infotainment GMC ACADIA 2021 Owner's Manual

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 35
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . . . . . . . . . 89
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Infotainment System . . . . . . . . . . . . . . . . . . . 138
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 192
Driving and Operating . . . . . . . . . . . . . . . . . . 199
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Service and Maintenance . . . . . . . . . . . . . . . 345
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 358
Customer Information . . . . . . . . . . . . . . . . . . 363
Reporting Safety Defects . . . . . . . . . . . . . . . 371
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Connected Services . . . . . . . . . . . . . . . . . . . . . 380
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, GMC, the GMC
Truck Emblem, ACADIA, and DENALI are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for GMC wherever it appears in
this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84581325 B Second Printing©2020 General Motors LLC. All Rights Reserved.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Introduction 5
1.Air Vents 0197.
2. Exterior Lamp Controls 0131.
Turn Signal Lever. See Turn and
Lane-Change Signals 0134.
3. Instrument Cluster (Base and Midlevel)
097 or
Instrument Cluster (Uplevel) 0100.
4. Windshield Wiper/Washer 091.
Rear Window Wiper/Washer 092.
5. Light Sensor. See Automatic Headlamp
System 0133.
6. Infotainment. See Overview0139.
7. Dual Automatic Climate Control System
0192.
8. USB Port 0147 (If Equipped).
9. Wireless Charging 094 (If Equipped).
10. Heated and Ventilated Front Seats 041
(If Equipped).
11.
|Hazard Warning Flashers 0134.
gTraction Control/Electronic Stability
Control 0226.
XPark Assist Switch. See Assistance
Systems for Parking or Backing 0241 (If
Equipped). 12.
Driver Mode Control 0228.
13.
ALane Keep Assist (LKA) 0252 (If
Equipped).
5Hill Descent Control (HDC) 0228 (If
Equipped).
14.
hAuto Stop Disable Button. See Stop/
Start System 0215 (If Equipped).
15. Power Outlets 093.
16. Shift Switches. See Automatic
Transmission 0220.
17. ENGINE START/STOP Button. See Starting
the Engine 0214.
18. Steering Wheel Controls 090 (If
Equipped).
Driver Information Center (DIC) Buttons.
See Driver Information Center (DIC) (Base)
0 115 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0117.
19. Horn 091.
20. Steering Wheel Adjustment 090. 21.
Cruise Control 0230.
Adaptive Cruise Control (Advanced) 0232
(If Equipped).
Forward Collision Alert (FCA) System
0 245 (If Equipped).
Heated Steering Wheel 090 (If
Equipped).
22. Hood Release. See Hood0270.
23. Instrument Panel Illumination Control
0135 (Out of View).
Head-Up Display (HUD) 0119 (If
Equipped).
24. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 0107.
25. Electric Parking Brake 0224.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
90 Instruments and Controls
Controls
Steering Wheel Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the wheel in place.
Do not adjust the steering wheel while
driving. Power Tilt and Telescoping Steering Wheel
To adjust the power tilt and telescoping
steering wheel, if equipped:
Press the control to move the steering
wheel up and down or forward and
rearward.
Do not adjust the steering wheel while
driving.
Steering Wheel Controls
The infotainment system can be operated
by using the steering wheel controls. See
Steering Wheel Controls
0140.
Heated Steering Wheel
(:If equipped, press to turn it on or off.
An indicator light next to the button
displays when the feature is turned on.
The steering wheel takes about
three minutes to start heating.
Automatic Heated Steering Wheel
If equipped with remote start, the heated
steering wheel will turn on automatically
during a remote start along with the heated
seats when it is cold outside. The heated
steering wheel indicator light may not
come on.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Instruments and Controls 93
information from the Global Positioning
System (GPS) antenna, StabiliTrak/Electronic
Stability Control (ESC), and vehicle speed
information.
The compass system is designed to operate
for a certain number of miles or degrees of
turn before needing a signal from the GPS
satellites. When the compass display shows
CAL, drive the vehicle for a short distance in
an open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time / Date"
underSettings 0174.
Power Outlets
Power Outlets 12 Volt Direct Current
The vehicle has two 12-volt outlets that can
be used to plug in electrical equipment, such
as a cell phone or MP3 player. The power outlets are located:
.On the center stack below the climate
controls.
.In the rear cargo area.
Lift the cover to access the outlet and
replace when not in use.
{Warning
Power is always supplied to the rear
cargo power outlet. Do not leave
electrical equipment plugged in when the
vehicle is not in use because the vehicle
could catch fire and cause injury or
death.
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
ignition is off will drain the battery.
Always unplug electrical equipment when
not in use and do not plug in equipment
that exceeds the maximum 15 amp
rating. Certain accessory plugs may not be
compatible with the accessory power outlet
and could overload vehicle and adapter
fuses. If a problem is experienced, see your
dealer.
When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See
Add-On
Electrical Equipment 0266.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Power Outlet 110V/120V Alternating
Current
If equipped with this power outlet it can be
used to plug in electrical equipment that
uses a maximum limit of 150 watts.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Instruments and Controls 95
Warning (Continued)
that the charging system does not detect
an object, and the object gets wedged
between the smartphone and charger,
remove the smartphone and allow the
object to cool before removing it from
the charging pad, to prevent burns.
To charge a compatible smartphone:1. Remove all objects from the charging pad. The system may not charge if there
are any objects on the charging pad.
2. Place the smartphone face up on the charging pad. To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
A thick smartphone case may prevent
the wireless charger from working,
or may reduce the charging performance.
See your dealer for additional
information.
3. A green
$will display next to theVon
infotainment display. This indicates that
the smartphone is properly positioned
and charging. If
$turns yellow ensure
that the charging pad is clear of any
objects and that the smartphone is
capable of wireless charging before
repositioning it. This may require
rotating the phone 180 degrees and
waiting 3 seconds before placing/aligning
the smartphone on the pad again. The
smartphone may become warm during
charging. This is normal. In warmer
temperatures, the speed of charging may
be reduced. Software Acknowledgements
Certain Wireless Charging Module product
from LG Electronics, Inc. ("LGE") contains the
open source software detailed below. Refer
to the indicated open source licenses (as are
included following this notice) for the terms
and conditions of their use.
OSS Notice Information
To obtain the source code that is
contained in this product, please visit
http://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers and copyright notices
are available for download. LG Electronics
will also provide open source code to you
on CD-ROM for a charge covering the cost of
performing such distribution (such as the
cost of media, shipping, and handling) upon
email request to [email protected]. This
offer is valid for three (3) years from the
date on which you purchased the product.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Instruments and Controls 123
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
The following are all possible vehicle
personalization features. Depending on the
vehicle, some may not be available.
For System, Apps, and Personal features and
functions, seeSettings0174.
To access the vehicle personalization menu: 1. Touch the Settings icon on the Home Page of the infotainment display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn a feature off or on.
5. Touch
zto go to the top level of the
Settings menu. The menu may contain the following:
Rear Seat Reminder
This allows for a chime and a message when
the rear door has been opened before or
during operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may display:
.Auto Fan Speed
.Auto Cooled Seats
.Auto Heated Seats
.Auto Defog
.Auto Rear Defog
Auto Fan Speed
This setting specifies the amount of airflow
when the climate control fan setting is
Auto Fan.
Touch Low, Medium, or High.
Auto Cooled Seats
When enabled, this feature will
automatically activate ventilated seats at
the level required by the interior
temperature. See Heated and Ventilated
Front Seats 041.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Instruments and Controls 125
Chime Volume
This determines the chime volume level.
Touch the controls on the infotainment
display to adjust the volume.
Hands Free Liftgate/Trunk Control
The liftgate may be operated with a kicking
motion under the rear bumper between the
left exhaust pipe and the license plate. See
Liftgate018.
Touch Off, On-Open and Close,
or On-Open Only.
Reverse Tilt Mirror
When on, the driver, passenger, or both
driver and passenger outside mirrors will tilt
downward when the vehicle is shifted into
R (Reverse) to improve visibility of the
ground near the rear wheels. They may
move from their tilted position when the
vehicle is shifted out of R (Reverse) or
turned off. See Reverse Tilt Mirrors 028.
Touch Off, On - Driver and Passenger, On -
Driver, or On - Passenger. Remote Mirror Folding
When on, the outside mirrors will
automatically fold or unfold when the
Remote Keyless Entry (RKE) transmitter
Q
orKis pressed and held on.
Touch Off or On.
Auto Wipe in Reverse Gear
When on and the front wiper is on, the rear
wiper will automatically activate when the
vehicle is shifted to R (Reverse).
Touch Off or On.
Extended Hill Start Assist
This allows the duration of the Hill Start
Assist to be changed.
Touch Extended Hold or Standard Hold.
Lighting
Touch and the following may display:
.Vehicle Locator Lights
.Exit Lighting Vehicle Locator Lights
This feature will flash the exterior lamps and
allows some of the exterior lamps and most
of the interior lamps to turn on briefly
when
Kon the Remote Keyless Entry (RKE)
transmitter is pressed to locate the vehicle.
Touch Off or On.
Exit Lighting
This allows the selection of how long the
exterior lamps stay on when leaving the
vehicle when it is dark outside.
Touch Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
Power Door Locks
Touch and the following may display:
.Open Door Anti Lockout
.Auto Door Unlock
.Delayed Door Lock
Open Door Anti Lock Out
This setting prevents the driver door from
locking when the door is open. If this
setting is on, the Delayed Door Lock menu
will not be available.
Touch Off or On.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Instruments and Controls 127
Touch Off or On.
Seating Position
Touch and the following may display:
.Seat Entry Memory
.Seat Exit Memory
Seat Entry Memory
This feature automatically recalls the
previously stored 1 or 2 button positions
when the ignition is changed from off to on
or ACC/ACCESSORY. See Memory Seats039.
Touch Off or On.
Seat Exit Memory
This feature automatically recalls the
previously stored exit button positions when
the ignition is changed from on or ACC/
ACCESSORY to off if the driver door is open
or opened. See Memory Seats039.
Touch Off or On.
Teen Driver
See Teen Driver 0180.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Universal Remote System
See Radio Frequency Statement 0371.
Universal Remote System
Programming
If equipped, these buttons are in the
overhead console.
This system can replace up to three remote
control transmitters used to activate devices
such as garage door openers, security
systems, and home automation devices.
These instructions refer to a garage door
opener, but can be used for other devices.
Do not use the Universal Remote system
with any garage door opener that does not
have the stop and reverse feature. This
includes any garage door opener model
manufactured before April 1, 1982.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
138 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Steering Wheel Controls . . . . . . . . . . . . . . . 140
Using the System . . . . . . . . . . . . . . . . . . . . . . 141
Software Updates . . . . . . . . . . . . . . . . . . . . . 144
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 144
HD Radio Technology . . . . . . . . . . . . . . . . . . 145
Radio Data System (RDS) . . . . . . . . . . . . . . 146
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 146
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 147
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 147
Audio Players
Avoiding Untrusted Media Devices . . . . . 147
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 150
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 151
Navigation
Using the Navigation System . . . . . . . . . . 152
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Navigation Symbols . . . . . . . . . . . . . . . . . . . . 155
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Global Positioning System (GPS) . . . . . . . 161Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 162
Problems with Route Guidance . . . . . . . . 162
If the System Needs Service . . . . . . . . . . . 162
Map Data Updates . . . . . . . . . . . . . . . . . . . . 162
Database Coverage Explanations . . . . . . . 163
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 163
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 168
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Apple CarPlay and Android Auto . . . . . . . 173
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Infotainment System 139
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0200.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by using the infotainment display, controls on the
center stack, steering wheel controls, and voice recognition.
1.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
When the power is on and the
system is not muted, a quick
status pane will display when
Ois
pressed. Pressing
Owill mute the system and trigger this pane to
show a long press is required to
power down the system.
.Turn to decrease or increase the
volume.
2.g
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See
AM-FM Radio 0144.