service FORD TRANSIT CONNECT 2019 Owners Manual

IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together,
SUNA Products
and/or Services), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult: Website
www.sunatraffic.com.au/termsandcon- ditions/
1. Acceptance
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at: Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
460
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Appendices

SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
DECLARATION OF CONFORMITY - VEHICLES WITHOUT: SYNC
3
Radio Frequency Statement IC Identification Number
FCC Identification Number
Component Name
3043A-AHUCHRFORD
NT8-AHUCHRFORD
Audio Unit
461
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Appendices

Climate Control............................................108
Clock...................................................................94
Type 1........................................................................\
94
Type 2....................................................................... 94
Cold Weather Precautions.......................239
Connecting a Bluetooth Device - Vehicles Without: SYNC 3.....................358
Pairing a Device.................................................. 358
Coolant Check See: Engine Coolant Check........................... 268
Cornering Lamps
.............................................81
Crash Sensors and Airbag Indicator........47
Creating a MyKey - Vehicles With: Push Button Start
...................................................57
MyKey Information Messages......................... 58
Creating a MyKey - Vehicles Without: Push Button Start........................................57
MyKey Information Messages.......................... 57
Cross Traffic Alert..........................................211 False Alerts............................................................ 213
Switching the System Off and On................213
System Errors....................................................... 213
System Lights, Messages and Audible Alerts................................................................... 212
System Limitations............................................ 213
Using the System................................................. 211
Cruise Control................................................195 Principle of Operation....................................... 195
Cruise control See: Using Cruise Control................................ 195
Cup Holders....................................................133
Customer Assistance
..................................247
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Declaration of Conformity - Vehicles With: SYNC 3..............................................462
Radio Frequency Statement......................... 462Declaration of Conformity - Vehicles
With: Wireless Accessory
Charging.......................................................462
Declaration of Conformity - Vehicles Without: SYNC 3
........................................461
Radio Frequency Statement.......................... 461
Diesel Particulate Filter..............................163 Diesel Particulate Filter Automatic
Regeneration................................................... 164
Diesel Particulate Filter Manual Regeneration................................................... 165
On-Board Diagnostics System...................... 163
Direction Indicators
.......................................82
Doors and Locks.............................................63
Drive Belt Routing - 1.5L Duratorq-TDCi Diesel............................................................284
Drive Belt Routing - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel
...............................284
Drive Belt Routing - 2.5L...........................285
Driver Alert.....................................................203 Driver Alert System Display........................... 204
Driver Alert System Messages...................... 205
Driver Alert System Warnings....................... 203
Switching Driver Alert On or Off.................. 204
Driver and Passenger Airbags....................41 Children and Airbags........................................... 42
Proper Driver and Front Passenger Seating Adjustment......................................................... 41
Driver Knee Airbag
.........................................46
Driving Aids....................................................202
Driving Hints..................................................238
Driving Through Water
...............................239
E
Eco Mode
.........................................................213
Eco Mode System Display............................... 214
Principle of Operation....................................... 213
Economical Driving.....................................238
Electromagnetic Compatibility
..............434
Emission Law.................................................158 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........159
Tampering With a Noise Control System............................................................... 158
End User License Agreement.................436 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 436
478
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index

Engine Block Heater....................................144
Using the Engine Block Heater...................... 145
Engine Coolant Check...............................268
Adding Coolant.................................................. 268
Coolant Change................................................. 270
Engine Coolant Temperature Management....................................................271
Fail-Safe Cooling............................................... 270
Recycled Coolant............................................... 270
Severe Climates................................................. 270
Engine Cooling Fan - Diesel.....................268
Engine Cooling Fan - Gasoline................267
Engine Emission Control...........................158
Engine Immobilizer See: Passive Anti-Theft System..................... 70
Engine Oil Check..........................................266 Adding Engine Oil.............................................. 266
Engine Oil Dipstick - 1.5L Duratorq-TDCi Diesel.............................................................265
Engine Oil Dipstick - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel/2.5L....................266
Engine Specifications - 1.5L Duratorq-TDCi Diesel..............................327
Engine Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel
...............................328
Engine Specifications - 2.5L....................329
Entertainment...............................................377 Playing Music From a USB or Media
Player................................................................. 378
Streaming Music From a Bluetooth Device................................................................ 378
Using the Radio................................................... 377
Environment.....................................................16
Essential Towing Checks..........................233 Before Towing a Trailer.................................... 235
Hitches................................................................... 234
Launching or Retrieving a Boat or Personal Watercraft....................................................... 236
Safety Chains...................................................... 234
Trailer Brakes....................................................... 234
Trailer Lamps....................................................... 235
Trailer Towing Connector................................ 234
When Towing a Trailer..................................... 235
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................15
Exterior Mirrors
................................................84
Adjusting the Mirrors.......................................... 84Folding the Mirrors...............................................
84
F
Fan See: Engine Cooling Fan - Diesel.................268
See: Engine Cooling Fan - Gasoline............267
Fastening the Seatbelts...............................33 Seatbelt Locking Modes.................................... 34
Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel....................... 320
Flat Tire Inflation See: Tire Sealant and Inflator Kit................296
Floor Mats.......................................................239
Fog Lamps - Front See: Front Fog Lamps......................................... 81
Ford Credit
.........................................................13
US Only..................................................................... 13
Ford Protect....................................................414 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 415
Ford Protect Extended Service Plans (U.S. Only)................................................................... 414
Front Fog Lamps.............................................81
Front Parking Aid...........................................181 Front Parking Aid Information
Messages.......................................................... 183
Object Distance Indicator................................ 182
Front Passenger Sensing System............42
Front Wiper Blades See: Changing the Front Wiper Blades.......275
Fuel and Refueling.......................................148
Fuel Consumption
........................................157
Advertised Capacity........................................... 157
Fuel Economy....................................................... 157
Fuel Filler Funnel Location........................153
Fuel Quality - Diesel....................................148 Biodiesel................................................................ 149
Diesel Fuel Additives ........................................ 150
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ..........149
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ...................... 148
479
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index

Fuel Quality - E85.........................................152
Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 152
Switching Between E85 and Gasoline............................................................. 153
Fuel Quality - Gasoline................................151 Choosing the Right Fuel.................................... 151
Fuel Shutoff
...................................................242
Ignition Switch.................................................... 242
Keyless Starting.................................................. 243
Fuse Box Locations.....................................254 Engine Compartment Fuse Box................... 254
Passenger Compartment Fuse Box............254
Fuses................................................................254
Fuse Specification Chart
..........................254
Engine Compartment Fuse Box................... 255
Passenger Compartment Fuse Box...........258
G
Gauges................................................................87 Engine Coolant Temperature Gauge............88
Fuel Gauge.............................................................. 87
Information Display............................................. 87
Gearbox See: Transmission.............................................. 169
General Information on Radio Frequencies....................................................51
General Maintenance Information........416 Multi-Point Inspection...................................... 418
Owner Checks and Services........................... 417
Protecting Your Investment........................... 416
Why Maintain Your Vehicle?.......................... 416
Why Maintain Your Vehicle at Your Dealership?...................................................... 416
Getting Assistance Outside the U.S. and Canada.........................................................250
Getting the Services You Need...............247 Away From Home.............................................. 247
Global Opening
..............................................84
H
Handbrake See: Parking Brake.............................................. 174
Hazard Flashers............................................242
Headlamp Adjusting See: Adjusting the Headlamps..................... 276Headlamp Exit Delay
...................................80
Headrest See: Head Restraints.......................................... 115
Head Restraints
..............................................115
Adjusting the Head Restraint.......................... 116
Heated Exterior Mirrors
................................113
Heated Rear Window...................................113
Heated Seats.................................................130
Heated Windshield........................................113
Heating See: Climate Control......................................... 108
Hill Start Assist..............................................174 Switching the System On and Off................175
Using Hill Start Assist........................................ 175
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control
..................................111
Defogging or Clearing the Windshield of
Thin Ice................................................................. 111
Defogging the Side Windows in Cold Weather............................................................... 111
General Hints.......................................................... 111
Quickly Cooling the Interior............................... 111
Recommended Settings for Cooling.............111
Recommended Settings for Heating.............111
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control............................................................112
Defogging or Clearing the Windshield of Thin Ice................................................................ 112
Defogging the Side Windows in Cold Weather.............................................................. 112
General Hints......................................................... 112
Quickly Cooling the Interior.............................. 112
Quickly Heating the Interior............................. 112
Recommended Settings for Cooling............112
Recommended Settings for Heating............112
Hints on Driving With Anti-Lock Brakes.............................................................174
Home Screen
.................................................372
Hood Lock See: Opening and Closing the Hood...........261
I
Ignition Switch
...............................................134
In California (U.S. Only)............................248
480
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index

Vehicles Sold in Canada: Using Roadside
Assistance....................................................... 242
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 241
Vehicles Sold in the United States: Using Roadside Assistance.................................... 241
Roadside Emergencies...............................241
Roof Racks and Load Carriers.................224 Maximum Load Weights................................. 224
Running-In See: Breaking-In................................................. 238
Running Out of Fuel.....................................153 Adding Fuel From a Portable Fuel
Container.......................................................... 153
Filling a Portable Fuel Container.................. 153
S
Safety Canopy ™
............................................46
Safety Precautions......................................148
Satellite Radio
..............................................359
Satellite Radio Electronic Serial Number
(ESN)................................................................ 360
Satellite Radio Reception Factors..............359
SiriusXM Satellite Radio Service.................359
Troubleshooting................................................ 360
Scheduled Maintenance Record...........424
Scheduled Maintenance
...........................416
Seatbelt Extension........................................38
Seatbelt Height Adjustment......................35
Seatbelt Reminder........................................36 Belt-Minder™........................................................ 36
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 36
Seats...................................................................115
Security..............................................................70
Selective Catalytic Reductant System..........................................................160
Diesel Exhaust Fluid Guidelines................... 160
Filling the Diesel Exhaust Fluid Tank..........160
Filling the Diesel Exhaust Fluid Tank Using a Container....................................................... 162
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump...................................... 161Selective Catalytic Reductant System
Warning Lamp................................................ 163
Settings...........................................................386 911 Assist................................................................ 391
Ambient Lighting............................................... 398
Bluetooth............................................................. 388
Clock....................................................................... 387
Display................................................................... 399
General.................................................................. 396
Media Player........................................................ 387
Mobile Apps......................................................... 394
Navigation............................................................ 392
Phone
.................................................................... 388
Radio....................................................................... 391
Sound.................................................................... 386
Valet Mode.......................................................... 400
Vehicle................................................................... 398
Voice Control....................................................... 399
Wi-Fi & Hotspot................................................. 396
Side Airbags
.....................................................45
Side Sensing System..................................183 Object Distance Indicator............................... 184
Sitting in the Correct Position...................115
Sliding Door
.....................................................66
Snow Chains See: Using Snow Chains.................................. 315
Spare Wheel See: Changing a Road Wheel....................... 320
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
On Board Diagnostics Data Link Connector ............................................................ 14
Special Instructions.............................................. 14
Special Operating Conditions Scheduled Maintenance...............................................422
Speed Control See: Cruise Control............................................ 195
Speed Limiter
................................................202
Principle of Operation...................................... 202
Using the System.............................................. 202
Stability Control
.............................................177
Principle of Operation........................................ 177
Starter Switch See: Ignition Switch........................................... 134
Starting a Diesel Engine.............................142 Engine Warning Lamps.................................... 143
Failure to Start..................................................... 142
Glow Plug Indicator............................................ 143
485
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index

Rear Towing Point.............................................
246
Towing Eye Location........................................ 246
Towing the Vehicle on Four Wheels..........................................................237
Emergency Towing............................................ 237
Recreational Vehicle Towing.......................... 237
Towing.............................................................230
Traction Control.............................................176
Principle of Operation....................................... 176
Trailer Sway Control.....................................231
Transmission Code Designation - 6-Speed Automatic
Transmission..............................................334
Transmission Code Designation - 8-Speed Automatic
Transmission..............................................335
Transmission
..................................................169
Transporting the Vehicle...........................236
Trip Computer
.................................................94
Average Fuel.......................................................... 94
Digital Speedometer.......................................... 94
Distance to Empty............................................... 94
Resetting the Trip Computer........................... 94
Trip Odometer....................................................... 94
Type Approvals
............................................464
Radio Frequency Certification Logos for
Blind Spot Information System................471
Radio Frequency Certification Logos for Mid Range Radar.................................................. 466
Radio Frequency Certification Logos for Passive Anti-Theft System....................... 467
Radio Frequency Certification Logos for Radio Transceiver Module......................... 470
Radio Frequency Certification Logos for SYNC 3.............................................................. 473
Radio Frequency Certification Logos for Tire Pressure Monitoring Sensor(s)...............464
Radio Frequency Certification Logos for Wireless Charging......................................... 472
U
Under Hood Overview - 1.5L Duratorq-TDCi Diesel
..............................262
Under Hood Overview - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel...............................263
Under Hood Overview - 2.5L...................264
Unique Driving Characteristics................146 USB Port - Vehicles Without: SYNC
3.......................................................................362
Using Adaptive Cruise Control................196 Automatic Cancellation................................... 199
Blocked Sensor.................................................. 200
Canceling the Set Speed................................. 199
Changing the Set Speed................................. 198
Detection Issues................................................. 199
Following a Vehicle............................................ 197
Hilly Condition Usage....................................... 199
Overriding the System...................................... 198
Resuming the Set Speed................................. 199
Setting the Adaptive Cruise Speed..............197
Setting the Gap Distance................................ 198
Switching Adaptive Cruise Control Off....................................................................... 199
Switching Adaptive Cruise Control On........................................................................\
196
Switching to Normal Cruise Control............201
System Not Available...................................... 200
Using Cruise Control....................................195 Switching Cruise Control Off......................... 195
Switching Cruise Control On.......................... 195
Using MyKey With Remote Start Systems...........................................................61
Using Snow Chains......................................315 Vehicles with Stability Control...................... 316
Using Stability Control................................178
Using Traction Control................................176 Switching the System Off................................ 176
System Indicator Lights and Messages.......................................................... 176
Using a Switch..................................................... 176
Using the Information Display Controls............................................................. 176
Using Voice Recognition...........................362 Apps........................................................................\
376
Automatic Blower Motor Speed Reduction......................................................... 377
Entertainment..................................................... 373
General................................................................... 372
Navigation............................................................. 375
Phone..................................................................... 374
Phone Voice Service......................................... 362
Voice Settings...................................................... 377
Using Winter Tires........................................315
Utilizing the Mediation/Arbitration Program (Canada Only)........................250
487
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index