bluetooth FORD TRANSIT 2020 Owner's Guide

Possible Cause and Resolution
Symptom
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them. –
Cable connection issue.
•Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet. –
Device volume is low.
•Turn the volume up on your device.
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them. –
Device limitation. Some Android devices have a limited
number of Bluetooth ports that apps can use to
connect. If you have more apps running on your device
than the number of available Bluetooth ports, the
system cannot find all of them.
•Close some of the apps to allow the system to find
those that you want to use.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™ 3

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car 480
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Cleaning the Interior....................................318
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats................................................ 318
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 320
Leather Interior.................................................... 319
Mirrors.................................................................... 320
Rear Windows..................................................... 320
Seatbelts............................................................... 319
Storage Compartments, Cup Holders and Ashtrays........................................................... 320
Suede Micro Fiber Fabric................................. 319
Cleaning the Wheels...................................321
Cleaning the Windows and Wiper Blades............................................................318
Clearing All MyKeys.......................................74
Climate Control..............................................121
Closing the Sliding Door...............................81 Closing the Sliding Door From Inside Your
Vehicle.................................................................. 81
Closing the Sliding Door From Outside Your Vehicle................................................................. 82
Closing the Sliding Door With the Remote Control................................................................ 85
Cold Weather Precautions
.......................254
Connected Vehicle......................................388 Connecting the Vehicle to a Mobile
Network........................................................... 388
Connected Vehicle Limitations..............388
Connected Vehicle Requirements
........388
Connected Vehicle – Troubleshooting - Vehicles With: Modem
...........................389
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3...........................390
Connecting a Bluetooth® Device - Vehicles Without: SYNC.........................397
Pairing a Device.................................................. 397
Connecting the Vehicle to a Mobile Network.......................................................388
Connecting FordPass to the Modem.........388
Enabling and Disabling the Modem...........388
What Is the Modem.......................................... 388
Connecting the Vehicle to a Wi-Fi Network.......................................................388
Coolant Check See: Engine Coolant Check........................... 298
Crash Sensors and Airbag Indicator.......60 Creating a MyKey............................................72
MyKey Information Messages.......................... 72
Creating a Wi-Fi Hotspot..........................392 Connecting a Device to the Wi-Fi
Hotspot............................................................. 392
Finding the Wi-Fi Hotspot Name and Password......................................................... 392
Cross Traffic Alert........................................224 Cross Traffic Alert behavior when trailer is
attached........................................................... 226
Cross Traffic Alert Indicator........................... 226
Cross Traffic Alert Information Messages.......................................................... 227
Cross Traffic Alert System Limitations...................................................... 226
Cross Traffic Alert System Sensors............226
Switching the System On and Off..............226
Using Cross Traffic Alert.................................. 224
Cruise Control...............................................206 Principle of Operation..................................... 206
Cruise control See: Using Cruise Control.............................. 206
Customer Assistance.................................266
D
Data Recording
..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps
...........................103
Type 1 - Conventional
(Non-Configurable)...................................... 103
Type 2 - Configurable........................................ 103
Declaration of Conformity
.......................508
Radio Frequency Statement........................ 508
Diesel Particulate Filter
...............................167
Diesel Particulate Filter Automatic
Regeneration................................................... 168
Diesel Particulate Filter Information Messages........................................................... 172
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Diesel Particulate Filter Manual
Regeneration................................................... 170
On-Board Diagnostics System..................... 168
Direction Indicators.....................................106 Direction Indicator............................................. 106
Switching the Direction Indicators On and Off....................................................................... 106
Doors and Locks..............................................77
Draining the Fuel Filter Water Trap - Diesel.............................................................297
Draining the Fuel Filter Water Trap..............297
Drive Belt Routing - 2.0L EcoBlue...........313
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Dual
Generators....................................................314
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Single
Generator......................................................314
Drive Control..................................................234 Selectable Drive Modes.................................. 234
Selectable Drive Modes Information Messages......................................................... 235
Driver Alert.......................................................214
Driver Alert System Display............................. 215
Driver Alert System Messages........................ 217
Driver Alert System Warnings........................ 215
Switching Driver Alert On or Off.................... 216
Driver and Passenger Airbags....................52 Children and Airbags........................................... 57
Passenger Airbag On and Off Switch ..........52
Proper Driver and Front Passenger Seating Adjustment........................................................ 57
Driving Aids
.....................................................214
Driving Hints..................................................254
Driving Through Water...............................255
DRL See: Daytime Running Lamps....................... 103
E
Eco
.....................................................................227
Eco Mode............................................................... 227
Efficient Drive Mode......................................... 228
Economical Driving
.....................................254
Electromagnetic Compatibility.............480
Emergency Call Limitations.......................63
Emergency Call Requirements.................62
Emergency Exit.............................................258 Emission Law
.................................................162
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........163
Tampering With a Noise Control System............................................................... 162
End User License Agreement.................483 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 483
Engine Block Heater.....................................147 Using the Engine Block Heater...................... 148
Engine Coolant Check...............................298 Adding Coolant.................................................. 298
Coolant Change................................................. 300
Engine Coolant Temperature Management................................................... 301
Fail-Safe Cooling.............................................. 300
Recycled Coolant.............................................. 300
Severe Climates................................................ 300
Engine Cooling Fan - Diesel.....................298
Engine Cooling Fan - Gasoline
...............298
Engine Emission Control............................162
Engine Immobilizer See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)................................................................ 90
Engine Oil Check
..........................................293
Adding Engine Oil.............................................. 294
Engine Oil Pressure Warning Lamp............294
Engine Oil Dipstick - 2.0L EcoBlue........293
Engine Oil Dipstick - 3.5L Duratec.........293
Engine Oil Dipstick - 3.5L Ecoboost™.................................................293
Engine Specifications - 2.0L EcoBlue........................................................362
Engine Specifications - 3.5L Duratec.........................................................363
Engine Specifications - 3.5L Ecoboost™.................................................364
Entertainment..............................................
424
AM/FM Radio...................................................... 425
Apps........................................................................\
433
Bluetooth Stereo or USB................................ 432
CD (If equipped)................................................. 431
HD Radio ™ Information (If
Available)........................................................ 428
SiriusXM® Satellite Radio (If Activated)........................................................ 426
Sources.................................................................. 425
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Seatbelt Warning Lamp and Indicator
Chime...............................................................47
Conditions of operation..................................... 48
Seats.................................................................128
Security.............................................................90
Selective Catalytic Reductant System - 2.0L EcoBlue
...............................................164
Diesel Exhaust Fluid Guidelines.................... 164
Filling the Diesel Exhaust Fluid Tank..........164
Filling the Diesel Exhaust Fluid Tank Using a Container...................................................... 166
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump..................................... 165
Selective Catalytic Reductant System Warning Lamp................................................. 167
Settings...........................................................443 911 Assist............................................................... 444
Ambient Lighting............................................... 444
Audio...................................................................... 443
Automatic Updates.......................................... 444
Bluetooth.............................................................. 443
Charge Settings................................................. 444
Clock....................................................................... 443
Display................................................................... 444
Driver Assist......................................................... 444
FordPass............................................................... 444
General.................................................................. 444
Message Center................................................. 444
Mobile Apps........................................................ 444
Multi Contour Seats......................................... 444
Navigation............................................................ 444
Personal Profiles............................................... 444
Phone..................................................................... 443
Seats...................................................................... 444
Sound..................................................................... 443
Valet Mode........................................................... 444
Vehicle................................................................... 444
Voice Control...................................................... 444
Side Airbags
.....................................................58
Side Sensing System..................................196
Object Distance Indicator................................ 197
Sitting in the Correct Position..................128
Sliding Door Precautions.............................81
Sliding Door
.......................................................81
Closing the Sliding Door..................................... 81
Opening the Sliding Door................................... 81
Sliding Door – Troubleshooting..................... 86Sliding Door – Troubleshooting...............86
Sliding Door – Frequently Asked
Questions........................................................... 87
Sliding Door – Information Messages.........86
Snow Chains See: Using Snow Chains................................. 343
Spare Wheel See: Changing a Road Wheel....................... 349
Special Notices
................................................16
New Vehicle Limited Warranty........................ 16
Special Operating Conditions Scheduled Maintenance...............................................467
Exceptions........................................................... 469
Speed Control See: Cruise Control........................................... 206
Speed Limiter
.................................................214
Principle of Operation....................................... 214
Using Speed Limiter.......................................... 214
Stability Control
............................................189
Principle of Operation...................................... 189
Starter Switch See: Ignition Switch........................................... 143
Starting a Diesel Engine.............................145 Engine Warning Lamps.................................... 146
Failure to Start..................................................... 145
Glow Plug Indicator........................................... 146
Guarding Against Exhaust Fumes...............146
Important Ventilating Information..............146
Starting the Engine............................................ 145
Stopping the Engine When Your Vehicle is Moving............................................................... 146
Stopping the Engine When Your Vehicle is Stationary......................................................... 146
Starting a Gasoline Engine........................143 Engine Warning Lamps.................................... 145
Failure to Start..................................................... 144
Guarding Against Exhaust Fumes................144
Important Ventilating Information...............145
Starting the Engine............................................ 144
Stopping the Engine When Your Vehicle is Moving............................................................... 144
Stopping the Engine When Your Vehicle is Stationary......................................................... 144
Starting and Stopping the Engine..........143 General Information.......................................... 143
Steering...........................................................228 Adaptive Learning............................................. 229
Electric Power Steering................................... 228
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Steering Information Messages...................
229
Steering Wheel................................................97
Stopping the Engine....................................149
Stopping the Sliding Door Movement.....................................................85
Storage Compartments
..............................141
Streaming Bluetooth Audio - Vehicles Without: SYNC...........................................397
Selecting a Bluetooth Source....................... 397
Supplementary Restraints System
..........51
Principle of Operation.......................................... 51
Switching Auto-Start-Stop On and Off...................................................................149
Switching Off the Engine...........................147 Vehicles With a Turbocharger........................ 147
Symbols Glossary
.............................................9
SYNC™ 3.........................................................416 General Information.......................................... 416
SYNC™ 3 Troubleshooting......................445 Additional Information and
Assistance....................................................... 457
Apps........................................................................\
452
Navigation............................................................. 451
Personal Profiles................................................ 455
Phone
.................................................................... 449
Resetting the System....................................... 457
USB and Bluetooth Audio.............................. 446
Voice Recognition.............................................. 445
Wi-Fi Connectivity............................................. 454
SYNC™ Applications and Services........................................................403
911 Assist.............................................................. 403
SYNC Mobile Apps........................................... 405
SYNC™...........................................................399 General Information......................................... 399
SYNC™ Troubleshooting
.........................407
T
Technical Specifications See: Capacities and Specifications............362
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................268
Tire Care..........................................................325 Glossary of Tire Terminology......................... 327
Inflating the Tires............................................... 334
Information About Uniform Tire Quality Grades............................................................... 325Information Contained on the Tire
Sidewall............................................................ 328
Inspecting the Tires and Wheel Valve Stems ................................................................. 337
Location of the Tire Label.............................. 334
Tire Age.................................................................. 338
Tire and Wheel Alignment............................. 340
Tire Damage........................................................ 338
Tire Pressure Monitoring System.................339
Tire Replacement Requirements................338
Tire Rotation......................................................... 341
Tire Safety Practices........................................ 339
Tire Wear............................................................... 337
United States Department of Transportation Tire Quality
Grades............................................................... 326
Tire Pressure Monitoring System..........344 How Temperature Affects the Tire
Pressures......................................................... 345
Tire Pressure Monitoring System Reset Procedure........................................................ 349
Understanding the Tire Pressure Monitoring System.............................................................. 347
When Changing Tires....................................... 346
When Changing Wheels................................. 346
When Inflating Tires......................................... 346
Tires See: Wheels and Tires..................................... 324
Tow/Haul..........................................................175 Switching Tow/Haul On and Off................... 176
Towing a Trailer
.............................................242
Load Placement................................................. 242
Towing Points
...............................................265
Rear Towing Point............................................. 265
Towing the Vehicle on Four Wheels..........................................................253
Towing..............................................................242
Traction Control............................................188 Principle of Operation...................................... 188
Transmission Code Designation............369
Transmission...................................................173
Transporting the Vehicle
..........................264
Trip Computer.................................................118 Average Fuel.......................................................... 119
Average Speed..................................................... 119
Distance to Empty............................................... 119
Instantaneous Fuel............................................. 119
Personalization..................................................... 119
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index