maintenance FORD TRANSIT CONNECT 2016 2.G Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options..................................13
Environment
Protecting the Environment........................14
Child Safety
General Information
.......................................15
Installing Child Restraints
............................16
Booster Seats
..................................................23
Child Restraint Positioning.........................25
Child Safety Locks..........................................27
Seatbelts
Principle of Operation
..................................28
Fastening the Seatbelts..............................29
Seatbelt Height Adjustment
.......................31
Seatbelt Warning Lamp and Indicator Chime
..............................................................32
Seatbelt Reminder.........................................32
Child Restraint and Seatbelt Maintenance................................................34
Personal Safety System ™
Personal Safety System ™
..........................35
Supplementary Restraints System
Principle of Operation..................................36 Driver and Passenger Airbags....................37
Front Passenger Sensing System
............38
Side Airbags
......................................................41
Safety Canopy ™
.............................................42
Crash Sensors and Airbag Indicator........43
Airbag Disposal...............................................44
Keys and Remote Controls
General Information on Radio Frequencies..................................................45
Remote Control..............................................45
Replacing a Lost Key or Remote Control............................................................47
MyKey ™
Principle of Operation..................................48
Creating a MyKey...........................................49
Clearing All MyKeys.......................................50
Checking MyKey System Status................51
Using MyKey With Remote Start Systems
.........................................................52
MyKey Troubleshooting
...............................52
Locks
Locking and Unlocking
.................................53
Manual Liftgate
..............................................56
Security
Passive Anti-Theft System
........................58
Steering Wheel
Adjusting the Steering Wheel
...................60
Audio Control
..................................................60
Voice Control
....................................................61
Cruise Control...................................................61
Information Display Control
.......................62
Wipers and Washers
Windshield Wipers.........................................63
Autowipers
.......................................................63
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Table of Contents

Ordering Additional Owner's
Literature......................................................179
Reporting Safety Defects (U.S. Only)..............................................................179
Reporting Safety Defects (Canada Only).............................................................180
Fuses
Fuse Box Locations.......................................181
Fuse Specification Chart...........................182
Changing a Fuse............................................191
Maintenance
General Information
....................................193
Opening and Closing the Hood...............193
Under Hood Overview - 1.6L
....................195
Under Hood Overview - 2.5L...................196
Engine Oil Dipstick - 1.6L EcoBoost™
.................................................197
Engine Oil Dipstick - 2.5L
...........................197
Engine Oil Check...........................................197
Oil Change Indicator Reset.......................198
Engine Coolant Check................................198
Automatic Transmission Fluid Check...........................................................200
Brake Fluid Check.......................................200
Power Steering Fluid Check....................200
Washer Fluid Check...................................200
Changing the 12V Battery
..........................201
Checking the Wiper Blades.....................202
Changing the Wiper Blades.....................202
Adjusting the Headlamps........................205
Changing a Bulb..........................................206
Bulb Specification Chart
.............................211
Changing the Engine Air Filter..................212
Vehicle Care
Cleaning Products
........................................214
Cleaning the Exterior...................................214
Waxing..............................................................215 Cleaning the Engine
.....................................215
Cleaning the Windows and Wiper Blades...........................................................216
Cleaning the Interior....................................216
Cleaning the Instrument Panel and Instrument Cluster Lens.........................217
Cleaning Leather Seats
...............................217
Repairing Minor Paint Damage...............218
Cleaning the Alloy Wheels........................218
Vehicle Storage
.............................................218
Wheels and Tires
General Information.....................................221
Tire Care
..........................................................222
Using Winter Tires
........................................237
Using Snow Chains
......................................237
Tire Pressure Monitoring System...........238
Changing a Road Wheel...........................242
Technical Specifications
...........................247
Capacities and Specific- ations
Engine Specifications - 1.6L EcoBoost™...............................................249
Engine Specifications - 2.5L....................249
Motorcraft Parts - 1.6L EcoBoost™
......250
Motorcraft Parts - 2.5L
...............................251
Vehicle Identification Number.................251
Vehicle Certification Label.......................252
Transmission Code Designation
............253
Capacities and Specifications - 1.6L EcoBoost™
................................................253
Capacities and Specifications - 2.5L
.....255
Audio System
General Information
...................................258
Audio Unit - Vehicles With: AM/FM......259
Audio Unit - Vehicles With: Premium AM/ FM/CD..........................................................262
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................263
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Table of Contents

Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio............................265
Digital Radio
..................................................267
Satellite Radio..............................................269
Audio Input Jack...........................................272
USB Port
..........................................................272
Media Hub
.......................................................272
Audio Troubleshooting
...............................273
SYNC™
General Information....................................274
Using Voice Recognition............................276
Using SYNC™ With Your Phone............279
SYNC™ Applications and Services
.......291
SYNC™ AppLink ™
.....................................299
Using SYNC™ With Your Media Player..........................................................300
SYNC™ Troubleshooting
..........................310
MyFord Touch ™
General Information
....................................319
Settings............................................................327
Entertainment..............................................339
Phone...............................................................355
Information....................................................363
Navigation.......................................................372
Accessories
Accessories....................................................382
Extended Service Plan (ESP)
Extended Service Plan (ESP)
.................384
Scheduled Maintenance
General Maintenance Information
.......386
Normal Scheduled Maintenance..........389
Special Operating Conditions Scheduled Maintenance.............................................392
Scheduled Maintenance Record
...........394 Appendices
End User License Agreement.................404
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Table of Contents

CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as to help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as to access Account Manager,
please go to www.fordcredit.com. REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Introduction

4. While the safety belt warning light is
on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt
warning light flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
Ford Motor Company recommends that
all safety belt assemblies in use in vehicles
involved in a crash be replaced. However,
if the crash was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a crash
should also be inspected and replaced if
either damage or improper operation is
noted.
Properly care for safety belts. See Vehicle
Care (page 214).
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Seatbelts

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. Do not touch
them after inflation as this may result
in serious injury. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Supplementary Restraints System

Children 12 years old and under should
always be properly restrained in the rear
seats. The Safety Canopy will not interfere
with children restrained using a properly
installed child or booster seat because it
is designed to inflate downward from the
headliner above the doors along the side
window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of your vehicle
(including frame, bumper, front end
body structure and tow hooks) may affect
the performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of your vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, seat mounted
side airbags, and the Safety Canopy. Based
on the type of accident (frontal impact,
side impact or rollover) the restraints
control module will deploy the appropriate
safety devices. The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster may display an airbag
failure warning. See Information
Displays (page 85). You will hear five
tones that repeat periodically until you
repair the problem, the warning indicator
light or both. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following: •
The readiness light will not illuminate
immediately after the ignition is turned
on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the
airbag supplemental restraint system is
designed to activate when your vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Supplementary Restraints System

Low Fuel Level
It will illuminate when the fuel
level is low or the fuel tank is
nearly empty. Refuel as soon as
possible.
Low Tire Pressure Warning It will illuminate when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check your tire
pressure as soon as possible.
It will also illuminate momentarily when
you switch the ignition on to confirm the
lamp is functional. If it does not illuminate
when you switch the ignition on, or begins
to flash at any time, have the system
checked by your authorized dealer.
Parking Lamps It will illuminate when you switch
the parking lamps on.
Service Engine Soon If the service engine soon
indicator light stays illuminated
after the engine is started, it
indicates that the On-Board Diagnostics
(OBD-II) system has detected a
malfunction of the vehicle emissions
control system. Refer to On-Board
Diagnostics (OBD-II) in the Fuel and
Refueling chapter for more information
about having your vehicle serviced. See
Emission Control System (page 123).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately. WARNING
Under engine misfire conditions,
excessive exhaust temperatures
could damage the catalytic
converter, the fuel system, interior floor
coverings or other vehicle components,
possibly causing a fire. Have an authorized
dealer service your vehicle immediately. The service engine soon indicator light
illuminates when the ignition is first turned
on prior to engine start to check the bulb
and to indicate whether the vehicle is ready
for Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light will
stay on until the engine is cranked, then
turn itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing. See
Emission Control
System (page 123).
Traction and Stability Control It will flash when the system is
active. If it remains illuminated
or does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the
system will switch off. Have the system
checked by your authorized dealer
immediately.
Traction and Stability Control Off It will illuminate when you switch
the system off. It will go out
when you switch the system
back on or when you switch the ignition
off.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Instrument Cluster E138639

Hill Start Assist
Action
Message Indic-
ator
Message
Displays when hill start assist is not avail-able. Have your vehicle checked by an
authorized dealer as soon as possible. See
Hill Start Assist (page 130).
Amber
Hill start assist not avail-
able
Lighting Action
Message Indic-
ator
Message
Displays when the brake lamp bulb hasburned out. See
Lighting (page 67).
-
Brake lamp Bulb fault
Displays when the low beam headlamp
bulb has burned out. See
Lighting (page
67).
-
Low beam Bulb fault
Displays when an electrical system problemoccurs with the headlamp system. Haveyour vehicle checked by an authorized dealer as soon as possible.
Amber
Headlamp fault
Service required
Maintenance Action
Message Indic-
ator
Message
Displays when the engine oil life is depletedand requires a change.
See Engine Oil
Check (page 197).
-
Oil change required
Indicates the brake fluid level is low and the
brake system should be inspected immedi-
ately.
See Brake Fluid Check (page 200).
Have your vehicle checked by an authorized dealer as soon as possible.
Red
Brake fluid level low
Service now
Displays when the washer fluid is low andneeds to be refilled.
See Washer Fluid
Check (page 200).
-
Washer fluid level low
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Information Displays

Filling the Tank
For consistent results when filling the fuel
tank:
•
Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• Allow no more than two automatic
click-offs when filling.
Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the
first 1000 miles (1600 kilometers) of
driving (this is your engine ’s break-in
period); a more accurate measurement is
obtained after 2000 miles - 3000 miles
(3200 kilometers - 4800 kilometers). Also,
fuel expense, frequency of fill ups or fuel
gauge readings are not accurate ways to
measure fuel economy.
1. Fill the fuel tank completely and record
the initial odometer reading.
2. Each time you fill the tank, record the amount of fuel added.
3. After at least three to five tank fill ups, fill the fuel tank and record the current
odometer reading.
4. Subtract your initial odometer reading from the current odometer reading.
5. Calculate fuel economy by dividing miles traveled by gallons used (For
Metric: Multiply liters used by 100, then
divide by kilometers traveled). Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of the
vehicle
’s fuel economy under current
driving conditions. Additionally, keeping
records during summer and winter show
how temperature impacts fuel economy.
In general, lower temperatures mean lower
fuel economy.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the
engine compartment and exhaust system,
which can start a fire. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you
smell exhaust fumes. Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable your
vehicle to comply with applicable exhaust
emission standards. To make sure that the
catalytic converter and other emission
control components continue to work
properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Fuel and Refueling