parts FORD TRANSIT 2020 User Guide

FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
If your vehicle is configured as a
motorhome please call 1-800-444-3311
for support.
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
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1.
Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes. THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Pull the hood release lever.
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Specification
Name
Motorcraft® Professional Strength Carpet &
Upholstery Cleaner / Nettoyant professionnel pour
sellerie et moquette Motorcraft® (Canada)
ZC-54 (U.S. & Canada) -
Motorcraft® Spot and Stain Remover (U.S.)
(Canada)
ZC-14 (U.S.)
ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner (U.S.)
Motorcraft® Premium Glass Cleaner / Nettoie-vitres
de qualité supérieure Motorcraft® (Canada)
ZC-23 (U.S.)
CXC-100 (Canada)
-
Motorcraft® Wheel and Tire Cleaner (U.S.)
Motorcraft® Wheel and Tire Cleaner / Nettoyant
pour roues et pneus Motorcraft® (Canada)
ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
We recommend that you wash your vehicle
with a sponge and lukewarm water
containing a car shampoo.
Note: If you use a car wash with a waxing
cycle, make sure that you remove the wax
from the windshield and the wiper blades.
Note: Before using a car wash, check that
it is suitable for your vehicle.
Note: Some car washes use water at high
pressure. Due to this, water droplets may
enter inside your vehicle and could also
damage certain parts of your vehicle.
Note: Remove the antenna before using an
automatic car wash.
Note: Switch the blower motor off to
prevent contamination of the cabin air filter.
Cleaning the Headlamps
Note: Do not scrape the headlamps. Note:
Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
headlamps.
Note: Do not wipe the headlamps when
they are dry.
Cleaning the Rear Window
Note: Do not scrape the inside of the rear
window.
Note: Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
inside of the rear window.
Clean the inside of the rear window with a
soft, lint-free cloth and non-abrasive
cleaner
Cleaning the Chrome Trim
Note: Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
chrome trim. Use soapy water.
Dry the chrome trim with a clean, soft cloth
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Note:
Do not apply cleaning product to hot
surfaces and do not leave cleaning product
on chrome surfaces for a period of time
exceeding that which is recommended.
Note: Industrial-strength (heavy-duty)
cleaners, or cleaning chemicals, may cause
damage over a period of time.
Body Paintwork Preservation
Frequently remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout to
avoid paint surface damage.
Frequently wash the underbody of your
vehicle if salt is applied on the road.
We recommend that you wax the
paintwork once or twice a year.
Note: Do not apply polish in strong sunlight
as this dries the polish too quickly.
Note: Do not allow polish to come in
contact with unpainted plastic surfaces as
it can be difficult to remove.
Note: Do not apply polish to the windshield
or rear window. A contaminated windshield
or contaminated wiper blades may lead to
increased wiper noise, reduced wipe quality
or reduced rain sensor performance.
Sliding Door Tracks WARNING: Do not open or close
the sliding doors when your hands are
near the tracks or rollers.
To clean the sliding door tracks, wipe the
surface using a clean, cotton cloth with a
mild soap and water solution.
Do not use a commercial or high-pressure
washer. WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
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When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance. To clean the windshield and wiper blades:
•
Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR
Note: Do not allow air fresheners and hand
sanitizers to spill on interior surfaces. If a
spill occurs, wipe off immediately. Damage
may not be covered by the vehicle Warranty.
Note: Do not use household cleaning
products or glass cleaners, which can stain
and discolor the fabric and affect the flame
retardant abilities of the seat materials.
Note: We recommend distilled water when
cleaning.
Fabric, Carpets, Cloth Seats,
Headliners and Floor Mats
Note: Avoid soaking any surface. Do not
use excessive amounts of water to clean
the vehicle interior.
Note: To avoid spots or discoloration, clean
the entire surface.
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We engineer and test all motor vehicles
and their components for reliable, regular
driving. Under various conditions,
long-term storage may lead to degraded
engine performance or failure unless you
use specific precautions to preserve engine
components.
General
•
Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents. Engine
•
Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
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Brakes
•
Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle
15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the battery, clean the
battery cable ends and check for
damage. Contact an authorized dealer if you have
any concerns or issues.
BODY STYLING KITS
The distance between the underside of
your vehicle and the ground is less than
that of other models. Drive with extreme
care to avoid damage to your vehicle.
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MOTORCRAFT PARTS - 2.0L ECOBLUE
Part Number
Component
FA-1916
Air filter element.
FT-216
Automatic transmission fluid filter.
BAGM-48H6-760
Battery. 1
FL-500S
Oil filter.
FD-4635
Fuel filter.
FP-74
Cabin air filter.
WW-2955 - driver side
Windshield wiper blades - roof med-low.
WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - roof low,
medium and high. WW-2049 - passenger side
1 Your vehicle has two batteries.
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company ’s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
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MOTORCRAFT PARTS - 3.5L DURATEC
Motorcraft Part number
Component
FA-1916
Air filter element.
FT-216
Automatic transmission fluid filter.
BXT-48H6-610
Battery - standard.
BAGM-48H6-760
Battery - alternative.
FL-500S
Oil filter.
SP-520
Spark plugs.
FP-74
Cabin air filter.
WW-2955 - driver side
Windshield wiper blades - roof med-low.
WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - roof low,
medium and high. WW-2049 - passenger side
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company ’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Normal Scheduled Maintenance (page 465).
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