infotainment GMC CANYON 2020 User Guide

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Infotainment System 133
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 133
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier
(if equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Driving and Operating 143
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts035.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready. .
Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
162 Driving and Operating
4. Push the key all the way intoward the steering column,
then turn the key to
LOCK/OFF.
5. Remove the key.
6. Release the brake pedal.
See your dealer if the key can be
removed in any other position.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) 0165.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
If equipped with a locking steering
column, the steering can bind with
the front wheels turned off center,
which may prevent key rotation out
of LOCK/OFF. If this happens, move
the steering wheel from right to left
while turning the key to ACC/
ACCESSORY. If this does not work,
then the vehicle needs service.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, turn off the vehicle
only in an emergency.
In an emergency, if the vehicle
cannot be pulled over and must be
turned off while driving: 1. Push the key all the way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. Continue
braking and steer the vehicle to
a safe location.
4. Come to a complete stop. 5. Shift to P (Park).
6. Push the key all the way in
toward the steering column (1),
then turn the ignition to
LOCK/OFF (2).
7. Set the parking brake. See Parking Brake 0181.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This
position allows features such as the
infotainment system to operate
while the vehicle is off. It also
unlocks the steering column,
if equipped with a locking steering
column. Use this position if the

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Driving and Operating 165
tank or to the engine air
cleaner. Carefully remove
the cord.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
3. Plug the cord into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
(Continued)
Warning (Continued)
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts. 4. Before starting the engine, be
sure to unplug and store the
cord as it was before to keep it
away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
When the ignition is turned from on
to off, the following features (if
equipped) will continue to function
for up to 10 minutes, or until the
driver door is opened. These
features will also work when the
ignition is in RUN or ACC/
ACCESSORY:
. Infotainment System
. Power Windows (during RAP
this functionality will be lost
when any door is opened)

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
190 Driving and Operating
Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of approximately 12 km/h (8
mph). Select the guidance lines
button on the infotainment display to
turn guidance lines on or off.
The RVC is under the tailgate
handle. The RVC will not work
properly if the tailgate is down.
1. View Displayed by theCamera
1. View Displayed by theCamera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may display to
show that RPA has detected an
object. This triangle changes from
amber to red and increases in size
the closer the object.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Driving and Operating 191
Hitch Guidance
This feature displays a single,
centered guideline on the camera
display to assist with aligning a
vehicle’s hitch ball with a trailer
coupler. Select the trailer guidance
line button, then align the trailer
guidance line over the trailer
coupler. Continuously steer the
vehicle to keep the guidance line
centered on the coupler when
backing. RVC Park Assist overlays
will not display when the trailer
guidance line is active. Hitch
Guidance is only available in
Standard View.
To check the trailer when in a
forward gear above 12 km/h
(8 mph), touch CAMERA on the
infotainment display to view the rear
camera. Touch X to exit the view or
it will be removed automatically after
eight seconds.
{Warning
Use Hitch Guidance only to help
back the vehicle to a trailer hitch
or, when traveling above 12 km/h
(8 mph), to briefly check the
status of your trailer. Do not use
for any other purpose, such as
making lane change decisions.
Before making a lane change,
always check the mirrors and
glance over your shoulder.
Improper use could result in
serious injury to you or others.
Park Assist
With RPA, as the vehicle backs up
at speeds of less than 8 km/h
(5 mph), the sensors on the rear
bumper may detect objects up to
2.5 m (8 ft) behind the vehicle within
a zone 25 cm (10 in) high off the
ground and below bumper level.
These detection distances may be
shorter during warmer or humid
weather. Blocked sensors will not detect
objects and can also cause false
detections. Keep the sensors clean
of mud, dirt, snow, ice, and slush;
and clean sensors after a car wash
in freezing temperatures.
{Warning
The Park Assist system does not
detect children, pedestrians,
bicyclists, animals, or objects
below the bumper or that are too
close or too far from the vehicle.
It is not available at speeds
greater than 8 km/h (5 mph). To
prevent injury, death, or vehicle
damage, even with Park Assist,
always check the area around the
vehicle and check all mirrors
before backing.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
256 Vehicle Care
FusesUsage
F13 OnStar/HVAC
F14 Radio/Infotainment
F15 RAP accessory relay control/Shifter control/
Shifter solenoid/Wiper
relay control/Washer
pump relay control/
Rear defog relay
control
F16 CGM
F17 Left rear side marker/ Right front turn lamp/
Left rear stop lamp/
Left front turn lamp/
Right rear stop lamp
F18 Airbag/Sensing and diagnostic module/
Automatic occupant
sensing module
F19 –
F20 Amplifier
F21 –
F22 – Fuses
Usage
F23 Data link connector/ USB front
F24 HVAC ignition
F25 Driver door latch
F26 –
F27 –
F28 Instrument panel cluster/Automatic
sensing display
F29 Rear vision camera/ Transfer case control
module (4WD)/Inside
rear view
F30 –
F31 Front camera/Rear park assist
F32 Steering wheel controls backlighting
F33 Heated steering wheel/Spare
F34 Front ventilated seats Fuses
Usage
F35 Park/Reverse/Neutral/ Drive/Low display/
Wireless charging
module/USB rear
F36 Discrete logic ignition sensor
F37 –
F38 –
F39 Auxiliary power outlet 2
F40 –
F41 Auxiliary power outlet 1/Cigarette
lighter
F42 Left power window
F43 Driver power seat
F44 Auxillary power outlet
F45 Right power window
F46 Passenger power seat

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Customer Information 329
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 329
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 331
Customer Assistance for Text Telephone (TTY) Users . . . . . 332
Online Owner Center . . . . . . . . . 332
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 332
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 333
Scheduling Service Appointments . . . . . . . . . . . . . . . 334
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 335
Collision Damage Repair . . . . . 336
Publication Ordering Information . . . . . . . . . . . . . . . . . . 338
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 340
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 340
Cybersecurity . . . . . . . . . . . . . . . . . 341
Event Data Recorders . . . . . . . . 341
OnStar . . . . . . . . . . . . . . . . . . . . . . . 342
Infotainment System . . . . . . . . . . 342
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
338 Customer Information
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
342 Customer Information
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information
0 345.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.