maintenance GMC ACADIA 2021 Owner's Manual

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 35
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . . . . . . . . . 89
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Infotainment System . . . . . . . . . . . . . . . . . . . 138
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 192
Driving and Operating . . . . . . . . . . . . . . . . . . 199
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Service and Maintenance . . . . . . . . . . . . . . . 345
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 358
Customer Information . . . . . . . . . . . . . . . . . . 363
Reporting Safety Defects . . . . . . . . . . . . . . . 371
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Connected Services . . . . . . . . . . . . . . . . . . . . . 380
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, GMC, the GMC
Truck Emblem, ACADIA, and DENALI are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for GMC wherever it appears in
this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84581325 B Second Printing©2020 General Motors LLC. All Rights Reserved.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
64 Seats and Restraints
will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
SeeCustomer Assistance Offices 0365.
Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 0105.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 055. See your dealer for
service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service.
If the airbag readiness light stays on after
the vehicle is started or comes on when you
are driving, the airbag system may not work
properly. Have the vehicle serviced right
away. See Airbag Readiness Light 0105.
Child Restraints
Older Children
Older children who have outgrown booster
seats should wear the vehicle’s seat belts.
The manufacturer instructions that come
with the booster seat state the weight and
height limitations for that booster. Use a
booster seat with a lap-shoulder belt until
the child passes the fit test below:
.Sit all the way back on the seat. Do the
knees bend at the seat edge? If yes,
continue. If no, return to the booster seat.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Instruments and Controls 107
Charging System Light
The charging system light comes on briefly
when the ignition is turned on, but the
engine is not running, as a check to show
the light is working. The light turns off
when the engine is started. If it does not,
have the vehicle serviced by your dealer.
If the light stays on, or comes on while
driving, there may be a problem with the
electrical charging system. Have it checked
by your dealer. Driving while this light is on
could drain the battery.
When this light comes on, the Driver
Information Center (DIC) also displays a
message.
If a short distance must be driven with the
light on, be sure to turn off all accessories,
such as the radio and air conditioner.
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s emission
control on-board diagnostic system. If this
light is on while the engine is running, a
malfunction has been detected and the
vehicle may require service. The light should
come on to show that it is working when
the ignition is in Service Mode. SeeIgnition
Positions 0213.
Malfunctions are often indicated by the
system before any problem is noticeable.
Being aware of the light and seeking service
promptly when it comes on may prevent
damage.
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
(Continued)
Caution (Continued)
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications 0268.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required.
To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as soon as
possible.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
108 Instruments and Controls
If the light continues to flash, find a safe
place to park. Turn the vehicle off and wait
at least 10 seconds before restarting the
engine. If the light is still flashing, follow
the previous guidelines and see your dealer
for service as soon as possible.
If the light is on steady :A malfunction has
been detected. Diagnosis and service may be
required.
Check the following:
.If fuel has been added to the vehicle
using the capless fuel funnel adapter,
make sure that it has been removed. See
“Filling the Tank with a Portable Gas Can”
under Filling the Tank 0254. The
diagnostic system can detect if the
adapter has been left installed in the
vehicle, allowing fuel to evaporate into
the atmosphere. A few driving trips with
the adapter removed may turn off the
light.
.Poor fuel quality can cause inefficient
engine operation and poor driveability,
which may go away once the engine is
warmed up. If this occurs, change the fuel
brand. It may require at least one full
tank of the proper fuel to turn the light
off. See Recommended Fuel 0253.
If the light remains on, see your dealer.
Emissions Inspection and Maintenance
Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the test
equipment will likely connect to the
vehicle's Data Link Connector (DLC).
The DLC is under the instrument panel to
the left of the steering wheel. Connecting
devices that are not used to perform an
Emissions Inspection/Maintenance test or to
service the vehicle may affect vehicle
operation. See Add-On Electrical Equipment
0 266. See your dealer if assistance is
needed.
The vehicle may not pass inspection if:
.The light is on when the engine is
running.
.The light does not come on when the
ignition is in Service Mode.
.Critical emission control systems have not
been completely diagnosed. If this
happens, the vehicle would not be ready
for inspection and might require
several days of routine driving before the
system is ready for inspection. This can
happen if the 12-volt battery has recently
been replaced or run down, or if the
vehicle has been recently serviced.
See your dealer if the vehicle will not pass
or cannot be made ready for the test.
Brake System Warning Light
MetricEnglish
This light should come on briefly when the
vehicle is turned on. If it does not come on
then, have it fixed so it will be ready to
warn you if there is a problem.
If the light comes on and stays on at start
up, there is a brake problem. Have the brake
system inspected right away.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Instruments and Controls 113
If this happens, pull over and turn off the
engine as soon as possible. SeeEngine
Overheating 0285.
Tire Pressure Light
For vehicles with the Tire Pressure Monitor
System (TPMS), this light comes on briefly
when the engine is started. It provides
information about tire pressures and
the TPMS.
When the Light Is On Steady
This indicates that one or more of the tires
are significantly underinflated.
A Driver Information Center (DIC) tire
pressure message may also display. Stop as
soon as possible, and inflate the tires to the
pressure value shown on the Tire and
Loading Information label. See Tire Pressure
0 307. When the Light Flashes First and Then Is On
Steady
If the light flashes for about a minute and
then stays on, there may be a problem with
the TPMS. If the problem is not corrected,
the light will come on at every ignition
cycle. See
Tire Pressure Monitor Operation
0 310.
Engine Oil Pressure Light
Oil pressure can vary with engine speed,
outside temperature, and oil viscosity.
On some models, the oil pump will vary
engine oil pressure according to engine
needs. Oil pressure may change quickly as
the engine speed or load varies. This is
normal. If the oil pressure warning light or
Driver Information Center (DIC) message
indicates oil pressure outside the normal
operating range, check the vehicle's oil as
soon as possible.
Caution
Lack of proper engine oil maintenance
can damage the engine. Driving with the
engine oil low can also damage the
engine. The repairs would not be covered
(Continued)
Caution (Continued)
by the vehicle warranty. Check the oil
level as soon as possible. Add oil if
required, but if the oil level is within the
operating range and the oil pressure is
still low, have the vehicle serviced.
Always follow the maintenance schedule
for changing engine oil.
This light should come on briefly as the
engine is started. If it does not come on,
have the vehicle serviced by your dealer.
If the light comes on and stays on, it means
that oil is not flowing through the engine
properly. The vehicle could be low on oil
and might have some other system
problem. See your dealer.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
116 Instruments and Controls
3. PressVto enter the Options menu.
4. Scroll to Info Pages and press
p.
5. Press
worxto move through the list
of possible information displays.
6. Press
Vwhile an item is highlighted to
select or deselect that item. When an
item is selected, a checkmark will appear
next to it.
DIC Info Pages
The following is the list of all possible DIC
info page displays. Some may not be
available for your particular vehicle. Some
items may not be turned on by default but
can be turned on through the Options app.
See “DIC Info Page Options” earlier in this
section.
Speed : Shows the vehicle speed in either
kilometers per hour (km/h) or miles per
hour (mph). A speed limit sign can also be
shown, if equipped.
Trip A or Trip B : Shows the current distance
traveled, in either kilometers (km) or
miles (mi), since the trip odometer was last
reset. This also shows the approximate average
liters per 100 kilometers (L/100 km) or miles
per gallon (mpg). This number is calculated
based on the number of L/100 km (mpg)
recorded since the last time this menu item
was reset. This number reflects only the
approximate average fuel economy that the
vehicle has right now, and will change as
driving conditions change.
Press and hold
Vwhile this display is active
to reset the trip odometer and the average
fuel economy. Trip A and Trip B can also be
reset by pressing
pand choosing reset.
Fuel Range : Shows the approximate
distance the vehicle can be driven without
refueling. LOW will be displayed when the
vehicle is low on fuel. The fuel range
estimate is based on an average of the
vehicle's fuel economy over recent driving
history and the amount of fuel remaining in
the fuel tank.
Remaining Oil Life : Shows an estimate of
the oil's remaining useful life. If REMAINING
OIL LIFE 99% is displayed, that means 99%
of the current oil life remains.
When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message will
appear on the display. The oil should be changed as soon as possible. See
Engine Oil
0 276. In addition to the engine oil life
system monitoring the oil life, additional
maintenance is recommended in the
Maintenance Schedule. See Maintenance
Schedule 0346.
The Oil Life display must be reset after each
oil change. It will not reset itself. Do not to
reset the Oil Life display at any time other
than when the oil has just been changed.
It cannot be reset accurately until the next
oil change. To reset, see Engine Oil Life
System 0278.
Tire Pressure : Shows the approximate
pressures of all four tires. Tire pressure is
displayed in either kilopascal (kPa) or in
pounds per square inch (psi). If the pressure
is low, the value for that tire is shown in
amber. See Tire Pressure Monitor System
0 309 and
Tire Pressure Monitor Operation 0310.
Average Vehicle Speed : Displays the
average vehicle speed of the vehicle in
kilometers per hour (km/h) or miles per
hour (mph). This average is based on the
various vehicle speeds recorded since the
last reset. Reset the average speed by
pressing
Vwhen it is displayed.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Instruments and Controls 119
Oil Life :Shows an estimate of the oil's
remaining useful life. If REMAINING OIL
LIFE 99% is displayed, that means 99% of
the current oil life remains.
When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message will
appear on the display. The oil should be
changed as soon as possible. See Engine Oil
0 276. In addition to the engine oil life
system monitoring the oil life, additional
maintenance is recommended in the
Maintenance Schedule. See Maintenance
Schedule 0346.
The Oil Life display must be reset after each
oil change. It will not reset itself. Do not to
reset the Oil Life display at any time other
than when the oil has just been changed.
It cannot be reset accurately until the next
oil change. To reset, see Engine Oil Life
System 0278.
Tire Pressure : Shows the approximate
pressures of all four tires. Tire pressure is
displayed in either kilopascal (kPa) or in
pounds per square inch (psi). If the pressure
is low, the value for that tire is shown in
amber. See Tire Pressure Monitor System
0 309 and
Tire Pressure Monitor Operation 0310. Best Fuel Economy :
Displays average fuel
economy, the best fuel economy over the
selected distance, and a bar graph showing
instantaneous fuel economy.
Press
pto change the selected distance.
Press and hold
Vwhile this display is active
to reset the best fuel economy and average
fuel economy. This display can also be reset
by selecting reset in the menu.
Top Consumers : Shows a list of the features
that are currently impacting the fuel
economy, in order from highest to lowest.
If a feature is turned off, it will be removed
from the list.
Economy Trend : Shows history of the
Average Fuel Economy from the last 50 km
(30 mi). Each bar represents about 5 km
(3 mi) of driving. During driving the bars will
shift to always reflect the most recent
distance on the right side. Press and hold
V
to clear the graph or presspto reset
through the menu.
ECO Index : Provides feedback on the
efficiency of current driving behavior. The
bar graph shows a value that is based on
current fuel consumption compared to what
is expected from the vehicle with good and
bad driving habits. Speed Signs :
Shows sign information, which
comes from a roadway database in the
onboard navigation.
Off Road : Displays vehicle pitch and roll
information, road wheel angle, and
four-wheel drive (4WD) status.
Following Distance : The following distance
to a moving vehicle ahead in your path is
indicated in following time in seconds. See
Forward Collision Alert (FCA) System 0245.
Blank Page : Shows no information.
Transmission Fluid Temperature Gauge :
Shows the temperature of the automatic
transmission fluid in either degrees
Celsius (°C) or degrees Fahrenheit (°F).
Head-Up Display (HUD)
{Warning
If the HUD image is too bright or too
high in your field of view, it may take
you more time to see things you need to
see when it is dark outside. Be sure to
keep the HUD image dim and placed low
in your field of view.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
192 Climate Controls
Climate Controls
Climate Control Systems
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Rear Climate Control System . . . . . . . . . . 196
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Maintenance
Passenger Compartment Air Filter . . . . . 197
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Climate Control Systems
Dual Automatic Climate Control System
With this system the heating, cooling, and ventilation in the vehicle can be controlled.
1. Driver Temperature Control
2. A/C (Air Conditioning)
3. Air Delivery Mode Controls
4. Fan Control
5. Defrost
6. Passenger Temperature Control 7. SYNC (Synchronized Temperature)
8. Rear Window Defogger
9. Power Button
10. Air Recirculation
11. AUTO (Automatic Operation)

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Climate Controls 197
SYNC button will be lit. Adjust the rear
climate control temperature to change the
linked temperature. The SYNC button
turns off.
Rear Control Lockout :Touch Rear Control
Lockout on the display to lock or unlock
control of the rear climate control system
from the front seat. When locked the rear
climate control cannot be adjusted from the
rear climate controls.
Automatic Operation
AUTO : Touch AUTO or Rear Auto on the
display to automatically control air delivery
and fan speed. A is indicated in the display
when automatic operation is active. If any
of the climate control settings are manually
adjusted, this cancels full automatic
operation.
The display only indicates climate control
functions when the system is in rear
independent mode. When SYNC is active the
display is not shown.
Manual Operation
9: Turn the knob clockwise or
counterclockwise, or touch and hold the fan
control on the display to increase or
decrease the fan speed. TEMP :
Turn the knob clockwise or
counterclockwise, or touch and hold the
temperature controls on the display to
adjust the rear passenger temperature. If
SYNC is lit, the rear climate temperature is
linked to the driver temperature setting.
Y/\/Yor MODE : Touch the desired
mode button on the display or press MODE
on the rear climate controls to change the
direction of the airflow in the rear seating
area. Repeatedly touch MODE until the
desired mode appears on the display.
MorL: If equipped, pressMorLto
heat the left or right outboard seat. See
Heated Rear Seats 045.
Air Vents
To adjust the center and side air outlets on
the instrument panel, use the slider switch
in the center of the outlet to change the
direction of the airflow and also to shut off
the airflow.
There may be outlets overhead in the rear
passenger area; adjust as needed.
Keep all outlets open whenever possible for
best system performance.
Operation Tips
.Clear away any ice, snow, or leaves from
the air inlets at the base of the
windshield that can block the flow of air
into the vehicle.
.Clear snow off the hood to improve
visibility and help decrease moisture
drawn into the vehicle.
.Use of non-GM approved hood deflectors
can adversely affect the performance of
the system.
.Keep the path under all seats clear of
objects to help circulate the air inside the
vehicle more effectively.
.If fogging reoccurs while inYor\
modes with mild temperature throughout
the vehicle, turn on the air conditioner to
reduce windshield fogging.
Maintenance
Passenger Compartment Air Filter
The passenger compartment air filter
reduces dust, pollen, and other airborne
irritants from outside air that is pulled into
the vehicle. The filter will need to be
replaced periodically. See Maintenance
Schedule 0346.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
198 Climate Controls
Using the climate control system without an
air filter installed is not recommended.
Water or other debris could enter the
system and result in leaks or noises. Always
install a new filter when removing the old
filter.
For more information on filter replacement,
see your dealer.
Service
All vehicles have a label underhood that
identifies the refrigerant used in the vehicle.
The refrigerant system should only be
serviced by trained and certified technicians.
The air conditioning evaporator should never
be repaired or replaced by one from a
salvage vehicle. It should only be replaced
by a new evaporator to ensure proper and
safe operation.
During service, all refrigerants should be
reclaimed with proper equipment. Venting
refrigerants directly to the atmosphere is
harmful to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite, or other
health-based concerns.
The air conditioning system requires periodic
maintenance. SeeMaintenance Schedule
0 346.