tow FORD TRANSIT CONNECT 2014 2.G Service Manual

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered
services in Canada or the continental
United States. Coverage extends to
vehicles that use public, non-seasonal,
annually traveled roadways. Roadside
Assistance coverage does not extend to
vehicles involved in cross-country driving,
logging, autocross and any other form of
off-road use. Well maintained roads and
surfaces help ensure safe travel for the
supplier, and allow their representatives
to perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to
the dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm
if you are eligible for additional coverage
before you authorize or pay for the service.
Call the Ford Roadside Assistance at
1-800-665-2006 for additional
information.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle is equipped with a
fuel pump shut-off feature that stops the
flow of fuel to the engine. Not every impact
will cause a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle by
doing the following:
1. Turn the ignition off.
2. Turn the ignition to crank.
3. Turn the ignition off.
4.
Turn the ignition on again to re-enable
the fuel pump.
JUMP STARTING THE VEHICLE WARNINGS
The gases around the battery can
explode if exposed to flames, sparks
or lit cigarettes. An explosion could
result in personal injury or vehicle damage.
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Circuits protected
Fuse Rating
Fuse
Overhead console switch bank
Not used
-
F61
Autowipers
5A
F62
Auto-dimming interior mirror
Not used
-
F63
Not used
-
F64
Liftgate release
10A
F65
Front door double locking and unlock relay
20A
F66
SYNC
7.5A
F67
Front display interface module
Global positioning system module
Not used
-
F68
Instrument panel cluster
5A
F69
Central locking relay
20A
F70
Heating control head (manual air conditioning)
10A
F71
Dual automatic temperature control
Steering wheel module
7.5A
F72
Data link connector
7.5A
F73
Battery backup sounder
High beam headlamp
15A
F74
Front fog lamp
15A
F75
Reversing lamp
10A
F76
Washer pump
20A
F77
Not used
5A
F78
Audio unit
15A
F79
DVD navigation system
Touchscreen
Hazard flasher switch
Door lock switch
Not used
-
F80
Power sunroof
5A
F81
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Circuits protected
Fuse Rating
Fuse
Door control unit rear left
25A
F6
Door control unit rear right
25A
F7
Not used
-
F8
Not used
-
F9
Not used
-
F10
Not used
-
F11
Not used
-
F12
Not used
-
F13
Not used
-
F14
Not used
-
F15
Not used
-
F16
Not used
-
F17
Not used
-
F18
Not used
-
F19
Not used
-
F20
Not used
-
F21
Not used
-
F22
Not used
-
F23
Not used
-
F24
Rear blower motor
40A
F25
Accessories
40A
F26
Trailer tow module
Not used
-
F27
Not used
-
F28
Rear view camera
5A
F29
Parking aid
5A
F30
Not used
-
F31
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CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
•
Motorcraft Bug and Tar Remover
(ZC-42)
• Motorcraft Custom Bright Metal
Cleaner (ZC-15)
• Motorcraft Detail Wash (ZC-3-A)
• Motorcraft Dusting Cloth (ZC-24)
• Motorcraft Engine Shampoo and
Degreaser (U.S. only) (ZC-20)
• Motorcraft Engine Shampoo (Canada
only) (CXC-66-A)
• Motorcraft Multi-Purpose Cleaner
(Canada only) (CXC-101)
• Motorcraft Premium Glass Cleaner
(Canada only) (CXC-100)
• Motorcraft Premium Quality
Windshield Washer Fluid (Canada
only) [CXC-37-(A, B, D or F)]
• Motorcraft Premium Windshield Wash
Concentrate with Bitterant (U.S. only)
(ZC-32-B2)
• Motorcraft Professional Strength
Carpet & Upholstery Cleaner (ZC-54)
• Motorcraft Premium Leather and Vinyl
Cleaner (ZC-56)
• Motorcraft Spot and Stain Remover
(U.S. only) (ZC-14)
• Motorcraft Ultra-Clear Spray Glass
Cleaner (ZC-23)
• Motorcraft Wheel and Tire Cleaner
(ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash. •
Never use strong household detergents
or soap, such as dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash a vehicle that is “hot to the
touch ” or during exposure to strong,
direct sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel in order to eliminate
water spotting.
• Immediately remove items such as
gasoline, diesel fuel, bird droppings and
insect deposits because they can cause
damage to your vehicle ’s paintwork
and trim over time. Use Motorcraft Bug
and Tar Remover.
• Remove any exterior accessories, such
as antennas, before entering a car
wash.
Note: Suntan lotions and insect repellents
can damage any painted surface; if these
substances come in contact with your
vehicle, wash off as soon as possible.
Stripes or Graphics (if equipped)
Do not use a commercial or high-pressure
sprayer on the surface or edge of stripes
and graphics. This can cause damage to
the film and cause the edge of the film to
peel away from the vehicle surface.
Exterior Chrome
Note: Never use abrasive materials such as
steel wool or plastic pads as they can
scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels and wheel
covers
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It is recommended that the two
front tires or two rear tires
generally be replaced as a pair.
The tire pressure sensors mounted
in the wheels (originally installed
on your vehicle) are not designed
to be used in aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor
Company may affect the
operation of your tire pressure
monitoring system.
If the tire pressure monitoring
system indicator is flashing, your
tire pressure monitoring system is
malfunctioning. Your replacement
tire might be incompatible with
your TPMS, or some component
of the TPMS may be damaged.
Safety Practices
WARNINGS
If your vehicle is stuck in
snow, mud, sand, etc., do not
rapidly spin the tires. Spinning the
tires can tear the tire and cause
an explosion. A tire can explode in
as little as three to five seconds. Do not spin the wheels at
over 35 mph (56 km/h). The
tires may fail and injure a
passenger or bystander. Driving habits have a great deal
to do with your tire mileage and
safety.
*Observe posted speed limits. *Avoid fast starts, stops and turns.
*Avoid potholes and objects on
the road.
*Do not run over curbs or hit the
tire against a curb when parking.
Highway Hazards
No matter how carefully you drive
there is always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
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If you get a flat tire while driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
Have a flat serviced by an authorized
dealer in order to prevent damage to the
tire pressure monitoring system sensors.
See Tire Pressure Monitoring System
(page 226). Replace the spare tire with a
road tire as soon as possible. During
repairing or replacing of the flat tire, have
an authorized dealer inspect the tire
pressure monitoring system sensor for
damage.
Dissimilar Spare Wheel and Tire
Assembly Information WARNING
Failure to follow these guidelines
could result in an increased risk of
loss of vehicle control, injury or death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by Ford. If the dissimilar spare tire or wheel
is damaged, it should be replaced rather
than repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of three types:
1.
T-type mini-spare:
This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall. 2.
Full-size dissimilar spare with label
on wheel:
This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed 50 mph (80 km/h)
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if
applicable).
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed 70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
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•
Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure WARNINGS
When one of the front wheels is off
the ground, the transmission alone
will not prevent the vehicle from
moving or slipping off the jack, even if the
transmission selector lever is in position P. To help prevent your vehicle from
moving when you change a tire, be
sure to place the transmission
selector lever in position P, set the parking
brake and block (in both directions) the
wheel that is diagonally opposite (other
side and end of the vehicle) to the tire
being changed. WARNINGS
Never get underneath a vehicle that
is supported only by a jack. If your
vehicle slips off the jack, you or
someone else could be seriously injured. Do not attempt to change a tire on
the side of the vehicle close to
moving traffic. Pull far enough off the
road to avoid the danger of being hit when
operating the jack or changing the wheel. Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one
provided as original equipment with your
vehicle, make sure the jack capacity is
adequate for the vehicle weight, including
any vehicle cargo or modifications. Note:
Passengers should not remain in the
vehicle when the vehicle is being jacked.
Note: The jack and tools are located behind
a cover in the sidewall at the left rear of the
cargo area. Remove the retention straps and
wing nut before removing the jack.
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Move the transmission selector lever to position P and switch the ignition
off.
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10. Indentations in the sills show the
location of the jacking points.11. Align the slot on top of the jack with
the sheet metal flange indicated by
the jack locator triangle next to the
tire you are changing. Turn the jack
handle clockwise until the wheel is
completely off the ground.
12. Remove the lug nuts with the lug wrench.
13. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered.
14. Lower the wheel by turning the jack handle counterclockwise. 15.
Remove the jack and fully tighten the
lug nuts in the order shown. Tighten
the lug nuts to the correct
specification. See Technical
Specifications (page 235).
16. Fit the wheel cover onto the rim making sure the valve stem aligns
with the indent in the ring on the back
of the cover. Tap it with the palm of
your hand to lock it into place.
Stowing the Flat or Spare Tire
Do not raise the spare wheel carrier
without the wheel attached. Damage can
occur to the winch mechanism if lowered
without a wheel attached.
Note: Failure to follow spare tire stowage
instructions may result in failure of cable or
loss of spare tire.
Note: Do not lay alloy wheels face down
on the ground, this will damage the paint.
When stowing the flat tire use a sheet or
mat under the wheel to protect the paint.
1. Stow the flat or spare tire with the valve stem facing downward.
2. Slide the wheel partially under the vehicle and install the retainer through
the wheel center. Pull on the cables to
align the components at the end of the
cables.
3. Attach the second cable by screwing the bolt into one of the holes in the
wheel.
4. Turn the end of the first cable so it fits through the slot and install the cable.
Then slide the cap over the retainer.
5. Turn the jack handle clockwise to raise
the tire to its stowed position
underneath the vehicle. The effort to
turn the jack handle increases
significantly when the tire is raised to
the maximum tightness. Tighten to the
best of your ability.
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4
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6. Check that the tire is flat against the
frame and is fully tight. Try to push or
pull, then turn the tire to be sure it will
not move. Loosen and retighten, if
necessary. Failure to properly stow the
spare tire may result in failure of the
winch cable and loss of the tire. 7.
Repeat this tightness check procedure
when servicing the spare tire pressure
(every six months, per scheduled
maintenance information), or at any
time that the spare tire is disturbed
through service of other components.
Return the jack and tools to the storage
position in the cargo area.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materials
present on the mounting surfaces of the wheel or the surface of the wheel hub,
brake drum or brake disc that contacts the wheel. Make sure that any fasteners
that attach the rotor to the hub are secured so they do not interfere with the mounting
surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the
wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off
while your vehicle is in motion, resulting in loss of control. Ib-ft (Nm)
*
Bolt size
100 (135)
M12 x 1.5
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford
recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any
wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
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