phone FORD TRANSIT 2019 Owner's Manual

AUDIO INPUT JACK
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. WARNING:
Always place your
device in a secure location in your vehicle
so it does not become a projectile in a
sudden stop or crash. Failure to follow
this instruction could result in personal
injury. The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male 1/8
inch (3.5mm) connector at each end.
1. Make sure your vehicle is stationary
with the radio and portable music
players turned off.
2. Plug the extension cable from the portable music player into the auxiliary
input jack.
3. Switch the radio on. Select either a tuned FM station or a CD.
4. Adjust the volume as desired.
5. Switch the portable music player on and adjust its volume to half its
maximum level.
6. Select the auxiliary input mode on the audio unit. You should hear music from
your device even if it is low.
7. Adjust the volume on your portable music player until it reaches the volume
level of the FM station or CD. Do this
by switching back and forth between
the AUX and FM or CD controls.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Audio SystemE185568 E169601

GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player.
This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist and applications, via
SYNC Applink . *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message. •
Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™E198355

Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™

System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level Press the voice button. When
prompted, say:
Action and Description
Voice Command
voice settings
Then either of the following: Provides more detailed interaction and
guidance. (Recommended for first time
users.)
interaction mode novice
Provides less audible interaction and guid-
ance.
interaction mode advanced
Confirmation Prompts
Confirmation prompts are short questions
the system asks when it is not sure of your
request or when there is more than one
possible response to your request.
To adjust this setting press the voice button, when prompted say: Action and Description
Voice Command
voice settings
Then either of the following: Make a best guess from the command; you
may still occasionally be asked to confirm
settings.
confirmation prompts off
Clarify your voice command with a short
question.
confirmation prompts on
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls. 359
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To adjust this setting press the voice button, when prompted say:
Action and Description
Voice Command
voice settings
Then any of the following: When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
phone confirmation on
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
phone confirmation off
Changing the Voice Settings
In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.
To change the voice settings press the
Menu button then select: Menu Item
SYNC-Settings
Voice settings
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting. To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™

Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Phone for the First Time
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note:
SYNC can support downloading up
to approximately 4000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the PHONE button. When the
audio display indicates there is no
paired phone, select the option to add.
3. When a message to begin pairing appears in the audio display, search for
SYNC on your phone to start the pairing
process. 4. When prompted on your cell phone
’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice and when prompted
say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
(pair ([Bluetooth]
device | phone |
Bluetooth audio) |
add phone)
You can say any of the voice commands
that appear within open and close brackets
that are separated by |. For example,
where; (what's | what is) appears you say;
what's or what is.
The commands that have [ ] around the
word means that the word is optional.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™E142599

Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note:
Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the PHONE button.
3. Select the option for Bluetooth Devices.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process.
6. When a message to begin pairing appears in the audio display, search for
SYNC on your device.
7. When prompted on your cell phone ’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful. SYNC may prompt you with more cell
phone options. Your cell phone may also
prompt you to give SYNC permission to
access information. For more information
on your cell phone
’s capability, see your
cell phone ’s manual and visit the website.
Phone Voice Commands Press the voice button. When
prompted, say any of the
following:
Voice Command
(phone | Blackberry | iPhone)
Then say any of the following:
call (___)
call ___ at home
call ___ ((in|at) [the] office | at work)
call ___ on (cell | mobile)
call ___ on other 1
dial [[a] number]
2
([go to] privacy | transfer to phone
| privacy on)
2
(hold call [on] | place call on hold)
2
join (calls | call)
2
mute call [on]
2
(mute call off | un-mute call)
(turn ringer on | silent mode off)
(turn ringer off | silent mode [on])
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™E142599

Voice Command
3
[text] (messages | message)
help
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Home".
1 See Dial table below.
2 These commands are only valid while in
a phone call.
3 See the text message table below.
Dial Commands
Press the voice button and when prompted
say any of the following commands: Voice Commands
411 (four-one-one), 911 (nine-one-one) 700 (seven hundred)800 (eight hundred) 900 (nine hundred)
Clear (deletes all entered digits)
Delete (deletes last set of digits entered) Number <0-9>Plus
Pound (#) Star (*)
Note: To exit dial mode, press and hold the
phone button or press any button on the
audio system. To access text messages say: Voice Command
[text] (messages | message)
Then say any of the following:
(listen to | read) ([text] message)
forward (text | [text] message)
reply to (text | [text] message)
call [sender]
Phonebook Hints
To hear how the SYNC system speaks a
name browse phonebook, select a contact
and press: Menu Item
Hear it
Changing Devices Using Voice
Commands
Using SYNC, you can easily access multiple
phones, ipods, or USB devices. to switch
devices say:
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™

Voice Command
You can state the name of
the desired device, such as“My iPhone ”,“My Galaxy ”
or “My iPod ”. SYNC may
ask you to confirm the type of device (Phone, USB, or Bluetooth Audio).
(connect |
device) ___
Making Calls Press the voice button. When
prompted, say:
Voice Command
call [[a] name] SYNC prompts you to say
the numbers that you wish
to dial. After you say the
numbers, the system
confirms it. You can then
say:
dial [[a]
number]
When the system has stated the
number, you say any of the following: Voice Command
This initiates the call.
(dial | send)
This erases the spoken
digits.
(delete |
correct)
To end the call, press the end call button on the steering wheel or select the end call
option in the audio display.
Receiving Calls
Accepting calls
When receiving a call, you can answer the
call by pressing the accept call button on
the steering wheel or use the screen.
To use the screen to accept a call
select:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject the
call by pressing the reject call button on
the steering wheel or use the screen.
To use the screen to reject a call select: Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an Active
Call
During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls.
To access this menu, choose one of the
options available at the bottom of the
audio display or select More to choose
from the following options:
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™E142599

Description and action
Menu Item
Switch your vehicle's microphone off. To switch the
microphone on, select the option again.
Mic. off
Switch a call from an active hands-free environment to
your cellular phone for a more private conversation. When
selected, the audio display indicates the call is private.
Privacy
Put an active call on hold. When selected, the audio display
indicates the call is on hold.
Hold
Enter numbers using the audio system's numeric keypad
(for example, numbers for passwords).
Dial a number
Join two separate calls. The system supports a maximum
of three callers on a multiparty or conference call.
Join calls
1. Select the More option.
2. Access the desired contact through the system or use
voice commands to place the second call. Once actively
in the second call, select the
More option.
3. Scroll to the option to join calls and press the OK button.
Access your phonebook contacts.
Phonebook
1. Select the
More option.
2. Scroll to the option for phonebook and press the OK
button.
3. Scroll through your phonebook contacts.
4. Press the
OK button again when the desired contact
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Access your call history log.
Call History
1. Select the
More option.
2. Scroll to the option for call history and press the OK
button.
3. Scroll through your call history options (incoming,
outgoing or missed).
4. Press the
OK button again when the desired selection
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Accessing Features through the
Phone Menu
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings. 1. Press the
PHONE button to enter the
phone menu.
2. Select one of the options available.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™