FORD TRANSIT CONNECT 2020 Owners Manual

2020
FORD TRANSIT CONNECT
Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: CG3739en 201903 20190326102247
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate .......................................................
13
Ford Credit ........................................................
13
Replacement Parts Recommendation ........................................................................\
...
14
Special Notices ...............................................
14
Mobile Communications Equipment ........................................................................\
....
15
Export Unique Options ................................
16
Environment
Protecting the Environment .......................
17
At a Glance
Instrument Panel - RHD ..............................
18
Instrument Panel - LHD ...............................
19
Child Safety
General Information ......................................
21
Installing Child Restraints ..........................
23
Booster Seats .................................................
30
Child Restraint Positioning ........................
32
Child Safety Locks .........................................
33
Seatbelts
Principle of Operation .................................
35
Fastening the Seatbelts .............................
36
Seatbelt Height Adjustment .....................
38
Seatbelt Warning Lamp and Indicator Chime ............................................................
38
Seatbelt Reminder .......................................
39
Child Restraint and Seatbelt Maintenance ................................................
41
Seatbelt Extension ........................................
41
Personal Safety System ™
Personal Safety System ™.........................
42 Supplementary Restraints
System
Principle of Operation .................................
43
Driver and Passenger Airbags ..................
44
Front Passenger Sensing System ...........
45
Side Airbags ....................................................
48
Driver Knee Airbag ........................................
49
Safety Canopy ™...........................................
49
Crash Sensors and Airbag Indicator ......
50
Airbag Disposal ...............................................
51
911 Assist
About 911 Assist .............................................
52
Emergency Call Requirements .................
52
Emergency Call Limitations ......................
53
Keys and Remote Controls
General Information on Radio Frequencies .................................................
54
Remote Control - Vehicles With: Keyless Entry and Push Button Start ................
54
Remote Control - Vehicles With: Remote Flip Key ..........................................................
57
Replacing a Lost Key or Remote Control ........................................................................\
..
58
Passive Key Backup Position ....................
58
MyKey ™
Principle of Operation .................................
59
MyKey Settings ..............................................
59
Creating a MyKey - Vehicles Without: Push Button Start ....................................
60
Creating a MyKey - Vehicles With: Push Button Start ................................................
60
Programming a MyKey .................................
61
Clearing All MyKeys ......................................
63
Checking MyKey System Status ..............
63
Using MyKey With Remote Start Systems ........................................................
64
MyKey – Troubleshooting - Vehicles Without: Push Button Start ..................
64
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MyKey – Troubleshooting - Vehicles
With: Push Button Start .........................64
Doors and Locks
Locking and Unlocking ...............................
66
Sliding Door ....................................................
69
Keyless Entry ...................................................
70
Liftgate
Manual Liftgate ..............................................
73
Security
Passive Anti-Theft System ........................
74
Anti-Theft Alarm ...........................................
76
Steering Wheel
Adjusting the Steering Wheel ...................
78
Horn ....................................................................
78
Wipers and Washers
Windshield Wipers ........................................
79
Autowipers .......................................................
79
Windshield Washers .....................................
81
Rear Window Wiper and Washers ...........
81
Lighting
General Information .....................................
82
Lighting Control .............................................
82
Autolamps .......................................................
83
Instrument Lighting Dimmer ....................
83
Headlamp Exit Delay ...................................
84
Daytime Running Lamps ...........................
84
Automatic High Beam Control ................
84
Front Fog Lamps ...........................................
86
Cornering Lamps ...........................................
87
Direction Indicators .......................................
87
Interior Lamps ................................................
88Windows and Mirrors
Power Windows - Vehicles With: Rear
Power Windows .......................................
89
Power Windows - Vehicles With: One-Touch Open Driver Window .......
90
Global Opening .............................................
90
Exterior Mirrors ..............................................
90
Interior Mirror - Vehicles Without: Auto-Dimming Interior Mirror ................
91
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror ................
91
Sun Shades .....................................................
92
Instrument Cluster
Gauges ..............................................................
93
Warning Lamps and Indicators ...............
94
Audible Warnings and Indicators ............
96
Information Displays
General Information ....................................
98
Trip Computer ..............................................
100
Personalized Settings ...............................
100
Information Messages ..............................
100
Climate Control
Manual Climate Control .............................
114
Automatic Climate Control .......................
115
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control ..............................
116
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control ..........................................................
117
Rear Passenger Climate Controls ..........
118
Heated Windshield ......................................
118
Heated Rear Window ..................................
118
Heated Exterior Mirrors ...............................
119
Cabin Air Filter ...............................................
119
Seats
Sitting in the Correct Position .................
120
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Head Restraints
...........................................120
Manual Seats .................................................
122
Power Seats ...................................................
124
Rear Seats - Long Wheelbase, Vehicles With: Second Row Dual Captain Chairs
........................................................................\
.
125
Rear Seats - Short Wheelbase ...............
128
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row
Seating .........................................................
132
Heated Seats .................................................
135
Auxiliary Power Points
Auxiliary Power Points ...............................
136
Cigar Lighter ..................................................
136
Wireless Accessory Charging ...................
137
Storage Compartments
Overhead Console .......................................
138
Starting and Stopping the Engine
General Information ...................................
139
Ignition Switch ..............................................
139
Push Button Ignition Switch ...................
140
Starting a Gasoline Engine .......................
142
Starting a Flex Fuel Engine ......................
146
Starting a Diesel Engine ............................
148
Switching Off the Engine .........................
150
Engine Block Heater ...................................
150
Unique Driving Characteristics
Auto-Start-Stop ...........................................
152
Fuel and Refueling
Safety Precautions .....................................
154
Fuel Quality - Diesel ...................................
154
Fuel Quality - Gasoline ..............................
157
Fuel Quality - E85 .......................................
158Fuel Filler Funnel Location
.......................
159
Running Out of Fuel ...................................
159
Refueling ..........................................................
161
Fuel Consumption .......................................
163
Engine Emission Control
Emission Law ................................................
165
Catalytic Converter .....................................
166
Selective Catalytic Reductant System ........................................................................\
.
167
Diesel Particulate Filter .............................
170
Transmission
Automatic Transmission - 6-Speed Automatic Transmission .......................
176
Automatic Transmission - 8-Speed Automatic Transmission .......................
178
Brakes
General Information ....................................
181
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
182
Parking Brake ................................................
182
Hill Start Assist .............................................
182
Traction Control
Principle of Operation ...............................
184
Using Traction Control ..............................
184
Stability Control
Principle of Operation ................................
185
Using Stability Control ..............................
186
Parking Aids
Principle of Operation ................................
187
Rear Parking Aid ...........................................
187
Front Parking Aid .........................................
189
Side Sensing System ..................................
191
Active Park Assist ........................................
193
Rear View Camera .....................................
200
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Cruise Control
Principle of Operation
...............................203
Using Cruise Control ..................................
203
Using Adaptive Cruise Control ..............
204
Driving Aids
Driver Alert .....................................................
210
Lane Keeping System .................................
212
Blind Spot Information System .............
216
Cross Traffic Alert ........................................
218
Eco .....................................................................
221
Steering ...........................................................
222
Pre-Collision Assist ....................................
223
Load Carrying
Luggage Anchor Points ............................
229
Rear Under Floor Storage ........................
229
Cargo Nets ....................................................
230
Roof Racks and Load Carriers ................
232
Load Limit ......................................................
233
Towing
Towing a Trailer ...........................................
238
Trailer Sway Control ..................................
239
Recommended Towing Weights ..........
239
Essential Towing Checks ..........................
241
Transporting the Vehicle ..........................
244
Towing the Vehicle on Four Wheels .....
245
Driving Hints
Breaking-In ....................................................
247
Reduced Engine Performance ...............
247
Economical Driving ....................................
247
Cold Weather Precautions ......................
248
Driving Through Water .............................
248
Floor Mats .....................................................
248
Roadside Emergencies
Roadside Assistance .................................
250Hazard Flashers
............................................
251
Fuel Shutoff ...................................................
251
Jump Starting the Vehicle .......................
252
Post-Crash Alert System .........................
254
Towing Points ...............................................
254
Customer Assistance
Getting the Services You Need ..............
256
In California (U.S. Only) ............................
257
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
258
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
259
Getting Assistance Outside the U.S. and Canada .......................................................
259
Ordering Additional Owner's Literature ........................................................................\
.
261
Reporting Safety Defects (U.S. Only) ........................................................................\
.
261
Reporting Safety Defects (Canada Only) ........................................................................\
.
261
Fuses
Fuse Box Locations ....................................
263
Fuse Specification Chart .........................
264
Changing a Fuse .........................................
269
Maintenance
General Information ..................................
270
Opening and Closing the Hood .............
270
Under Hood Overview - 1.5L EcoBlue ........................................................................\
.
272
Under Hood Overview - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel ..............................
273
Under Hood Overview - 2.5L, LHD ........
274
Under Hood Overview - 2.5L, RHD .......
275
Engine Oil Dipstick - 1.5L EcoBlue ........
276
Engine Oil Dipstick - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel/2.5L ...................
276
Engine Oil Check .........................................
276
Oil Change Indicator Reset ......................
277
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Engine Cooling Fan - Gasoline
...............278
Engine Cooling Fan - Diesel ....................
278
Engine Coolant Check ...............................
278
Automatic Transmission Fluid Check ........................................................................\
282
Brake Fluid Check .......................................
283
Washer Fluid Check ...................................
283
Changing the 12V Battery ........................
284
Checking the Wiper Blades ....................
285
Changing the Front Wiper Blades ........
285
Changing the Rear Wiper Blades - Vehicles With: Manual Liftgate .........
286
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors ......
287
Adjusting the Headlamps ........................
287
Changing a Bulb .........................................
288
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue ......................................................
293
Changing the Engine Air Filter - 2.5L ....
294
Drive Belt Routing - 1.5L EcoBlue .........
295
Drive Belt Routing - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
295
Drive Belt Routing - 2.5L ..........................
295
Vehicle Care
Cleaning Products ......................................
296
Cleaning the Exterior .................................
297
Waxing ............................................................
298
Cleaning the Windows and Wiper Blades ........................................................................\
299
Cleaning the Interior ..................................
299
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
301
Cleaning Leather Seats .............................
301
Repairing Minor Paint Damage .............
302
Cleaning the Wheels .................................
302
Vehicle Storage ...........................................
302
Wheels and Tires
General Information ..................................
305Tire Sealant and Inflator Kit
...................
306
Tire Care ...........................................................
311
Using Winter Tires ......................................
325
Using Snow Chains ....................................
325
Tire Pressure Monitoring System ..........
326
Changing a Road Wheel ..........................
330
Tire Pressures ...............................................
334
Lug Nuts .........................................................
335
Capacities and Specifications
Engine Specifications - 1.5L EcoBlue ........................................................................\
337
Engine Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
338
Engine Specifications - 2.5L ...................
339
Motorcraft Parts - 1.5L EcoBlue ............
340
Motorcraft Parts - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel ..............................
341
Motorcraft Parts - 2.5L .............................
342
Vehicle Identification Number ...............
343
Vehicle Certification Label ......................
344
Transmission Code Designation - 6-Speed Automatic Transmission
........................................................................\
344
Transmission Code Designation - 8-Speed Automatic Transmission
........................................................................\
345
Capacities and Specifications - 1.5L EcoBlue ......................................................
345
Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .....
350
Capacities and Specifications - 2.5L ........................................................................\
355
Bulb Specification Chart .........................
360
Network Connectivity
Connecting the Vehicle to a Mobile Network ......................................................
362
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC 3 ......
362
Network Connectivity – Troubleshooting ........................................................................\
363
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Wi-Fi Hotspot
Creating a Wi-Fi Hotspot - Vehicles
Without: SYNC 3 .....................................365
Creating a Wi-Fi Hotspot - Vehicles With: SYNC 3 .......................................................
365
Changing the Wi-Fi Hotspot Name or Password - Vehicles Without: SYNC 3
.......................................................................
366
Changing the Wi-Fi Hotspot Name or Password - Vehicles With: SYNC 3
.......................................................................
366
Audio System
General Information ..................................
367
Audio Unit - Vehicles Without: SYNC 3 .......................................................................
368
Audio Unit - Vehicles With: SYNC 3 ......
371
AM/FM Radio - Vehicles Without: SYNC 3.....................................................................
372
Audio Unit Clock and Date Displays - Vehicles Without: SYNC 3 ...................
373
Connecting a Bluetooth Device - Vehicles Without: SYNC 3 ...................
373
Satellite Radio ..............................................
373
Streaming Bluetooth Audio - Vehicles Without: SYNC 3 .....................................
375
Playing Media From a USB Device - Vehicles Without: SYNC 3 ...................
375
USB Port .........................................................
376
Using Voice Recognition ..........................
376
SYNC™ 3
General Information ...................................
377
Home Screen ...............................................
384
Using Voice Recognition ..........................
384
Entertainment .............................................
390
Phone ..............................................................
392
Navigation .....................................................
393
Apps .................................................................
397
Settings ..........................................................
398
SYNC™ 3 Troubleshooting ......................
412Accessories
Accessories
...................................................
425
Ford Protect
Ford Protect ..................................................
426
Scheduled Maintenance
General Maintenance Information ......
428
Normal Scheduled Maintenance ..........
431
Special Operating Conditions Scheduled Maintenance ............................................
434
Scheduled Maintenance Record ..........
436
Appendices
Electromagnetic Compatibility .............
446
End User License Agreement ................
448
Declaration of Conformity - Vehicles Without: SYNC 3 .....................................
473
Declaration of Conformity - Vehicles With: SYNC 3 ............................................
474
Declaration of Conformity - Vehicles With: Wireless Accessory Charging
........................................................................\
474
Type Approvals ............................................
476
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Table of Contents