key FORD TRANSIT CONNECT 2019 Service Manual

HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
•
You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
PARKING BRAKE WARNING: Always fully apply the
parking brake and make sure you shift into
park (P). Switch the ignition off and
remove the key whenever you leave your
vehicle.
To apply the parking brake:
1. Firmly press the brake pedal.
2. Pull the parking brake lever upward to its fullest extent.
Note: Do not press the release button when
pulling the parking brake lever upward.
Note: If you park your vehicle on a hill and
facing uphill, shift into park (P) and turn the
steering wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill, shift into park (P) and turn
the steering wheel toward the curb.
To release the parking brake:
1. Firmly press the brake pedal.
2. Slightly pull the parking brake lever upward. 3. Press the release button and push the
parking brake lever downward.
HILL START ASSIST WARNING:
The system does not
replace the parking brake. When you leave
your vehicle, always apply the parking
brake. Failure to leave your vehicle securely
parked may lead to a crash or injury. See
Parking Brake
(page 174). WARNING:
You must remain in your
vehicle once the system activates. Failure
to follow this warning could result in
serious personal injury or death. WARNING:
During all times, you are
responsible for controlling your vehicle,
supervising the system and intervening, if
required. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death. WARNING:
The system will turn off
if a malfunction is apparent or if you rev
the engine excessively. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system is active, your vehicle will
remain stationary on the slope for two to
three seconds after you release the brake
pedal. This allows time to move your foot
from the brake to the accelerator pedal.
The brakes are released automatically
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PRINCIPLE OF OPERATION
WARNING: To help avoid personal
injury, please read and understand the
limitations of the system as contained in
this section. Sensing is only an aid for some
(generally large and fixed) objects when
moving on a flat surface at parking speeds.
Certain objects with surfaces that absorb
ultrasonic waves, surrounding vehicle's
parking aid systems, traffic control
systems, fluorescent lamps, inclement
weather, air brakes, and external motors
and fans may also affect the function of
the sensing system; this may include
reduced performance or a false activation. WARNING:
To help avoid personal
injury, always use caution when in reverse
(R) and when using the sensing system. WARNING:
This system is not
designed to prevent contact with small or
moving objects. The system is designed to
provide a warning to assist the driver in
detecting large stationary objects to avoid
damaging your vehicle. The system may
not detect smaller objects, particularly
those close to the ground. WARNING:
Certain add-on devices
such as large trailer hitches, bike or
surfboard racks and any device that may
block the normal detection zone of the
system, may create false beeps.
Note: Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. If the sensors
are covered, the system ’s accuracy can be
affected. Do not clean the sensors with
sharp objects. Note:
If your vehicle sustains damage to
the bumper or fascia, leaving it misaligned
or bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alarms.
Note: The sensing system cannot be turned
off when a MyKey is present. See Principle
of Operation
(page 56).
Note: If you attach certain add-on devices
such as a trailer or bike rack, the rear sensing
system may detect that add-on device and
therefore provide warnings. It is suggested
that you disable the rear sensing system
when you attach an add-on device to your
vehicle to prevent these warnings.
The sensing system warns the driver of
obstacles within a certain range of your
vehicle. The system turns on automatically
whenever you switch the ignition on. You can turn the system on or
off by pressing the parking aid
button. If your vehicle does not
have a parking aid button, the system can
be switched off through the information
display menu or from the pop-up message
that appears once you shift the
transmission into reverse (R). See General
Information
(page 92).
If a fault is present in the system, a warning
message appears in the information
display. See
Information Messages
(page 94).
REAR PARKING AID WARNING:
The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care and
attention. Failure to take care may result
in a crash.
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(If Equipped)E139213

Action
Cause
Clean the radiator grille in front of the radar
or remove any obstruction.
The surface of the radar in the grille is dirty
or obstructed in some way.
Wait a short period of time. It may take
several minutes for the radar to detect that
it is free from obstruction.
The surface of the radar is clean but the
message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow interfere with the radar
signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Swirling water, snow or ice on the surface
of the road interfere with the radar signals.
Wait a short period of time or switch to
normal cruise control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
It is possible to get a blockage warning and not be blocked. A false blocked condition self
clears or clears after a key cycle.
Due to the nature of radar technology, you
may get a blocked sensor warning when
no obstruction blocks your sensor. This can
happen, for example, when driving in
sparse rural or desert environments. A false
blocked condition either self clears or
clears after a key cycle.
Switching to Normal Cruise
Control WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary.
You can change from adaptive cruise
control to cruise control using the
information display. The gap setting does not display
and the system does not
respond to lead vehicles.
Automatic braking remains active to
maintain set speed.
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The system may not correctly operate in
any of the following conditions:
•
The system does not detect at least
one lane marking.
• You switch the direction indicator on.
• You apply direct steering, accelerate
fast or brake hard.
• The vehicle speed is less than 40 mph
(65 km/h).
• The anti-lock brake, stability control or
traction control system activates.
• Narrow lane width.
The system may not correct lane
positioning in any of the following
conditions:
• High winds.
• Uneven road surfaces.
• Heavy or uneven loads.
• Incorrect tire pressure. Switching Lane Keeping System
On or Off Press the button on the steering
wheel stalk.
Lane Keeping System Settings
The system has different settings that you
can view or adjust using the information
display.
Note: The system remembers the last
setting when you start your vehicle. If the
system detects a MyKey, the mode is set to
alert.
Alert Mode
Provides a steering wheel vibration when
the system detects an unintended lane
departure.
Intensity Setting
To adjust the steering wheel vibration intensity setting, use the information
display controls on the steering wheel to select the following: Action
Menu Item
Press the menu button.
Driver Assist.
Press the
OK button.
Lane Keeping System
Press the
OK button. Press the toggle button upward or
downward to choose your required setting. Press the OK
button.
Intensity
Note: This setting does not affect the aid
mode. Note:
The system remembers the last
setting when you start your vehicle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Keyless Starting (If Equipped)
1. Without applying the brake pedal, press and release the button once.
2. Press the brake pedal, and then press and release the button once.
3. Without applying the brake pedal, press and release the button once.
4. Press the brake pedal, and then press and hold the button until the engine
starts.
Note: Various system checks are
automatically carried out before the vehicle
will restart. if your vehicle fails to restart
after the third attempt, the system has
detected a fault that requires service. We
recommend you contact an authorized
dealer.
JUMP STARTING THE VEHICLE WARNING:
The gases around the
battery can explode if exposed to flames,
sparks or lit cigarettes. An explosion could
result in personal injury or vehicle damage. WARNING: Batteries contain sulfuric
acid which can burn skin, eyes and clothing,
if contacted. WARNING:
Use only an
adequate-sized cable with insulated
clamps.
Note: Do not disconnect the battery from
your vehicle ’s electrical system. Preparing Your Vehicle
Note:
Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission may
cause transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch, and switch off
all accessories.
Connecting the Jumper Cables WARNING: Do not attach the cables
to fuel lines, engine rocker covers, the
intake manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly
identify the positive (+) and negative (-)
terminals on both the disabled and booster
vehicles before connecting the cables.
Note: In the illustration, the bottom vehicle
represents the booster vehicle.
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SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SiriusXM satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, tune to channel 0.
Troubleshooting Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
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•
SOUND: Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 352).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 108).
Safety Information WARNING:
Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
• Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities. •
Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following chart for more specific
examples.
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Restricted features
Pairing a Bluetooth phone.
Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.
System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca Website
www.syncmaroute.ca
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page. Website
www.owner.ford.com
www.syncmyride.ca
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Note:
If you pair more than one cell phone,
use the phone settings to specify the
primary phone. You can change this setting
at any time.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls.
Contacts
Alphabetically sort your contacts. See
Settings (page 386).
Phone Settings
Change ring tones, alerts or pair another
phone.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number. Mute
Mute your cell phone microphone.
Text Messaging
Setting Text Message Notification
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on.
Android
1. Go to the settings menu on your cell phone.
2. Select Bluetooth.
3. Select the profiles option.
4. Select the phone profile .
5. Switch text message notification on.
Using Text Messaging Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
Apple CarPlay
Connect your device to a USB port.
Follow the instructions on the touchscreen.
Note: Certain features of the system are
not available when you are using Apple
CarPlay. Switching Apple CarPlay Off Select the settings option on the
feature bar.
Select
Apple CarPlay Preferences.
Select
Disable from the dropdown menu.
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