ECO mode GMC ACADIA 2011 Owner's Guide

Black plate (4,1)GMC Acadia/Acadia Denali Owner Manual - 2011
13-4 Customer Information
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.
However, we recognize that
despite the good intentions of all
parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have
all necessary information.
They are interested in your
continual satisfaction.STEP TWO
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.
STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5
or Customer Assistance Offices
(Mexico) on page 13‑6 for more
information.

Black plate (14,1)GMC Acadia/Acadia Denali Owner Manual - 2011
13-14 Customer Information
Insuring The Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage.
There are significant differences
in the quality of coverage afforded
by various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that
the vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage
is not available from your current
insurance carrier, consider switching
to another insurance carrier.If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move the vehicle only if its
position puts you in danger, or you
are instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑8
or
Roadside Assistance Program
(Mexico) on page 13‑10. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see
What Will You See After an Airbag
Inflates? on page 3‑39.

Black plate (4,1)GMC Acadia/Acadia Denali Owner Manual - 2011
i-4 INDEX
Driver InformationCenter (DIC) . . . . . . . . . . . 5-25, 5-30
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-47
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . 9-8
If the Vehicle is Stuck . . . . . . . . . 9-11
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-12
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-7
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 1-22
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
DVD Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . 7-39
DVD/CD Player . . . . . . . . . . . . . . . . 7-16E
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-56
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-33
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-32
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-35
Overload . . . . . . . . . . . . . . . . . . . 10-32
Engine Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-18
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-15
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 5-22 Engine (cont.)
Cooling System . . . . . . . . . . . . . 10-15
Cooling System Messages . . . 5-39
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-24
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Overheated Protection
Operating Mode . . . . . . . . . . . 10-22
Overheating . . . . . . . . . . . . . . . . 10-19
Power Messages . . . . . . . . . . . . . 5-41
Pressure Light . . . . . . . . . . . . . . . . 5-23
Running While Parked . . . . . . . . 9-24
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-19
Engine Oil Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-40
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-54
Event Data Recorders . . . . . . . . 13-18
Extender, Safety Belt . . . . . . . . . . 3-31
Exterior Lamp Controls . . . . . . . . . 6-1

Black plate (8,1)GMC Acadia/Acadia Denali Owner Manual - 2011
i-8 INDEX
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-10
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-7
Scheduled Maintenance . . . . . . 11-2
Malfunction Indicator Lamp . . . . 5-18
Manual Mode . . . . . . . . . . . . . . . . . . 9-27
Memory Features . . . . . . . . . . . . . . . 1-7
Messages Airbag System . . . . . . . . . . . . . . . . 5-43
Anti-Theft Alarm System . . . . . . 5-43
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-37
Brake System . . . . . . . . . . . . . . . . 5-38
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-38
Engine Cooling System . . . . . . . 5-39
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-40 Messages (cont.)
Engine Power . . . . . . . . . . . . . . . . 5-41
Fuel System . . . . . . . . . . . . . . . . . . 5-41
Key and Lock . . . . . . . . . . . . . . . . . 5-41
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-41
Object Detection System . . . . . 5-42
Ride Control System . . . . . . . . . . 5-42
Service Vehicle . . . . . . . . . . . . . . . 5-43
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-44
Transmission . . . . . . . . . . . . . . . . . 5-45
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-37
Vehicle Reminder . . . . . . . . . . . . . 5-46
Vehicle Speed . . . . . . . . . . . . . . . . 5-46
Washer Fluid . . . . . . . . . . . . . . . . . 5-46
Mirrors Automatic Dimming . . . . . . . . . . . 2-18
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-19
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-16 Mirrors (cont.)
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-17
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-18
Manual Rearview . . . . . . . . . . . . . 2-19
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-18
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-47
MP3 . . . . . . . . . . . . . . . . . . . . . 7-24, 7-30
Multi-Band Antenna . . . . . . . . . . . . 7-13
N
Navigation
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-19
Net, Convenience . . . . . . . . . . . . . . 4-4
New Vehicle Break-In . . . . . . . . . . 9-17

Black plate (9,1)GMC Acadia/Acadia Denali Owner Manual - 2011
INDEX i-9
O
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . . . 5-42
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-13
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-40
Pressure Light . . . . . . . . . . . . . . . . 5-23
Older Children, Restraints . . . . . 3-48
Online Owner Center . . . . . . . . . . 13-7
OnStar
®System . . . . . . . . . . . . . . . 1-23
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-22
Overheating, Engine . . . . . . . . . . 10-19
P
Parade Dimming . . . . . . . . . . . . . . . . 6-7
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-21
Shifting Out of . . . . . . . . . . . . . . . . 9-23
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-18
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-35
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-30
Brake and P (Park)Mechanism Check . . . . . . . . 10-28
Over Things That Burn . . . . . . . 9-23
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-16
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Passenger Sensing System . . . 3-41
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-47 Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-50
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-21
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-22
Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-19
Program Courtesy Transportation . . . . .13-11
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3

Black plate (13,1)GMC Acadia/Acadia Denali Owner Manual - 2011
INDEX i-13
Tires (cont.)Pressure Light . . . . . . . . . . . . . . . . 5-23
Pressure Monitor System . . . 10-47
Rotation . . . . . . . . . . . . . . . . . . . . 10-52
Sealant and
Compressor Kit . . . . . . . . . . . 10-63
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-70
Secondary Latch System . . . 10-80
Sidewall Labeling . . . . . . . . . . . 10-39
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-42
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-57
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-59
Wheel Replacement . . . . . . . . 10-59
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-53 Tow/Haul Mode . . . . . . . . . . . . . . . . 9-28
Tow/Haul Mode Light . . . . . . . . . . 5-22
Towing
Driving Characteristics . . . . . . . . 9-47
Equipment . . . . . . . . . . . . . . . . . . . . 9-54
General Information . . . . . . . . . . 9-46
Recreational Vehicle . . . . . . . . 10-87
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-87
Trailer Towing . . . . . . . . . . . . . . . . . 9-52
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-25
Fluid, Automatic . . . . . . . . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-45
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-11
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4U
Ultrasonic Parking Assist . . . . . . 9-35
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-57
Universal Remote System . . . . . 5-55 Operation . . . . . . . . . . . . . . . . . . . . . 5-59
Programming . . . . . . . . . . . . . . . . . 5-55
Using this Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-12
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Personalization . . . . . . . . . . . . . . . 5-47
Reminder Messages . . . . . . . . . . 5-46
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-13
Speed Messages . . . . . . . . . . . . . 5-46
Towing . . . . . . . . . . . . . . . . . . . . . . 10-87