tow FORD TRANSIT CONNECT 2016 2.G Repair Manual

Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring\b
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
No Signal
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating\b
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
Subscription Updated
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If your vehicle is equipped with Navigation,
press the I (Information) button. If your
vehicle is not equipped with Navigation,
press the green tab on your touchscreen. To use the touchscreen select: Menu Item
Connect to Services
This command initiates an outgoing call
to SYNC Services using your paired and
connected Bluetooth-enabled cellular
phone. Once you connect to the service,
follow the voice prompts to request the
desired service.
Receiving Turn-by-Turn Directions
Press the voice button and say: Action and Description
Voice Command
To receive directions to a location. Once
you select your destination, the system
uploads your current vehicle location,
calculates a route based on current traffic
conditions and sends it back to your vehicle.
After the route download is complete, the
phone call automatically ends. You then
receive audible and visual driving instruc-
tions as you travel toward your destination.
Directions
To find a business or type of business. Once
you select your destination, the system
uploads your current vehicle location,
calculates a route based on current traffic
conditions and sends it back to your vehicle.
After the route download is complete, the
phone call automatically ends. You then
receive audible and visual driving instruc-
tions as you travel toward your destination.
Business Search
To find the closest business or type of
business to your location, within business
search.
Search near me
Provides you with further assistance within
Directions and Business Search. The system
may prompt you to speak with an operator
when it has difficulty matching your voice
request. The live operator can assist you by
searching for businesses by name or by
Operator
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Second Level Messages, Actions and Descriptions
Menu Item
Choose areas which you want the system to avoid when
calculating a route for you
Avoid Areas
Then select any of the following:
Once you make a selection, the system tries to avoid the
area(s) if possible for all routes. Select this button to program
an entry, then choose a destination entry method. You can
edit the name or location of a destination or remove it from
your selections.
Add
To remove an area from your selection, choose the listing on
the screen. The screen will change, then press delete and
confirm the deletion.
Delete
Map Mode
Press the green bar in the upper right area
of the touchscreen to view map mode. Map
mode shows advanced viewing comprised
of both 2D city maps as well as 3D
landmarks (when available).
2D city maps show detailed outlines of
buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential cities
around the globe. These maps also contain
features, such as town blocks, building
footprints and railways.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourist value. The 3D
landmarks appear in 3D map mode only.
Coverage varies and improves with
updated map releases. Change the appearance of the map display
by repeatedly pressing the arrow button in
the upper left corner of the screen. It
toggles between three different map
modes: Heading up, North up and 3D.
Heading up (2D map) always
shows the direction of forward
travel to be upward on the
screen. This view is available for
map scales up to 2.5 miles (4
kilometers). The system remembers this
setting for larger map scales, but shows
the map in North up only. If the scale
returns below this level, the system
restores Heading up.
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Action and Description
Menu Item
Detour
Edit Route Preferences
Edit Traffic Preferences
Cancel Route
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 (in
Mexico, call 01-800-557-5539) or going
to www.navigation.com/sync. You need
to specify the make and model of your
vehicle to determine if there is an update
available.
Navigation Voice Commands When in navigation mode, press
the voice button on the steering
wheel controls.
After the tone, say any of the following
or a similar command: Voice command
Destination
Zoom Out
Zoom In
Where Am I
Help The following commands can only be
used when a navigation route is active: Voice command
Detour
Cancel Route
Show Route
Repeat Instruction
Turn List
One-shot Destination Street Address
To set a destination with voice
commands, you can say: Action and Descrip-
tion
Voice Command
The system asks
you to say the full
address. The
system displays an
example on-screen.
Find an Address
You can then speak the address naturally,
such as "One two three four Main Street,
Anytown".
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Graphics.
• Hitch and towing accessories.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Wheels.
Interior Style
• All-weather floor mats.
• Cargo area protectors. •
Cargo organizers.
• Carpeted floor mats.
• Interior light kit.
• Premium carpeted floor mats.
• Rear seat entertainment*.
Lifestyle
• Ash cup and smokers packages.
• Roof racks and carriers*.
Peace of Mind
• Auto-dimming interior mirror.
• Back-up alarm*.
• Bumper-mounted parking sensor*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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When to expect the message prompting you to change your oil
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(5000-7999 km) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified, or within
3000 miles (4800 kilometers) of a
message indicating that an oil change is
required appears in the information display.
•
Example 1
: The oil change required
message comes on at 28751 miles
(46270 kilometers). Perform the
30000-mile (48000-kilometer)
automatic transmission fluid
replacement.
• Example 2
: The oil change required
message has not come on, but the
odometer reads 30000 miles (48000
kilometers) (for example, the
Intelligent Oil-Life Monitor was reset
at 25000 miles [40000 kilometers]).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km) Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
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A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes............................................................ 129
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 129
Accessories....................................................382 Exterior Style....................................................... 382
Interior Style........................................................ 382
Lifestyle................................................................. 382
Peace of Mind..................................................... 382
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps........................205 Horizontal Aim Adjustment.......................... 206
Vertical Aim Adjustment................................ 205
Adjusting the Steering Wheel...................60
Airbag Disposal...............................................44
Air Conditioning See: Climate Control........................................... 95
Air Filter See: Changing the Engine Air Filter..............212
Air Vents............................................................95 Center Air Vents.................................................... 95
Side Air Vents........................................................ 96
Appendices...................................................404
Audible Warnings and Indicators.............84 Automatic Transmission Warning
Chime.................................................................. 84
Headlamps On Warning Chime..................... 84
Key in Ignition Warning Chime........................ 84
Parking Brake On Warning Chime.................84
Audio Control..................................................60
Audio Input Jack...........................................272
Audio System................................................258 General Information......................................... 258
Audio Troubleshooting...............................273
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
.............................265
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................263 Audio Unit - Vehicles With: AM/
FM...................................................................259
AUX Button.......................................................... 262
Clock Button......................................................... 261
Frequency Band Buttons................................. 261
Menu Button........................................................ 262
Sound Button....................................................... 261
Station Preset Buttons..................................... 261
Station Tuning Buttons.................................... 261
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................262
Autolamps
........................................................68
Windshield Wiper Activated
Headlamps........................................................ 68
Automatic Climate Control........................97 Mono Mode............................................................ 99
Switching Mono Mode Back On..................... 99
Switching Mono Mode Off............................... 99
Temperature Control.......................................... 99
Automatic Transmission
............................126
Brake-Shift Interlock.......................................... 127
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 128
SelectShift Automatic® Transmission................................................... 126
Understanding the Positions of Your Automatic Transmission............................. 126
Automatic Transmission Fluid Check
............................................................200
Autowipers.......................................................63
Auxiliary Power Points.................................113 12 Volt DC Power Point...................................... 113
Locations................................................................. 113
B
Battery See: Changing the 12V Battery...................... 201
Blind Spot Information System................141 Switching the System Off and On...............143
System Errors....................................................... 143
Using the System................................................. 141
Bonnet Lock See: Opening and Closing the Hood...........193
Booster Seats
..................................................23
Types of Booster Seats...................................... 24
Brake Fluid Check.......................................200
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