Tow GMC ENVOY 2008 Repair Manual

Care of Safety Belts
Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. If you do, it
may severely weaken them. In a crash, they
might not be able to provide adequate
protection. Clean safety belts only with mild
soap and lukewarm water.
Weatherstrips
Silicone grease on weatherstrips will make them last
longer, seal better, and not stick or squeak. Apply
silicone grease with a clean cloth. During very cold,
damp weather frequent application may be required.
SeeRecommended Fluids and Lubricants on page 6-12.
Washing Your Vehicle
The best way to preserve your vehicle’s nish is to keep
it clean by washing it often.
Notice:Certain cleaners contain chemicals that
can damage the emblems or nameplates on your
vehicle. Check the cleaning product label. If it states
that it should not be used on plastic parts, do not use
it on your vehicle or damage may occur and it would
not be covered by the warranty.
Do not wash the vehicle in direct sunlight. Use a car
washing soap. Do not use cleaning agents that are
petroleum based or that contain acid or abrasives, as
they can damage the paint, metal or plastic on your
vehicle. Approved cleaning products can be obtained
from your dealer/retailer. SeeVehicle Care/Appearance
Materials on page 5-107. Follow all manufacturers’
directions regarding correct product usage, necessary
safety precautions and appropriate disposal of any
vehicle care product.
Rinse the vehicle well, before washing and after to
remove all cleaning agents completely. If they are
allowed to dry on the surface, they could stain.
Dry the nish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water spotting.
5-103

Windshield, Backglass, and Wiper
Blades
Clean the outside of the windshield and backglass with
glass cleaner.
Clean the rubber blades using a lint free cloth or paper
towel soaked with windshield washer uid or a mild
detergent. Wash the windshield thoroughly when you
clean the blades. Bugs, road grime, sap and a buildup of
vehicle wash/wax treatments may cause wiper
streaking. Replace the wiper blades if they are worn or
damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper removal
Aluminum Wheels
Notice:If you use strong soaps, chemicals,
abrasive polishes, cleaners, brushes, or cleaners
that contain acid on aluminum or chrome-plated
wheels, you could damage the surface of the
wheel(s). The repairs would not be covered by your
warranty. Use only approved cleaners on aluminum
or chrome-plated wheels.Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not
be covered by your warranty. Use chrome polish on
chrome wheels only.
The surface of these wheels is similar to the painted
surface of the vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes on
them because the surface could be damaged.
Do not use chrome polish on aluminum wheels.
Notice:If you drive your vehicle through an
automatic car wash that has silicone carbide tire
cleaning brushes, you could damage the aluminum
or chrome-plated wheels. The repairs would not
be covered by your warranty. Never drive a vehicle
equipped with aluminum or chrome-plated wheels
through an automatic car wash that uses silicone
carbide tire cleaning brushes.
5-105

(e)Make sure the safety belt reminder light and safety
belt assemblies are working properly. Look for any
other loose or damaged safety belt system parts. If you
see anything that might keep a safety belt system
from doing its job, have it repaired. Have any torn or
frayed safety belts replaced. Also see Checking
the Restraint Systems on page 1-68.
(f)Lubricate all key lock cylinders, hood latch assembly,
secondary latch, pivots, spring anchor, release pawl,
rear compartment hinges, outer liftgate handle pivot
points, rear door detent link, roller mechanism, liftgate
handle pivot points, latch bolt, fuel door hinge, cargo
door hinge, locks, and folding seat hardware. More
frequent lubrication may be required when exposed to a
corrosive environment. Applying silicone grease on
weatherstrips with a clean cloth will make them
last longer, seal better, and not stick or squeak.
(g)Inspect hoses for cracks, chafing, leaks, kinks, and
proper installation.(h)Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.
(i)Drain, flush, and refill cooling system. This service
can be complex; you should have your dealer/retailer
perform this service. See Engine Coolant on page 5-26
for what to use. Inspect hoses. Clean radiator,
condenser, pressure cap, and filler neck. Pressure test
the cooling system and pressure cap.
(j)A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the fluid level checked. Add fluid if needed.
(k)If you drive regularly under dusty conditions, inspect
the filter at each engine oil change.
(l)Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.
6-8

Roadside Assistance Program
For vehicles purchased in the U.S. call,
1-800-GMC-8782 (1-800-462-8782);
(Text telephone (TTY): 1-888-889-2438).
For vehicles purchased in Canada, call1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
As the owner of a new GMC vehicle, you are
automatically enrolled in the GMC Roadside
Assistance program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada, a person
driving the vehicle without the consent of the owner
is not eligible for coverage.
Services Provided
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever occurs rst, and, in Canada only, up
to a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). In Canada, service
to provide diesel may be restricted. For safety
reasons, propane and other alternative fuels will
not be provided through this service.
Lock-out Service:Lock-out service will be
covered at no charge if you are unable to gain
entry into your vehicle. A remote unlock may
be available if you have an active OnStar
®
subscription. To ensure security, the driver must
present personal identication before lock-out
service is provided. In Canada, the vehicle
registration is also required.
Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for warranty
service or in the event of a vehicle-disabling crash.
Winch-out assistance is provided when the vehicle is
mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire in good
condition, when equipped and properly inated, is
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.
Jump Start:A battery jump start is covered at no
charge if the vehicle does not start.
7-8

Calling For Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle.
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles operated
on a non-public roadway or highway, nes, impound
towing caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting
or changing of snow tires, chains, or other traction
devices.Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC and General Motors of Canada Limited reserve
the right to make any changes or discontinue the
Roadside Assistance program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
7-10

Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-8for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for
a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee.
In some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-14

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
7-15

Perchlorate Materials Requirements, California...... 5-4
Power
Door Locks.................................................. 2-8
Electrical System.......................................5-109
Lumbar Controls........................................... 1-4
Reduced Engine Light..................................3-46
Retained Accessory (RAP)............................2-22
Seat............................................................ 1-3
Steering Fluid.............................................5-36
Windows....................................................2-14
Privacy..........................................................7-18
Event Data Recorders..................................7-18
Navigation System.......................................7-19
OnStar.......................................................7-19
Radio Frequency Identication.......................7-19
Programmable Automatic Door Locks.................. 2-9
R
Radiator Pressure Cap....................................5-28
Radio Frequency Identication (RFID), Privacy....7-19
Radios..........................................................3-65
Radio(s)........................................................3-66
Radios
Navigation/Radio System, see Navigation
Manual...................................................3-87
Rear Seat Audio........................................3-100
Reception.................................................3-102Radios (cont.)
Setting the Clock.........................................3-66
Theft-Deterrent..........................................3-101
Reading Lamps..............................................3-18
Rear Axle......................................................5-46
Locking........................................................ 4-5
Rear Climate Control System............................3-28
Rear Door Security Locks................................2-11
Rear Floor Storage Lid....................................2-59
Rear Seat Audio (RSA)..................................3-100
Rear Seat Entertainment System.......................3-87
Rear Seat Operation.......................................1-11
Rear Windshield Washer/Wiper.........................3-10
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display................2-44
Rearview Mirror, Automatic Dimming with
OnStar
®and Compass.................................2-39
Rearview Mirror, Automatic Dimming with
OnStar
®, Compass and Temperature Display . . . 2-41
Rearview Mirror with OnStar®...........................2-39
Rearview Mirrors.............................................2-39
Reclining Seatbacks.......................................... 1-7
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-40
Reduced Engine Power Light............................3-46
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System, Operation . . . 2-5
10

Tires.............................................................5-57
Aluminum Wheels, Cleaning........................5-105
Buying New Tires........................................5-74
Chains.......................................................5-80
Changing a Flat Tire....................................5-82
Cleaning...................................................5-106
Different Size..............................................5-76
High-Speed Operation..................................5-66
If a Tire Goes Flat.......................................5-81
Ination - Tire Pressure................................5-64
Inator,- Accessory.......................................5-80
Inspection and Rotation................................5-72
Installing the Spare Tire................................5-87
Pressure Monitor Operation...........................5-69
Pressure Monitor System..............................5-67
Removing the Flat Tire.................................5-87
Removing the Spare Tire and Tools...............5-84
Secondary Latch System..............................5-92
Spare Tire..................................................5-99
Storing a Flat or Spare Tire and Tools............5-96
Tire Sidewall Labeling..................................5-58
Tire Terminology and Denitions....................5-61
Uniform Tire Quality Grading.........................5-77
Wheel Alignment and Tire Balance.................5-78
Wheel Replacement.....................................5-78
When It Is Time for New Tires......................5-73Towing
Recreational Vehicle.....................................4-40
Towing a Trailer..........................................4-45
Your Vehicle...............................................4-40
Traction
StabiliTrak
®System....................................... 4-6
Transmission
Fluid, Automatic...........................................5-23
Transmission Operation, Automatic....................2-26
Trip Odometer................................................3-32
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7
U
Uniform Tire Quality Grading............................5-77
Universal Home Remote System.......................2-52
Operation...................................................2-52
Using this Manual............................................... iii
13