remote control FORD TRANSIT 2020 Owner's Guide

Possible Cause and Solution
Symptom
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save. A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a
profile.
You did not link the remote control you are using to a
profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote
start on a linked remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not. The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This
could happen if you let a dealership add a new remote
control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your know-
ledge.
456
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™ 3

Cleaning the Interior....................................318
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats................................................ 318
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 320
Leather Interior.................................................... 319
Mirrors.................................................................... 320
Rear Windows..................................................... 320
Seatbelts............................................................... 319
Storage Compartments, Cup Holders and Ashtrays........................................................... 320
Suede Micro Fiber Fabric................................. 319
Cleaning the Wheels...................................321
Cleaning the Windows and Wiper Blades............................................................318
Clearing All MyKeys.......................................74
Climate Control..............................................121
Closing the Sliding Door...............................81 Closing the Sliding Door From Inside Your
Vehicle.................................................................. 81
Closing the Sliding Door From Outside Your Vehicle................................................................. 82
Closing the Sliding Door With the Remote Control................................................................ 85
Cold Weather Precautions
.......................254
Connected Vehicle......................................388 Connecting the Vehicle to a Mobile
Network........................................................... 388
Connected Vehicle Limitations..............388
Connected Vehicle Requirements
........388
Connected Vehicle – Troubleshooting - Vehicles With: Modem
...........................389
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3...........................390
Connecting a Bluetooth® Device - Vehicles Without: SYNC.........................397
Pairing a Device.................................................. 397
Connecting the Vehicle to a Mobile Network.......................................................388
Connecting FordPass to the Modem.........388
Enabling and Disabling the Modem...........388
What Is the Modem.......................................... 388
Connecting the Vehicle to a Wi-Fi Network.......................................................388
Coolant Check See: Engine Coolant Check........................... 298
Crash Sensors and Airbag Indicator.......60 Creating a MyKey............................................72
MyKey Information Messages.......................... 72
Creating a Wi-Fi Hotspot..........................392 Connecting a Device to the Wi-Fi
Hotspot............................................................. 392
Finding the Wi-Fi Hotspot Name and Password......................................................... 392
Cross Traffic Alert........................................224 Cross Traffic Alert behavior when trailer is
attached........................................................... 226
Cross Traffic Alert Indicator........................... 226
Cross Traffic Alert Information Messages.......................................................... 227
Cross Traffic Alert System Limitations...................................................... 226
Cross Traffic Alert System Sensors............226
Switching the System On and Off..............226
Using Cross Traffic Alert.................................. 224
Cruise Control...............................................206 Principle of Operation..................................... 206
Cruise control See: Using Cruise Control.............................. 206
Customer Assistance.................................266
D
Data Recording
..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps
...........................103
Type 1 - Conventional
(Non-Configurable)...................................... 103
Type 2 - Configurable........................................ 103
Declaration of Conformity
.......................508
Radio Frequency Statement........................ 508
Diesel Particulate Filter
...............................167
Diesel Particulate Filter Automatic
Regeneration................................................... 168
Diesel Particulate Filter Information Messages........................................................... 172
512
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

J
Jump Starting the Vehicle - 2.0L
EcoBlue........................................................259
Connecting the Jumper Cables.................... 259
Starting the Engine............................................ 261
Jump Starting the Vehicle - 3.5L Duratec/3.5L Ecoboost™
......................261
Connecting the Jumper Cables.................... 262
Jump Starting...................................................... 263
Preparing Your Vehicle...................................... 261
Removing the Jumper Cables....................... 263
K
Keyless Entry
...................................................88
Keyless Entry Settings....................................... 88
Keyless Entry – Troubleshooting................... 89
Locking and Unlocking the Doors Using Keyless Entry.................................................... 88
Master Access Code........................................... 88
Keyless Entry Settings.................................88 Clearing All Personal Access Codes.............88
Creating Personal Access Codes................... 88
Reprogramming the Unlocking Function............................................................. 88
Keyless Entry – Troubleshooting.............89 Keyless Entry – Frequently Asked
Questions........................................................... 89
Keys and Remote Controls........................64 Principle of Operation........................................ 64
L
Lane Keeping System..................................217 Lane Keeping System Display....................... 219
Lane Keeping System Messages.................220
Lane Keeping System Settings..................... 218
Lane Keeping System Warning Lamps and Indicators.......................................................... 219
Switching Lane Keeping System On or Off........................................................................\
218
Lighting Control
.............................................101
Exterior Lamps On Audible Warning...........102
Flashing High Beam Headlamps.................. 102
High Beam Headlamp Indicator................... 102
Lamps On Indicator........................................... 102
Lighting Control Positions................................ 101Switching High Beam Headlamps On and
Off....................................................................... 102
Switching the Parking Lamps On.................. 101
Lighting
..............................................................101
General Information........................................... 101
Load Carriers See: Roof Racks and Load Carriers -
Bus...................................................................... 236
See: Roof Racks and Load Carriers - Van..................................................................... 236
Load Carrying................................................236
Load Limit
.......................................................237
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 241
Vehicle Loading - with and without a Trailer................................................................. 237
Load Retaining Fixtures.............................236 Securing Cargo................................................... 236
Locating the Cabin Air Filter......................127
Locating the Keyless Entry Keypad.........88
Locking and Unlocking..................................77 Autolock................................................................... 79
Autounlock.............................................................. 79
Configurable Unlocking..................................... 80
Locking...................................................................... 77
Locking and Unlocking the Doors From Inside..................................................................... 77
One-Stage Unlocking........................................ 80
Opening the Double Rear Doors..................... 77
Rear Emergency Exit........................................... 79
Two-Stage Unlocking........................................ 80
Unlocking................................................................. 77
Zone Re-Locking.................................................. 80
Locking and Unlocking the Doors Using Keyless Entry
................................................88
Locking the Doors................................................ 89
Unlocking the Doors........................................... 88
Locking the Steering Wheel.......................97 Unlocking the Steering Wheel......................... 97
Lug Nuts See: Changing a Road Wheel....................... 349
Lug Nuts
.........................................................360
Locking Lug Nuts................................................ 361
Lug Nut Torque.................................................. 360
516
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Opening the Sliding Door From Outside
Your Vehicle........................................................ 81
Opening the Sliding Door With the Remote Control................................................................ 84
Ordering Additional Owner's Literature.......................................................271
Obtaining a French Owner ’s Manual...........271
Overhead Console.........................................141
Overhead Storage.........................................141
P
Parking Aid.......................................................191
Parking Aids
.....................................................191
Principle of Operation........................................ 191
Parking Brake Audible Warning...............185
Parking Brake.................................................185 Parking Brake – Troubleshooting.................185
Parking Brake – Troubleshooting...........185 Parking Brake – Information
Messages.......................................................... 185
Parking Brake – Warning Lamps.................. 185
Passive Anti-Theft System - Vehicles With: Passive Anti-Theft System
(PATS)............................................................90
SecuriLock®.......................................................... 90
PATS See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)................................................................ 90
Perchlorate........................................................15
Personalized Settings..................................119 Chimes.................................................................... 120
Language................................................................ 119
Measure Unit........................................................ 120
Temperature Unit............................................... 120
Tire Pressure Unit............................................... 120
Phone...............................................................434 Android Auto....................................................... 435
Apple CarPlay..................................................... 435
Pairing Your Cell Phone for the First Time................................................................... 434
Text Messaging................................................... 435
Using Your Cell Phone..................................... 434
Playing Media From a USB Device - Vehicles Without: SYNC.........................397
Selecting the USB Device.............................. 398
Supported Audio File Formats...................... 397Post-Crash Alert System
..........................264
Power Door Locks See: Locking and Unlocking.............................. 77
Power Running Boards
................................94
Power Seats....................................................133 Power Lumbar..................................................... 134
Power Windows
...........................................108
Bounce-Back....................................................... 108
Opening and Closing the Windows.............108
Overriding Bounce-Back................................. 108
Resetting Bounce-Back................................... 108
Pre-Collision Assist.....................................230 Distance Alert....................................................... 231
Distance Indication.............................................231
Pre-Collision Assist Information Messages......................................................... 232
Pre-Collision Assist System Sensors..........232
Pre-Collision Assist Warning Lamp............232
Switching Active Braking On and Off..........231
Programming a MyKey
.................................72
Protecting the Environment........................19
Puncture See: Changing a Road Wheel....................... 349
Pushing the Parking Brake Lever Down..............................................................186
R
Rear Overhead Storage...............................141
Rear Parking Aid
............................................193
Object Distance Indicator............................... 194
Rear Parking Aid Information Messages.......................................................... 194
Rear Passenger Climate Controls...........123 Adjusting the Blower Motor Speed..............123
Directing Air to the Footwell Air
Vents................................................................... 123
Directing Air to the Overhead Air Vents................................................................... 123
Directing Air to the Overhead Air Vents and the Footwell Air Vents.................................. 123
Rear Seats
.......................................................134
Installing the Seats............................................ 136
Recline Adjustment........................................... 134
Removing Seats (Passenger Vehicles)........................................................... 135
Rear View Camera
......................................200
Enhanced Parking Aids or Park Pilot..........203
518
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Rear View Camera Locations.........................
201
System Settings................................................. 203
Using the Rear View Camera......................... 201
Rear View Camera See: Rear View Camera.................................. 200
Recommended Towing Weights - Chassis Cab/Crew Van/Cutaway/
Van.................................................................243
Calculating the Maximum Loaded Trailer Weight for Your Vehicle.............................. 245
Recommended Towing Weights - M2 Bus..................................................................245
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 247
Reduced Engine Performance
................254
Refueling..........................................................158 System Warnings............................................... 160
Releasing the Parking Brake.....................185
Remote Control - Vehicles With: Passive Anti-Theft System (PATS)......................66
Changing the Remote Control Battery.........67
Integrated Keyhead Transmitter.................... 66
Locating Your Vehicle.......................................... 67
Programming a New Remote Control..........67
Switching the Panic Alarm On and Off........................................................................\
. 68
Remote Control - Vehicles With: Power Sliding Door
..................................................68
Changing the Remote Control Battery........68
Locating Your Vehicle......................................... 69
Remote Control Information Messages............................................................ 70
Remote Control - Vehicles Without: Passive Anti-Theft System
(PATS).............................................................65
Changing the Remote Control Battery........65
Integrated Keyhead Transmitter.................... 65
Locating Your Vehicle......................................... 66
Programming a New Remote Control.........65
Switching the Panic Alarm On and Off........................................................................\
. 66
Remote Start
..................................................125
About Remote Start.......................................... 125
Enabling Remote Start..................................... 125
Remotely Starting the Engine........................ 125
Remotely Stopping the Engine...................... 125
Remote Start Limitations................................ 125
Remote Start Settings...................................... 125Removing a Headlamp
..............................307
Repairing Minor Paint Damage................321
Replacement Parts Recommendation
........................................15
Collision Repairs.................................................... 16
Scheduled Maintenance and Mechanical Repairs................................................................. 16
Warranty on Replacement Parts.................... 16
Replacing a Lost Key or Remote Control.............................................................70
Replacing the Cabin Air Filter...................127
Reporting Safety Defects (Canada Only)
...............................................................272
Reporting Safety Defects (U.S. Only)...............................................................271
Resetting the Power Sliding Door............85
Restarting the Engine
.................................149
Roadside Assistance..................................257
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 258
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 257
Vehicles Sold in the United States: Using Roadside Assistance.................................... 257
Roadside Emergencies
..............................257
Roof Racks and Load Carriers - Bus.................................................................236
Roof Racks and Load Carriers - Van.................................................................236
Running-In See: Breaking-In................................................. 255
Running Out of Fuel
.....................................157
Adding Fuel From a Portable Fuel
Container.......................................................... 158
Filling a Portable Fuel Container................... 157
S
Safety Canopy ™
............................................59
Safety Precautions.......................................152
Scheduled Maintenance Record...........469
Scheduled Maintenance
..........................462
Seatbelt Extensions......................................50
Seatbelt Height Adjustment......................47
Seatbelt Reminder........................................48 Belt-Minder™........................................................ 48
Seatbelts...........................................................44 Principle of Operation........................................ 44
519
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Resetting the Trip Computer...........................
118
Trip Odometer...................................................... 119
Trip Timer................................................................ 119
U
Under Hood Overview - 2.0L EcoBlue........................................................290
Under Hood Overview - 3.5L Duratec..........................................................291
Under Hood Overview - 3.5L Ecoboost™.................................................292
USB Port
.........................................................398
Using Adaptive Cruise Control................207 Adaptive Cruise Control Indicator................213
Adaptive Cruise Control Information
Messages.......................................................... 213
Adaptive Cruise Control System Sensors............................................................... 211
Automatic Cancellation................................... 210
Canceling the Set Speed................................. 210
Changing the Set Speed................................ 209
Detection Issues................................................. 210
Following a Vehicle........................................... 208
Hilly Condition Usage........................................ 210
Overriding the System..................................... 209
Resuming the Set Speed................................. 210
Setting the Adaptive Cruise Speed............208
Setting the Gap Distance............................... 209
Switching Adaptive Cruise Control Off....................................................................... 210
Switching Adaptive Cruise Control On....................................................................... 207
Switching to Normal Cruise Control............212
System Not Available......................................... 211
Using All-Wheel Drive..................................177 All-Wheel Drive Gauge...................................... 181
All-Wheel Drive Information Messages........................................................... 181
Driving In Special Conditions With All-Wheel Drive (AWD)................................ 177
Operating All-Wheel Drive (AWD) Vehicles with Mismatched Tires................................. 177
Using Cruise Control..................................206 Canceling the Set Speed................................ 206
Changing the Set Speed................................ 206
Cruise Control Indicator................................... 207
Resuming the Set Speed............................... 206Setting the Cruise Speed...............................
206
Switching Cruise Control Off........................ 206
Switching Cruise Control On......................... 206
Using MyKey With Remote Start Systems..........................................................76
Using Power Running Boards....................94 Automatic Power Deploy.................................. 94
Automatic Power Stow..................................... 94
Bounce-back......................................................... 95
Enabling and Disabling...................................... 95
Manual Operation................................................ 95
Manual Power Deploy........................................ 95
Resetting the System......................................... 96
Using Snow Chains.....................................343
Using Stability Control...............................190
Using SYNC™ With Your Media Player............................................................406
Audio Voice Commands................................. 407
Media Sources................................................... 406
Using SYNC™ With Your Phone............402 Accessing Features through the Phone
Menu................................................................. 403
Pairing a Phone.................................................. 402
Phone Controls.................................................. 403
Phone Voice Commands............................... 402
Using Traction Control...............................188 Switching the System Off or On................... 188
System Indicator Lights and Messages .......................................................... 188
Using Voice Recognition...........................398 Apps........................................................................\
423
Automatic Blower Motor Speed Reduction........................................................ 424
Climate.................................................................. 420
Entertainment
..................................................... 419
General................................................................... 418
Initiating a Voice Session............................... 400
Navigation............................................................. 422
Phone...................................................................... 421
Phone Voice Service......................................... 398
SiriusXM Traffic and Travel Link................... 423
System Interaction and Feedback..............401
Voice Settings..................................................... 424
Using Winter Tires.......................................342
Utilizing the Mediation/Arbitration Program (Canada Only)........................269
522
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index