phone FORD TRANSIT 2019 User Guide

2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-
defects-motor-vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-
defauts-vehicules-automobiles.html (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Customer Assistance

Eject: Press to eject a CD.
A
OK and Arrow buttons:
Press OK to confirm menu selections. Press to scroll
through the menu choices.
B
Information:
Press to access any available radio or CD information.
C
TUNE:
Press to manually search through the radio frequency band.
D
Number block:
In radio mode, you can store your favorite radio stations. To
store a radio station, tune to the station, then press and hold a preset button
until sound returns. In CD mode, select a track. In phone mode, enter a phone
number.
E
CLOCK:
If not in phone mode, press to display the clock.
F
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
G
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SOUND: Press to access settings for Treble, Midrange, Bass, Fade or Balance.
Use the up and down arrow buttons to select the various settings. When you
make your selection, press the left and right arrow buttons to change the
settings. Press
OK to set or press MENU to exit. Sound settings can be set for
each audio source independently.
H
Seek, Fast Forward and Reverse:
In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. Press and hold to quickly seek up or down the frequency band. In
media mode, press to select the previous or next track. Press and hold either
button to move quickly forward or backward through the current track.
I
VOL and Power:
Press to switch the system on and off. Turn to adjust the
volume.
J
MENU:
Press to access different audio system features. See Menu Structure
later in this chapter.
K
PHONE:
Press to access the phone features of the SYNC system. See your
SYNC information.
L
MEDIA:
Press to open the media source menu. You can press this multiple
times to change to CD or to a SYNC-Media device or scroll through the media
sources using the arrow buttons. Press
OK to select a source.
M
SIRIUS:
Press to listen to SIRIUS satellite radio.
N
RADIO:
Press this multiple times to select a radio band. Press and hold to
select the autostore function. Press to return to the main screen of the active
radio band.
O
AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: The touchscreen system controls
most of the audio features. See
SYNC™
3 (page 394).
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Eject: Press to eject a CD.
A
OK and Arrow buttons:
Press OK to confirm menu selections. Press to scroll
through the menu choices.
B
Information:
Press to access any available radio or CD information.
C
TUNE:
Press to manually search through the radio frequency band.
D
Number block:
In radio mode, you can store your favorite radio stations. To
store a radio station, tune to the station, then press and hold a preset button
until sound returns. In CD mode, select a track. In phone mode, enter a phone
number.
E
CLOCK:
If not in phone mode, press to display the clock.
F
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
G
Seek, Fast Forward and Reverse:
In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. Press and hold to quickly seek up or down the frequency band. In
media mode, press to select the previous or next track. Press and hold either
button to move quickly forward or backward through the current track.
H
VOL and Power:
Press to switch the system on and off. Turn to adjust the
volume.
I
MENU:
Press to access different audio system features. See Menu Structure
later in this chapter.
J
SOUND:
Press to access settings for Treble, Midrange, Bass, Fade or Balance.
Use the up and down arrow buttons to select the various settings. When you
make your selection, press the left and right arrow buttons to change the
settings. Press
OK to set or press MENU to exit. Sound settings can be set for
each audio source independently.
K
PHONE:
Press to access the phone features of the SYNC system. See your
SYNC information.
L
MEDIA:
Press to open the media source menu. You can press this multiple
times to change to CD or to a SYNC-Media device or scroll through the media
sources using the arrow buttons. Press
OK to select a source.
M
RADIO:
Press this multiple times to select a radio band. Press and hold to
select the autostore function. Press to return to the main screen of the active
radio band.
N
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SOUND: Press the button to adjust the sound settings for bass, treble, balance
and fade.
C
Seek, Fast Forward and Reverse:
In radio mode, select a frequency band
and press either button.The system stops at the first station it finds in that
direction. Press and hold to quickly seek up or down the frequency band. In
media mode, press to select the previous or next track. Press and hold either
button to move quickly forward or backward through the current track.
D
Dial and end call:
Press the button to make or end a call.
D
Numeric keypad:
Press the button to recall a previously stored station. To
store a favorite station press and hold until the sound returns. In Phone mode,
use these keys to dial the number.
E
Clock:
Press the button to select clock setup.
F
Information:
Press the button to access the complete information if it does
not fit the display.
G
On, Off and Volume:
Press the button to switch the audio system on or off.
Turn the dial to adjust the volume.
H
MENU:
: Press the button to access different audio system features, depending
on which mode has been selected.
I
Voice Pass-Through
and Phone: Press the button to say commands to your
cell phone or to access the Bluetooth phone feature of the system by pressing
PHONE
then MENU. When paired further presses of this button will display
phone name, signal strength and the battery level.
J
MEDIA:
Press the button to access Bluetooth audio streaming, USB or Aux
input playback.
K
RADIO:
Press the button to select different radio bands. Press to cancel the
menu or list browsing.
L
Cursor up and down:
Press a button to scroll through on-screen choices. In
radio mode press to manual tune.
M
OK, Play and Pause:
Press the button to confirm on-screen selections. Press
to play or pause during playback with compatible external devices.
N
Sound Button
This allows you to adjust the sound
settings (for example bass, treble, balance
and fade).
1. Press the
MINbutton.
2. Use the up and down arrow buttons to
select the required level. Waveband Button
Press the
MINbutton to select from the
wavebands available (AM, FM1,FM2). You
can use the button to return to radio
reception when you have been listening to
another source.
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Station Tuning Control
Seek Tuning
Select a waveband and briefly press one
of the seek buttons. The unit stops at the
first station it finds in the direction you
have chosen.
Manual Tuning
Use the up and down arrow buttons to
tune down or up the waveband in small
increments or press and hold to increment
quickly, until you find a station you want
to listen to.
Station Preset Buttons
This allows you to store your favorite
stations. They can be recalled by selecting
the appropriate waveband and pressing
one of the preset buttons.
1. Select a waveband.
2. Tune to the station required.
3. Press and hold one of the preset
buttons. A progress bar and message
will appear. When the progress bar
completes the station has been stored.
The audio unit will also mute
momentarily as confirmation.
You can repeat this on each waveband and
for each preset button.
Phone and Voice Pass-Through
Note: Using the system with the engine off
will drain the battery. Note:
As no common agreement exists, cell
phone manufacturers are able to implement
a variety of profiles in their Bluetooth
devices. Because of this, an incompatibility
can occur between the phone and hands
free system, which in some cases may
significantly degrade the system
performance. To avoid this situation, only
recommended phones should be used. To
check your cell phone's compatibility, refer
to your device's manual or visit the regional
Ford website.
This section describes the functions and
features of the Bluetooth cell phone hands
free system.
The Bluetooth cell phone part of the
system provides interaction with the audio
system and your cell phone. It allows you
to use the audio system to make and
receive calls without having to hold your
cell phone.
The Voice Pass-Through allows access to
the voice recognition commands on your
cell phone.
Bluetooth Setup
Note: Up to five Bluetooth devices can be
paired to the system.
Note: If there is an ongoing call when the
phone in use is selected as the new active
phone, the call is transferred to the vehicle
audio system.
Note: Even if connected to the system, your
phone can still be used in the usual way.
Note: A call will be disconnected if the
audio unit is switched off. If the ignition is
switched off the phone call will remain in
progress.
Before you can use your cell phone with
your vehicle it must be paired to the audio
system.
The following procedure is required before
an initial Bluetooth phone connection can
be made.
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The information display may show your
cell phone's battery charge level and signal
strength.
Using the device
1. Press the PHONE button and then
keep pressing the MENU button to
scroll to the ADD DEVICE display.
Press the OK button.
2. Select the
VIA DEVICE and press OK.
3. Once
VIA DEVICE has been selected,
FIND FORD BT is displayed on the
radio display.
4. Note the six digit number displayed.
5. Search for Bluetooth devices using the
cell phone. For information on phone
settings, refer to your phone user guide.
6. Select
FORD BT from the list of
Bluetooth devices found by your phone.
7. Check if the number on the radio display matches the number displayed
on your phone and confirm pairing if
prompted.
8. Once pairing has been successful
SET
PRIMARY will be displayed on the
radio display.
9. Press the
OK button twice to confirm
your phone as the primary device for
all future connections.
10. LOAD PHONEBK
is then displayed
on the audio unit. Press the OK
button twice to confirm that the
contents of your phonebook are
downloaded to the system.
11. The Bluetooth device name is displayed on the audio unit.
When you press and hold the
Voice
Pass-Through button, the screen displays
the message
VR-APP ACTIV, a tone
sounds and you can give a command with
a clear and natural voice. Note:
Some devices may not accept this
pairing procedure. If these instructions do
not work for your device, follow the
instructions using the radio.
Using the radio
1. Enable Bluetooth in your cell phone. For information on phone settings, refer
to your phone user guide.
2. Press the
PHONE button and then
keep pressing the MENU button to
scroll to the ADD DEVICE display.
Press the OK button.
3. Select the
VIA RADIO and press
SEARCHING will be displayed on the
radio display.
4. Select
VIA RADIO and press
SEARCHING will be displayed on the
radio display.
5. Select the desired Bluetooth device from the list found by your audio unit
and press
OK.
6. Type any PIN number in the radio with 6 digits.
7. Check if the number on the radio display matches the number displayed
on your phone and confirm pairing if
prompted.
8. Once pairing has been successful
SET
PRIMARY will be displayed on the
radio display.
9. Press the
OK button twice to confirm
your phone as the primary device for
all future connections.
10. LOAD PHONEBK
will then be
displayed on the audio unit. Press the
OK
button twice to confirm that the
contents of your phonebook are
downloaded to the system.
11. The Bluetooth device name is displayed on the audio unit.
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Phonebook Downloading
If your phonebook was not downloaded
during initial Bluetooth pairing follow this
process:
1. Press the PHONE button and then
keep pressing the MENU button to
scroll to the LOAD PHONEBK display.
2. Press the
OK button.
Deleting a Paired Device or Phone
To remove a paired device follow this
process:
1. Press the
PHONE button and then
keep pressing the MENU button to
scroll to the DEL DEVICE display.
2. Press the
OK button. The first paired
device name will be shown. Scroll to
the required device name using the up
and down arrow. Once choose the
device, press
OK, the message "DEL
DEVICE" will appear. Press OK, Scroll
to select
"YES" and press OK to
confirm. Select delete all to erase all
paired devices.
3. Press the
OK button multiple times to
unpair the device from the audio unit.
Privacy Mode
You can transfer a call from hands free to
private mode during an active call.
Press the
MENU button until PRIVACY
appears, then press the OK button to
transfer. To return to hands free mode,
press the dial button.
Phone Menu Options
Press the
PHONE button to select phone
mode. Press the PHONE button again to
display information such as phone name,
signal strength and battery level. When in phone mode, press the
MENU
button to scroll through the various phone
options:
• Dial.
• Phonebook.
• Call History.
• Add Device.
• Select Device.
• Set Primary.
• Delete Device.
• Bluetooth on and off.
• Load Phonebook.
• Reject on or off.
Press the OK button to select the required
option, and use the up and down arrows
to change features.
Making and Receiving Calls
Outgoing calls can be made by:
• Entering a number using the keys on
the radio.
• Saying a command to call someone
after pressing the
Voice
Pass-Through button.
• Selecting a contact from the
downloaded phonebook.
• Selecting a number or contact from the
call history log.
• Using quick dial by pressing one of the
radio preset buttons.
• Using the redial function.
• Using the cell phone.
Incoming calls can be answered by:
• Pressing the call pickup button on the
audio unit.
• Using the cell phone.
Calls can be rejected using the end call
button on the audio unit or by using the cell
phone directly.
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