ESP FORD TRANSIT CONNECT 2014 2.G Owners Manual

Media Hub......................................................256
Audio Troubleshooting...............................257
SYNC™
General Information...................................258
Using Voice Recognition...........................260
Using SYNC™ With Your Phone............263
SYNC™ Applications and Services
......278
Using SYNC™ With Your Media Player
...........................................................285
SYNC™ Troubleshooting.........................296
MyFord Touch ™
General Information
...................................303
Settings.............................................................311
Entertainment................................................321
Phone...............................................................339
Information....................................................346
Navigation......................................................356
Accessories
Accessories....................................................365
Appendices
End User License Agreement..................367
Extended Service Plan (ESP)
Extended Service Plan (ESP).................382
Scheduled Maintenance
General Maintenance Information
.......384
Normal Scheduled Maintenance...........387
Special Operating Conditions Scheduled Maintenance.............................................390
Scheduled Maintenance Record
...........392
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
it, the greater the safety and pleasure you
will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle. However, the
essential information in the illustrations is
always correct.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle. This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
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Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 33). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active
passenger airbag. MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNINGS
Always make sure your child is
secured properly in a device that is
appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child. All children are shaped differently.
The recommendations for safety
restraints are based on probable
child height, age and weight thresholds
from National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum WARNINGS
requirements of law. Ford recommends
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and
is compatible with and properly installed
in your vehicle. To locate a child seat fitting
station and CPST, contact the NHTSA toll
free at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John Ambulance
office for referral to a CPST or for further
information, contact your provincial
ministry of transportation, locate your local
St. John Ambulance office by searching for
St. John Ambulance on the internet, or
Transport Canada at 1-800-333-0371
(http://www.tc.gc.ca). Failure to properly
restrain children in safety seats made
especially for their height, age, and weight
may result in an increased risk of serious
injury or death to your child. 13
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Pregnant women should always wear their
safety belt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort will
allow. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Safety Belt Locking Modes
WARNINGS
After any vehicle crash, the safety
belt system at all passenger seating
positions must be checked by an
authorized dealer to verify that the
automatic locking retractor feature for
child seats is still functioning properly. In
addition, all safety belts should be checked
for proper function. Safety belt and retractor assemblies
must be replaced if the safety belt
assembly automatic locking retractor
feature, or any other safety belt function
is not operating correctly when checked
by an authorized dealer. Failure to replace
the safety belt and retractor assembly
could increase the risk of injury in a crash. All safety belts in your vehicle are
combination lap and shoulder belts. The
driver safety belt has the first type of
locking mode, and the front outboard
passenger and rear seat safety belts have
both types of locking modes described as
follows: Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of approximately 5 mph
(8 km/h) or more, the combination safety
belts will lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If
this occurs, let the safety belt retract
slightly and pull webbing out again in a
slow and controlled manner.
Automatic Locking Mode
In this mode, the shoulder belt is
automatically pre-locked. The safety belt
will still retract to remove any slack in the
shoulder belt. The automatic locking mode
is not available on the driver safety belt.
When to Use the Automatic Locking
Mode
This mode should be used any time a child
safety seat, except a booster, is installed
in passenger front or rear seating positions.
Children 12 years old and under should be
correctly restrained in a rear seating
position whenever possible. See Child
Safety (page 13).
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
Note:
Your vehicle ’s keys came with a
security label that provides important
vehicle key cut information. Keep the label
in a safe place for future reference.
Programming a New Remote
Control
See an authorized dealer.
Reprogramming the Unlocking
Function
Note: When you press the unlock button
only the driver and passenger doors are
unlocked. Pressing the unlock button again
unlocks all the doors.
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If the needle enters the red section, the
engine is overheating. Stop the engine,
switch the ignition off and determine the
cause once the engine has cooled down.
See Engine Coolant Check (page 182).
Note: Do not restart the engine until the
cause of overheating has been resolved.
Fuel Gauge
Switch the ignition on. The fuel gauge will
indicate approximately how much remains
in the fuel tank. The fuel gauge may vary
slightly when your vehicle is moving or on
a gradient. The arrow adjacent to the fuel
pump symbol indicates on which side of
the vehicle the fuel filler door is located.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will illuminate when you start your
vehicle to make sure they work. If any
lamps remain on after starting your vehicle,
refer to the respective system warning
lamp for further information.
Note: Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.
Airbag - Front If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer. Anti-Lock Braking System If it illuminates when you are
driving, this indicates a
malfunction. You will continue
to have the normal braking system
(without ABS) unless the brake system
warning lamp is also illuminated. Have the
system checked by your authorized dealer.
Battery If it illuminates while driving, it
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have the system checked
by your authorized dealer immediately.
Blind Spot Monitor
(If Equipped) It will illuminate when you switch
this feature off or in conjunction
with a message. See
Information Messages
(page 82).
Brake System It will illuminate when you
engage the parking brake with
the ignition on.
If it illuminates when you are driving, check
that the parking brake is not engaged. If
the parking brake is not engaged, this
indicates low brake fluid level or a brake
system malfunction. Have the system
checked immediately by your authorized
dealer.
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WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It will take you longer to stop
your vehicle. Have your vehicle checked by
your authorized dealer immediately. Driving
extended distances with the parking brake
engaged can cause brake failure and the
risk of personal injury. Cruise Control (If Equipped)
It will illuminate when you switch
this feature on. See
Using
Cruise Control (page 132).
Direction Indicator Illuminates when the left or right
turn signal or the hazard warning
flasher is turned on. If the
indicators stay on or flash faster, check for
a burned out bulb. See
Changing a Bulb
(page 189).
Engine Oil If it illuminates with the engine
running or when you are driving,
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. See
Engine Oil Check
(page 181).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by your authorized
dealer immediately.
Fasten Safety Belt It will illuminate and a chime will
sound to remind you to fasten
your safety belt. See
Safety
Belt Minder (page 29). Fog Lamps - Front
(If Equipped) It will illuminate when you switch
the front fog lamps on.
High Beam It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the
headlamp flasher.
Information
(If Equipped) It will illuminate when a new
message is stored in the
information display. It will be red
or amber in color depending on the severity
of the message and will remain on until the
cause of the message has been rectified.
See
Information Messages (page 82).
Low Fuel Level It will illuminate when the fuel
level is low or the fuel tank is
nearly empty. Refuel as soon as
possible.
Low Tire Pressure Warning It will illuminate when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check
your tire pressure as soon as possible.
It will also illuminate momentarily when
you switch the ignition on to confirm the
lamp is functional. If it does not illuminate
when you switch the ignition on, or begins
to flash at any time, have the system
checked by your authorized dealer.
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GENERAL INFORMATION
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Information Display Controls You can use the information display
control on the steering wheel to adjust
various system settings on your vehicle.
The instrument panel will display the
system settings.
•
Press the up or down arrow buttons to
scroll through and highlight the options
within a menu.
• Press the right arrow button to enter a
submenu.
• Press the left arrow button to exit a
submenu.
• Press the OK button to choose and
confirm settings or messages.
Menu Structure - Information
Display
Note: Some options may appear slightly
different or not at all if the items are
optional. Trip computer
1
Trip odometer
Dist to empty
Instant fuel
Average fuel
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Menu
Set date
Set time zone
Summer time
24-hour mode
CLOCK
Type 1
To adjust the clock, switch the ignition on
and press buttons H or M on the
information and entertainment display as
necessary.
Type 2
Note: Use the information display to adjust
the clock. See General Information (page
77).
TRIP COMPUTER - VEHICLES
BUILT FROM: 22-10-2013
Resetting the Trip Computer
Press and hold
OK on the current screen
to reset the respective trip, distance, time
and average fuel information.
Trip Odometer
Registers the distance traveled of
individual journeys.
Distance to Empty
Indicates the approximate distance your
vehicle will travel on the fuel remaining in
the tank. Changes in driving pattern may
cause the value to vary. Average Fuel
Indicates the average fuel consumption
since the function was last reset.
Digital Speedometer
The speed your vehicle is traveling at will
display as a digital number.
PERSONALIZED SETTINGS
Measure Units
To swap between imperial and metric
units, scroll to this display and press the
OK
button.
Swapping between imperial and metric
units will affect the following displays:
• Distance to empty.
• Average fuel consumption.
• Instantaneous fuel consumption.
• Average speed.
Switching Chimes Off
The following chimes can be switched off:
• Warning messages.
• Information messages.
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