phone GMC ENVOY 1999 Owners Manual

yellowblue
1-27 Servicing Your Air Bag-Equipped Vehicle
Air bags affect how your vehicle should be serviced.
There are parts of the air bag system in several places
around your vehicle. You don't want the system to
inflate while someone is working on your vehicle. Your
dealer and the GM Service Manual have information
about servicing your vehicle and the air bag system. To
purchase a service manual, see ªService and Owner
Publicationsº in the Index.
CAUTION:
For up to two minutes after the ignition key is
turned off and the battery is disconnected, an air
bag can still inflate during improper service. You
can be injured if you are close to an air bag when
it inflates. Avoid wires wrapped with yellow tape
or yellow connectors. They are probably part of
the air bag system. Be sure to follow proper
service procedures, and make sure the person
performing work for you is qualified to do so.
The air bag system does not need regular maintenance.
Adding Equipment to Your Air
Bag-Equipped Vehicle
Q:If I add a push bumper or a bicycle rack to the
front of my vehicle, will it keep the air bags
from working properly?
A:As long as the push bumper or bicycle rack is
attached to your vehicle so that the vehicle's basic
structure isn't changed, it's not likely to keep the
air bags from working properly in a crash.
Q:Is there anything I might add to the front of the
vehicle that could keep the air bags from
working properly?
A:Yes. If you add things that change your vehicle's
frame, bumper system, front end sheet metal or
height, they may keep the air bag system from
working properly. Also, the air bag system may not
work properly if you relocate any of the air bag
sensors. If you have any questions about this, you
should contact Customer Assistance before you
modify your vehicle. (The phone numbers and
addresses for Customer Assistance are in Step Two of
the Customer Satisfaction Procedure in this manual.
See ªCustomer Satisfaction Procedureº in the Index.)
ProCarManuals.com

yellowblue
2-51
The cupholders are located in the front of the storage
compartment. Push in on the door and release. The
cupholders will pop out for use.
The console also contains the following components:

Rear Seat Audio Controls

Rear Seat Accessory Power Outlets

Six
-disc CD Changer

Cellular Phone (if equipped)
For more information on these components, please see
the Index for that item.
Convenience Net
You may have a convenience net in the rear of your
vehicle to help keep small items, like gloves and light
clothing, in place during sharp turns or quick stops
and starts.
The net is not designed to retain these items during
off
-road use. The net is not for larger, heavier items.
Attach the upper loops to the retainers on either side
of the liftgate opening (the label should be in the upper
passenger side corner, visible from the rear of vehicle).
Attach the lower hooks to the rear cargo tie downs on
the floor.
ProCarManuals.com

yellowblue
2-57
Accessory Power Outlets
With the accessory power outlets, you can plug in
auxiliary electrical equipment. There are four accessory
power outlets located throughout the vehicle. Two are
near the lower center part of the instrument panel, one is
located in the lower rear of the center console and the
other is located in the rear of the vehicle in the air
inflator compartment. Follow the proper installation
instructions that are included with any electrical
equipment you install.
These circuits are protected by a fuse and have
maximum current levels.
NOTICE:
When using the accessory power outlets,
maximum electrical load must not exceed 20
amps. Always turn off any electrical equipment
when not in use. Leaving electrical equipment on
for extended periods will drain your battery.
Cellular Telephone (Option)
Your vehicle has been prewired for dealer installation of
a dual
-mode (analog/digital) cellular telephone. A fixed
mobile or a portable hand
-held system is available.
Voice activation and hands
-free operation are standard
features. For more information, contact your GMC
dealer. A user's guide is provided with the telephone.
OnStar System (Option)
This system may be ordered if you have the optional
fixed cellular telephone. The following services are
available 24 hours a day:

Automatic Notification of Front Air Bag
Deployment

Emergency Services

Stolen
-Vehicle Tracking

Remote Door Unlock

Roadside Assistance with Location Route Support

Convenience Services

Remote Diagnostics

Hands
-Free, Voice-Activated Cellular Telephone
For more information, contact your GMC dealer.
ProCarManuals.com

yellowblue
3-16
AM-FM: While in the CD mode, press this button to
stop playing the CD and play the radio. The CD symbol
will still display but the word CD will be replaced with
either AM, FM1 or FM2. (If the radio is turned off, the
disc stays in the player and will resume playing at the
point where it stopped.)
CD AUX: Press this button if you have a disc loaded in
the CD player and the radio is turned on, to play a
compact disc. Press AM
-FM to return to the radio when
a compact disc is playing. Press CD AUX to switch
between the compact disc player and console
-mounted
CD changer if both are loaded. When a disc is playing,
the letters CD and the CD symbol will appear on the
display. (If the radio is turned off, the disc stays in the
player and will resume playing at the point where
it stopped.)
EJECT: Press this button to eject the disc from the
player and play the radio. When the same or a new disc
is inserted, the disc will start playing on track one. If a
compact disc is left sitting in the opening for more than
a few seconds, the player will pull the CD back in. The
radio will continue playing. When the ignition is off,
press this button to load a CD.
Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the music sources including AM
-FM, cassette tapes
and CDs. However, the rear seat passengers can only
control the music sources that the front seat passengers
are not listening to. For example, rear seat passengers
may listen to a cassette tape through headphones while
the driver listens to the radio through the front speakers.
ProCarManuals.com

yellowblue
3-17
The rear seat passengers have control of the volume for
each set of headphones. Be aware that the front seat
audio controls always override the Rear Seat Audio
(RSA) controls. Note that if the front seat passengers
switch the source for the primary radio to a remote
source, the RSA will play the same remote source. The
rear speakers will be muted when the RSA power is
turned on. You may operate the RSA functions even
when the primary radio power is off.
Note that this feature is intended for rear
seat passengers.
The following function is controlled by the primary
radio knob:
PWR
-VOL: Push this knob twice to turn RSA off.
The following functions are controlled by the RSA
system buttons:
PWR: Press this button to turn RSA on or off.
VOL: Press this knob lightly so it extends. Turn the
knob clockwise to increase volume and
counterclockwise to decrease volume. Push the knob
back into its stored position when you're not using it.
The left VOL knob controls the left headphone and the
right VOL knob controls the right headphone.AM
-FM: Press this button to switch between AM, FM1
and FM2. If the front passengers are already listening to
AM
-FM, the RSA controller will not switch between the
bands and cannot change the frequency.
SEEK: While listening to AM
-FM, press the right
arrow to tune to the next higher station and stay there.
Press the left arrow to tune to the next lower station and
stay there. The sound will mute while seeking. The
SEEK button is inactive if the AM
-FM mode on the
front radio is in use.
While listening to a cassette tape, press the right arrow
to hear the next selection on the tape. Press the left
arrow to go back to the previous selection. The SEEK
button is inactive if the tape mode on the front radio is
in use.
While listening to a CD, press the right arrow to hear the
next selection on the CD. Press the left arrow to go back
to the start of the current selection (if more than eight
seconds have played). The SEEK button is inactive if
the CD mode on the front radio (if equipped) or the CD
changer is in use.
ProCarManuals.com

yellowblue
3-25
To help avoid hearing loss or damage:

Adjust the volume control to the lowest setting.

Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two
-way radio -- be sure you can
add what you want. If you can, it's very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle's engine, Delco Electronics radio or
other systems, and even damage them. Your
vehicle's systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight and
extreme heat. If they aren't, they may not operate
properly or may cause failure of the tape player.
Your tape player should be cleaned regularly after every
50 hours of use. Your radio may display CLN to indicate
that you have used your tape player for 50 hours without
resetting the tape clean timer. If this message appears on
the display, your cassette tape player needs to be
cleaned. It will still play tapes, but you should clean it as
soon as possible to prevent damage to your tapes and
player. If you notice a reduction in sound quality, try a
known good cassette to see if it is the tape or the tape
player at fault. If this other cassette has no improvement
in sound quality, clean the tape player.
The recommended cleaning method for your cassette
tape player is the use of a scrubbing action,
non
-abrasive cleaning cassette with pads which scrub
the tape head as the hubs of the cleaner cassette turn.
The recommended cleaning cassette is available through
your dealership (GM Part No. 12344789).
ProCarManuals.com

yellowblue
4-2
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. (See ªSafety Beltsº in the Index.)Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to be
careless and make mistakes. Anticipate what they might
do. Be ready for their mistakes.
Rear
-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough
following distance. It's the best defensive driving
maneuver, in both city and rural driving. You never
know when the vehicle in front of you is going to brake
or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task
-- such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor
-- makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask a passenger to help do things like this, or
pull off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.
ProCarManuals.com

yellowblue
4-30 Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you're
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops ªdimpleº the
water's surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn't a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine's air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody of your vehicle. If you
can't avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips

Turn on your low-beam headlamps -- not just your
parking lamps
-- to help make you more visible
to others.

Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.

Have good tires with proper tread depth.
(See ªTiresº in the Index.)
ProCarManuals.com

8-
yellowblue
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact GMC if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Roadside Assistance
8
-7 Canadian Roadside Assistance
8
-8 Courtesy Transportation8
-9 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8
-10 Reporting Safety Defects to the
Canadian Government
8
-11 Reporting Safety Defects to General Motors
8
-11 Ordering Service and Owner Publications
in Canada
ProCarManuals.com

yellowblue
8-4
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus to
settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing,
or speech
-impaired and who use Text Telephones
(TTYs), GMC has TTY equipment available
at its Customer Assistance Center. Any TTY
user can communicate with GMC by dialing:
1
-800-GMC-8583. (TTY users in Canada can
dial 1
-800-263-3830.)
Customer Assistance Offices
GMC encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to GMC,
the letter should be addressed to GMC's Customer
Assistance Center.
United States
Pontiac-GMC Customer Assistance Center
P.O. Box 436008
Pontiac, MI 48343-6008
1-800-GMC-8782 (1-800-462-8782)
1-800-462-8583 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-GMC-8782
ProCarManuals.com