maintenance schedule FORD TRANSIT 2015 5.G Owners Manual

Audio Troubleshooting..............................299
SYNC™
G
eneral Information..................................
300
Using Voice Recognition
...........................302
Using SYNC™ With Your Phone............305
S

YNC
™ Applications and Services......320
Using SYNC™ With Your Media Player............................................................332
SYNC™
Troubleshooting.........................342
MyFord Touch ™
General Information...................................349
S

ettings............................................................357
Entertainment..............................................368
Phone...............................................................387
Information....................................................395
Navigation.....................................................404
Accessories
Accessories.....................................................414
Auxiliary Switches........................................
415
Appendices
End User License Agreement..................416
Extended Service Plan (ESP)
Extended Service Plan (ESP)..................431
Scheduled Maintenance
General Maintenance Information........433
Normal S

cheduled Maintenance..........436
Special Operating Conditions Scheduled Maintenance.............................................438
Scheduled Maintenance Record............441
5Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Table of Contents

If services are used (e.g. repair works,
service processes, warranty cases, quality
assurance), employees of the service
network (including manufacturers) are
able to read out this technical information
from the event and error data storage
modules using special diagnostic devices.
If required, you will receive further
information. After an error has been
corrected, these data are deleted from the
error storage module or they are constantly
overwritten.
When using the vehicle, situations may
occur in which these technical data related
to other information (accident report,
damages on the vehicle, witness
statements etc.) may be associated with
a specific person - possibly, with the
assistance of an expert.
Additional functions contractually agreed
upon with the client (e.g. vehicle location
in emergency cases) allow the
transmission of particular vehicle data
from the vehicle.
CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit: Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as to help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as to access Account Manager,
please go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
10 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Introduction

Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
If converting or modifying your vehicle from
production specification, refer to the Body
and Equipment Mounting Manual at
www.etis.ford.com/fordservice. MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
11 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Introduction

exported to non ultra-low sulfur diesel fuel
markets will need to be retrofitted (at the
customer
’s expense using Ford authorized
dealer service parts) in order to be reliably
operated on non ultra-low sulfur diesel
fuel.
Biodiesel
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases. To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
•
Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
by checking the label on the fuel pump.
• Only use biodiesel fuel of good quality
that complies with applicable industry
standards ASTM D975 for diesel and
ASTM D7467 for B6-B20 blends.
• Follow the recommended service
maintenance intervals. See Normal
Scheduled Maintenance (page 436).
• Do not store biodiesel fuel in the fuel
tank for more than one month.
• Do not use raw oils, fats or waste
cooking greases.
System Messages Action and Description
Message
Consider changing brands or reducing biodiesel content if
you have cold temperature fuel gelling issues or this message
frequently appears.
LOW FUEL PRESSURE
Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
When using biodiesel in concentrations
greater than 20%, this can also cause fuel
filter restrictions that may result in a lack
of power or damage to fuel system
components, including fuel pump and fuel
injector failures. See
Special Operating
Conditions Scheduled Maintenance
(page 438). .
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel fuel blends with
greater than 5% must be labeled. Biodiesel content is often indicated with
the letter B followed by the percent of
biodiesel in the fuel. For example, B20
indicates a fuel containing 20% biodiesel.
Ask the service station attendant to
confirm the biodiesel content of a diesel
fuel if you do not see a label on the fuel
pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than one month. If you plan to park
or store your vehicle for more than one
month, then you should empty your vehicle
fuel tank of biodiesel fuel. You should fill
the tank with a pure petroleum-based
diesel fuel and run your vehicle for a
minimum of 30 minutes.
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WARNINGS
An incorrectly operating or damaged
exhaust system may result in entry
of harmful and potentially lethal
fumes into the passenger compartment.
If you smell exhaust fumes inside your
vehicle, have an authorized dealer inspect
your vehicle immediately. Do not drive if
you smell exhaust fumes. Your vehicle has various emission control
components and a catalytic converter that
will enable your vehicle to comply with
applicable exhaust emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work correctly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not switch the ignition off when your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information carried out
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of
components affecting emission control,
such non-Ford parts should be the
equivalent to genuine Ford Motor Company
parts in performance and durability.
Illumination of any of the following warning
lamps, indicators or vehicle symptoms
could indicate that the emission control
system is not working correctly.
• Coolant temperature warning lamp.
• Charging system warning lamp.
• Service engine soon indicator. •
Fluid leaks.
• Strange odors.
• Excessive exhaust smoke.
• Loss of engine power.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle ’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please see your warranty information for
complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has an on-board diagnostics
system (OBD-II) that monitors the engine ’s
emission control system. This system
protects the environment by making sure
that your vehicle continues to meet
government emission standards. The
OBD-II system also assists an authorized
dealer in correctly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate.
Examples of temporary malfunctions are:
• The vehicle has run out of fuel.
• Poor fuel quality or water in the fuel.
• The engine may misfire or run rough.
• The fuel filler door may not have been
closed correctly. See Refueling (page
120).
• Driving through deep water. The
electrical system may be wet.
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Calculating the Maximum
Loaded Trailer Weight for Your
Vehicle
1. Start with the gross combined
weight rating for your vehicle
model and axle ratio. See the
previous charts.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight
• Hitch hardware weight, such as
a draw bar, ball, locks or weight
distributing hardware
• Driver weight
• Passenger(s) weight
• Payload, cargo and luggage
weight
• Aftermarket equipment weight.
This equals the maximum loaded
trailer weight for this combination.
Note: The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure. ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until your vehicle
has covered at least 1000 mi
(1,600 km). See Breaking-In (page
173).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the correct
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See
Scheduled
Maintenance (page 433).
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
For load specification terms found on the
tire label, Safety Compliance label and
instructions on calculating your vehicle's
maximum load. See
Load Limit (page
153).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector
(If Equipped) Your vehicle is fitted with both a 7 pin and
4 pin trailer wiring connector.
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•
If your vehicle is fitted with
AdvanceTrac with roll stability control
(RSC), this system may turn on during
typical cornering maneuvers with a
heavily loaded trailer. This is normal.
Turning the corner at a slower speed
while towing may reduce this tendency.
• If you are towing a trailer frequently in
hot weather, hilly conditions, at the
gross combined weight rating (or any
combination of these factors), consider
refilling your vehicle's rear axle with
synthetic gear lubricant (if the axle is
not already filled with it). See
Scheduled Maintenance (page 433).
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
•Turn the steering wheel to point
your vehicle tires away from traffic
flow.
• Set your vehicle parking brake.
• Place the automatic transmission
in position park (
P).
• Place wheel chocks in front of and
at the back of the trailer wheels.
(trailer wheel chocks are not
included with your vehicle.)
Launching or Retrieving a Boat or
Personal Water Craft (PWC)
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than
6 in (15 cm) above the bottom
edge of the rear bumper.
Note: Disconnect the wiring to the trailer
before backing the trailer into the water. Note:
Reconnect the wiring to the trailer
after the trailer is removed from the water.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TRANSPORTING THE VEHICLE 170
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. The engine also needs to
break in. Avoid hard accelerations and
driving too fast for the first 1000 miles
(1600 kilometers). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
REDUCED ENGINE
PERFORMANCE
WARNING
Continued operation will increase the
engine temperature and cause the
engine to shut down completely.
If the engine coolant temperature gauge
needle moves to the upper limit position,
the engine is overheating. See Gauges
(page 73).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on
ambient temperature, vehicle load and
terrain. The engine will continue to operate
with limited power for a short time.
If the engine temperature continues to rise,
the fuel supply to the engine will reduce.
The air conditioning will switch off and the
engine cooling fan will operate continually.
1. Reduce your speed gradually and stop
your vehicle as soon as it is safe to do
so.
2. Switch the engine off immediately to prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See Engine Coolant Check
(page 206). 5. Have your vehicle checked by an
authorized dealer as soon as possible.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
•When running errands, go to the
furthest destination first and then
work your way back home.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds. (Traveling
at 65 mph/105 kph uses about 15%
less fuel than traveling at 75 mph/121
kph).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want
to avoid doing because they reduce your
fuel economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of Ford
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 433).
If your vehicle requires professional service,
your authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts. Working with the Engine Off
1. Set the parking brake and shift to
P
(Park).
2. Turn off the engine and remove the key
(if equipped).
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1. Set the parking brake and shift to
P
(Park).
2. Block the wheels
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Pull the hood release lever.
2. Slightly lift the hood.
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