abs FORD TRANSIT CONNECT 2020 Owners Manual

WARNING: The head restraint is
a safety device. Whenever possible it
should be installed and properly
adjusted when the seat is occupied. An
improperly adjusted head restraint may
not adequately protect an occupant
during an impact from the rear. WARNING:
Install the head
restraint properly to help minimize the
risk of neck injury in the event of a crash.
Note: Adjust the seat backrest to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible. Make sure
that you remain comfortable. If you are
extremely tall, adjust the head restraint to
its highest position.
Front Seat Head Restraint Second Row Outboard Head Restraints
Second Row Center Head Restraint and
Third Row Head Restraints
The head restraints consist of:
Energy absorbing head restraint.
A
Steel stems.
B
Guide sleeve adjust and unlock
button.
C
Guide sleeve unlock and remove
button.
D
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
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SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire. WARNING:
The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury. WARNING:
Fuels can cause
serious injury or death if misused or
mishandled. WARNING:
Fuel may contain
benzene, which is a cancer-causing
agent. WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.
Follow these guidelines when refueling:
• Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Always switch the engine off before
refueling.
• Automotive fuels can be harmful or
fatal if swallowed. Fuel is highly toxic
and if swallowed can cause death or
permanent injury. If fuel is swallowed
immediately call a physician, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
apparent for hours. •
Avoid inhaling fuel vapors. Inhaling fuel
vapor can lead to eye and respiratory
tract irritation. In severe cases,
excessive or prolonged breathing of
fuel vapor can cause serious illness and
permanent injury.
• Avoid getting fuel in your eyes. If you
splash fuel in your eyes, immediately
remove contact lenses (if worn), flush
with water for 15 minutes and seek
medical attention. Failure to seek
proper medical attention could lead to
permanent injury.
• Fuels can be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
thoroughly wash your skin with soap
and water. Repeated or prolonged skin
contact causes skin irritation.
• Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
for the treatment of alcoholism.
Breathing fuel vapors could cause an
adverse reaction, serious personal
injury or sickness. Immediately call a
physician if you experience any adverse
reactions.
FUEL QUALITY - DIESEL
Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra Low Sulfur Diesel Fuel
Is Required (United
States/Canada/Puerto Rico/U.S.
Virgin Islands And Other Locales)
Note: Your warranty will not cover damage
caused by using an improper type of fuel or
fuel additive.
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER WARNING:
Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle
(page 252).
• Do not switch the ignition off when your
vehicle is moving.
• Do not use leaded fuel.
• Avoid running out of fuel.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
On-Board Diagnostics System
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this may indicate that
the on-board diagnostics system has
detected an emission control system
malfunction.
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PRINCIPLE OF OPERATION
WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash. WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system. WARNING:
Traffic control
systems, inclement weather, air brakes,
external motors and fans may affect the
correct operation of the sensing
system.This may cause reduced
performance or false alerts. WARNING:
The system may not
detect small or moving objects,
particularly those close to the ground.
Note: Some accessories such as large
trailer hitches, bike or surfboard racks can
cause reduced performance or false alerts.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt. Blocked
sensors may affect system accuracy. Do
not clean the sensors with sharp objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this will
cause inaccurate measurements or false
alerts.
Note: The sensing system cannot be turned
off when a MyKey is present. See Principle
of Operation
(page 59).
We recommend that you take some time
to get to know the system and its
limitations by reading this section. The sensing system warns the driver of
obstacles within a certain range of your
vehicle. The system automatically turns
on each time you switch the ignition on. You can turn the system on or
off by pressing the parking aid
button. If your vehicle does not
have a parking aid button, the system can
be switched off through the information
display menu or from the pop-up message
that appears once you shift the
transmission into reverse (R). See
General Information
(page 98).
If a fault is present in the system, a warning
message appears in the information
display and does not allow you to switch
the system on.
See
Information Messages (page 100).
REAR PARKING AID WARNING:
The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash. WARNING:
The system may not
detect small or moving objects,
particularly those close to the ground. WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system. WARNING: The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
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•
As the distance to the object
decreases, the indicator blocks
illuminate and move toward the vehicle
icon. •
If there is no object detected, the
distance indicator blocks are gray.
Rear Parking Aid Information Messages Description
Message
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Park Aid Fault
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Park Aid
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Rear Park Aid
A sensor is blocked or the system has malfunctioned.
Clean the bumper or remove any obstruction. If the
message continues to appear, have your vehicle checked
as soon as possible.
Front Park Pilot Not Avail-
able Sensor Blocked See
Manual
A sensor is blocked or the system has malfunctioned.
Clean the bumper or remove any obstruction. If the
message continues to appear, have your vehicle checked
as soon as possible.
Rear Park Aid Not Available
Sensor Blocked See Manual
FRONT PARKING AID WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash. WARNING:
The system may not
detect small or moving objects,
particularly those close to the ground. WARNING: The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
The sensors are on the front bumper.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
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(If Equipped)

Front Parking Aid Information Messages
Description
Message
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Park Aid Fault
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Park Aid
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Front Park Aid
SIDE SENSING SYSTEM WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash. WARNING:
The system may not
detect small or moving objects,
particularly those close to the ground. WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system. WARNING: The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects. Note:
If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
Note: If you switch traction control off, the
side sensing system also turns off.
Note: Some accessories, for example large
trailer hitches or bike or surfboard racks can
cause reduced performance or false alerts.
Note: The system does not detect an object
that is moving toward the side of your
vehicle, for example another vehicle moving
at low speed, if it does not pass a front or
rear sensor.
The system uses the front and rear
outermost parking aid sensors to detect
objects that are near to the sides of your
vehicle. The system displays them on a
virtual map in the information display as
your vehicle moves past them.
The sensors are on the front and rear
bumpers.
The system may not function if:
• You switch the ignition on, off and back
on within a few seconds.
• Your vehicle remains stationary for over
two minutes.
• The anti-lock brake system activates.
• The traction control system activates.
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(If Equipped)

When you shift into neutral (N), the system
only provides visual indication if your
vehicle is moving at a speed of
approximately 5 mph (8 km/h) or below.
For example, your vehicle is moving on a
slope, and the system detects an object
moving toward your vehicle. When you
stop your vehicle, visual indication turns
off after four seconds.
If the system is not available, the side
distance indicator blocks do not display.
ACTIVE PARK ASSIST WARNING:
You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death. WARNING:
The sensors may not
detect objects in heavy rain or other
conditions that cause interference. WARNING:
You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Active park assist is a multi-step process
and may require you to shift the
transmission multiple times. Follow the
onscreen instructions until the parking
maneuver is complete. If you are uncomfortable with the proximity
to any vehicle or object, you may choose
to override the system by grabbing the
steering wheel, or by taking full control of
your vehicle after pressing the active park
assist button.
Keep your hands, hair, clothing and any
loose items clear of the steering wheel
when using active park assist.
The sensors are on the front and rear
bumpers.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves.
The sensors may falsely detect objects due
to ultrasonic interference caused by, for
example motorcycle exhausts, truck air
brakes or horns.
Note: If you change any tires, the system
must recalibrate and may not correctly
operate for a short time.
The system may not correctly operate in
any of the following conditions:
• You use a spare tire or a tire that is
significantly worn more than the other
tires.
• One or more tires are incorrectly
inflated.
• You try to park on a tight curve.
• Something passes between the front
bumper and the parking space. For
example, a pedestrian or cyclist.
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(If Equipped)

Note:
The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km).
Adding Engine Oil WARNING:
Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury. WARNING:
Do not remove the
filler cap when the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty. Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it. 2. Remove the engine oil filler cap. See
Under Hood Overview
(page 272).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets our specifications.
See Capacities and
Specifications (page 345). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Only reset the system after changing the
engine oil and oil filter.
Resetting the Oil Life Monitoring
System
1. Switch the ignition on. Do not start the
engine.
2. Fully press the accelerator and brake pedals at the same time.
3. Keep the accelerator and brake pedals
fully pressed.
4. After three seconds, a message appears confirming that the reset is in
progress.
5. After 25 seconds, a message appears confirming that the reset is complete.
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When Wi-Fi and automatic updates are
enabled, your system checks for software
updates periodically. If a new version is
available, it downloads at that time.
Software downloads can take place for up
to 30 minutes after you have switched your
vehicle off. The updates do not interrupt
the normal use of your SYNC 3 system. If
a download does not complete for any
reason, the download continues where it
left off at the next Wi-Fi connected
opportunity. Upon activation of an update,
a banner displays on the touchscreen
indicating the system update. Select the
icon to see more detail. This icon displays
for two ignition cycles.
To switch this feature off:
Menu Item
Settings
General In this menu selection, you
can change the selection
for automatic updates to
OFF.
Automatic
System
Updates
Customer Assistance
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
holidays. Privacy Information
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform
a Master Reset to erase all stored
information. You can find more information
about the Master Reset in General
Settings. See Settings (page 398). System
data cannot be accessed without special
equipment and access to your vehicle's
SYNC 3 module. Ford Motor Company and
Ford of Canada do not access the system
data for any purpose other than as
described absent consent, a court order,
or where required by law enforcement,
other government authorities, or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
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