audio FORD TRANSIT CONNECT 2015 2.G Owner's Guide

Receiving Turn-by-Turn Directions
1. When connected to SYNC Services,
say "Directions" or "Business search".
To find the closest business or type of
business to your current location, just
say "Business search" and then
"Search near me". If you need further
assistance in finding a location you can
say "Operator" at any time within a
Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can
assist you by searching for businesses
by name or by category, residential
addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support. 2.
Follow the voice prompts to select your
destination. Once you select your
destination, the system uploads your
current vehicle location, calculates a
route based on current traffic
conditions and sends it back to your
vehicle. After the route download is
complete, the phone call automatically
ends. You then receive audible and
visual driving instructions as you travel
toward your destination.
3. While on an active route, you can select
or say "Route summary" or "Route
status" to view the Route Summary
turn list or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
sends a new route to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say "Goodbye" from the SYNC Services main menu. SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points such as work or home. You
can also save favorite information like sports teams or a
news category. You can learn more about personalization
by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
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3. Say the name of the application after
the tone.
4. The app should start. While an app is running through SYNC, you can press
the voice button and speak commands
specific to the app, such as "Play
Station Quickmix". Say "Help" to
discover available voice commands.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, for example artist and album.
Note: The system is capable of indexing up
to 6,000 songs. SYNC is capable of hosting nearly any
digital media player including: iPod®,
Zune
™, plays from device players, and
most USB drives. SYNC also supports the
following audio formats MP3, WMA, WAV
and ACC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
To Connect Using Voice Commands
Plug the device into the USB port. See
USB Port (page 265). Press the voice button and when prompted say:
Action and Description
Voice command
You can now play music by saying any of the appropriate
voice commands. See Media voice commands.
(USB [stick] | iPod | MP3
[player])
You do not need to say words that appear within square brackets. For example, for where
(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
To Connect Using the System Menu
Plug the device into the USB port. See
USB Port
(page 265).
Press the
AUX button, then scroll to: Action and Description
Message
Press the
OK button to enter the media menu.
Menu
Press the
OK button.
Browse device
Press the
OK button.
USB
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Action and Description
Voice command
The system searches for specific track information from the
music indexed through the USB port.
play [song | track | title |
file]
The system searches for specific album information from the
music indexed through the USB port.
play [album] [by [artist]]
This allows you to make your previous command more
specific. For example, if you asked to search and play all music
by a certain artist, you could then say, refine album and
choose a specific album from the list to view. If you then
select Play, the system only plays music from that specific
album.
Refine
* Indexing times can vary from device to device and with regard to the number of songs
the system needs to process.
Bluetooth Audio Command Guide
Press the voice button and when
prompted say any of the following: Voice command
[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections
pause
play
[play] next track
[play] previous track Media Menu Features
The media menu allows you to select your
media source, how to play your music, for
example by artist, genre, shuffle or repeat,
and to add, connect or delete devices.
Press the AUX button, then scroll to: Action and Description
Message
Press the
OK button to enter the media menu.
Menu
Select one of the following:
Play your music by artist, album, genre, playlist, track, similar
music or play all music. You can also choose to Explore USB
to view the supported digital music files on your playing
device.
Menu
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Action and Description
Message
Select and play music from your USB port, auxiliary input jack
or stream music from your Bluetooth-enabled cell phone.
Browse device
Select one of the following:
Press the OK button to access music plugged into your USB
port. You can also plug in devices to charge them (if
supported by your device). Once connected, the system
indexes any readable media files. 1
USB
Press the OK button. This is a phone-dependent feature that
allows you to stream music playing on your Bluetooth-
enabled phone. If supported by your device, you can press
seek to play the previous or next track.
Bluetooth audio
Press the
OK button to select and play music from your
portable music player over your vehicle's speakers. 2
Line In
Choose to shuffle or repeat your music and select your
Autoplay settings. Once you turn these selections on, they
remain on until you turn them off. Press
SEEK to play the
previous or next track. 3
Media Player Settings
Select one of the following:
Press the
OK button to shuffle available media files in the
current playlist. To shuffle all media tracks, you must select
Play All in the play menu and then select Shuffle.
Shuffle
Press the
OK button to repeat any song.
Repeat
Press the
OK button to turn autoplay on to listen to music
processed during indexing. Turn autoplay off to allow the
indexing process to finish before the system plays any of your
music. 4
Autoplay
Interact with SYNC-capable mobile applications on your
smartphone.
Mobile Apps
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Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a limitation on
your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
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USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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Note:
Depending on your vehicle ’s option
package and software, the screens may vary
in appearance from the descriptions in this
section. The features may also be limited
depending on the market. Check with an
authorized dealer for availability.
INFORMATION Press to select any of the following:
Message
Services
Travel Link
Alerts
Calendar
Apps
Where Am I? ENTERTAINMENT
Press to select any of the following: Message
AM
FM
SIRIUS
CD
USB
BT Stereo
SD Card
Line In
Using the Audio Controls
Depending on your vehicle, it may also have the following controls: Action and Description
Message
Switch the media features on or off.
Power
Adjust the volume of playing media.
Vol
Use as you normally would in media modes.
Seek
Use as you normally would in media modes.
Tune
Eject a CD from the entertainment system.
Eject
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Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken voice commands.
• After pressing the voice command icon,
wait until after the tone sounds and
Listening appears before saying a voice
command. Any voice command spoken
prior to this does not register with the
system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice command icon.
Accessing a List of Available Voice
Commands
To access a list of available voice
commands you can do either of the
following.
Using the touchscreen, press: Message
Settings
Help
Voice Command List
Using the steering wheel control, press
the voice button and when prompted
say one of the following: Voice Commands
(music | audio) [system] list of
commands
(browse | show | search) list of
commands
(Bluetooth (audio | stereo) [<1-n>])
list of commands Voice Commands
(disc | CD [player]) list of commands
climate [control] list of commands *
(nav | navigation) list of commands
(phone | Blackberry | I Phone) list of
commands
radio list of commands
(SD card | memory card) list of
commands
*
(Sirius [satellite radio | radio] | sat |
satellite radio) list of commands
*
[show] [Sirius] Travel Link list of
commands
(browse | show | search) (USB [<1-
n>] | iPod | MP3 [player])
voice instructions list of commands
voice settings list of commands
voice settings help
* These voice commands are only available
when your vehicle is fitted with a
navigation system, and the navigation
system SD card is in the SD card slot.
Voice Command Settings
These allow you to customize the level of
system interaction, help and feedback. The
system defaults to standard interaction
that uses candidate lists and confirmation
prompts as these provide the highest level
of guidance and feedback.
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ENTERTAINMENT
Message and Description
Message
AMA
FMB
SIRIUS
C
CDD
USBE
Touch this button to scroll down
for more options, for example
SD Card and A/V In
F
These buttons change with the
media mode you are in.
G
Radio memory presets.
H
Note: Some features may not be available
in your area. Contact an authorized dealer
for more information.
You can access these options using the
touchscreen or voice commands. Browsing Device Content
When listening to audio on a device, you
can browse through other devices without
having to change sources. For example, if
you are currently listening to audio on an
SD card, you can browse all the artists that
are stored on your USB device.
Browse Within Devices
Press the voice button and when
prompted say one of the following: Voice command
(browse | show | search) *
(browse | show | search)
games
*
(browse | show | search) (Sirius
[(channel | station) (guide | list)]| All
Sirius Channels)
(browse | show | search) (SD card
[<1-9>] | memory card
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Voice command
(USB [<1-n>] | iPod | MP3 [player])
(browse | show | search) help
* These commands are only usable if you
have an active subscription to SIRIUS
satellite radio.
The voice system allows you to change
audio sources with a simple voice
command. For example, if you are listening
to music on a USB device, then want to
switch to a satellite radio channel, simply
press the voice button on the steering
wheel controls and say the name of the
SIRIUS station (for example, "the
Highway"). The following voice commands
are available at the top level of the voice
session no matter which current audio
source you are listening to (for example a
USB device or SIRIUS satellite radio).
Note: This is only available when your
MyFord Touch system language is set to
North American English.
Press the voice button and when
prompted say any of the following: Voice command
[tune [to]] (FM |
[FM])
[tune [to]] (AM |
[AM])
*
[tune [to]] [Sirius]
play (song | track | title | file) podcast episode name | video
podcast episode name | song name
| audiobook title name> by artist

**
play [artist] author name> Voice command
**
play genre
**
play playlist
*
[tune [to]] [Sirius] [channel] <0-
223>
*
[tune [to]] [Sirius] sports (game |
games)
* This command is only usable if you have
an active subscription to SIRIUS satellite
radio.
** The commands that have [ ] around the
word means that the word is optional. For
example, if you say, "Play Metallica", this
is the same as the voice command, "Play
[artist] ".
AM/FM Radio Touch the AM or FM tab to listen
to the radio.
To change between AM and FM presets,
just touch the AM or FM tab.
Memory Presets
Save a station by pressing and holding one
of the memory preset areas. There is a brief
mute while the radio saves the station.
Sound returns when finished.
HD Radio
Touch this button to turn HD Radio on. The
light on the button illuminates when the
feature is on. HD Radio allows you to
receive radio broadcasts digitally, where
available, providing free, crystal-clear
sound. See HD Radio information later in
this chapter.
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