ECU FORD SUPER DUTY 2021 Owner's Guide

Removing the Ramp
Remove in the reverse order.
Storing the Pickup Bed Ramps
Storing the Bed Ramp
1. Pick up the ramp. Pull the location pin
outward.
2. Slide the ramp into the storage position
until the location pin locks.
Note: Make sure the proper pin location has
been applied for your bed size.
3. Slide the ramp claw off of the tailgate plate.
4. Rotate the stops at the underside of the ramp to the closed position. 5. Place the ramp into the ramp holder.
6.
Install the cam bolts and close the cam
lever arms.
7. Attach the front and rear cables.
Note: Make sure you properly secure the
locking cable. If the locking cable is
unsecured, you may hear a rattling noise.
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Troubleshooting - Fifth Wheel and
Gooseneck Trailer
Setup
The system is designed to be used with a
wide variety of trailers. There are some
trailers that do not have a proper surface
and location to mount the sensor. These
trailers are not supported. Attempts to
install the sensor in a manner that does
not meet the requirements can result in
improper system function.
To correctly install the trailer sensor:
•
Attach to vertical surface with the
arrows pointed straight up.
• If you are not sure, use a level to check
that the attachment surface is vertical.
• Securely fasten the sensor so that it is
rigidly mounted and does not shake or
wobble.
• Install within the range of the 12 way
connector so that when the trailer
swings the wire harness does not
stretch, pinch or pull.
If the system displays Pro Trailer Backup
Assist™ Sensor Not Detected Refer to
Owner's Manual Press Knob to Exit or
Trailer Reverse Guidance Sensor Not
Detected Refer to Owner's Manual Press
OK to Exit:
• Check that the 12 way connector is fully
inserted into the 12 way socket. The red
rubber seal is not visible when the
connector is fully inserted.
• Check that the wiring harness sensor
connection is fully inserted at the trailer
sensor.
• Check for damaged wiring between the
12 way connector and the trailer sensor.
• If you have a 12 way connector inside
the bed and in the bumper, ensure that
only a single sensor is connected. Note:
If you did not purchase the fifth wheel
prep pack, you need to replace the 7/4 way
trailer connector in your bumper with a 7/12
pin connector. See your authorized dealer.
Calibration
The calibration process is required for the
system to determine the trailer length. The
system supports trailer lengths of 10– 39 ft
(3– 11.94 m) distance from the hitch point
to the center of the axle or axles. The
calibration process consists of a straight
forward drive followed by a turn. During
the straight drive, the system monitors
various vehicle parameters to make sure
your vehicle is being driven straight and the
trailer is straight behind your vehicle. Any
steering input or trailer movement during
this straight drive pauses the calibration.
During the turn, the system monitors
various vehicle parameters to make sure
your vehicle and trailer are correctly
turning.
For best results:
• Use a smooth and level road when
attempting to calibrate.
• Steer and smoothly turn and avoid
abrupt steering inputs.
• Drive between 2 –16 mph (4– 25 km/h)
.
• Make a typical 90 degree corner turn.
Turning too shallow does not allow the
system to calibrate.
The typical calibration process results in
the system displaying messages in the
information display. The system also
displays additional warnings if the vehicle
or trailer motion is not within the
calibration limits.
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Remove reducers before inserting the 3
inch drawbar. Insert the drawbar into hitch
receiver.
Put the 5/8 inch hitch pin through pin hole.
Place the cotter pin around the neck of
hitch pin. Weight-distributing Hitches WARNING: Do not adjust the spring
bars so that your vehicle's rear bumper
is higher than before attaching the trailer.
Doing so will defeat the function of the
weight-distributing hitch, which may
cause unpredictable handling, and could
result in serious personal injury.
When hooking-up a trailer using a
weight-distributing hitch, always use the
following procedure:
1. Park the loaded vehicle, without the trailer, on a level surface.
2. Measure the height to the top of your vehicle's front wheel opening on the
fender. This is H1.
3. Attach the loaded trailer to your vehicle
without the weight-distributing bars
connected.
4. Measure the height to the top of your vehicle's front wheel opening on the
fender a second time. This is H2.
5. Install and adjust the tension in the weight-distributing bars so that the
height of your vehicle's front wheel
opening on the fender is approximately
halfway between H1 and H2.
6. Check that the trailer is level or slightly
nose down toward your vehicle. If not,
adjust the ball height accordingly and
repeat Steps 2-6.
Once the trailer is level or slightly nose
down toward the vehicle:
• Lock the bar tension adjuster in place.
• Check that the trailer tongue securely
attaches and locks onto the hitch.
• Install safety chains, lighting, and trailer
brake controls as required by law or the
trailer manufacturer.
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Follow these guidelines if you have a need
for recreational towing, such as towing
your vehicle behind a motorhome. We have
designed these guidelines to prevent
damage to your transmission.
Two-wheel Drive Vehicles
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. You must tow your
vehicle with all four (4) wheels off the
ground, such as when using a car-hauling
trailer.
Four-wheel Drive Vehicles
If towing your vehicle with wheels off the
ground it must be all four wheels, such as
when using a car-hauling trailer.
To tow a four-wheel drive vehicle with all
wheels on the ground, place the transfer
case in its neutral position and engage the
four-wheel-down towing feature.
Perform the steps in the following section
after positioning your vehicle behind the
tow vehicle and properly securing them
together.
Note:
Make sure you properly secure your
vehicle to the tow vehicle.
Towing With All Four Wheels On The
Ground
1. Put the ignition in the on position, but do not start the engine.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive control to 2H.
4. Shift into neutral (N).
5. Using the instrument cluster display controls on the steering wheel, select
Settings
.
6. Select
Advanced Settings.
7. Select
Vehicle.
8. Select
Neutral Tow. 9. Press and hold the
OK button until a
confirmation message appears in the
information display.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
10. If you do not see a message in the display, you must perform the
procedure again from the beginning.
11. Leave the transmission in neutral (N)
and turn the ignition off.
12. If your vehicle has an ignition key, you
must leave the key in the ignition
while towing.
Note: To lock and unlock your vehicle, use
the keyless entry keypad or extra set of keys.
13. If your vehicle has intelligent access, switch the vehicle into accessory
mode. See
Starting and Stopping
the Engine (page 174).
Note: You do not need to leave your keys
in the vehicle. You can lock and unlock your
vehicle as you normally do.
14. Release the brake pedal. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to
roll, even if the transmission is in park
(P). WARNING:
Shifting the transfer
case to its neutral position for
recreational towing may cause the
vehicle to roll, even if the transmission is
in park (P). It may injure the driver and
others. Make sure you press the foot
brake and the vehicle is in a secure, safe
position when you shift to neutral (N).
Note: Failing to put the transfer case in its
neutral position while towing with all four
wheels on the ground will damage vehicle
components.
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Note:
You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position. A message
displays in the information display
confirming your vehicle is in neutral tow.
When finished towing with all four wheels
on the ground return the transfer case to
its 2H position:
1. With your vehicle still properly secured
to the tow vehicle, put the ignition in
the on position, but do not start the
engine. If your vehicle has an ignition
key, switch the key to on. If your vehicle
has intelligent access, switch the
vehicle into accessory mode. See
Starting and Stopping the Engine
(page
174).
2. Press and hold the brake pedal.
3. Shift out of neutral (N).
4. Release the brake pedal.
Note: If completed successfully, the
instrument cluster displays 2H and Neutral
Tow Disabled
.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: If
Shift Delayed Pull Forward
displays in the instrument cluster, a transfer
case blockage is present. See resolving the
shift delayed pull forward message
instructions after this section.
5. Apply the parking brake and disconnect
the vehicle from the tow vehicle.
6. Release the parking brake, start the engine and shift the transmission to
drive (D) to make sure the transfer
case is out of neutral (N).
7. If the transfer case does not successfully shift out of neutral (N),
set the parking brake until you can have
your vehicle serviced. Resolving the
Shift Delayed Pull Forward
Message
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N),
and then start the engine.
3. With the engine running, shift the transmission to drive (D) and let the
vehicle roll forward, up to
3 ft (1 m).
4. Make sure the instrument cluster displays that neutral tow is disabled.
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Never remove or defeat the tripping
mechanisms designed into the snow
removal equipment by its manufacturer.
Doing so may cause damage to the vehicle
and the snow removal equipment as well
as possible airbag deployment.
Engine temperature while plowing
When driving with a plow, your engine may
run at a higher temperature than normal
because the attached snowplow blade will
restrict airflow to the radiator.
•
If you are driving more than 15 mi
(24 km) at temperatures above
freezing, angle the plow blade either
full left or full right to provide
maximum airflow to the radiator.
• If you are driving less than
15 mi
(24 km) at speeds up to 45 mph
(72 km/h) in cold weather, you will not
need to worry about blade position to
provide maximum airflow.
Transmission operation while
plowing WARNING:
Do not spin the wheels
at over 34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.
• Shift transfer case to
4L (4WD Low)
when plowing in small areas at speeds
below
5 mph (8 km/h).
• Shift transfer case to
4H (4WD High)
when plowing larger areas or light snow
at higher speeds. Do not exceed 15 mph
(24 km/h)
.
• Do not shift the transmission from a
forward gear to
R (Reverse) until the
engine is at idle and the wheels have
stopped. FLOOR MATS WARNING:
Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING: Do not place additional
floor mats or any other covering on top
of the original floor mats. This could
result in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control.
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To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
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We recommend towing a four-wheel drive
vehicle with all wheels off the ground, such
as using a wheel lift and dollies or flatbed
equipment. However, it is acceptable to
use a wheel lift to raise the rear of your
vehicle so long as, depending on vehicle
configuration, you perform the following
before towing:
•
If your vehicle has a manual-shift
transfer case, make sure the front
wheel hub locks are in the FREE
position before towing.
• If your vehicle has an electronic
shift-on-the-fly transfer case, make
sure you switch the four-wheel drive
control to the
2H position before
towing.
Note: Towing an electronic shift-on-the-fly
four-wheel drive vehicle with the front
wheels on the ground without disengaging
the front hubs may cause damage to the
automatic transmission.
Note: Towing a two-wheel drive vehicle or
an electronic shift-on-the-fly four-wheel
drive vehicle with the rear wheels on the
ground for more than
50 mi (80 km) or
faster than 35 mph (56 km/h) may cause
damage to the automatic transmission.
Note: Using wheel lift equipment to tow a
dual rear wheel vehicle requires removing
an outer rear wheel before towing.
TOWING POINTS WARNING:
Using recovery hooks
is dangerous and should only be done by
a person familiar with proper vehicle
recovery safety practices. Improper use
of recovery hooks may cause hook failure
or separation from the vehicle and could
result in serious injury or death. WARNING:
Always slowly remove
the slack from the recovery strap prior
to pulling. Failure to do so can introduce
significantly higher loads which can
cause the recovery hooks to break off, or
the recovery strap to fail which can cause
serious injury or death. WARNING:
Never link two straps
together with a clevis pin. These heavy
metal objects could become projectiles
if the strap breaks and can cause serious
injury or death.
Your vehicle comes equipped with
frame-mounted front recovery hooks.
These hooks should never have a load
applied to them greater than the gross
vehicle weight rating of your vehicle.
Before using recovery hooks:
• Make sure all attaching points are
secure and capable of withstanding
the applied load.
• Never use chains, cables or tow straps
with metal hook ends.
• Only use recovery straps that have a
minimum breaking strength two to
three times the gross vehicle weight of
the stuck vehicle.
• Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.
• Use a damper device such as a tarp,
heavy blanket or piece of carpet
draped over the recovery strap to help
absorb the energy in the event the
strap breaks.
• Make sure the stuck vehicle is not
loaded heavier than its gross vehicle
weight rating specified on the
certification label.
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Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1-800-333-0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1-800-565-3673
Phone
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