phone FORD THUNDERBIRD 2002 11.G Owners Manual

Special instructions
For your safety, your vehicle is fitted with sophisticated electronic
controls.
By operating other electronic equipment (e.g. mobile telephone
without exterior aerial) electromagnetic fields can occur which
can cause malfunctions of the vehicle electronics. Therefore you should
observe the instructions of the equipment manufacturers
Please read the sectionAir bagin theSeating and safety
restraintschapter. Failure to follow the specific warnings and
instructions could result in personal injury.
Front seat mounted rear facing child or baby seats should
NEVERbe used in front of a passenger side air bag unless the
air bag can be and is turned OFF.
Introduction
7

AUDIOPHILE AM/FM STEREO IN DASH SIX CD RADIO
1. Seek control
2. Rewind/Fast forward control
3. DSP control
4. Phone/mute control
5. Eject control
6. Bass/treble control
7. Select control
8. Balance/fade control
9. Menu control
10. Radio preset controls
11. CD control
12. AM/FM control
13. ON/OFF and volume control
14. Load control for CDs
15. Shuffle control
16. Scan control
17. Tune control
Entertainment systems
19

Press the PHONE/MUTE control to
mute the playing media. Press again
to return to the playing media.
If your vehicle is equipped with a
factory installed cellular phone,
refer to thePhone/Mute Mode
section of theAudiochapter.
CONVERTIBLE
Articles stored in the convertible top stowage compartment may break
the rear glass window when the top is lowered.
Lowering the convertible top
The convertible top can be lowered with the side windows either up or
down.
The convertible top will not operate unless the vehicle is in P (Park).
Also,do not lower the top when the top material is wet.
If you raise and lower the convertible top several times in a row, the
motor will heat up, causing the thermal circuit breaker to open so that
the top will stop operating. The convertible top will operate again after
allowing the motor to cool several minutes.
To lower the convertible top:
1. Bring vehicle to a complete stop. Put the gearshift in the P (Park)
position. The key must be in the RUN position.
The convertible top will operate with the key in the RUN/ACC position or
in the accessory delay mode. It is recommended that the vehicle's engine
is running when lowering the top to prevent draining the battery.
2. Check the convertible top stowage compartment behind the seat to be
sure it is empty and ready to receive the top.
MUTE
VOL
MEDIA
Driver controls
72

CENTER CONSOLE
Your vehicle may be equipped with a variety of console features. These
include:
²Utility compartment
²Cellular phone (if equipped)
²Cupholders
²Ash tray
POSITIVE RETENTION FLOOR MAT
Position the floor mat so that the
eyelet is over the pointed end of the
retention post and rotate forward to
lock in. Make sure that the mat does
not interfere with the operation of
the accelerator or the brake pedal.
To remove the floor mat, reverse the
installation procedure.
Driver controls
83

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
8 5A Right-hand Turn/Park/Side Marker
9 15A Right-hand Headlamp
10 5A Left-hand Turn/Park/Side Marker
11 15A Left-hand Headlamp
12 10A Pad switch
13 5A Cluster
14 10A Air Bag, Vehicle ID
15 5A Not Used (Spare)
16 5A Not used (Spare)
17 5A Alternator and Airbag Warning
18 20A Radio
19 20A Tilt/Tele Motors
20 10A FEM, DATC, Cluster
21 10A Not used (Spare)
22 10A Not used (Spare)
23 10A Not used (Spare)
24 5A PATS Transceiver
25 10A Washer pump
26 3A Windshield Wiper Relay
27 10A Radio, Cellphone
28 10A Not used (Spare)
29 5A DATC
30 5A FEM VBATT2
31 10A Map lamps, interior lighting, S/JB
32 20A Cigar Lighter
33 10A FEM, Ill M.
34 5A Outside mirror
35 5A DGB Brake Pedal Switch, Stoplamp Switch
Roadside emergencies
158

In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
²Your telephone number (home and business).
²The name of the dealer and the city where the dealership is located.
²The year and make of your vehicle.
²The date of vehicle purchase.
²The current odometer reading.
²The vehicle identification number (VIN).
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the Canadian Motor
Vehicle Arbitration Plan (CAMVAP), available in all of Canada.
Customer assistance
178

Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the dealer(s) and Ford Motor
Company
²the names (if known) of all the people you contacted at the
dealership(s)
²a description of the action you expect to resolve your concern
Customer assistance
181

You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board's decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086±5120
1±800±428±3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
Customer assistance
182

If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
ORDERING ADDITIONAL OWNER'S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
(Items in this catalog may be purchased by credit card holders only.)
Obtaining a French owner's guide
French Owner's Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
Customer assistance
184

Protection and appearance equipment
Air bag anti-theft locks
Car/truck covers
Cargo liners, interior
Carpet floor mats
Door edge guards
Front end cover
Locking gas cap
Molded vinyl floor mats
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
²When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
²The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
²Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. If you intend on fitting a mobile radio such as a citizens band
radio (CB), please refer to your local dealer for Ford recommended
installation guidelines. Ask you dealer to reference the ªFord Mobile
Radio Installation Guidelines.º (Citizens band [CB] transceivers, garage
door openers and other transmitters with outputs of five watts or less
will not ordinarily affect your vehicle's operation.)
²Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
Accessories
236