ECU FORD TRANSIT CONNECT 2020 User Guide

ABOUT 911 ASSIST
911 Assist is a SYNC system feature that
can call for help if you’re in an accident. If
a crash deploys an airbag (excluding knee
airbags and rear inflatable seatbelts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 9).
EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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Press the release button and pull the key
blade out.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally. A message appears in the information
display when the remote control battery
is low. See Information Messages (page
100).
The remote control uses one coin-type
three-volt lithium battery CR2450 or
equivalent. 1. Press the release button and pull the
key blade out.
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REMOTE CONTROL - VEHICLES
WITH: REMOTE FLIP KEY
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The buttons on the key
operate the remote control function.
Press the button to release the key blade.
Press and hold the button to fold the key
blade back in when not in use.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally. A message appears in the information
display when the remote control battery
is low. See Information Messages (page
100).
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Press the button to release the key blade
before beginning the procedure. 1. Insert a suitable tool, for example a
screwdriver, in the position shown and
gently press the clip.
2. Press the clip down to release the battery cover. 3. Carefully remove the battery cover.
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PASSIVE ANTI-THEFT
SYSTEM
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second programmed key on the same
key chain may cause vehicle starting
problems if they are too close to the key
when starting the engine. Prevent these
objects from touching the programmed key
while starting the engine. Switch the ignition
off, move all objects on the key chain away
from the programmed key and restart the
engine if a problem occurs.
Note: Do not leave a duplicate
programmed key in your vehicle. Always
take your keys and lock all doors when
leaving your vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a
programmed key for your vehicle is used.
Using an incorrectly programmed key may
prevent the engine from starting. A
message may appear in the information
display.
If you are unable to start the engine with a
programmed key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The engine immobilization system arms
immediately after you switch the ignition
off. Automatic Disarming
Switching the ignition on with a
programmed key disarms the engine
immobilization system.
Replacement Keys
If your keys are lost or stolen and you do
not have a spare programmed key, you will
need to have your vehicle towed to an
authorized dealer. You need to erase the
programmed keys from your vehicle and
program new keys.
Store an extra programmed key away from
your vehicle in a safe place to help prevent
any inconveniences. We recommend that
you contact an authorized dealer to
purchase additional spare or replacement
keys.
Note:
Your vehicle comes with two keys.
Programming a Remote Flip Key
The procedure programs both the vehicle
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle.
To program a new key, you require two
programmed keys and one unprogrammed
key with you in your vehicle.
We recommend that you contact an
authorized dealer to have the key
programmed if you do not have two
programmed keys.
Make sure that you complete the
procedure within 30 seconds.
Stop and wait for at least one minute
before you start again if you miss a step.
Note: You can program a maximum of six
keys to your vehicle.
Read the entire procedure before you
begin.
1. Close all the doors.
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Note:
Keep the doors closed throughout
the procedure.
2. Switch the ignition off.
Note: Do not press the brake pedal or
accelerator pedal throughout the procedure.
3. Insert the first programmed key into the ignition.
4. Switch the ignition on.
5. Wait five seconds.
6. Switch the ignition off and remove the
key from the ignition.
7. Within 10 seconds, insert the second programmed key into the ignition.
8. Switch the ignition on.
9. Wait five seconds.
10. Switch the ignition off and remove the key from the ignition.
11. Within 10 seconds, insert the unprogrammed key into the ignition.
12. Switch the ignition on.
13. Wait five seconds.
14. Switch the ignition off and remove the key from the ignition.
Check that the remote control functions
operate and your vehicle starts with the
new key.
Note: Wait 10 seconds and repeat the
procedure if the remote control functions
do not operate and you cannot start the
engine.
Wait 20 seconds and repeat the procedure
to program an additional key.
Programming a Passive Key
The procedure programs both the vehicle
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle. To program a new key, you require two
programmed keys and one unprogrammed
key with you in your vehicle.
We recommend that you contact an
authorized dealer to have the key
programmed if you do not have two
programmed keys.
Make sure that you complete the
procedure within 30 seconds.
Stop and wait for at least one minute
before you start again if you miss a step.
Note:
You can program a maximum of four
keys to your vehicle.
Read the entire procedure before you
begin.
1. Close all the doors.
Note: Keep the doors closed throughout
the procedure.
2. Switch the ignition off.
Note: Do not press the brake pedal or
accelerator throughout the procedure.
3. Remove the key blade. See Remote
Control (page 54). 4. Remove the rubber mat from the cup
holder.
5. Place the first programmed key in the backup position with the buttons facing
upward and the unlock button facing
the front of your vehicle.
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6. Press the push button ignition switch.
7. Wait five seconds.
8. Press the push button ignition switch.
9. Remove the key.
10. Within 10 seconds, place the second
programmed key in the backup
position.
11. Press the push button ignition switch.
12. Wait five seconds.
13. Press the push button ignition switch.
14. Remove the key.
15. Within 10 seconds, place the unprogrammed key in the backup
position.
16. Press the push button ignition switch.
Check that the remote control function
operate with the new key.
Note: Wait 10 seconds and repeat the
procedure if the key functions do not
operate.
Wait 20 seconds and repeat the procedure
to program an additional key.
ANTI-THEFT ALARM
Alarm System (If Equipped)
Your vehicle may have one of the following
alarm systems:
• Perimeter Alarm.
• Anti-Theft Alarm with Interior and
Inclination Sensors.
Perimeter Alarm
The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors, luggage compartment
and the hood. Interior Sensors
The interior sensors are in the overhead
console.
When you lock your vehicle and arm the
alarm, the sensors are designed to detect
any movement inside your vehicle.
Note:
Do not cover the interior sensors.
Inclination Sensors
When you lock your vehicle and arm the
alarm, the sensors are designed to detect
an attempt to raise your vehicle, for
example to remove a wheel or to tow it
away.
Triggering the Alarm
Once armed, the alarm is triggered in any
of the following ways:
• If someone opens a door, the liftgate
or the hood without a valid key or
remote control.
• If you switch the ignition on without a
valid key.
• If the interior sensors detect movement
within your vehicle.
If the alarm is triggered, the alarm horn will
sound for 30 seconds and the hazard
warning flashers will flash for five minutes.
Any further attempts to carry out one of
the above will trigger the alarm again.
Full Guard and Reduced Guard
Full Guard
Full guard is the standard setting.
In full guard, the interior sensors are on
when you arm the alarm.
Note: Do not arm the alarm with full guard
if passengers, animals or other moving
objects are inside your vehicle.
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Reduced Guard
In reduced guard, the interior sensors are
off when you arm the alarm.
Selecting Full or Reduced Guard
You can select full or reduced guard using
the information display. See General
Information (page 98).
Ask on Exit
If you switch ask on exit on, you can choose
which level of guard you require after you
switch the ignition off.
Arming the Alarm
To arm the alarm, lock your vehicle. See
Doors and Locks
(page 66).
Disarming the Alarm
Perimeter Alarm
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key or
unlocking the doors with the remote
control.
Anti-Theft Alarm
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key
within 12 seconds or unlocking the doors
with the remote control.
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Doors and Locks
Description
Message
The door listed is not completely closed.
Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
Liftgate Ajar
The hood is not completely closed.
Hood Ajar
The system has disabled the door switches.
Switches Inhibited
Security Mode
Driver Alert Description
Message
Take a break due to low alertness levels.
Driver Alert Warning Rest
Now
We recommend that you take a break due to low alertness
levels.
Driver Alert Warning Rest
Suggested
Engine Description
Message
Displays when the engine temperature is too high. Stop your
vehicle as soon as it is safe to do so, switch the engine off
and allow it to cool. Have your vehicle checked as soon as
possible.
Engine Coolant Over
Temperature
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Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it
reaches its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Tilting Head Restraints (If Equipped)
The head restraints tilt for extra comfort.
To tilt the head restraint, do the following: 1. Adjust the seat backrest to an upright
driving or riding position.
2. Pivot the head restraint forward toward
your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivot it forward
again to release it to the rearward, un-tilted
position. MANUAL SEATS WARNING: Do not adjust the
driver seat when your vehicle is moving. WARNING:
Do not place cargo or
any objects behind the seat backrest
before returning it to the original position.
Pull on the seat backrest to make sure
that it has fully latched after returning
the seat backrest to its original position.
An unlatched seat may become
dangerous if you stop suddenly or have
a crash.
Moving the Seat Backward and
Forward WARNING:
Make sure the seat
fully locks into place by rocking it
backward and forward. Not securing the
seat into the locked position can be
dangerous in a crash and could cause
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Third Row Seats
Moving the Seat Backward and
Forward
WARNING: Make sure the seat
fully locks into place by rocking it
backward and forward. Not securing the
seat into the locked position can be
dangerous in a crash and could cause
serious personal injury or death. Folding the Seat Backrest
1. Fully lower the head restraints. See
Head Restraints
(page 120).
2. Fully move the seat backward. 3. Pull the strap on the rear of the seat
cushion.
4. Fold the seat cushion forward. 5. Pull the strap on the rear of the seat
backrest.
6. Fold the seat backrest forward.
Note: Rear row occupants can sit next to a
seat in the same row that has the seat
backrest in the folded position, but not when
the seat is in the tilted position.
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