roof FORD TRANSIT CONNECT 2015 2.G User Guide

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Customer Assistance

Circuits protected
Fuse rating
Fuse
Ignition switch position II output (van only).
5A *
F30
Taxi roof lamp switch.
5A *
F31
Engine control module.
15A *
F32
Engine control module.
10A *
F33
Fuel injectors.
10A *
F34
Filter Heater.
15A
F35
Engine control module - DV6 and Fox engine only.
10A *
F36
Active grill shutter - 1.6 GTDI and 2.5L engine only.
5A
Battery saver relay.
5A *
F37
Engine control module.
15A *
F38
Transmission control module.
Accessories - Van only.
10A *
F39
Electronic power assist steering.
5A *
F40
Body control module.
20A *
F41
Rear window wiper.
15A *
F42
Heated front seat - Van.
15A *
F43
Accessories - Van.
20A *
Headlamp control module.
15A *
F44
Air conditioning switch - Taxi.
5A *
Heated washer nozzle.
10A *
F45
Windshield wiper.
40A **
F46
177
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Fuses

Circuits protected
Fuse rating
Fuse
Overhead console switch bank.
Not used.
-
F61
Autowipers.
5A
F62
Auto-dimming interior mirror.
Not used.
-
F63
Not used.
-
F64
Liftgate release.
10A
F65
Front door double locking and unlock relay.
20A
F66
SYNC.
7.5A
F67
Front display interface module.
Global positioning system module.
Not used.
-
F68
Instrument panel cluster.
5A
F69
Central locking relay.
20A
F70
Heating control head (manual air conditioning).
10A
F71
Dual automatic temperature control.
Steering wheel module.
7.5A
F72
Data link connector.
7.5A
F73
Battery backup sounder.
High beam headlamp.
15A
F74
Front fog lamp.
15A
F75
Reversing lamp.
10A
F76
Washer pump.
20A
F77
Ignition switch.
5A
F78
Audio unit.
15A
F79
DVD navigation system.
Touchscreen.
Hazard flasher switch.
Door lock switch.
Not used.
-
F80
Power sunroof.
5A
F81
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Fuses

Power (watt)
Specification
Lamp
6
W6W
Interior lamp.
5
W5W
License plate lamp.
10
211 Festoon
Luggage compartment lamp.
5
W5W
Map lamp.
21
WY21W
Rear direction indicator.
LED**
LED **
Rear Dome lamp. *
16
W16W
Reversing lamp.
5
W5W
Side direction indicator.
* Vehicles with panoramic roof.
** LED lamps are not serviceable items.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Maintenance

Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Do not use a commercial or high-pressure
sprayer on the surface or edge of stripes
and graphics. This can damage them and
cause the edges to peel away from the
vehicle surface.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free of debris or foreign
material.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Vehicle Care

For a complete listing of the accessories
that are available for your vehicle, contact
an authorized dealer or visit our online
store at Accessories.Ford.com (United
States only).
Ford Motor Company repairs or replaces
any properly authorized, dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
accessory through the warranty that
provides the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Graphics.
• Hitch and towing accessories.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Wheels.
Interior Style
• All-weather floor mats.
• Cargo area protectors.
• Cargo organizers.
• Carpeted floor mats.
• Interior light kit.
• Premium carpeted floor mats.
• Rear seat entertainment*. Lifestyle
•
Ash cup and smokers packages.
• Roof racks and carriers*.
Peace of Mind
• Auto-dimming interior mirror.
• Back-up alarm*.
• Bumper-mounted parking sensor*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
380
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Accessories

Installing Child Seats.....................................19
Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
.........................................79
Instrument Lighting Dimmer.....................69
Instrument Panel Overview........................16
Interior Lamps - Vehicles With: Panoramic Roof Panel
...............................72
Center Mounted Lamp........................................ 72
Luggage Compartment Lamp......................... 72
Side Mounted Lamp............................................ 72
Interior Lamps - Vehicles Without: Panoramic Roof Panel................................71
Courtesy Lamp....................................................... 71
Luggage Compartment Lamp.......................... 71
Reading Lamps....................................................... 71
Interior Mirror....................................................77 Auto-Dimming Mirror........................................... 77
Introduction.........................................................7
J
Jump Starting the Vehicle
.........................164
Connecting the Jumper Cables..................... 165
Jump Starting...................................................... 166
Preparing Your Vehicle..................................... 165
Removing the Jumper Cables........................ 166
K
Keys and Remote Controls.........................47
L
Lighting Control...............................................67 Headlamp Flasher............................................... 68
High Beams............................................................ 67
Lighting...............................................................67 General Information............................................ 67
Load Carriers See: Roof Racks and Load Carriers..............143
Load Carrying
..................................................141 Load Limit
.......................................................144
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 151
Vehicle Loading - with and without a Trailer................................................................. 144
Locking and Unlocking
.................................54
Auto lock and Auto unlock Feature...............56
Emergency Locking with the Key.................... 57
Locking and Unlocking the Doors From Inside.................................................................... 54
Locking and Unlocking the Doors with the Key........................................................................\
55
Opening the Double Rear Doors.................... 54
Rear Emergency Exit............................................ 57
Remote Control.................................................... 54
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 55
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 56
Unlocking the Doors with the Interior Door Handles............................................................... 55
Locks...................................................................54
Luggage Anchor Points
...............................141
Lug Nuts See: Changing a Road Wheel....................... 239
M
Maintenance..................................................185 General Information.......................................... 185
Manual Climate Control..............................96
Manual Liftgate..............................................58 Opening and Closing the Liftgate.................. 58
Manual Seats
.................................................105
Adjusting the Height of the Driver
Seat.................................................................... 106
Adjusting the Lumbar Support .................... 105
Folding the Seatback....................................... 106
Moving the Seat Backward and Forward............................................................. 105
Recline Adjustment........................................... 106
Media Hub
......................................................265
Message Center See: Information Displays................................. 84
Mirrors See: Heated Windows and Mirrors...............101
See: Windows and Mirrors................................ 73
419
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Rear Seats.......................................................107
Vehicles With Five Seats.................................. 107
Vehicles With Seven Seats............................. 109
Rear Under Floor Storage...........................141 Adjustable Load Floor........................................ 141
Passenger Compartment Floor...................... 141
Rear View Camera........................................137 Switching the Rear View Camera Off.........138
Switching the Rear View Camera On..........137
Using the Display................................................. 137
Vehicles With Parking Aid............................... 138
Rear View Camera See: Rear View Camera.................................... 137
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 66
Rear Window Wiper............................................ 65
Recommended Towing Weights............153
Calculating the Maximum Loaded Trailer
Weight................................................................ 154
Reduced Engine Performance
................160
Refueling...........................................................121 Easy Fuel ™ Capless Fuel System.................122
Remote Control...............................................47 Car Finder................................................................ 48
Integrated Keyhead Transmitter..................... 47
Programming a New Remote Control..........47
Replacing the Battery......................................... 48
Reprogramming the Unlocking Function.............................................................. 48
Repairing Minor Paint Damage................215
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only)...............................................................173
Reporting Safety Defects (U.S. Only)
................................................................172 Roadside Assistance
...................................163
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 163
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 163
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 163
Vehicles Sold in the United States: Using Roadside Assistance.................................... 163
Roadside Emergencies...............................163
Roof Racks and Load Carriers
.................143
Maximum Load Weights.................................. 143
Running-In See: Breaking-In................................................. 160
Running Out of Fuel....................................120 Refilling With a Portable Fuel
Container.......................................................... 120
S
Safety Belt Height Adjustment.................33
Safety Belt Minder.........................................34 Belt-Minder™........................................................ 34
Safety Belts......................................................30 Principle of Operation........................................ 30
Safety Belt Warning Lamp and Indicator Chime..............................................................34
Conditions of operation..................................... 34
Safety Canopy ™
............................................44
Safety Precautions........................................119
Satellite Radio..............................................262 Satellite Radio Electronic Serial Number
(ESN)................................................................ 263
Satellite Radio Reception Factors...............263
SIRIUS® Satellite Radio Service.................. 263
Troubleshooting................................................. 264
Scheduled Maintenance Record...........407
Scheduled Maintenance
..........................399
Seats.................................................................103
Security..............................................................59
Settings.............................................................321 Clock........................................................................\
321
Display.................................................................... 322
Settings.................................................................. 325
Sound..................................................................... 323
Vehicle.................................................................... 323
Side Airbags
.....................................................43
Sitting in the Correct Position..................103
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Snow Chains
See: Using Snow Chains................................. 234
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................405
Speed Control See: Cruise Control............................................ 139
Stability Control............................................132
Principle of Operation....................................... 132
Starter Switch See: Ignition Switch............................................ 115
Starting a Gasoline Engine........................116 Before starting the engine check the
following:........................................................... 116
Cold or Hot Engine.............................................. 116
Engine Idle Speed after Starting.................... 116
Flooded Engine..................................................... 116
Starting and Stopping the Engine...........115 General Information........................................... 115
Steering............................................................140 Electric Power Steering.................................... 140
Steering Wheel Lock....................................115
Steering Wheel................................................61
Storage Compartments
..............................114
Sun Shades - Vehicles With: Panoramic Roof Panel
......................................................77
Bounce-Back.......................................................... 77
Opening and Closing the Sun Shade............77
Sun Shade Relearning......................................... 77
Supplementary Restraints System.........38 Principle of Operation........................................ 38
Switching Off the Engine............................117 Vehicles With a Turbocharger......................... 117
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................285
911 Assist............................................................... 285
SYNC AppLink..................................................... 291
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, Unites
States Only)................................................... 288
Vehicle Health Report...................................... 287
SYNC™............................................................267 General Information.......................................... 267
SYNC™ Troubleshooting
.........................302 T
Tailgate
See: Manual Liftgate........................................... 58
Technical Specifications - 1.6L EcoBoost™.................................................205
Capacities............................................................ 205
Specifications..................................................... 206
Technical Specifications - 2.5L...............207 Capacities............................................................ 208
Specifications..................................................... 208
Technical Specifications See: Capacities and Specifications............246
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................170
Tire Care
...........................................................219
Glossary of Tire Terminology........................ 220
Information About Uniform Tire Quality Grading.............................................................. 219
Information Contained on the Tire Sidewall............................................................. 221
Temperature A B C............................................ 220
Traction AA A B C.............................................. 220
Treadwear..............................................................219
Tire Pressure Monitoring System...........235 Changing Tires With a Tire Pressure
Monitoring System....................................... 236
Tire Pressure Monitoring System Reset Procedure........................................................ 238
Understanding the Tire Pressure Monitoring System ............................................................. 236
Tires See: Wheels and Tires...................................... 218
Towing a Trailer..............................................152 Load Placement.................................................. 152
Trailer Lighting..................................................... 153
Towing Points
.................................................157
Towing the Vehicle on Four Wheels...........................................................159
Emergency Towing............................................. 159
Recreational Vehicle Towing ......................... 159
Towing...............................................................152
Traction Control.............................................131 Principle of Operation........................................ 131
Trailer Sway Control....................................153
Transmission Code Designation
............250
Transmission..................................................126
422
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index