lock FORD TRANSIT CONNECT 2015 2.G Owners Manual

Troubleshooting tips
Action
Cause
Message
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
Subscription Updated
SIRIUS Satellite Radio Voice
Commands The following table provides the
available SIRUIS voice
commands.
Press the voice button and when
prompted say: Voice command
(Sirius [satellite radio | radio] | sat |
satellite radio)
Then any of the following:
[tune [to]] [Sirius]
[tune [to]] SAT preset <1-10>
[tune [to]] SAT
[tune [to]] SAT 1
[tune [to]] SAT 1 preset <1-10>
[tune [to]] SAT 2
[tune [to]] SAT 2 preset <1-10>
[tune [to]] SAT 3
[tune [to]] SAT 3 preset <1-10> Voice command
[tune [to]] [Sirius] [channel] <0-
223>
[[Sirius] [radio | satellite radio] | sat]
off
([Sirius | satellite radio | Sirius
[satellite] radio | sat] on | play) *
[tune [to]] [Sirius] sports (game |
games)
[Sirius [satellite radio | radio] | sat]
help
* If you have said, sports game, see the
following Sports game chart.
Sports Game Voice command
[tune [to] [the]] game
[tune [to] [the]] name> game
[tune [to] [the]] game
Help
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Message
Item
SYNC Services
A
Travel Link
B
Alerts
C
Calendar
D
Apps
E
Where Am I?
F If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the corner
of the touchscreen with the green tab.
SYNC Services (If Equipped,
United States Only)
Note: SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See
Phone (page 351). Note:
This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions.
Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
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Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by using the
touchscreen, select:
Message
Apps
Vehicle Health Report You can also run a vehicle health
report by voice command.
Press the voice button and when
prompted say: Voice command
Vehicle Health Report
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
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Other traffic alert features allows you to
turn on certain, or all, traffic icons on the
map such as road work, incident, accidents
and closed roads. Scroll down to view all
the different types of alerts. Switch these
features ON or OFF.
Avoid Areas
Choose areas which you want the system
to avoid when calculating a route for you.
Press
Add to program an entry. Once you
make a selection, the system tries to avoid
the area(s) if possible for all routes. To
delete a selection, choose the listing on
the screen. When the screen changes to
Avoid Areas Edit
, you can press Delete
at the bottom right of the screen.
Map Mode
Press the green bar in the upper right area
of the touchscreen to view map mode. Map
mode shows advanced viewing comprised
of both 2D city maps as well as 3D
landmarks (when available).
2D city maps show detailed outlines of
buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential cities
around the globe. These maps also contain
features, such as town blocks, building
footprints and railways.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourist value. The 3D
landmarks appear in 3D map mode only.
Coverage varies and improves with
updated map releases. Change the appearance of the map display
by repeatedly pressing the arrow button in
the upper left corner of the screen. It
toggles between three different map
modes: Heading up, North up and 3D.
Heading up (2D map)
always
shows the direction of forward
travel to be upward on the screen.
This view is available for map
scales up to 2.5 miles (4 kilometers). The
system remembers this setting for larger
map scales, but shows the map in North
up only. If the scale returns below this level,
the system restores Heading up. North up (2D map) always shows
the northern direction to be
upward on the screen.
3D map mode
provides an
elevated perspective of the map.
This viewing angle can be adjusted
and the map can be rotated 180
degrees by touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map.
View
switches between full map, street
list and exit view in route guidance.
Menu
displays a pop-up box that allows
direct access to navigation settings,
View/Edit Route, SIRIUS Travel Link,
Guidance Mute and Cancel Route.
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For a complete listing of the accessories
that are available for your vehicle, contact
an authorized dealer or visit our online
store at Accessories.Ford.com (United
States only).
Ford Motor Company repairs or replaces
any properly authorized, dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
accessory through the warranty that
provides the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Graphics.
• Hitch and towing accessories.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Wheels.
Interior Style
• All-weather floor mats.
• Cargo area protectors.
• Cargo organizers.
• Carpeted floor mats.
• Interior light kit.
• Premium carpeted floor mats.
• Rear seat entertainment*. Lifestyle
•
Ash cup and smokers packages.
• Roof racks and carriers*.
Peace of Mind
• Auto-dimming interior mirror.
• Back-up alarm*.
• Bumper-mounted parking sensor*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the only
extended service plan backed by Ford
Motor Company, and provides peace of
mind protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S. and
Canada. It is the only extended service plan
authorized and backed by Ford Motor
Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes............................................................ 129
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 129
Accessories...................................................380 Exterior Style....................................................... 380
Interior Style........................................................ 380
Lifestyle................................................................. 380
Peace of Mind..................................................... 380
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps.........................196 Horizontal Aim Adjustment............................ 197
Vertical Aim Adjustment................................. 196
Adjusting the Steering Wheel....................61
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control........................................... 95
Air Vents............................................................95 Center Air Vents.................................................... 95
Side Air Vents........................................................ 96
Appendices....................................................382
At a Glance
........................................................13
Audible Warnings and Indicators.............82 Automatic Transmission Warning
Chime.................................................................. 83
Headlamps On Warning Chime...................... 82
Key in Ignition Warning Chime........................ 82
Parking Brake On Warning Chime.................. 82
Audio Control....................................................61
Audio Input Jack
...........................................265
Audio System.................................................251 General Information - United States of
America............................................................. 251
Audio Troubleshooting..............................266
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................258
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
.............................................................256 Audio Unit - Vehicles With: AM/
FM
...................................................................252
AUX Button.......................................................... 255
Clock Button........................................................ 254
Frequency Band Buttons................................ 254
Menu Button........................................................ 255
Sound Button...................................................... 254
Station Preset Buttons.................................... 254
Station Tuning Buttons................................... 254
Audio Unit - Vehicles With: Premium AM/FM/CD
..................................................255
Autolamps........................................................68
Windshield Wiper Activated
Headlamps........................................................ 68
Automatic Climate Control........................97 Mono Mode............................................................ 99
Switching Mono Mode Back On..................... 99
Switching Mono Mode Off............................... 99
Temperature Control.......................................... 98
Automatic Transmission
............................126
Brake-Shift Interlock.......................................... 127
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 128
SelectShift Automatic® Transmission................................................... 126
Understanding the Positions of Your Automatic Transmission............................. 126
Automatic Transmission Fluid Check
..............................................................192
Autowipers.......................................................64
Auxiliary Power Points.................................113 12 Volt DC Power Point...................................... 113
B
Bonnet Lock See: Opening and Closing the Hood...........185
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check.........................................192
Brakes...............................................................129 General Information.......................................... 129
Breaking-In.....................................................160
Bulb Specification Chart...........................202
C
Cabin Air Filter...............................................102
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California Proposition 65..............................11
Capacities and Specifications................246
Cargo Nets.......................................................142
Installing the Net................................................. 142
Removing the Net............................................... 143
Car Wash See: Cleaning the Exterior.................................211
Center Console...............................................114
Changing a Bulb............................................197 Central High Mounted Brake Lamp...........200
Front Fog Lamps............................................... 200
Headlamp............................................................. 198
Interior Lamps...................................................... 201
License Plate Lamp........................................... 201
Rear Lamps......................................................... 200
Side Direction Indicator................................... 199
Changing a Fuse...........................................184
Fuses....................................................................... 184
Changing a Road Wheel
...........................239
Changing a Road Wheel.................................. 241
Dissimilar Spare Wheel and Tire Assembly Information..................................................... 240
Stowing the Flat or Spare Tire...................... 243
Changing the 12V Battery..........................193
Changing the Engine Air Filter................204 2.5L Engine........................................................... 205
EcoBoost Engines............................................. 204
Changing the Wiper Blades......................194 Changing the Front Wiper Blades................195
Rear Window Wiper Blades............................ 195
Checking MyKey System Status...............52
Checking the Wiper Blades......................194
Child Restraint and Safety Belt Maintenance
.................................................36
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks
.........................................29
Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Child Seat Positioning...................................27
Cigar Lighter
.....................................................113
Cleaning Leather Seats..............................214
Cleaning Products
.........................................211
Cleaning the Alloy Wheels........................215
Cleaning the Engine.....................................212 Cleaning the Exterior....................................211
Exterior Chrome Parts........................................ 211
Exterior Plastic Parts.......................................... 212
Stripes or Graphics............................................. 212
Underbody............................................................. 212
Cleaning the Instrument Panel and Instrument Cluster Lens..........................213
Cleaning the Interior....................................213
Cleaning the Windows and Wiper Blades
............................................................213
Clearing All MyKeys........................................51
Climate............................................................368 Climate Control Voice Commands.............369
Climate Control
..............................................95
Principle of Operation........................................ 95
Clock...................................................................88 Type 1........................................................................\
88
Type 2....................................................................... 88
Cold Weather Precautions.........................161
Coolant Check See: Engine Coolant Check............................ 190
Cornering Lamps............................................70
Crash Sensors and Airbag Indicator
........45
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control
..................................................62
Principle of Operation....................................... 139
Cruise control See: Using Cruise Control................................ 139
Cup Holders
.....................................................114
Customer Assistance.................................168
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps............................69 Type 1 - Conventional
(Non-Configurable)....................................... 69
Type 2 - Configurable......................................... 69
Digital Radio
..................................................260
HD Radio Reception and Station
Troubleshooting............................................. 261
Direction Indicators
.........................................71
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Driver and Passenger Airbags...................39
Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driving Aids.....................................................140
Driving Hints...................................................160
Driving Through Water.................................161
DRL See: Daytime Running Lamps......................... 69
E
Economical Driving
.....................................160
Emission Control System...........................123 On-Board Diagnostics (OBD-II).................... 124
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 125
End User License Agreement..................382 SYNC End User License Agreement
(EULA).............................................................. 382
Engine Block Heater
......................................117
Using the Engine Block Heater........................ 117
Engine Coolant Check
................................190
Adding Engine Coolant...................................... 191
Checking the Engine Coolant........................ 190
Recycled Engine Coolant................................. 192
Severe Climates.................................................. 192
Engine Immobilizer See: Passive Anti-Theft System..................... 59
Engine Oil Check
..........................................189
Adding Engine Oil............................................... 189
Engine Oil Dipstick - 1.6L EcoBoost™
..................................................189
Engine Oil Dipstick - 2.5L..........................189
Engine Specifications - 1.6L EcoBoost™.................................................246
Drivebelt Routing............................................... 246
Engine Specifications - 2.5L....................246 Drivebelt Routing................................................ 247Entertainment...............................................333
AM/FM Radio...................................................... 334
Bluetooth Audio................................................. 350
Browsing Device Content................................ 333
CD........................................................................\
.... 344
SD Card Slot and USB Port........................... 345
SIRIUS® Satellite Radio (If Activated)........................................................ 339
Supported Media Players, Formats and Metadata Information................................ 350
Essential Towing Checks
...........................155
Before Towing a Trailer..................................... 156
Hitches.................................................................... 155
Launching or Retrieving a Boat or Personal Watercraft......................................................... 157
Safety Chains....................................................... 155
Trailer Brakes........................................................ 156
Trailer Lamps....................................................... 156
Trailer Towing Connector................................. 155
When Towing a Trailer...................................... 156
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
..................................12
Extended Service Plan (ESP).................397 SERVICE PLANS (CANADA ONLY)............398
SERVICE PLANS (U.S. Only)......................... 397
Exterior Mirrors
................................................76
Fold Away Exterior Mirrors................................ 76
Power Exterior Mirrors......................................... 76
F
Fastening the Safety Belts...........................31 Safety Belt Extension Assembly..................... 33
Safety Belt Locking Modes............................... 32
Using Safety Belts During Pregnancy............31
Floor Mats........................................................161
Fog Lamps - Front See: Front Fog Lamps........................................ 70
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Exterior Overview
................................13
Front Fog Lamps............................................70
Front Passenger Sensing System............40
Fuel and Refueling
........................................119
Fuel Consumption........................................123
Calculating Fuel Economy............................... 123
Filling the Tank..................................................... 123
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