tow FORD TRANSIT CONNECT 2014 2.G Repair Manual

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs (except in California).
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Belts and hoses.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States, provided
by a network of participating authorized
Ford Motor Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
383
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Extended Service Plan (ESP)

When to expect the OIL CHANGE REQUIRED message
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(5000-7999 km) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (All-wheel
drive vehicles).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings (All-wheel drive vehicles).
388
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified, or within
3000 miles (4800 kilometers) of a
message indicating that an oil change is
required appears in the information display.
•
Example 1
: The oil change required
message comes on at 28751 miles
(46270 kilometers). Perform the
30000-mile (48000-kilometer)
automatic transmission fluid
replacement.
• Example 2
: The oil change required
message has not come on, but the
odometer reads 30000 miles (48000
kilometers) (for example, the
Intelligent Oil-Life Monitor was reset
at 25000 miles [40000 kilometers]).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Change automatic transmission fluid.
Every 30000 miles (48000
km) Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* This is an optional feature.
390
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Scheduled Maintenance

A
A/C
See: Climate Control.......................................... 88
About This Manual...........................................7
ABS See: Brakes............................................................ 122
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 122
Accessories....................................................365 Exterior style........................................................ 365
Interior style......................................................... 365
Lifestyle................................................................. 365
Peace of mind..................................................... 365
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps.........................188 Horizontal Aim Adjustment............................ 189
Vertical Aim Adjustment................................. 188
Adjusting the Steering Wheel
....................55
Airbag Disposal..............................................40
Air Conditioning See: Climate Control.......................................... 88
Air Vents
............................................................88
Center Air Vents.................................................... 88
Side Air Vents........................................................ 89
Alarm See: Anti-Theft Alarm........................................ 54
Anti-Theft Alarm
............................................54
Alarm System........................................................ 54
Arming the Alarm................................................. 54
Disarming the Alarm........................................... 54
Triggering the Alarm............................................ 54
Appendices....................................................367
Audible Warnings and Indicators
.............75
Automatic Transmission Warning
Chime................................................................... 76
Headlamps On Warning Chime...................... 75
Key in Ignition Warning Chime......................... 75
Parking Brake On Warning Chime.................. 75
Audio Control
...................................................55
Audio Input Jack...........................................256
Audio System
................................................242
General Information.......................................... 242
Audio Troubleshooting
...............................257 Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio
.............................249
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................247
Audio Unit - Vehicles With: AM/ FM...................................................................243
AUX Button.......................................................... 246
Clock Button........................................................ 245
Frequency Band Buttons................................ 245
Menu Button........................................................ 246
Sound Button...................................................... 245
Station Preset Buttons.................................... 245
Station Tuning Buttons................................... 245
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................246
Autolamps........................................................62
Automatic Climate Control
.........................91
Mono Mode............................................................ 92
Switching Mono Mode Back On..................... 92
Switching Mono Mode Off................................ 92
Temperature Control.......................................... 92
Automatic Transmission
.............................119
Brake-Shift Interlock......................................... 120
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 121
SelectShift Automatic® Transmission.................................................... 119
Understanding the Positions of Your Automatic Transmission.............................. 119
Automatic Transmission Fluid Check.............................................................184
Autowipers.......................................................58
Auxiliary Power Points...............................106 12 Volt DC Power Point..................................... 106
B
Bonnet Lock See: Opening and Closing the Hood............177
Booster Seats
..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check.........................................184
Brakes................................................................122 General Information........................................... 122
Breaking-In......................................................152
Bulb Specification Chart...........................194
399
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index

C
Cabin Air Filter.................................................95
California Proposition 65..............................11
Capacities and Specifications.................237
Cargo Nets.......................................................134 Installing the Net................................................ 134
Removing the Net............................................... 135
Car Wash See: Cleaning the Exterior.............................. 202
Center Console..............................................107
Changing a Bulb...........................................189 Central High Mounted Brake Lamp.............192
Front Fog Lamps................................................. 192
Headlamp............................................................. 190
Interior Lamps...................................................... 193
License Plate Lamp........................................... 193
Rear Lamps........................................................... 192
Side Direction Indicator..................................... 191
Changing a Fuse
............................................176
Fuses........................................................................\
176
Changing a Road Wheel...........................230 Dissimilar Spare Wheel and Tire Assembly
Information....................................................... 231
Stowing the Flat or Spare Tire...................... 234
Tire Change Procedure.................................... 232
Changing the 12V Battery..........................185
Changing the Engine Air Filter.................196 2.5L Engine............................................................ 197
EcoBoost Engines.............................................. 196
Changing the Wiper Blades
.....................186
Changing the Front Wiper Blades................187
Rear Window Wiper Blades............................ 187
Checking MyKey System Status..............46
Checking the Wiper Blades......................186
Child Restraint and Safety Belt Maintenance..................................................31
Child Safety
.......................................................13
General Information............................................. 13
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 24
Right-Hand Side................................................... 24
Child Seat Positioning...................................22
Cigar Lighter
...................................................106
Cleaning Leather Seats.............................205
Cleaning Products.......................................202
Cleaning the Alloy Wheels.......................206
Cleaning the Engine
....................................203 Cleaning the Exterior
..................................202
Cleaning Plastic Exterior Parts..................... 203
Exterior Chrome................................................. 202
Stripes or Graphics (if equipped)................202
Underbody........................................................... 203
Cleaning the Instrument Panel and Instrument Cluster Lens........................204
Cleaning the Interior...................................204
Cleaning the Windows and Wiper Blades
...........................................................204
Clearing All MyKeys.......................................44
Climate Control
..............................................88
Principle of Operation........................................ 88
Clock....................................................................81 Type 1........................................................................\
. 81
Type 2........................................................................\
81
Cold Weather Precautions........................153
Coolant Check See: Engine Coolant Check............................. 182
Cornering Lamps
............................................64
Crash Sensors and Airbag Indicator........39
Creating a MyKey............................................43 Programming/Changing Configurable
Settings............................................................... 44
Cruise Control..................................................56 Principle of Operation....................................... 132
Cruise control See: Using Cruise Control................................ 132
Cup Holders
....................................................107
Customer Assistance.................................160
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................63 Vehicles With Halogen Headlamps..............63
Digital Radio
...................................................251
HD Radio Reception and Station
Troubleshooting............................................ 252
Direction Indicators
.......................................65
Driver and Passenger Airbags...................34 Children and Airbags........................................... 34
Proper Driver and Front Passenger Seating Adjustment........................................................ 34
Driving Aids
.....................................................133
Driving Hints....................................................152
400
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index

Driving Through Water................................153
DRL See: Daytime Running Lamps......................... 63
E
Economical Driving
......................................152
Emission Control System...........................116 On-Board Diagnostics (OBD-II)..................... 117
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 118
End User License Agreement..................367 SYNC® End User License Agreement
(EULA).............................................................. 367
Engine Block Heater......................................111 Using the Engine Block Heater........................ 111
Engine Coolant Check
................................182
Adding Engine Coolant..................................... 183
Checking the Engine Coolant......................... 182
Recycled Engine Coolant................................. 183
Severe Climates.................................................. 184
Engine Immobilizer See: Passive Anti-Theft System..................... 53
Engine Oil Check
............................................181
Adding Engine Oil................................................ 181
Engine Oil Dipstick - 2.5L
............................181
Engine Oil Dipstick........................................181
Engine Specifications - 2.5L.....................237 Drivebelt Routing............................................... 238
Engine Specifications
.................................237
Drivebelt Routing................................................ 237
Entertainment................................................321 AM/FM Radio...................................................... 323
Bluetooth Audio................................................. 339
Browsing Device Content................................. 321
CD........................................................................\
.... 334
SD Card Slot and USB Port............................ 335
SIRIUS® Satellite Radio (If Equipped and Activated)........................................................ 329
Supported Media Players, Formats and Metadata Information................................ 338Essential Towing Checks............................147
Before Towing a Trailer..................................... 148
Hitches.................................................................... 147
Launching or Retrieving a Boat or Personal Watercraft........................................................ 149
Safety Chains....................................................... 147
Trailer Brakes........................................................ 148
Trailer Lamps....................................................... 148
Trailer Towing Connector................................. 147
When Towing a Trailer...................................... 148
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
..................................12
Extended Service Plan (ESP).................382 SERVICE PLANS (CANADA ONLY)............383
SERVICE PLANS (U.S. Only)......................... 382
Exterior Mirrors
................................................69
Fold Away Exterior Mirrors................................ 70
Power Exterior Mirrors........................................ 69
F
Fastening the Safety Belts
..........................26
Safety Belt Extension Assembly.................... 28
Safety Belt Locking Modes................................ 27
Using Safety Belts During Pregnancy...........26
Floor Mats
........................................................153
Fog Lamps - Front See: Front Fog Lamps........................................ 64
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................64
Front Passenger Sensing System............35
Fuel and Refueling.........................................112
Fuel Consumption.........................................116 Calculating Fuel Economy............................... 116
Filling the Tank..................................................... 116
Fuel Quality
......................................................113
Choosing the Right Fuel.................................... 113
Octane Recommendations............................. 113
Fuel Shutoff
....................................................156
Fuse Box Locations.....................................166
Engine Compartment Fuse Box................... 166
Luggage Compartment Fuse Box................166
Passenger Compartment Fuse Box............166
Fuses
.................................................................166
401
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index

Rear View Camera.......................................130
Switching the Rear View Camera Off..........131
Switching the Rear View Camera On.........130
Using the Display................................................ 130
Vehicles With Parking Aid................................. 131
Rear View Camera See: Rear View Camera................................... 130
Rear Window Wiper and Washers...........59 Rear Window Washer........................................ 60
Rear Window Wiper............................................ 59
Recommended Towing Weights............145 Calculating the Maximum Loaded Trailer
Weight............................................................... 146
Reduced Engine Performance.................152
Refueling...........................................................114 Easy Fuel ™ Capless Fuel System.................115
Remote Control...............................................41 Car Finder................................................................ 42
Integrated Keyhead Transmitter...................... 41
Programming a New Remote Control...........41
Replacing the Battery......................................... 42
Reprogramming the Unlocking Function............................................................... 41
Repairing Minor Paint Damage
..............206
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................42
Reporting Safety Defects (Canada Only)...............................................................165
Reporting Safety Defects (U.S. Only)..............................................................164
Roadside Assistance
...................................155
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 155
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 155
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 155
Vehicles Sold in the United States: Using Roadside Assistance.................................... 155
Roadside Emergencies...............................155
Roof Racks and Load Carriers
.................136
Maximum Load Weights.................................. 136Running-In
See: Breaking-In.................................................. 152
Running Out of Fuel......................................113 Refilling With a Portable Fuel
Container........................................................... 113
S
Safety Belt Height Adjustment.................28
Safety Belt Minder
.........................................29
Belt-Minder™........................................................ 29
Safety Belts......................................................25 Principle of Operation......................................... 25
Safety Belt Warning Lamp and Indicator Chime
..............................................................29
Conditions of operation..................................... 29
Safety Canopy ™
............................................38
Safety Precautions........................................112
Satellite Radio..............................................253
Satellite Radio Electronic Serial Number
(ESN)................................................................ 254
Satellite Radio Reception Factors...............254
SIRIUS® Satellite Radio Service.................. 254
Troubleshooting................................................. 255
Scheduled Maintenance Record
...........392
Scheduled Maintenance..........................384
Seats...................................................................96
Security..............................................................53
Settings.............................................................311 Clock........................................................................\
312
Display..................................................................... 312
Settings.................................................................. 314
Sound...................................................................... 313
Vehicle..................................................................... 313
Sitting in the Correct Position...................96
Snow Chains See: Using Snow Chains................................. 225
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................390
Speed Control See: Cruise Control............................................. 132
Stability Control............................................125 Principle of Operation....................................... 125
Starter Switch See: Ignition Switch........................................... 109
405
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index

Starting a Gasoline Engine........................110
Before starting the engine check the
following:........................................................... 110
Cold or Hot Engine.............................................. 110
Engine Idle Speed after Starting................... 110
Flooded Engine.................................................... 110
Starting and Stopping the Engine.........109 General Information.......................................... 109
Steering............................................................133 Electric Power Steering.................................... 133
Steering Wheel...............................................55
Storage Compartments.............................107
Sun Shades - Vehicles With: Panoramic Roof Panel.....................................................70
Bounce-Back........................................................... 71
Opening and Closing the Sun Shade.............71
Sun Shade Relearning......................................... 71
Supplementary Restraints System.........33 Principle of Operation......................................... 33
Switching Off the Engine
...........................110
Vehicles With a Turbocharger........................ 110
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................278
911 Assist............................................................... 278
SYNC AppLink.................................................... 284
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, Unites
States Only).................................................... 282
Vehicle Health Report..................................... 280
SYNC™...........................................................258 General Information......................................... 258
SYNC™ Troubleshooting
.........................296
T
Tailgate See: Manual Liftgate........................................... 52
Technical Specifications - 2.5L...............199 Capacities............................................................ 200
Specifications..................................................... 200
Technical Specifications See: Capacities and Specifications.............237
Technical Specifications............................197 Capacities.............................................................. 197
Specifications...................................................... 198
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................162 Tire Care...........................................................210
Glossary of Tire Terminology........................... 211
Information About Uniform Tire Quality Grading.............................................................. 210
Information Contained on the Tire Sidewall............................................................. 212
Temperature A B C.............................................. 211
Traction AA A B C................................................. 211
Treadwear............................................................. 210
Tire Pressure Monitoring System...........226 Changing Tires With a Tire Pressure
Monitoring System........................................ 227
Tire Pressure Monitoring System Reset Procedure........................................................ 229
Understanding the Tire Pressure Monitoring System .............................................................. 227
Tires See: Wheels and Tires..................................... 209
Towing a Trailer
.............................................144
Load Placement................................................. 144
Trailer Lighting..................................................... 145
Towing Points................................................149
Towing the Vehicle on Four Wheels.......151 Emergency Towing.............................................. 151
Recreational Vehicle Towing .......................... 151
Towing..............................................................144
Traction Control
............................................124
Principle of Operation....................................... 124
Trailer Sway Control
....................................145
Transmission Code Designation.............241
Transmission...................................................119
Transmission See: Transmission............................................... 119
Transporting the Vehicle...........................150
Trip Computer - Vehicles Built From: 22-10-2013......................................................81
Average Fuel........................................................... 81
Digital Speedometer............................................ 81
Distance to Empty................................................ 81
Resetting the Trip Computer............................ 81
Trip Odometer........................................................ 81
U
Under Hood Overview - 1.6L.....................179
Under Hood Overview - 2.5L
...................180
USB Port.........................................................256
406
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index