key FORD TRANSIT CONNECT 2018 Service Manual

•
Certain information of status and
operation of new energy vehicles, if
applicable, (e.g. information of battery,
gear lever postion, motor status,
vehicle warning status, vehicle charging
status, temperature of key parts, etc)
as required by applicable laws;
• Your personal information (e.g. your
name, ID card number, cell phone
number, etc., “Personal Information ”),
diagnostic data (e.g. tire pressure, fuel
level, oil life, hardware and software
version, mileage, etc. of your vehicle),
driving track record (e.g. location,
direction and path, status of seat belt,
accelerator/brake pedal position, etc.)
and network connection data (e.g.
network attachment, data traffic, IP
address and etc.).
How We Use Collected Information: We
use your personal information to provide
you with great functionality and services,
allow you to control certain vehicle
features, fulfill requests you’ ve made in
FordPass, personalize your experience,
troubleshoot problems, develop new and
improved products, services, and
marketing strategies and research, to
protect safety, property, privacy, and
security, or to comply with legal
requirements. WE MAY SEND
COMMUNICATIONS ABOUT DEVICE,
SERVICES, OFFERS OF PACKAGE
CHARGING RATES, PROMOTIONS, NEWS,
AND MORE THAT ARE CUSTOMIZED
BASED ON YOUR PERSONAL
INFORMATION, INCLUDING YOUR
LOCATION, SPEED, AND DRIVING
CHARACTERISTICS. You may choose not
to provide certain Personal Information
(such as not entering a Vehicle
Identification Number (VIN) to connect to
your vehicle), but this may limit or prevent
use of certain features. How We Share Information: We may use
and share non-personal information for
any purpose. We do not provide your
Personal Information to anyone for
independent use, without providing you a
choice, except authorized dealers and our
affiliates. We also share your Personal
Information with trusted service providers,
under agreements that limit how they may
use your personal information and require
adequate safeguards. Our affiliates mean
the group of companies related by
common control or ownership. We may
provide your Personal Information to
external companies under contract with
us to enable delivery of the services and
where they are subject to confidentiality
and security obligations. We may share
your Personal Information without notice
to you where we believe that doing so is
reasonably necessary to: comply with a
legal requirement or enforceable
governmental request; protect and defend
the rights or property of us and our
affiliates; act under exigent circumstances
to protect the personal safety of us or
affiliate personnel, users of our vehicles,
websites or apps, or the public; and detect,
prevent, or otherwise address fraud,
security, safety, or privacy issues.
Your Consent: By accepting these Terms
and Conditions, you expressly agree to the
collection, logging, storage, and sharing of
the information as collected as aforesaid
for the purposes set forth above. Further,
you agree to obtain the consent to the
collection, logging, storage, use and
sharing of the information as collected as
aforesaid from any of your Authorized
Users of your vehicle and/or Device for the
purposes set forth above. You understand
and consent to the collection, use,
processing, transfer, and disclosure of your
Personal Information globally (including
to the United States), to the extent in
compliance with the preceding paragraphs
of this section and applicable laws. To the
433
2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Appendices

A
A/C
See: Climate Control.......................................... 96
About This Manual...........................................7
ABS See: Brakes............................................................ 134
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................134
Accessories....................................................384 Exterior Style....................................................... 384
Interior Style........................................................ 384
Lifestyle................................................................. 384
Peace of Mind..................................................... 384
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps...........................211 Horizontal Aim Adjustment............................ 212
Vertical Aim Adjustment................................... 211
Adjusting the Steering Wheel...................60
Airbag Disposal...............................................45
Air Conditioning See: Climate Control.......................................... 96
Air Filter See: Changing the Engine Air Filter..............218
Appendices...................................................406
Apps.................................................................356 ........................................................................\
.......... 356
SiriusXM Traffic and Travel Link................... 358
Audible Warnings and Indicators.............82 Automatic Transmission Warning
Chime.................................................................. 83
Headlamps On Warning Chime...................... 82
Key in Ignition Warning Chime........................ 82
Parking Brake On Warning Chime.................. 83
Audio Control..................................................60
Audio Input Jack...........................................275
Audio System
.................................................261
General Information.......................................... 261
Audio Troubleshooting
..............................276
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio..............................267
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................265 Audio Unit - Vehicles With: AM/
FM...................................................................262
AUX Button.......................................................... 265
Clock Button........................................................ 264
Frequency Band Buttons................................ 264
Menu Button........................................................ 265
Sound Button...................................................... 264
Station Preset Buttons.................................... 264
Station Tuning Buttons................................... 264
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................269
Autolamps........................................................67 Windshield Wiper Activated
Headlamps........................................................ 67
Automatic Climate Control........................97 Mono Mode............................................................ 98
Switching Mono Mode Back On..................... 99
Switching Mono Mode Off............................... 99
Temperature Control.......................................... 98
Automatic Transmission.............................131 Brake-Shift Interlock.......................................... 132
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 133
SelectShift Automatic® Transmission.................................................... 131
Understanding the Positions of Your Automatic Transmission.............................. 131
Automatic Transmission Fluid Check............................................................206
Autowipers.......................................................63
Auxiliary Power Points.................................113 12 Volt DC Power Point...................................... 113
Locations................................................................. 113
B
Battery See: Changing the 12V Battery..................... 206
Blind Spot Information System..............146 Switching the System Off and On...............148
System Errors....................................................... 148
Using the System............................................... 146
Bonnet Lock See: Opening and Closing the Hood...........197
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check
.......................................206
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Index

Brakes...............................................................134
General Information.......................................... 134
Breaking-In......................................................170
Bulb Specification Chart............................217
C
Cabin Air Filter................................................101
California Proposition 65..............................11
Capacities and Specifications................257 Alternative Engine Oil for Extreme Cold
Climates........................................................... 259
Capacities............................................................. 257
Specifications..................................................... 258
Cargo Nets
......................................................154
Installing the Net................................................ 154
Removing the Net............................................... 155
Car Wash See: Cleaning the Exterior.............................. 220
Catalytic Converter
......................................128
On-Board Diagnostics (OBD-II).................... 129
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 129
Center Console...............................................115
Changing a Bulb............................................212 Central High Mounted Brake Lamp.............215
Front Fog Lamps................................................. 214
Headlamp.............................................................. 212
Interior Lamps...................................................... 215
License Plate Lamp........................................... 215
Rear Lamps........................................................... 215
Side Direction Indicator.................................... 214
Changing a Fuse...........................................195 Fuses....................................................................... 195
Changing a Road Wheel...........................248 Changing a Road Wheel................................. 250
Dissimilar Spare Wheel and Tire Assembly Information..................................................... 249
Stowing the Flat or Spare Tire...................... 252
Changing the 12V Battery.........................206
Changing the Engine Air Filter.................218
Changing the Wiper Blades
....................208
Front Wiper Blades........................................... 209
Rear Window Wiper Blades.......................... 209
Service Position................................................. 208
Checking MyKey System Status................51
Checking the Wiper Blades
.....................208 Child Restraint and Seatbelt
Maintenance.................................................35
Child Restraint Positioning
.........................26
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks.........................................28 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 28
Cigar Lighter
.....................................................113
Cleaning Leather Seats..............................223
Cleaning Products........................................219
Cleaning the Engine
.....................................221
Cleaning the Exterior..................................220
Cleaning the Headlamps................................ 220
Exterior Chrome Parts..................................... 220
Exterior Plastic Parts........................................ 220
Stripes or Graphics............................................ 220
Underbody............................................................. 221
Under Hood........................................................... 221
Cleaning the Instrument Panel and Instrument Cluster Lens.........................222
Cleaning the Interior....................................222
Cleaning the Wheels
..................................224
Cleaning the Windows and Wiper Blades.............................................................221
Clearing All MyKeys.......................................50
Climate Control..............................................96 Principle of Operation........................................ 96
Clock...................................................................86 Type 1........................................................................\
86
Type 2....................................................................... 86
Cold Weather Precautions..........................171
Coolant Check See: Engine Coolant Check............................ 202
Cornering Lamps............................................69
Crash Sensors and Airbag Indicator.......44
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cross Traffic Alert.........................................148 False Alerts............................................................. 151
Switching the System Off and On................151
System Errors........................................................ 151
System Lights, Messages and Audible Alerts.................................................................. 150
System Limitations............................................ 150
Using the System............................................... 148
438
2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Index

Maximum Cooling Performance in
Instrument Panel or Instrument Panel
and Footwell Positions............................... 100
Recommended Settings for Cooling ...........99
Recommended Settings for Heating...........99
Side Window Defogging in Cold Weather............................................................ 100
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 99
Hints on Driving With Anti-Lock Brakes............................................................134
Home Screen.................................................325
Hood Lock See: Opening and Closing the Hood...........197
I
Ignition Switch
................................................116
In California (U.S. Only)..............................179
Information Display Control.......................62
Information Displays....................................84
General Information........................................... 84
Information Messages
..................................87
Transmission.......................................................... 95
Installing Child Restraints.............................17 Child Restraints...................................................... 17
Using Lap and Shoulder Belts.......................... 18
Using Lower Anchors and Tethers for Children (LATCH)............................................ 20
Using Tether Straps............................................. 22
Instrument Cluster
.........................................79
Instrument Lighting Dimmer.....................68
Interior Lamps - Vehicles With: Panoramic Roof Panel................................71
Center Mounted Lamp........................................ 72
Luggage Compartment Lamp......................... 72
Side Mounted Lamp............................................. 71
Interior Lamps - Vehicles Without: Panoramic Roof Panel..............................70
Courtesy Lamp...................................................... 70
Luggage Compartment Lamp.......................... 71
Reading Lamps....................................................... 71
Interior Mirror....................................................77 Auto-Dimming Mirror........................................... 77
Introduction.........................................................7 J
Jump Starting the Vehicle
..........................175
Connecting the Jumper Cables...................... 175
Jump Starting....................................................... 176
Preparing Your Vehicle...................................... 175
Removing the Jumper Cables........................ 176
K
Keys and Remote Controls........................46
L
Lighting Control..............................................66 Headlamp Flasher................................................ 67
High Beams............................................................ 66
Parking Lamps...................................................... 66
Lighting..............................................................66 General Information........................................... 66
Load Carriers See: Roof Racks and Load Carriers..............155
Load Carrying
.................................................153
Load Limit.......................................................156 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 161
Vehicle Loading - with and without a Trailer................................................................. 156
Locking and Unlocking
.................................53
Autolock................................................................... 55
Autounlock............................................................. 55
Emergency Locking with the Key................... 55
Locking and Unlocking the Doors From Inside.................................................................... 53
Locking and Unlocking the Doors with the Key Blade............................................................ 54
Opening the Double Rear Doors..................... 53
Opening the Double Rear Doors From Inside.................................................................... 56
Remote Control..................................................... 53
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 54
Unlocking the Doors with the Interior Door Handles............................................................... 54
Luggage Anchor Points
..............................153
Lug Nuts See: Changing a Road Wheel....................... 248
441
2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Index

M
Maintenance...................................................197
General Information........................................... 197
Manual Climate Control..............................96
Manual Liftgate..............................................56
Opening and Closing the Liftgate................... 57
Manual Seats
.................................................105
Adjusting the Height of the Driver
Seat.................................................................... 106
Adjusting the Lumbar Support .................... 105
Moving the Seat Backward and Forward............................................................. 105
Recline Adjustment........................................... 106
Media Hub......................................................276
Message Center See: Information Displays................................. 84
Mirrors See: Heated Windows and Mirrors...............101
See: Windows and Mirrors................................ 73
Mobile Communications Equipment.......13
Motorcraft Parts
...........................................255
MyKey Troubleshooting...............................52
MyKey ™............................................................48
Principle of Operation........................................ 48
N
Navigation......................................................348 cityseeker.............................................................. 355
Destination Mode.............................................. 350
Map Mode............................................................ 349
Navigation Map Updates................................ 356
Navigation Menu................................................ 353
SiriusXM Traffic and Travel Link................... 356
SYNC AppLink.................................................... 355
Waypoints............................................................ 354
Normal Scheduled Maintenance...........391 Intelligent Oil-Life Monitor™......................... 391
Maintenance Intervals..................................... 392
O
Oil Change Indicator Reset.......................201 Resetting the Oil Life Monitoring
System............................................................... 201
Oil Check See: Engine Oil Check..................................... 200Opening and Closing the Hood...............197
Closing the Hood................................................ 198
Opening the Hood.............................................. 197
Ordering Additional Owner's Literature......................................................182
Obtaining a French Owner ’s Manual..........183
Overhead Console
.........................................115
Rear Door Storage Compartment.................115
P
Parking Aids
...................................................140
Principle of Operation...................................... 140
Parking Brake
.................................................135
Passive Anti-Theft System........................58
SecuriLock®........................................................... 58
PATS See: Passive Anti-Theft System..................... 58
Perchlorate.........................................................11
Personalized Settings
...................................87
Measure Units........................................................ 87
Switching Chimes Off......................................... 87
Personal Safety System ™
..........................36
How Does the Personal Safety System
Work?.................................................................. 36
Phone...............................................................343 During a Phone Call.......................................... 346
Making Calls........................................................ 345
Pairing Your Cell Phone for the First Time................................................................... 343
Phone Menu........................................................ 344
Receiving Calls................................................... 346
Smartphone Connectivity.............................. 347
Text Messaging................................................... 347
Post-Crash Alert System
............................177
Power Door Locks See: Locking and Unlocking............................. 53
Power Seats
...................................................106
Power Windows - Vehicles With: One-Touch Open Driver Window
..........73
Accessory Delay.................................................... 73
One-Touch Down................................................. 73
Power Windows - Vehicles With: Rear Power Windows ..........................................73
Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
442
2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Index

Window Lock..........................................................
74
Protecting the Environment........................15
R
Rear Parking Aid...........................................140
Rear Passenger Climate Controls..........100
Rear Seat Armrest.........................................112
Rear Seats.......................................................107 Type 1....................................................................... 107
Type 2..................................................................... 109
Rear Under Floor Storage
..........................153
Adjustable Load Floor....................................... 153
Passenger Compartment Floor..................... 153
Rear View Camera
........................................142
Switching the Rear View Camera Off.........144
Switching the Rear View Camera On..........142
Using the Display................................................ 142
Vehicles With Parking Aid............................... 144
Rear View Camera See: Rear View Camera.................................... 142
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 65
Rear Window Wiper............................................ 65
Recommended Towing Weights............163 Calculating the Maximum Loaded Trailer
Weight............................................................... 164
Reduced Engine Performance.................170
Refueling..........................................................123 System Warnings................................................ 124
Remote Control
..............................................46
Car Finder................................................................ 47
Integrated Keyhead Transmitter.................... 46
Programming a New Remote Control.........46
Replacing the Battery......................................... 46
Repairing Minor Paint Damage...............224
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................47
Reporting Safety Defects (Canada Only)...............................................................183
Reporting Safety Defects (U.S. Only)...............................................................183 Roadside Assistance
...................................173
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 174
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 174
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 174
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 173
Vehicles Sold in the United States: Using Roadside Assistance..................................... 173
Roadside Emergencies
...............................173
Roof Racks and Load Carriers.................155
Maximum Load Weights.................................. 156
Running-In See: Breaking-In.................................................. 170
Running Out of Fuel
......................................121
Adding Fuel From a Portable Fuel
Container........................................................... 122
Filling a Portable Fuel Container................... 122
S
Safety Canopy ™
............................................43
Safety Precautions........................................119
Satellite Radio...............................................273 Satellite Radio Electronic Serial Number
(ESN)................................................................. 274
Satellite Radio Reception Factors...............273
SIRIUS® Satellite Radio Service.................. 273
Troubleshooting.................................................. 274
Scheduled Maintenance Record
...........396
Scheduled Maintenance..........................388
Seatbelt Extension
........................................35
Seatbelt Height Adjustment......................32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 33
Seats
.................................................................103
Security..............................................................58
Settings...........................................................359 911 Assist............................................................... 364
Ambient Lighting............................................... 369
Bluetooth............................................................... 361
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Index

Traction Control.............................................137
Principle of Operation....................................... 137
Trailer Sway Control....................................163
Transmission Code Designation.............257
Transmission...................................................131
Transporting the Vehicle...........................168
Trip Computer
.................................................86
Average Fuel........................................................... 87
Digital Speedometer........................................... 87
Distance to Empty............................................... 86
Resetting the Trip Computer........................... 86
Trip Odometer....................................................... 86
U
Under Hood Overview
................................199
USB Port..........................................................276
Using Cruise Control....................................145 Switching Cruise Control Off.......................... 145
Switching Cruise Control On.......................... 145
Using MyKey With Remote Start Systems..........................................................52
Using Snow Chains
.....................................243
Using Stability Control...............................139
Using SYNC™ With Your Media Player............................................................298
Accessing Your USB Song Library...............302
Bluetooth Devices and System Settings............................................................ 304
Connecting Your Digital Media Player to the USB Port.......................................................... 298
Media Menu Features...................................... 302
Media Voice Commands................................ 299
Voice Commands for Audio Sources.........304
Using SYNC™ With Your Phone.............281 Accessing Features through the Phone
Menu................................................................. 286
Accessing Your Phone Settings................... 289
Bluetooth Devices............................................. 290
Making Calls........................................................ 285
Pairing a Phone for the First Time...............282
Pairing Subsequent Phones.......................... 283
Phone Options during an Active Call.........285
Phone Voice Commands................................ 283
Receiving Calls.................................................... 285
System Settings.................................................. 291
Text Messaging................................................... 287Using Traction Control................................137
Switching the System Off................................ 137
System Indicator Lights and Messages........................................................... 137
Using a Switch...................................................... 137
Using the Information Display Controls.............................................................. 137
Using Voice Recognition............................279 Audio Voice Commands.................................. 327
Initiating a Voice Session................................ 279
Mobile App Voice Commands...................... 330
Navigation Voice Commands....................... 329
Phone Voice Commands................................ 328
SiriusXM Traffic and Travel Link Voice Commands....................................................... 331
System Interaction and Feedback.............280
Voice Settings Commands............................. 331
Utilizing the Mediation/Arbitration Program (Canada Only)..........................181
V
Vehicle Care....................................................219
Vehicle Certification Label.......................256
Vehicle Identification Number................255
Vehicle Storage.............................................224 Battery.................................................................... 225
Body........................................................................\
224
Brakes..................................................................... 225
Cooling system................................................... 225
Engine..................................................................... 225
Fuel system.......................................................... 225
General.................................................................. 224
Miscellaneous..................................................... 225
Removing Vehicle From Storage.................. 225
Tires........................................................................\
. 225
Ventilation See: Climate Control.......................................... 96
VIN See: Vehicle Identification Number............255
Voice Control....................................................61
W
Warning Lamps and Indicators................80 Airbag - Front........................................................ 80
Anti-Lock Braking System................................ 80
Battery..................................................................... 80
445
2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Index