tow GMC ACADIA 2020 Manual PDF

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
342 Vehicle Care
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants0362.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8 274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
344 Vehicle Care
Cleaning Exterior Lamps/
Lenses, Emblems, Decals, and
Stripes
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps, lenses,
emblems, decals, and stripes.
Follow instructions under "Washing
the Vehicle" previously in this
section.
Lamp covers are made of plastic,
and some have a UV protective
coating. Do not clean or wipe them
when dry.
Do not use any of the following on
lamp covers:
.Abrasive or caustic agents.
. Washer fluids and other cleaning
agents in higher concentrations
than suggested by the
manufacturer.
. Solvents, alcohols, fuels,
or other harsh cleaners.
. Ice scrapers or other hard items. .
Aftermarket appearance caps or
covers while the lamps are
illuminated, due to excessive
heat generated.
Caution
Failure to clean lamps properly
can cause damage to the lamp
cover that would not be covered
by the vehicle warranty.
Caution
Using wax on low gloss black
finish stripes can increase the
gloss level and create a
non-uniform finish. Clean low
gloss stripes with soap and
water only.
Air Intakes
Clear debris from the air intakes,
between the hood and windshield,
when washing the vehicle.
Shutter System
The vehicle may have a shutter
system designed to help increase
fuel economy. Keep the shutter
system clean for proper operation.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Vehicle Care 345
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from
rubber material on painted surfaces
can be removed by rubbing with a
clean cloth. SeeRecommended
Fluids and Lubricants 0362.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Caution
Chrome wheels and chrome
wheel trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium chloride or
calcium chloride. These are used
on roads for conditions such as
(Continued)
Caution (Continued)
dust and ice. Always wash the
chrome with soap and water after
exposure.
Caution
To avoid surface damage on
wheels and wheel trim, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
or brushes. Use only GM
approved cleaners. Do not drive
the vehicle through an automatic
car wash that uses silicon carbide
tire/wheel cleaning brushes.
Damage could occur and the
repairs would not be covered by
the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
348 Vehicle Care
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
352 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 186.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel 0242. Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0261.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
374 Customer Information
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle's powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Customer Information 375
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws .
Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required. Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner ’s responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
378 Customer Information
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original EquipmentManufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
374.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number .
Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 070.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
396 Index
Driver InformationCenter (DIC) . . . . . . . . . . . . . 137, 139
Driver Mode Control . . . . . . . . . . . . 212
Driving Assistance Systems . . . . . . . . . . 231
Better Fuel Economy . . . . . . . . . 174
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 246
Defensive . . . . . . . . . . . . . . . . . . . . . 175
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 175
Hill and Mountain Roads . . . . . . 183
If the Vehicle is Stuck . . . . . . . . . 185
Loss of Control . . . . . . . . . . . . . . . 177
Off-Road . . . . . . . . . . . . . . . . . . . . . 178
Off-Road Recovery . . . . . . . . . . . 177
Vehicle Load Limits . . . . . . . . . . . 186
Wet Roads . . . . . . . . . . . . . . . . . . . 182
Winter . . . . . . . . . . . . . . . . . . . . . . . . 184
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 165
E
Electric Brake Boost . . . . . . . . . . . . 206
Electric Parking Brake . . . . . . . . . . 207
Electric Parking Brake Light . . . . 130
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 258 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 290
Fuses and Circuit Breakers . . . 289
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 293
Overload . . . . . . . . . . . . . . . . . . . . . 289
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 295
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 385
Engine Air Cleaner/Filter . . . . . . . . . . . . . 273
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 127
Compartment Overview . . . . . . . 264
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 123
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 133
Cooling System . . . . . . . . . . . . . . . 275
Drive Belt Routing . . . . . . . . . . . . 369
Exhaust . . . . . . . . . . . . . . . . . . . . . . 200
Heater . . . . . . . . . . . . . . . . . . . . . . . . 194
Oil Life System . . . . . . . . . . . . . . . 271
Oil Pressure Light . . . . . . . . . . . . 134
Overheating . . . . . . . . . . . . . . . . . . 279
Power Messages . . . . . . . . . . . . . 146 Engine (cont'd)
Running While Parked . . . . . . . . 201
Starting . . . . . . . . . . . . . . . . . . . . . . . 192
Engine Air Filter Life System . . . . 273
Engine Oil Temperature Gauge . . . . . . . . . . 123
Entry Lighting . . . . . . . . . . . . . . . . . . . 161
Equipment, Towing . . . . . . . . . . . . . 253
Event Data Recorders . . . . . . . . . . 382
Exit Lighting . . . . . . . . . . . . . . . . . . . . 161
Extended Parking . . . . . . . . . . . . . . . 200
Extender, Seat Belt . . . . . . . . . . . . . . 63
Exterior Lamp Controls . . . . . . . . . 155
Exterior Lamps Off Reminder . . . 157
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 163
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 273
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 157
Flashers, Hazard Warning . . . . . . 159
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 319 Changing . . . . . . . . . . . . . . . . . . . . . 328
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 350
Fluid Automatic Transmission . . . . . . 272
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 282

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 397
Fluid (cont'd)Washer . . . . . . . . . . . . . . . . . . . . . . . 281
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 159
Folding Mirrors . . . . . . . . . . . . . . . . . . 32
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 231
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 380
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 236
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 43
Heated and Ventilated . . . . . . . . . . 49
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . 243
Economy, Driving for Better . . . 174
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 245
Filling the Tank . . . . . . . . . . . . . . . 243
Foreign Countries . . . . . . . . . . . . 243
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 122
Low Fuel Warning Light . . . . . . . 135
Management, Active . . . . . . . . . . 199
Prohibited Fuels . . . . . . . . . . . . . . 243
Recommended . . . . . . . . . . . . . . . 242
Top Tier . . . . . . . . . . . . . . . . . . . . . . 242 Fuses
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 290
Fuses and Circuit Breakers . . . 289
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 293
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 295
G
Garage Door Opener . . . . . . . . . . . 151Programming . . . . . . . . . . . . . . . . . 151
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 286
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 123
Engine Oil Temperature . . . . . . . 123
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Odometer . . . . . . . . . . . . . . . . . . . . . 121
Speedometer . . . . . . . . . . . . . . . . . 121
Tachometer . . . . . . . . . . . . . . . . . . . 121
Trip Odometer . . . . . . . . . . . . . . . . 121
Voltmeter . . . . . . . . . . . . . . . . . . . . . 124
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .114
Gear Shifting Light . . . . . . . . . . . . . . 131
General Information
Service and Maintenance . . . . . 351 General Information (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . 246
Vehicle Care . . . . . . . . . . . . . . . . . . 260
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 98
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 373
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 288
Hazard Warning Flashers . . . . . . . 159
Head Restraints . . . . . . . . . . . . . . . . . 42
Head-up Display . . . . . . . . . . . . . . . . 142
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 288
Automatic . . . . . . . . . . . . . . . . . . . . . 158
Bulb Replacement . . . . . . . . . . . . 288
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 157
Flash-to-Pass . . . . . . . . . . . . . . . . . 157
High-Beam On Light . . . . . . . . . . 135
High/Low Beam Changer . . . . . 157
Lamps On Reminder . . . . . . . . . 136
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 54
Steering Wheel . . . . . . . . . . . . . . . 107
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Heated Mirrors . . . . . . . . . . . . . . . . . . . 33