belt FORD TRANSIT CONNECT 2014 2.G Service Manual

911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 33). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 155).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
911 Assist
On 353
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 MyFord Touch
™
(If Equipped)E142608 E142607

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs (except in California).
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Belts and hoses.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States, provided
by a network of participating authorized
Ford Motor Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
383
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Extended Service Plan (ESP)

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
386
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Scheduled Maintenance

Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying ENGINE
OIL CHANGE DUE or OIL CHANGE
REQUIRED in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
387
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Scheduled Maintenance

At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 181). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s). 4
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
389
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Scheduled Maintenance

C
Cabin Air Filter.................................................95
California Proposition 65..............................11
Capacities and Specifications.................237
Cargo Nets.......................................................134 Installing the Net................................................ 134
Removing the Net............................................... 135
Car Wash See: Cleaning the Exterior.............................. 202
Center Console..............................................107
Changing a Bulb...........................................189 Central High Mounted Brake Lamp.............192
Front Fog Lamps................................................. 192
Headlamp............................................................. 190
Interior Lamps...................................................... 193
License Plate Lamp........................................... 193
Rear Lamps........................................................... 192
Side Direction Indicator..................................... 191
Changing a Fuse
............................................176
Fuses........................................................................\
176
Changing a Road Wheel...........................230 Dissimilar Spare Wheel and Tire Assembly
Information....................................................... 231
Stowing the Flat or Spare Tire...................... 234
Tire Change Procedure.................................... 232
Changing the 12V Battery..........................185
Changing the Engine Air Filter.................196 2.5L Engine............................................................ 197
EcoBoost Engines.............................................. 196
Changing the Wiper Blades
.....................186
Changing the Front Wiper Blades................187
Rear Window Wiper Blades............................ 187
Checking MyKey System Status..............46
Checking the Wiper Blades......................186
Child Restraint and Safety Belt Maintenance..................................................31
Child Safety
.......................................................13
General Information............................................. 13
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 24
Right-Hand Side................................................... 24
Child Seat Positioning...................................22
Cigar Lighter
...................................................106
Cleaning Leather Seats.............................205
Cleaning Products.......................................202
Cleaning the Alloy Wheels.......................206
Cleaning the Engine
....................................203 Cleaning the Exterior
..................................202
Cleaning Plastic Exterior Parts..................... 203
Exterior Chrome................................................. 202
Stripes or Graphics (if equipped)................202
Underbody........................................................... 203
Cleaning the Instrument Panel and Instrument Cluster Lens........................204
Cleaning the Interior...................................204
Cleaning the Windows and Wiper Blades
...........................................................204
Clearing All MyKeys.......................................44
Climate Control
..............................................88
Principle of Operation........................................ 88
Clock....................................................................81 Type 1........................................................................\
. 81
Type 2........................................................................\
81
Cold Weather Precautions........................153
Coolant Check See: Engine Coolant Check............................. 182
Cornering Lamps
............................................64
Crash Sensors and Airbag Indicator........39
Creating a MyKey............................................43 Programming/Changing Configurable
Settings............................................................... 44
Cruise Control..................................................56 Principle of Operation....................................... 132
Cruise control See: Using Cruise Control................................ 132
Cup Holders
....................................................107
Customer Assistance.................................160
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................63 Vehicles With Halogen Headlamps..............63
Digital Radio
...................................................251
HD Radio Reception and Station
Troubleshooting............................................ 252
Direction Indicators
.......................................65
Driver and Passenger Airbags...................34 Children and Airbags........................................... 34
Proper Driver and Front Passenger Seating Adjustment........................................................ 34
Driving Aids
.....................................................133
Driving Hints....................................................152
400
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index

Driving Through Water................................153
DRL See: Daytime Running Lamps......................... 63
E
Economical Driving
......................................152
Emission Control System...........................116 On-Board Diagnostics (OBD-II)..................... 117
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 118
End User License Agreement..................367 SYNC® End User License Agreement
(EULA).............................................................. 367
Engine Block Heater......................................111 Using the Engine Block Heater........................ 111
Engine Coolant Check
................................182
Adding Engine Coolant..................................... 183
Checking the Engine Coolant......................... 182
Recycled Engine Coolant................................. 183
Severe Climates.................................................. 184
Engine Immobilizer See: Passive Anti-Theft System..................... 53
Engine Oil Check
............................................181
Adding Engine Oil................................................ 181
Engine Oil Dipstick - 2.5L
............................181
Engine Oil Dipstick........................................181
Engine Specifications - 2.5L.....................237 Drivebelt Routing............................................... 238
Engine Specifications
.................................237
Drivebelt Routing................................................ 237
Entertainment................................................321 AM/FM Radio...................................................... 323
Bluetooth Audio................................................. 339
Browsing Device Content................................. 321
CD........................................................................\
.... 334
SD Card Slot and USB Port............................ 335
SIRIUS® Satellite Radio (If Equipped and Activated)........................................................ 329
Supported Media Players, Formats and Metadata Information................................ 338Essential Towing Checks............................147
Before Towing a Trailer..................................... 148
Hitches.................................................................... 147
Launching or Retrieving a Boat or Personal Watercraft........................................................ 149
Safety Chains....................................................... 147
Trailer Brakes........................................................ 148
Trailer Lamps....................................................... 148
Trailer Towing Connector................................. 147
When Towing a Trailer...................................... 148
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
..................................12
Extended Service Plan (ESP).................382 SERVICE PLANS (CANADA ONLY)............383
SERVICE PLANS (U.S. Only)......................... 382
Exterior Mirrors
................................................69
Fold Away Exterior Mirrors................................ 70
Power Exterior Mirrors........................................ 69
F
Fastening the Safety Belts
..........................26
Safety Belt Extension Assembly.................... 28
Safety Belt Locking Modes................................ 27
Using Safety Belts During Pregnancy...........26
Floor Mats
........................................................153
Fog Lamps - Front See: Front Fog Lamps........................................ 64
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................64
Front Passenger Sensing System............35
Fuel and Refueling.........................................112
Fuel Consumption.........................................116 Calculating Fuel Economy............................... 116
Filling the Tank..................................................... 116
Fuel Quality
......................................................113
Choosing the Right Fuel.................................... 113
Octane Recommendations............................. 113
Fuel Shutoff
....................................................156
Fuse Box Locations.....................................166
Engine Compartment Fuse Box................... 166
Luggage Compartment Fuse Box................166
Passenger Compartment Fuse Box............166
Fuses
.................................................................166
401
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index

Fuse Specification Chart............................167
Engine Compartment Fuse Box.................... 167
Load Compartment Fuse Box........................ 173
Passenger Compartment Fuse Box..............171
G
Gauges................................................................72 Engine Coolant Temperature Gauge.............72
Fuel Gauge.............................................................. 73
Information Display.............................................. 72
General Information on Radio Frequencies....................................................41
General Maintenance Information.......384
Multi-Point Inspection..................................... 386
Owner Checks and Services.......................... 385
Protecting Your Investment.......................... 384
Why Maintain Your Vehicle?......................... 384
Why Maintain Your Vehicle at Your Dealership?..................................................... 384
Getting Assistance Outside the U.S. and Canada..........................................................163
Getting the Services You Need...............160 Away From Home.............................................. 160
Global Opening and Closing
......................69
Closing the Windows.......................................... 69
Opening the Windows....................................... 69
H
Handbrake See: Parking Brake.............................................. 122
Hazard Warning Flashers..........................156
Headlamp Exit Delay....................................63
Head Restraints..............................................96 Adjusting the Head Restraint........................... 97
Heated Seats
.................................................104
Heated Windows and Mirrors...................94 Heated Exterior Mirrors...................................... 95
Heated Rear Window......................................... 95
Heated Windshield.............................................. 95
Heating See: Climate Control.......................................... 88
Hill Start Assist..............................................123 Using Hill Start Assist........................................ 123Hints on Controlling the Interior
Climate............................................................92
Cooling the Interior Quickly.............................. 93
General Hints......................................................... 92
Heating the Interior Quickly.............................. 93
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 93
Recommended Settings for Cooling ...........93
Recommended Settings for Heating............93
Side Window Defogging in Cold Weather.............................................................. 93
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 93
Hints on Driving With Anti-Lock Brakes.............................................................122
Hood Lock See: Opening and Closing the Hood............177
I
Ignition Switch
..............................................109
In California (U.S. Only)..............................161
Information Display Control.......................57
Information Displays
......................................77
General Information............................................. 77
Information....................................................346 911 Assist............................................................... 353
Alerts...................................................................... 352
Calendar................................................................ 352
Sirius Travel Link................................................ 350
SYNC Services (If Equipped, United States Only).................................................................. 347
Vehicle Health Report...................................... 355
Information Messages
..................................82
Installing Child Seats.....................................14 Child Seats............................................................... 14
Using Lap and Shoulder Belts.......................... 15
Using Lower Anchors and Tethers for Children (LATCH).............................................. 17
Using Tether Straps.............................................. 19
Instrument Cluster
.........................................72
Instrument Lighting Dimmer.....................63
402
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index

Rear View Camera.......................................130
Switching the Rear View Camera Off..........131
Switching the Rear View Camera On.........130
Using the Display................................................ 130
Vehicles With Parking Aid................................. 131
Rear View Camera See: Rear View Camera................................... 130
Rear Window Wiper and Washers...........59 Rear Window Washer........................................ 60
Rear Window Wiper............................................ 59
Recommended Towing Weights............145 Calculating the Maximum Loaded Trailer
Weight............................................................... 146
Reduced Engine Performance.................152
Refueling...........................................................114 Easy Fuel ™ Capless Fuel System.................115
Remote Control...............................................41 Car Finder................................................................ 42
Integrated Keyhead Transmitter...................... 41
Programming a New Remote Control...........41
Replacing the Battery......................................... 42
Reprogramming the Unlocking Function............................................................... 41
Repairing Minor Paint Damage
..............206
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................42
Reporting Safety Defects (Canada Only)...............................................................165
Reporting Safety Defects (U.S. Only)..............................................................164
Roadside Assistance
...................................155
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 155
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 155
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 155
Vehicles Sold in the United States: Using Roadside Assistance.................................... 155
Roadside Emergencies...............................155
Roof Racks and Load Carriers
.................136
Maximum Load Weights.................................. 136Running-In
See: Breaking-In.................................................. 152
Running Out of Fuel......................................113 Refilling With a Portable Fuel
Container........................................................... 113
S
Safety Belt Height Adjustment.................28
Safety Belt Minder
.........................................29
Belt-Minder™........................................................ 29
Safety Belts......................................................25 Principle of Operation......................................... 25
Safety Belt Warning Lamp and Indicator Chime
..............................................................29
Conditions of operation..................................... 29
Safety Canopy ™
............................................38
Safety Precautions........................................112
Satellite Radio..............................................253
Satellite Radio Electronic Serial Number
(ESN)................................................................ 254
Satellite Radio Reception Factors...............254
SIRIUS® Satellite Radio Service.................. 254
Troubleshooting................................................. 255
Scheduled Maintenance Record
...........392
Scheduled Maintenance..........................384
Seats...................................................................96
Security..............................................................53
Settings.............................................................311 Clock........................................................................\
312
Display..................................................................... 312
Settings.................................................................. 314
Sound...................................................................... 313
Vehicle..................................................................... 313
Sitting in the Correct Position...................96
Snow Chains See: Using Snow Chains................................. 225
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................390
Speed Control See: Cruise Control............................................. 132
Stability Control............................................125 Principle of Operation....................................... 125
Starter Switch See: Ignition Switch........................................... 109
405
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index

Using Cruise Control....................................132
Switching Cruise Control Off.......................... 132
Switching Cruise Control On........................... 132
Using MyKey With Remote Start Systems...........................................................47
Using Snow Chains.....................................225
Using Stability Control................................126
AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 126
Using SYNC™ With Your Media Player............................................................285
Accessing Your Play Menu.............................. 291
Connecting Your Digital Media Player to the USB Port.......................................................... 286
Media Menu Features...................................... 290
Media Voice Commands................................ 288
System Settings................................................. 293
What's Playing?................................................. 287
Using SYNC™ With Your Phone............263 Accessing Features Through the Phone
Menu.................................................................. 270
Accessing Your Phone Settings.................... 274
Making a Call...................................................... 268
Pairing a Cell Phone for the First Time................................................................... 263
Pairing Subsequent Cell Phones.................265
Phone Options during an Active Call.........269
Receiving Calls................................................... 269
System Settings................................................. 276
Text Messaging.................................................... 272
Using Traction Control
................................124
Switching the System Off Using a
Switch................................................................ 124
Switching the System Off Using the Information Display Controls.................... 124
System Indicator Lights and Messages.......................................................... 124
Using Voice Recognition
...........................260
Initiating a Voice Session............................... 260
System Interaction and Feedback...............261
Using Winter Tires
.......................................225
Utilizing the Mediation/Arbitration Program (Canada Only).........................162
V
Vehicle Care...................................................202
Vehicle Certification Label.......................240 Vehicle Identification Number
................239
Vehicle Storage............................................206
Battery.................................................................... 207
Body....................................................................... 206
Brakes..................................................................... 207
Cooling system................................................... 207
Engine..................................................................... 207
Fuel system.......................................................... 207
General.................................................................. 206
Miscellaneous..................................................... 207
Removing Vehicle From Storage.................. 207
Tires........................................................................\
. 207
Ventilation See: Climate Control.......................................... 88
Vents See: Air Vents........................................................ 88
VIN See: Vehicle Identification Number............239
Voice Control
...................................................56
W
Warning Lamps and Indicators.................73 Airbag - Front......................................................... 73
Anti-Lock Braking System................................. 73
Battery...................................................................... 73
Blind Spot Monitor............................................... 73
Brake System......................................................... 73
Cruise Control........................................................ 74
Direction Indicator................................................ 74
Engine Oil................................................................. 74
Fasten Safety Belt................................................ 74
Fog Lamps - Front................................................ 74
High Beam............................................................... 74
Information............................................................. 74
Low Fuel Level....................................................... 74
Low Tire Pressure Warning............................... 74
Parking Lamps....................................................... 75
Service Engine Soon............................................ 75
Traction and Stability Control.......................... 75
Traction and Stability Control Off.................. 75
Washer Fluid Check.....................................184
Washers See: Cleaning the Exterior.............................. 202
See: Wipers and Washers................................. 58
Waxing.............................................................203
Wheel Nuts See: Changing a Road Wheel....................... 230
407
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index