service schedule GMC ACADIA 2020 User Guide
[x] Cancel search | Manufacturer: GMC, Model Year: 2020, Model line: ACADIA, Model: GMC ACADIA 2020Pages: 406, PDF Size: 6.78 MB
Page 356 of 406

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Service and Maintenance 355
Maintenance Schedule
Additional Required
Services - Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed. Check
engine air filter life percentage and status.
Change engine air filter, if needed.
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
If the vehicle is not equipped with the engine air
filter life system, replace engine air cleaner
filter. (3)@@@
2.0L Turbo Engine Only: Replace spark plugs.
Inspect spark plug wires and/or boots.@ @
Except 2.0L Turbo Engine: Replace spark plugs.
Inspect spark plug wires and/or boots.@
Change rear axle fluid, if equipped with AWD. (4)@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas
struts. (9)@ @
Replace air conditioning desiccant. (10)
Page 357 of 406

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
356 Service and Maintenance
Footnotes—Maintenance
Schedule Additional Required
Services - Normal
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter. (2)
Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0273.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the transfer case fluid.
Contaminated fluid will decrease the
life of the transfer case and/or axles
and should be replaced. (5)
Or every five years, whichever
comes first. See Cooling System
0 275.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0282.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0285
(9) Or every 10 years, whichever
comes first. See Gas Strut(s)0286.
(10) Replace air conditioning
desiccant every seven years.
Page 358 of 406

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Service and Maintenance 357
Maintenance Schedule
Additional Required
Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed. Check
engine air filter life percentage and status.
Change engine air filter, if needed.
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
If the vehicle is not equipped with the engine air
filter life system, replace engine air cleaner
filter. (3)@@@
2.0L Turbo Engine Only: Replace spark plugs.
Inspect spark plug wires and/or boots.@ @
Except 2.0L Turbo Engine: Replace spark plugs.
Inspect spark plug wires and/or boots.@
Change automatic transmission fluid.@@@
Change rear axle fluid, if equipped with AWD. (4)@ @
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas
struts. (9)@@
Replace air conditioning desiccant. (10)
Page 359 of 406

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
358 Service and Maintenance
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.
(2) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0273. (4)
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the transfer case fluid.
Contaminated fluid will decrease the
life of the transfer case and/or axles
and should be replaced.
(5) Or every five years, whichever
comes first. See Cooling System
0 275.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0282.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0285
(9) Or every 10 years, whichever
comes first. See Gas Strut(s)0286.
(10) Replace air conditioning
desiccant every seven years.Special Application
Services
. Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 342.
Page 365 of 406

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
364 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed
Page 374 of 406

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Customer Information 373
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), GMC has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with GMC by
dialing: 1-888-889-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.gmc.com
The GMC online owner experience
allows access to videos, articles,
and vehicle health specific to your
GMC as well as your OnStar
Account information all in one place.Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 365.
H:Compare and shop for GMC
and OnStar plans and Services.
View GM Card and SiriusXM
information (if equipped).
F: Chat live with online help
representatives. See my.gmc.com to register your
vehicle.
GMC Owner Centre (Canada)
mygmccanada.ca
Visit the GMC Owner Centre at
mygmccanada.ca (English) or
my.gmccanada.ca (French) to
access similar benefits to the
U.S. site.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
Page 377 of 406

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
376 Customer Information
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate manual
entitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area. Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Page 380 of 406

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Customer Information 379
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Page 393 of 406

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
392 Connected Services
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.
Page 400 of 406

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 399
Lights (cont'd)Engine Coolant
Temperature Warning . . . . . . . 133
Engine Oil Pressure . . . . . . . . . . 134
Flash-to-Pass . . . . . . . . . . . . . . . . . 157
Front Fog Lamp . . . . . . . . . . . . . . 136
Gear Shifting . . . . . . . . . . . . . . . . . 131
High-Beam On . . . . . . . . . . . . . . . . 135
High/Low Beam Changer . . . . . 157
Hill Descent Control . . . . . . . . . . 131
Lane Keep Assist . . . . . . . . . . . . . 131
Low Fuel Warning . . . . . . . . . . . . 135
Seat Belt Reminders . . . . . . . . . . 125
Security . . . . . . . . . . . . . . . . . . . . . . 135
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 130
StabiliTrak OFF . . . . . . . . . . . . . . . 133
Tire Pressure . . . . . . . . . . . . . . . . . 134
Tow/Haul Mode . . . . . . . . . . . . . . . 131
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 133
Traction Off . . . . . . . . . . . . . . . . . . . 132
Locks Automatic Door . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . 19
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . 20
Power Door . . . . . . . . . . . . . . . . . . . . . 19 Locks (cont'd)
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . 177
Low Fuel Warning Light . . . . . . . . . 135
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 85
Lumbar Adjustment . . . . . . . . . . . . . . 45 Front Seats . . . . . . . . . . . . . . . . . . . . . 45
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 364
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 359
Maintenance Schedule . . . . . . . . . 353 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 362
Malfunction Indicator Lamp . . . . . 127
Manual Mode . . . . . . . . . . . . . . . . . . . 205
Memory Seats . . . . . . . . . . . . . . . . . . . 46
Messages Engine Power . . . . . . . . . . . . . . . . 146
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 145
Vehicle Speed . . . . . . . . . . . . . . . . 146
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 34 Mirrors
Automatic Dimming . . . . . . . . . . . . . 33
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 33
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 31
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 32
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 33
Manual Rearview . . . . . . . . . . . . . . . 33
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tilt in Reverse . . . . . . . . . . . . . . . . . . 33
Mirrors, Interior Rearview . . . . . . . . 33
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Driver Control . . . . . . . . . . . . . . . . . 212
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 307
N
NavigationConnected Services . . . . . . . . . . 390
New Vehicle Break-In . . . . . . . . . . . 190
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 121 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 178 Driving . . . . . . . . . . . . . . . . . . . . . . . . 178
Recovery . . . . . . . . . . . . . . . . . . . . . 177
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 269