Service schedule GMC ACADIA 2021 User Guide

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Service and Maintenance 349
Footnotes—Maintenance Schedule
Additional Required Services - Normal
(1) Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 279.
(2) Or every two years, whichever comes
first. More frequent passenger compartment
air filter replacement may be needed if
driving in areas with heavy traffic, poor air
quality, high dust levels, or environmental
allergens. Passenger compartment air filter
replacement may also be needed if there is
reduced airflow, window fogging, or odors.
Your GM dealer can help determine when to
replace the filter.
(3) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition.
(4) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the transfer case fluid.
Contaminated fluid will decrease the life of
the transfer case and/or axles and should be
replaced. (5)
Or every five years, whichever comes
first. See Cooling System 0281.
(6) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(7) Replace brake fluid every five years. See
Brake Fluid 0287.
(8) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0290
(9) Or every 10 years, whichever comes first.
See Gas Strut(s) 0291.
(10) Replace air conditioning desiccant every
seven years.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
350 Service and Maintenance
Maintenance Schedule Additional
Required Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi 60 000 km/37,500 mi
72 000 km/45,000 mi84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi
144 000 km/90,000 mi 156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil
level and oil life percentage. Change engine oil and filter,
if needed.
Check engine air filter life percentage and status. Change
engine air filter, if needed. (1)
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
2.0L Turbo Engine Only: Replace spark plugs. Inspect spark
plug wires and/or boots.@ @
Except 2.0L Turbo Engine: Replace spark plugs. Inspect spark
plug wires and/or boots.@
Change automatic transmission fluid.@@@
Change rear axle fluid, if equipped with AWD. (4)@ @
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace front and rear wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts. (9)@@
Replace air conditioning desiccant. (10)

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Service and Maintenance 351
Footnotes—Maintenance Schedule
Additional Required Services - Severe
(1) Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 279.
(2) Or every two years, whichever comes
first. More frequent passenger compartment
air filter replacement may be needed if
driving in areas with heavy traffic, poor air
quality, high dust levels, or environmental
allergens. Passenger compartment air filter
replacement may also be needed if there is
reduced airflow, window fogging, or odors.
Your GM dealer can help determine when to
replace the filter.
(3) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition.
(4) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the transfer case fluid.
Contaminated fluid will decrease the life of
the transfer case and/or axles and should be
replaced. (5)
Or every five years, whichever comes
first. See Cooling System 0281.
(6) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(7) Replace brake fluid every five years. See
Brake Fluid 0287.
(8) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0290
(9) Or every 10 years, whichever comes first.
See Gas Strut(s) 0291.
(10) Replace air conditioning desiccant every
seven years.
Special Application Services
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See "Underbody Maintenance"
in Exterior Care 0337.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer perform
these services —their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required.
Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Service and Maintenance 357
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Customer Information 365
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
GMC encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail GMC, the
letter should be addressed to:
United States and Puerto Rico
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172www.gmc.com
1-800-GMC-8782 (1-800-462-8782)
1-888-889-2438 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-888-881-3302
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmc.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone Devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), GMC has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with GMC by dialing:
1-888-889-2438. TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The GMC Owner Center (U.S.)
my.gmc.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:
Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
368 Customer Information
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service:If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions. If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), extended powertrain,
and/or hybrid-specific warranties in both the
U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled
“Limited Warranty and
Owner Assistance Information” furnished
with each new vehicle provides detailed
warranty coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options:
Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Customer Information 371
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,
Science and Economic Development (ISED)
Canada's license-exempt RSS(s) / RSP-100 /
ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference. 2. The device must accept any interference
received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
382 Connected Services
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with GMC on social media.
Features are subject to change. For myGMC
mobile app information and compatibility,
see my.gmc.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle's
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.gmc.com. Message and data rates may
apply.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-14608671) - 2021 - CRC - 10/26/20
Index 389
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . 114
Lower Anchors and Tethers forChildren (LATCH System) . . . . . . . . . . . . . . . . . 71
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 38 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 346 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Malfunction Indicator Lamp . . . . . . . . . . . . . . 107
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Map Data Updates . . . . . . . . . . . . . . . . . . . . . . . 162
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Media Avoiding Untrusted Devices . . . . . . . . . . . . 147
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . 28
Automatic Dimming Rearview . . . . . . . . . . 28
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 28
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . 28
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 228
Monitor System, Tire Pressure . . . . . . . . . . . 309
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . .147
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 380
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Navigation Symbols . . . . . . . . . . . . . . . . . . . . . . 155
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . . 212
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Engine Oil Life System . . . . . . . . . . . . . . . . . 278
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Older Children, Restraints . . . . . . . . . . . . . . . . . 64
Online Owner Center . . . . . . . . . . . . . . . . . . . . 365
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
OnStar Additional Information . . . . . . . . . . . 376
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 376
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 375
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 376
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 285
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4