phone FORD TRANSIT 2017 5.G Manual Online

Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
419
Transit (TTH) Canada/United States of America, HK3J 19A321 AA enUSA, Edition date: 04/2016, First Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
420
Transit (TTH) Canada/United States of America, HK3J 19A321 AA enUSA, Edition date: 04/2016, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
421
Transit (TTH) Canada/United States of America, HK3J 19A321 AA enUSA, Edition date: 04/2016, First Printing SYNC™ 3

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability,
and may adversely affect the
performance of other electrical
systems in the vehicle. AUXILIARY SWITCHES
The auxiliary switchboard on the center
console makes aftermarket customization
easier, with four prewired switches
attached to the power distribution box for
electrical accessories.
When using the auxiliary switches for an
extended period of time, we recommend
that the engine is running to prevent the
battery from running out of charge.
A fuse and relay kit is included with this
option. The kit contains the required fuses
and relays that are included under the
driver seat in the pre-fusebox. Refer to the
instructions included with the kit. See an
authorized dealer for service.
There is one power lead connector for each
switch. These can be found at either the
43-way connector for the AUX 1 and AUX
2 switches or the 6-way connector for the
AUX 3 and AUX 4 switches. Both
connectors are behind the passenger side
cup holder.
423
Transit (TTH) Canada/United States of America, HK3J 19A321 AA enUSA, Edition date: 04/2016, First Printing AccessoriesE163431

HERE holds a non-exclusive license from
the United States Postal Service® to
publish and sell ZIP+4® information.
©United States Postal Service® 2014.
Prices are not established, controlled or
approved by the United States Postal
Service®. The following trademarks and
registrations are owned by the USPS:
United States Postal Service, USPS, and
ZIP+4
The Data for Mexico includes certain data
from Instituto Nacional de Estadística y
Geografía.
9.2 End User Terms Required by NAV2
(Shanghai) Co., Ltd
The data (“Data
”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and NAV2 (Shanghai) Co.,
Ltd (“NAV2”) and its licensors (including
their licensors and suppliers) on the other
hand. 20xx. All rights reserved
Terms and Conditions
Permitted Use. You agree to use this Data
together with the Telenav Software solely
for the internal business and personal
purposes for which you were licensed, and
not for service bureau, time-sharing or
other similar purposes. Accordingly, but
subject to the restrictions set forth in the
following paragraphs, you agree not to
otherwise reproduce, copy, modify,
decompile, disassemble, create any
derivative works of, or reverse engineer any
portion of this Data, and may not transfer
or distribute it in any form, for any purpose,
except to the extent permitted by
mandatory laws. Restrictions. Except where you have been
specifically licensed to do so by Telenav,
and without limiting the preceding
paragraph, you may not use this Data (a)
with any products, systems, or applications
installed or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning. The Data may contain
inaccurate or incomplete information due
to the passage of time, changing
circumstances, sources used and the
nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results.
No Warranty.
This Data is provided to you
“ as is, ” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no
guarantees, representations or warranties
of any kind, express or implied, arising by
law or otherwise, including but not limited
to, content, quality, accuracy,
completeness, effectiveness, reliability,
fitness for a particular purpose, usefulness,
use or results to be obtained from this
Data, or that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty:
TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
457
Transit (TTH) Canada/United States of America, HK3J 19A321 AA enUSA, Edition date: 04/2016, First Printing Appendices

Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors. ”
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b) with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
464
Transit (TTH) Canada/United States of America, HK3J 19A321 AA enUSA, Edition date: 04/2016, First Printing Appendices

Parking Aids....................................................152
Principle of Operation....................................... 152
Parking Brake
..................................................147
Center Parking Brake......................................... 147
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62
Perchlorate........................................................10
Personalized Settings..................................88 Measure Units....................................................... 88
Phone................................................................381 During a Phone Call.......................................... 384
Making Calls........................................................ 383
Pairing Your Cell Phone for the First Time.................................................................... 381
Phone Menu........................................................ 382
Receiving Calls................................................... 384
Smartphone Connectivity.............................. 385
Text Messaging................................................... 385
Post-Crash Alert System
...........................187
Power Door Locks See: Locking and Unlocking.............................. 57
Power Running Boards
................................64
Power Seats...................................................102
Power Lumbar..................................................... 104
Power Steering Fluid Check.....................223 Adding Power Steering Fluid......................... 223
Power Windows..............................................76 Accessory Delay.................................................... 76
Bounce-Back.......................................................... 76
Driver Side One-Touch Down.......................... 76
Driver Side One-Touch Up................................ 76
Protecting the Environment........................14
R
Rear Passenger Climate Controls
............97
Rear Quarter Windows.................................78 Closing the Rear Quarter Windows...............78
Opening the Rear Quarter Windows.............78
Rear Seats
.......................................................104
Installing the Seats............................................ 105
Recline Adjustment........................................... 104
Removing Seats (Passenger Vehicles)........................................................... 104
Rear View Camera
.......................................154
Manual Zoom....................................................... 156Rear Camera Delay............................................
156
Using the Rear View Camera System.........154
Vehicles with Parking Aid................................ 156
Rear View Camera See: Rear View Camera.................................... 154
Recommended Towing Weights............170 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle................................ 172
Reduced Engine Performance................180
Refueling
...........................................................127
System Warnings................................................ 128
Remote Control..............................................48 Car Finder................................................................ 49
Integrated Key head Transmitter................... 48
Programming a New Remote Control.........49
Replacing the Battery......................................... 49
Sounding a Panic Alarm.................................... 50
Removing a Headlamp
.............................230
Repairing Minor Paint Damage..............244
Replacement Parts Recommendation........................................10
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts...................... 11
Replacing a Lost Key or Remote Control............................................................50
Reporting Safety Defects (Canada Only)..............................................................194
Reporting Safety Defects (U.S. Only)..............................................................194
Roadside Assistance
...................................183
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 183
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................184
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 184
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 183
Vehicles Sold in the United States: Using Roadside Assistance.................................... 183
Roadside Emergencies
...............................183
Running-In See: Breaking-In................................................. 180
Running Out of Fuel.....................................122 Adding Fuel From a Portable Fuel
Container........................................................... 122
477
Transit (TTH) Canada/United States of America, HK3J 19A321 AA enUSA, Edition date: 04/2016, First Printing Index

Filling a Portable Fuel Container...................
122
S
Safety Canopy ™............................................44
Safety Precautions........................................117
Satellite Radio...............................................310
Satellite Radio Electronic Serial Number
(ESN)................................................................... 311
Satellite Radio Reception Factors.................311
SIRIUS® Satellite Radio Service.................... 311
Troubleshooting.................................................. 312
Scheduled Maintenance Record
...........435
Scheduled Maintenance...........................427
Seatbelt Extension........................................36
Seatbelt Height Adjustment
......................33
Seatbelt Reminder........................................34
Belt-Minder®......................................................... 34
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 34
Seats...................................................................99
Security..............................................................62
Selective Catalytic Reduction System...........................................................123
Approximate Diesel Exhaust Fluid Usage................................................................. 126
Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction
System............................................................... 126
Diesel Exhaust Fluid Guidelines.................... 126
Diesel Exhaust Fluid Level............................... 124
Settings............................................................397 911 Assist............................................................... 402
Ambient Lighting............................................... 407
Bluetooth.............................................................. 399
Clock...................................................................... 398
Display
.................................................................. 408
General................................................................. 406
Media Player........................................................ 398
Mobile Apps........................................................ 405
Navigation............................................................ 403
Phone..................................................................... 399
Radio...................................................................... 402
Sound..................................................................... 397
Valet Mode.......................................................... 409Vehicle...................................................................
407
Voice Control...................................................... 409
Wi-Fi....................................................................... 407
Side Airbags
.....................................................44
Sitting in the Correct Position...................99
Snow Chains See: Using Snow Chains................................. 265
Special Notices
.................................................11
New Vehicle Limited Warranty.......................... 11
Special Operating Conditions Scheduled Maintenance...............................................432
Exceptions............................................................ 434
Speed Control See: Cruise Control............................................. 157
Speed Limiter
.................................................159
Engine Speed Limiter........................................ 159
Vehicle Speed Limiter - Fixed........................ 159
Stability Control
............................................150
Principle of Operation...................................... 150
Starter Switch See: Ignition Switch............................................. 112
Starting a Diesel Engine..............................113 Cold Weather Operation................................... 114
Engine Glow Plugs............................................... 114
Failure to Start...................................................... 114
Starting a Cold or Hot Engine......................... 114
Starting a Gasoline Engine.........................113 Cold or Hot Engine............................................... 113
Engine Idle Speed after Starting.................... 113
Flooded Engine..................................................... 113
Starting and Stopping the Engine...........112 General Information............................................ 112
Steering............................................................162
Steering Wheel
................................................67
Storage Compartments...............................111
Supplementary Restraints System..........37 Principle of Operation......................................... 37
Switching Off the Engine............................115 Vehicles With a Turbocharger......................... 115
Symbols Glossary
.............................................7
SYNC™ 3........................................................353
General Information......................................... 353
SYNC™ 3 Troubleshooting.....................409
SYNC™ Applications and Services
.......331
911 Assist................................................................ 331
SYNC Mobile Apps............................................ 333
SYNC™.............................................................315 General Information.......................................... 315
478
Transit (TTH) Canada/United States of America, HK3J 19A321 AA enUSA, Edition date: 04/2016, First Printing Index

Voice Commands for Audio Sources.........343
Using SYNC™ With Your Phone.............319 Accessing Features through the Phone
Menu.................................................................. 324
Accessing Your Phone Settings.................... 327
Bluetooth Devices............................................. 328
Making Calls......................................................... 323
Pairing a Phone for the First Time...............320
Pairing Subsequent Phones........................... 321
Phone Options during an Active Call.........323
Phone Voice Commands................................. 321
Receiving Calls.................................................... 323
System Settings................................................. 329
Text Messaging................................................... 325
Using Traction Control................................149 Switching the System Off............................... 149
System Indicator Lights and Messages.......................................................... 149
Using a Switch..................................................... 149
Using the Information Display Controls............................................................. 149
Using Voice Recognition.............................317 Audio Voice Commands................................. 365
Initiating a Voice Session.................................. 317
Mobile App Voice Commands...................... 368
Navigation Voice Commands........................ 367
Phone Voice Commands............................... 366
SiriusXM Traffic and Travel Link Voice Commands..................................................... 369
System Interaction and Feedback...............318
Voice Settings Commands............................ 369
Using Winter Tires.......................................265
Utilizing the Mediation/Arbitration Program (Canada Only).........................192
V
Vehicle Care
...................................................239
Vehicle Certification Label.......................287
Vehicle Identification Number...............286
Vehicle Storage............................................244
Battery................................................................... 245
Body........................................................................\
245
Brakes.................................................................... 246
Cooling system................................................... 245
Engine.................................................................... 245
Fuel system.......................................................... 245
General.................................................................. 245Miscellaneous.....................................................
246
Removing Vehicle From Storage.................246
Tires........................................................................\
246
Ventilation See: Climate Control........................................... 95
VIN See: Vehicle Identification Number............286
Voice Control
...................................................68
W
Warning Lamps and Indicators..................81 Airbag Warning Lamp.......................................... 81
Anti-Lock Brake System Warning Lamp..................................................................... 81
Brake System Warning Lamp........................... 81
Diesel Warning Lamps........................................ 81
Direction Indicator................................................ 82
Door Ajar.................................................................. 82
Engine Coolant Temperature Warning Lamp.................................................................... 82
Engine Warning Lamps...................................... 82
Fasten Seatbelt Warning Lamp...................... 82
Headlamp High Beam Indicator..................... 82
Ignition Warning Lamp....................................... 82
Lamps on Indicator.............................................. 82
Lane Departure Warning Indicator................82
Low Fuel Level Warning Lamp........................ 83
Low Tire Pressure Warning Lamp.................. 83
Low Washer Fluid Level Warning Lamp.................................................................... 83
Message Center Indicator................................. 83
Oil Pressure Warning Lamp............................. 83
Stability Control and Traction Control Indicator.............................................................. 83
Stability Control and Traction Control Off Warning Lamp.................................................. 83
Transmission Tow/Haul Warning Lamp.................................................................... 83
Washer Fluid Check....................................223
Washers See: Cleaning the Exterior.............................. 240
See: Wipers and Washers................................. 70
Waxing.............................................................240
Wheel Nuts See: Changing a Road Wheel........................ 270
Wheels and Tires..........................................247 General Information.......................................... 247
480
Transit (TTH) Canada/United States of America, HK3J 19A321 AA enUSA, Edition date: 04/2016, First Printing Index