine temperature
to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in your
Scheduled Maintenance information for
engine oil and transmission fluid change
intervals. Snowplowing with your Airbag
Equipped Vehicle WARNING:
Do not attempt to
service, repair, or modify the airbag
supplemental restraint system (SRS) or
its fuses. Contact an authorized dealer. WARNING:
Additional equipment
for example snowplow equipment may
affect the performance of the airbag
sensors increasing the risk of injury.
Please refer to the Body Builders Layout
Book for instructions about the
appropriate installation of additional
equipment. WARNING:
All occupants of the
vehicle, including the driver, should
always properly wear their seatbelt, even
when provided with an airbag
supplemental restraint system (SRS).
Your vehicle is equipped with a driver and
passenger airbag supplemental restraint
system. The supplemental restraint system
will activate in certain frontal and offset
frontal collisions when the vehicle sustains
sufficient frontal deceleration.
Careless or high speed driving while
plowing snow that results in sufficient
vehicle decelerations can deploy the
airbags. Such driving also increases the risk
of accidents.
Never remove or defeat the tripping
mechanisms designed into the snow
removal equipment by its manufacturer.
Doing so may cause damage to the vehicle
and the snow removal equipment as well
as possible airbag deployment.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FIRE EXTINGUISHER (IF EQUIPPED)
Every month you should visually inspect it
and verify that the indicator and the
canister show no damage, the trigger is in
good operating condition, and there is no
obstruction to removing the extinguisher.
Maintenance of the fire extinguisher is the
responsibility of the owner. The operating
instructions are on the fire extinguisher.
When replacing, make sure the new fire
extinguisher is of type dry powder ABC.
Note:
Before use, remove the transparent
plastic packaging to prevent obstruction.
Note: Make sure you regularly check the
expiration date on the fire extinguisher.
WARNING TRIANGLE (IF EQUIPPED)
You can stow the warning triangle in the
rear load floor storage compartment.
FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
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If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure.
If you tow your vehicle incorrectly, or by
any other means, vehicle damage may
occur.
We produce a towing manual for all
authorized tow truck operators. Have your
tow truck operator refer to this manual for
proper hook-up and towing procedures for
your vehicle.
It is acceptable to have your two-wheel
drive vehicle towed with the front wheels
on the ground (without dollies) and the
rear wheels off the ground. We recommend towing a four-wheel drive
vehicle with all wheels off the ground, such
as using a wheel lift and dollies or flatbed
equipment. However, it is acceptable to
use a wheel lift to raise the rear of your
vehicle so long as, depending on vehicle
configuration, you perform the following
before towing:
•
If your vehicle has a manual-shift
transfer case, make sure the front
wheel hub locks are in the FREE
position before towing.
• If your vehicle has an electronic
shift-on-the-fly transfer case, make
sure you switch the four-wheel drive
control to the
2H position before
towing.
Note: Towing an electronic shift-on-the-fly
four-wheel drive vehicle with the front
wheels on the ground without disengaging
the front hubs may cause damage to the
automatic transmission.
Note: Towing a two-wheel drive vehicle or
an electronic shift-on-the-fly four-wheel
drive vehicle with the rear wheels on the
ground for more than
50 mi (80 km) or
faster than 35 mph (56 km/h) may cause
damage to the automatic transmission.
Note: Using wheel lift equipment to tow a
dual rear wheel vehicle requires removing
an outer rear wheel before towing.
TOWING POINTS WARNING:
Using recovery hooks
is dangerous and should only be done by
a person familiar with proper vehicle
recovery safety practices. Improper use
of recovery hooks may cause hook failure
or separation from the vehicle and could
result in serious injury or death.
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