service GENESIS G90 2019 Quick Reference Guide

VOICE
RE COGNITION TIPS
Command ExampleBL UET OOTH®
Dial
Call “Dial
7 -1-4- 0-0-0- 8-8-8-8”
“Call John Smith ”
Command ExampleNA VIG ATION
Find Addr ess
City , S ta te> “1-
2-3-4-5 1s t Stree t,
F oun tain Valle y”
C ommand Example
Loca ted on R earview Mirr or L OC AL SEAR CH
Find
“Find L
ow e’s ® near me”
“S tarbuck s®”
Impr oving ho w you s tor e your con tacts can op timize your
Blue too th® Voic e R ecognition perf ormance:
• U se full names ins tead o f short or single-s yllable names
(“ John or Dad”)
• Avoid using special char acters/emojis or abbrevia tions
(“Dr .”) when sa ving contacts
Find “Find McDonald’s ®”
MAINTENANCE
NP150-G2019-A (Rev 06/05/18)Printing 06/08//18
Looking for more detailed information? This Quick Reference Guide does not replace your vehicle’s Owner’s Manual. If you require additional information or are unsure of a specific item, you should always refer to the vehicle’s Owner’s Manual or contact your authorized Dealer of Genesis Brand Products.
The information contained in this Quick Reference Guide was correct at the time of printing; however, specifications and equipment can change without notice. No warranty or g\
uarantee is being extended in this Quick Reference Guide, and Genesis Motors USA reserves the right to change product specifications and equipment at any time without incurring obligations. Some vehicles are shown with optional equipment. Specifications apply to U.S. vehicles only. Please contact your Dealer of Genesis Brand Products for current vehicle specifications.
☐ Genesis Connected Services
☐ Explain Smart Drive Mode Function including SMART Icon
Color Changes
- Assist with creating a Genesis Owners account- Assist with Genesis Connected Services enrollment- Show Genesis Connected Services Users Manual- Encourage customer to download the Genesis Intelligent Assistant App
GENESIS
G90
QUICK REFERENCE GUIDE
Scheduled Maintenance(Normal Usage)3.3T5.0L
Engine Oil & FilterReplace6,000 or 12 mos.Replace7,500 or 12 mos.
Fuel AdditivesAdd6,000 or 12 mos.Add7,500 or 12 mos.
Tire RotationPerform6,000 or 12 mos.Perform7,500 or 12 mos.
Vacuum Hose
Inspect6,000 or 12 mos.Inspect7,500 or 12 mos.
Air Conditioning Refrigerant
Brake Hoses & Lines
Drive Shafts & Boots
Exhaust Pipe & Muffler
Front Brake Disc/Pads, Calipers
Rear Brake Disc/Pads
Steering Gear Box, Linkage & Boots, Lower Arm Ball Joint, Upper Arm Ball Joint
Suspension Mounting Bolts
Propeller Shaft
Air Cleaner FilterInspect6,000 or 12 mos.Inspect7,500 or 12 mos.
Replace18,000 or 36 mos.Replace22,500 or 36 mos.
Climate Control Air Filter(For Evaporator and Blower Unit)Inspect12,000 or 12 mos.Replace15,000 or 12 mos.
Fuel Tank Air Filter
12,000 or 24 mos.Inspect15,000 or 24 mos.
Vapor Hose, Fuel Tank Cap, Fuel Tank
Brake Fluid
Parking Brake
Fuel Filter
Fuel Lines, Fuel Hoses & ConnectionsInspect24,000 or 48 mos.Inspect30,000 or 48 mos.Front(AWD)/Rear Differential Oil
Valve ClearanceInspect60,000 or 72 mos.--
Drive BeltsInspect
First60,000 or 72 mos.Inspect
First60,000 or 72 mos.
Subsequent, every12,000 or 24 mos.Subsequent, every15,000 or 24 mos.
Spark Plugs (Iridium Coated)Replace42,000Replace105,000
CoolantReplace
First120,000 or 120 mos.Replace
First120,000 or 120 mos.
Subsequent, every30,000 or 24 mos.Subsequent, every30,000 or 24 mos.
Automatic Transmission FluidNo check or services required for Normal Usage driving.
*See Owner’s Manual for details.
Sales Experience Manager Date Retail Sales Manager Date
Guest Date
Guest Email
@
☐ Introduction and location of the Service Department
☐ Set first service valet appointment
☐ Review factory recommended maintenance schedule
☐ Was the condition of your vehicle (at delivery) to your satisfaction?

Roadside Assistance: 1-844-340-9742
SiriusXM®Radio: 1-800-967-2346
Genesis Customer Care &Connected Services:
www.MyGenesisusa.com
1-844-340-9741
GENESIS BRANDED VEHICLE OWNER PRIVACY POLICY
Your Genesis Branded vehicle may be equipped with technologies and
services that use information collected, generated, recorded or stored by
the vehicle. We have created a Vehicle Owner Privacy Policy to explain how
these technologies and services collect, use, and share this information.
You may read our Vehicle Owner Privacy Policy on the GenesisMotorsUSA.com
website at http://www.genesismotorsusa.com/privacy-policy.html
If you would like to receive a hard copy of our Vehicle Owner Privacy Policy,
please contact Customer Care at:
Genesis Customer Care
P.O. Box 20850
Fountain Valley, CA 92728
844-340-9741
[email protected]
Genesis Customer Care representatives are available Monday through
Friday, between the hours of 5:00 AM and 7:00 PM PST and Saturday and
Sunday between 6:30 AM and 3:00 PM PST (English).
For Customer Care assistance in Spanish or Korean, representatives are
available Monday through Friday between 6:30 AM and 3:00 PM PST.

Quick Reference Guide I 1413 I Quick Reference Guide
Destination search screen
1 Free Text Search: Uses keywords to search for destinations. 2 Address: Uses addresses to search for destinations. 3 Previous Destinations: List previous destinations (from recent searches
destinations) for use as current destination. 4 Address Book: Searches for destinations within the Address Book. 5 Points of Interest: Searches POIs by keyword, along the route, near
destination, in a different city, or category for use as destinations.6 Places: Searches for places to set as destinations.
(available only when Genesis Connected Services is activated) 7 Coordinates: Uses coordinates to search for destinations.
Press the HOME button [Navigation] [Destination].
Or in the map screen, press “MENU” [Destination].
1
3
7
6
2
4
5
Map screen and basic features
1 Preliminary guidance: Provides distance, direction guidance at turn points
within the set route. 2 Speed limit information: Provides speed limit information for the current route.3 Current time: Displays the current time. 4 Route: Displays the route from the current position to the set destination. 5 Car position mark: Displays the current car position and traveling direction. 6 Map screen mode: Displays the current map screen mode. 7 Map scale : Adjusts the map scale. 8 Current location: Displays the address or name of the current location. 9 Remaining distance: Displays the remaining distance to reach the destination.10 ETA/Remaining time: Displays the ETA (estimated time of arrival) or
the remaining time to reach the destination.11 Assistant window: Displays map,zoomed intersection view and turn list
information.
10
1113
9876
24
5Scan to view a video of: Navigation
NAVIGATION
Genesis BrandG90
MULTIMEDIA

Quick Reference Guide I 1817 I Quick Reference Guide
LOW TIRE PRESSURE INDICATOR
Illuminates if one or more of your tires is significantly under-inflated.
TPMS MALFUNCTION INDICATOR
Blinks for approximately one minute, then remains illuminated when
there is a malfunction with the TPMS. Inspect all tires and adjust
tire pressure to specification. If the lamp remains illuminated, have
the system checked by an authorized retailer of Genesis Brand
Products as soon as possible.
LOW TIRE PRESSURE POSITION INDICATOR AND
TIRE PRESSURE INDICATOR (LCD DISPLAY)
Low Tire Pressure
Indicator / TPMS
Malfunction Indicator
Low Tire Pressure /
Tire Pressure
Monitor / TPMS
Malfunction Display
(shown on the
cluster LCD display)
TIRE PRESSURE MONITORING SYSTEM (TPMS)
GENESIS
GENESIS
To access the TPMS menu within
the LCD display, press the Assist
mode button on the steering wheel to
display tire pressure.
Tire pressures will display after driving
a short distance. If a tire pressure
drops lower than predetermined
specification, the Low Tire Pressure
Indicator will illuminate and the
LCD display will indicate tire(s)
requiring air.
GENESIS SERVICE VALET PROGRAM TERMS AND CONDITIONS
Program Coverage Summary
The Genesis Service Valet Program is included for the first 3 years
or 36,000 miles, whichever comes first, of ownership.
Complimentary
Services
Service
Valet
Complimentary
Loaner VehicleMaintenanceWear
Items
Original Owner or
LesseeYe sYe sYe sYe s
Subsequent
Owner or Lessee
Warranty
Only
Warranty
OnlyNoNo
See below for program terms and conditions.
Service Valet is available while your vehicle is receiving complimentary maintenance, wear items, or warranty repairs by an authorized Genesis retailer. Simply contact your authorized Genesis retailer’s Service Experience Manager or contact the Customer Care Center at 844-340-9741 to make your appointment. The retailer will work with you to arrange your pickup and delivery time and location.
• Valet appointments must be made at least 2 business days in advance.
• Valet area of coverage is valid only within an estimated 1 hour drive time distance (based on traffic, weather, and road conditions) from the participating retailer location to the pickup/delivery location.
• Valet pickup and delivery must occur during normal business hours.
After-hours pickup and delivery are at the discretion of your participating retailer.
• You must notify your Genesis Service Experience Manager 1 business day in\
advance if location or time of valet services changes. If a change or cancellation is not made at least 1 business day in advance, you may be charged a fee, or Service Valet may be cancelled.
• You will be charged a fee if you elect to extend the use of the courtesy replacement vehicle or delay the delivery of your vehicle.
• Prior to or at the time of your vehicle pickup, you will need to provide your valet with the following information if a courtesy replacement vehicle is needed:
Insurance company name, policy number, and expiration date
Driver’s license number, state, expiration, and date of birth.
Credit card number and expiration date (standard requirement for rental car use)
The above information for any additional drivers
Genesis brand vehicle owner must provide the valet with the Genesis brand vehicle that is currently registered in compliance with local and state laws. Road tolls incurred during the Service Valet may be charged to the vehicle owner.
SERVICE VALET
Genesis BrandG90
DRIVING

Quick Reference Guide I 20G90
GENESIS BRAND OWNER RETAILER NAME
SALES CONSULTANT DATE
VIN PREVIOUS VEHICLE
GENESIS GUEST DELIVERY CHECKLIST
BEFORE DELIVERY
☐ SET TIRE PRESURE LF RF RR LR
☐ VERIFY VEHICLE IS CLEAN, IN GOOD CONDITION, FREE OF CHIPS AND SCRATCHES · CLEAN WINDSHIELD AND BACK WINDOW
☐ ENSURE FLOORMATS ARE SNAPPED INTO PLACE
☐ Tire Pressure Monitoring System (TPMS) - Page 17
LOW TIRE PRESSURE INDICATOR: Illuminates if one or more of your tires is significantly under-inflated. Safely park the vehicle and check your tires as soon as possible, and inflate them to proper pressure.
NOTE: Tire pressure may vary in colder temperatures causing the
low tire pressure light to illuminate. Inflate tires according to the tire
pressure label located on the driver’s side door pillar.
TPMS MALFUNCTION INDICATOR: Illuminates when there is a
malfunction with the TPMS system. Have the system checked by an
authorized retailer of Genesis Brand Products as soon as possible.
LOW TIRE PRESSURE POSITION INDICATOR: lndicates which tire is
significantly under-inflated by illuminating the corresponding position.
NOTE: TPMS is not a substitute for proper tire maintenance. It is the
driver’s responsibility to maintain correct tire pressure, even if under-
inflation has not reached the level to trigger illumination of the low tire
pressure indicator. Refer to the Owner’s Manual for further information.
WALK THE CUSTOMER THROUGH EACH OF
THE FOLLOWING KEY DELIVERY FEATURES
☐ Review Quick Reference Guide
☐ Pair customer's phone to the Bluetooth system - page 11
☐ Operation of the Naviagation system - page 12
☐ Operation of the audio system
B LU ETO OTH
®
SWIT CHING BETWEEN P AIRED PHONES
On the r adio:
CONNE CTING \fOUR PHONEOn the r adio:
U sing Voic e Command:
“Change Blue too th de vice”1. Select All Menus.
2. Select Setup.
3. Select Bluetooth ->
Bluetooth Connection.
**Alternately, you can also press the green
colored answer button on the steering
wheel OR the PHONE hard key located on
the center stack to initiate Bluetooth Pairing.
4. Select Add New Device.

In your phone’sBluetooth settings:
5. Select the on your phone
6. Enter the passkey from the radio or accept
the authorization pop-up on your phone.
1. Select All Menus.
2. Select Setup.
3. Select Bluetooth ->
Bluetooth Connection.
4. Select Connect next to the desired phone.
19 I Quick Reference Guide Genesis Brand
GENESIS SERVICE VALET PROGRAM TERMS AND CONDITIONS
We come to you and provide you with alternative transportation. While your vehicle is being serviced under this program, qualified drivers will be provided a courtesy replacement Genesis brand vehicle at no additional cost. You must be at least 25 years of age (in most states) with a valid driver’s license to drive a loaner vehicle. Please provide your Service Advocate with the following information:
• Insurance company name, policy number, and expiration date
• Driver’s license number, state, expiration and birth date
• Credit card number and expiration date (standard requirement for rental car use)
• The above information for any additional drivers
Vehicle Eligibility
For original retail owners of Genesis vehicles, all factory-recommended scheduled maintenance and normal wear parts replacement are covered for the first 3 years or 36,000 miles, whichever comes first. The Service Valet Program is applicable to all 2017 – 2019 model year Genesis brand vehicle United States specificat\
ion vehicles purchased in the United States from authorized Genesis retailers. The program is not in effect outside of the United States.
• Vehicle coverage begins on the date of first retail sale. Fleet vehicles are excluded from this program.
• If the vehicle becomes damaged (such as by accident, fire, act of nature, etc.) and is subsequently titled salvaged, flooded, or reconstructed, it is no longer eligible for the benefits of the Genesis G90 complimentary maintenance Program.
Guidelines for Scheduling Maintenance
The Service Valet Program covers factory-recommended scheduled maintenance for the first 3 years or 36,000 miles, whichever comes first. Covered maintenance costs include all labor and parts necessary to complete the factory recommended service. Having your vehicle serviced at the specified time/mile interva\
ls is critical in maintaining long-term durability. Failure to have your vehicle serviced at the specified interval may invalidate the warranty under certain circumstances.
If for any reason a service is missed, the authorized Genesis retailer will perform the next or missed major service.
Some owners may wish to have their oil changed more frequently. The customer must pay for any additional services performed on the vehicle. Service p\
rocedures not specifically referenced in the Genesis Customer Care Quick Reference Guide must be preauthorized by a Genesis District Parts and Service Manager.
COMPLIMENTARY LOANER VEHICLE
COMPLIMENTARY MAINTENANCE AND WEAR COVERAGE
Guidelines for Normal Wear
The Genesis Maintenance Program includes coverage for specific items that may wear out under normal use (see below) for the first 3 years or 36,000 miles, whichever comes first. To qualify for replacement, the wear limit must be at or below the minimum service limits as specified by technical reference manuals. Tires are excluded from this program.
Items covered under normal wear include:
• Front and rear brake pads
• Front and rear brake discs
• Windshield wiper blade inserts
Exclusions from Coverage
The following items, without limitations, are not covered :
• Gasoline and gasoline additives
• State inspections
• Wear and tear of soft trim, including seats, carpets, door casings, wood veneer, headliner, and all chrome trim
• Wear and tear or damage to exterior body panels, trim, and glass
• Damage due to poor fuel quality, misuse, abuse, neglect, fire, accident, flood, or installation of unapproved parts and accessories
• Vehicles used in competitive events
• Vehicles with an unreadable/tampered VIN, or where true mileage cannot be determined
• Repairs and maintenance not performed at an Authorized retailer of Genesis.
• Repairs covered under the New Vehicle Limited Warranty
• Required maintenance and covered wear parts replacement on United States specification vehicles operating outside the United States\
Transfer of Coverage
The described coverage only applies to the original retail purchaser or original lessee of a Genesis Brand vehicle. The coverage is not transferable to s\
ubsequent owners, with the exception of immediate family members. Immediate family members include the following:
• Spouses or registered domestic partners
• Parents
• Children or stepchildren
Dealerships will verify that the owner/customer is the original owner/le\
ssee. Certain limitations and exclusions apply to this program. Please refer to your New Vehicle Limited Warranty guide for warranty details.
Guest Date