wheel FORD SUPER DUTY 2021 Owners Manual

SYNC™ 3 TROUBLESHOOTING
Voice Recognition
Possible Cause and Resolution
Symptom
The system does not under-
stand what I am saying. –
You are using the wrong voice commands.
•See Using Voice Recognition (page 515).
• For a complete list of voice commands, refer to our
website.
– You are speaking too soon.
•Wait for the voice prompt before you speak.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
– You are using the wrong voice commands.
•See
Using Voice Recognition (page 515).
• For a complete list of voice commands, refer to our
website.
– You are not saying the name exactly as it appears on
your device.
•Say the name of the track or artist exactly as it
appears on your device. Spell out any abbreviations
in the name.
The song or artist name may have some special char-
acters that are not being recognized by the system.
– The name contains special characters, for example *,
- or +.
•Rename the files on your device or use the touch-
screen to select and play the track.
545
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing SYNC™ 3
(If Equipped)

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 533).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing SYNC™ 3
(If Equipped)

Gasoline Engine
Normal Maintenance Intervals
10,000 mi (16,000 km) / 450 Engine Hours or 12 Months - Whichever Comes First
Change the engine oil and filter. 1
Rotate the tires, inspect tire wear and measure the tread depth. 2
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
Perform multi-point inspection - recommended.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and the parking brake.
Inspect the engine coolant concentration, freeze-point protection, level and the hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle and U-joints. If applicable, lubricate the grease fittings. Four-wheel
drive vehicles.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints. If applicable, lubricate the grease fittings.
1 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
2 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every three years
1 Perform this maintenance item every three years. Do not exceed the designated time
for the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Scheduled Maintenance

Other Maintenance Items
Replace the cabin air filter.
Every 20,000 mi
(32,180 km)
Replace the engine air filter.
Every
30,000 mi
(48,000 km)
Replace the front wheel bearing grease and grease seal, if
you use non-sealed bearings.
Every
60,000 mi
(96,000 km)
Replace the spark plugs.
Every
100,000 mi
(160,934 km)
Inspect the accessory drive belt or belts. 1
Every
100,000 mi
(160,934 km)
Change the automatic transmission fluid and filter on 6-speed
transmission. Consult dealer for requirements.
Every
150,000 mi
(240,000 km) Replace the accessory drive belt or belts if not replaced within
the last 100,000 mi (160,000 km).
Replace the front wheel bearings and seals if you use non-
sealed bearings.
Change the axle(s) fluid. See exceptions.
Change the transfer case fluid, if applicable.
Change the engine coolant. 2
At
200,000 mi
(320,000 km)
1 If not replaced, inspect the belt or belts every
15,000 mi (24,000 km).
2 Initial replacement at 10 years or 200,000 mi (320,000 km), then every 5 years or
100,000 mi (160,000 km).
Diesel Engine
Electronic Air Filter Maintenance
Minder
Diesel engines have an electronic air filter
maintenance minder that indicates the
status of the engine air filter. You can find
this information within the Vehicle
Maintenance menu, in the information
displays. One of three indications are
possible:
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Scheduled Maintenance

At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the front axle and U-joints. Lubricate any grease fittings. Four-wheel drive
vehicles.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints. Lubricate any grease fittings.
1 Do not exceed one year/10,000 mi (16,000 km) or 350 engine hours between service
intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
3 Reset the engine air filter information monitor after you replace the air filter.
4 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every three years
1 Perform this maintenance item every three years. Do not exceed the designated time
for the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance items
1
Replace the cabin air filter.
Every
20,000 mi
(32,000 km)
Replace the engine air filter. 2
Every
30,000 mi
(48,000 km) Replace the engine-mounted and frame-mounted fuel filters.
Inspect the engine and secondary cooling system coolant
concentration freeze-point protection, additive corrosion
inhibitor strength, coolant level, and hoses. Add coolant
additive if necessary.
Replace the engine air inlet foam filter.
Every
50,000 mi
(80,467 km)
Replace the front wheel bearing grease and grease seal if
using non-sealed bearings. Two-wheel drive vehicles.
Every
60,000 mi
(96,000 km)
Inspect the accessory drive belt or belts. 3
At
90,000 mi
(144,000 km)
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Scheduled Maintenance

Other Maintenance items
1
Change the automatic transmission fluid and filter. Consult
dealer for requirements.
Every 150,000 mi
(240,000 km) Replace the accessory drive belt or belts if not replaced
within the last 100,000 mi (160,000 km)
Replace the front wheel bearings and seals if using non-
sealed bearings. Two-wheel drive vehicles.
Change the axle(s) fluid. See exceptions.
Change the transfer case fluid, if equipped.
Change the engine and secondary cooling system coolant. 4
At
200,000 mi
(320,000 km)
1 You can perform these maintenance items within
3,000 mi (4,800 km) of the last oil
change. Do not exceed the designated distance for the interval.
2 Reset the engine air filter information monitor after you replace the air filter.
3 Perform follow-up inspections every 15,000 mi (24,000 km) after the initial inspection.
Replace the belt or belts at
150,000 mi (240,000 km).
4 Initial replacement at 10 years or 200,000 mi (320,000 km), then every 5 years or
100,000 mi (160,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
Gasoline Engine
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Scheduled Maintenance

Towing a Trailer or Using a Car-top Carrier
Inspect and lubricate U-joints if equipped with grease
fittings.
Inspect frequently, service
as required
See axle maintenance items under Exceptions.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.1
Change engine oil and filter.
Every
5,000 mi (8,000 km)
or six months. Inspect and lubricate U-joints if equipped with grease
fittings.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every
30,000 mi
(48,000 km)
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Inspect brake system.
Every
5,000 mi (8,000 km)
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
Lubricate control arm and steering ball joints if equipped
with grease fittings.
Rotate tires, inspect tires for wear and measure tread
depth.1
Inspect and lubricate U-joints if equipped with grease
fittings.
Every
5,000 mi (8,000 km)
or six months
575
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Scheduled Maintenance

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter.
Every 5,000 mi (8,000 km)
or six months or 200 engine
hours.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km)
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.1
Change engine oil and filter.
Every
5,000 mi (8,000 km)
or six months Inspect and lubricate U-joints if equipped with grease
fittings.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every
30,000 mi
(48,000 km)
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Off-road operation
Inspect steering linkage, ball joints and U-joints, Lubricate
if equipped with grease fittings.
Inspect frequently, service
as required
Replace engine air filter.
Change engine oil and filter.
Every
5,000 mi (8,000 km)
or six months Replace cabin air filter.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Scheduled Maintenance

Off-road operation
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread
depth. 1
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30,000 mi
(48,000 km)
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Exclusive use of E85 (Flex Fuel Vehicles Only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change interval
Diesel Engine
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart.
As required
See the axle maintenance items under
Exceptions.
Replace the engine-mounted and frame-mounted fuel
filters.
Every
15,000 mi
(24,000 km) or six months,
600 engine hours
Replace the wheel bearing grease and grease seals if using
non-sealed bearings. (Two-wheel drive vehicles)
Every
30,000 mi
(48,000 km)
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Scheduled Maintenance

Frequent Low-speed Operation, Consistent Heavy Traffic Under 25 mph (40 km/h) or
Long Rush-hour Traffic
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart.
As required
Replace the engine-mounted and frame-mounted fuel
filters.
Every 15,000 mi
(24,000 km), six months or
600 engine hours
Inspect the engine and secondary cooling system coolant
concentration (freeze-point protection) and additive
(corrosion inhibitor) strength. If your vehicle has orange-
colored coolant, add coolant additive if necessary.
Every
30,000 mi
(48,000 km) or 1200 engine
hours
Flush and refill the coolant. Do not add coolant additive.
Every
60,000 mi
(96,000 km) or 2400
engine hours
Note: If your vehicle has orange-colored coolant and you add coolant additive, do not
exceed the specified maximum of
50 fl oz (1.4 L) for the engine and 20 fl oz (473 ml) for
the secondary cooling system. Operating the engine with excessive coolant additive may
cause overheating which could lead to severe, permanent engine damage.
Note: After the initial coolant flush and fill at
60,000 mi (96,000 km) or 2400 engine
hours, flush and fill every 45,000 mi (72,000 km) or 1800 engine hours thereafter. Sustained High-speed Driving at Gross Vehicle Weight Rating (Maximum Loaded Weight
for Vehicle Operation)
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart.
As required
Replace the engine-mounted and frame-mounted fuel
filters.
Every
15,000 mi
(24,000 km), six months or
600 engine hours
Replace the wheel bearing grease and grease seals if using
non-sealed bearings. (Two-wheel drive vehicles)
Every
30,000 mi
(48,000 km)
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Scheduled Maintenance